<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for a skilled Financial/Business Analyst to join our growing team in Irving, Texas. This position requires a proactive individual who excels in data analysis, process evaluation, and delivering actionable reporting to support strategic goals. The ideal candidate will collaborate with stakeholders and leverage their expertise to drive meaningful business improvements.</p><p><br></p><p>Responsibilities:</p><p>• Gather, analyze, and interpret complex data sets using advanced Excel functionalities, including pivot tables, Power Query, and macros.</p><p>• Design, develop, and maintain dashboards and reports that illustrate key business metrics and trends.</p><p>• Translate business needs into analytical solutions by creating detailed reporting deliverables.</p><p>• Evaluate current business processes and recommend improvements to support digital transformation initiatives.</p><p>• Collaborate with stakeholders to define objectives, gather requirements, and validate proposed solutions.</p><p>• Present data-driven insights, trends, and recommendations to stakeholders in a clear and actionable manner.</p><p>• Ensure the accuracy and reliability of data across various reporting platforms.</p><p>• Support the adoption and integration of new tools and processes, including change management activities.</p><p>• Stay updated on industry advancements and emerging technologies to enhance business analysis practices.</p>
<p>Robert Half is searching for a<strong> Senior Business Analyst</strong> to support an consulting services firm based in Seattle, WA. This candidate will be responsible for leading the analysis of business processes and workflows to identify areas for improvement and optimization. This position is a 10 month contract opportunity with the possibility of extension and is 100% Remote. Apply today! </p><p><br></p><p><strong>Job Details: </strong></p><p><strong>Duration:</strong> 10 month contract with potential to extend</p><p><strong>Location:</strong> 100% Remote </p><p><strong>Schedule:</strong> Monday - Friday - Core Business Hours </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the analysis of business processes and workflows to identify areas for improvement and optimization.</li><li>Collaborate with cross-functional teams to gather, document, and validate business requirements.</li><li>Conduct gap analyses to identify discrepancies between current and desired outcomes.</li><li>Facilitate Agile Scrum ceremonies, including sprint planning, review, and retrospectives.</li><li>Review and analyze documentation to ensure alignment with business objectives.</li><li>Work closely with call center teams to enhance customer service processes and systems.</li><li>Communicate findings and recommendations to stakeholders in a clear and concise manner.</li><li>Support the development and implementation of solutions that align with organizational goals.</li><li>Monitor project progress and ensure deliverables meet quality standards.</li><li>Provide ongoing support and training to teams on new processes and tools.</li></ul>
<p>We are looking for an experienced to join our client's team in Vancouver, WA. This is a long-term contract position ideal for someone who is advanced in high volume data entry, intermediate Excel, CRM systems and Configure Price Quote (CPQ). The role involves contributing to critical business functions, auditing data within Salesforce and Configure Price Quote (CPQ), while leveraging cutting-edge tools and platforms.</p><p><br></p><p>Responsibilities:</p><p>• Support a CRM data separation project by pulling, organizing, and migrating CRM data into centralized and new internal systems</p><p>• Perform high‑volume data entry, file uploads, and light data validation to ensure clean, accurate transfers across CRM and CPQ environments</p><p>• Enter ad hoc quotes into the CPQ workflow while maintaining accuracy during simplified bundling and pricing processes</p><p>• Collaborate with a Senior Analyst and a small team to execute daily tasks, following established procedures and maintaining data integrity</p><p>• Work on‑site three days per week and coordinate with a Vancouver‑based manager to align on priorities and progress</p><p>• Maintain reliability, confidentiality, and consistency while completing non‑technical tasks—no coding, system configuration, or admin work require</p>
<p>This role partners closely with the Business Analyst Manager and cross-functional stakeholders to support the analysis, design, and implementation of business processes and systems. The Jr Business Analyst contributes across the full project lifecycle, including requirements gathering, solution design, testing, release support, documentation, and end-user training. The ideal candidate is analytical, proactive, and eager to grow their business analysis skill set while contributing to high-impact initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Collaborate with business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements</li><li>Translate business needs into clear, actionable functional requirements and support IT teams during solution design and implementation</li><li>Assist with system testing, user acceptance testing (UAT), release coordination, and post-implementation support</li><li>Provide first-level user support by triaging issues, resolving basic problems, and coordinating with IT teams as needed</li><li>Develop and maintain process documentation, user guides, and training materials</li><li>Support and deliver user training sessions to business teams</li><li>Manage multiple initiatives simultaneously while maintaining strong attention to detail in a fast-paced environment</li><li>Participate in continuous improvement efforts related to systems, data, and business processes</li></ul><p><br></p>
<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p><br></p>
<p>We are transforming digital healthcare experiences—from enterprise SaaS platforms to patient‑facing social media engagement. To support our growth, we are hiring <strong>two Product Business Analysts</strong>, each focused on a unique product area:</p><ol><li><strong>Healthcare SaaS Product Business Analyst</strong></li><li><strong>Healthcare Social Media / Instagram Product Business Analyst</strong></li></ol><p>If you're data-driven, passionate about solving problems, and thrive at the intersection of technology, healthcare, and user experience, we’d love to meet you.</p><p><br></p><p><strong>Role 1: Product Business Analyst — Healthcare SaaS</strong></p><p>As the Product Business Analyst supporting our Healthcare SaaS platform, you’ll partner closely with engineering, implementation, customer success, and clinical teams to build and enhance core product features. You’ll analyze product performance using KPIs, translate business needs into actionable requirements, and support delivery in an Agile/Scrum environment.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience with B2B HealthTech, EMR, Medicare, or workflow automation</li><li>Strong analytical skills and familiarity with data-driven decision-making</li><li>Comfort translating complex technical concepts for non-technical end users</li></ul><p><strong> Role 2: Product Business Analyst — Healthcare Social Media / Instagram</strong></p><p>This analyst will support our consumer-facing healthcare engagement products. You’ll help shape digital content features, improve user engagement funnels, and work with marketing and creative teams to optimize Instagram-driven experiences.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience working with social media insights, KPIs, and content performance analytics</li><li>Understanding of patient engagement, health education content, or regulated digital communication</li><li>A strong sense for data-driven design, UX experimentation, and engagement optimization</li></ul><p> <strong>What You’ll Do (Both Roles)</strong></p><ul><li>Translate business needs and customer insights into user stories, workflows, and acceptance criteria</li><li>Use <strong>KPIs and data-driven design principles</strong> to inform product decisions</li><li>Collaborate with engineering, design, marketing, and operations in an <strong>Agile/Scrum environment</strong></li><li>Communicate technical requirements in a way that resonates with <strong>non-technical stakeholders</strong></li><li>Analyze product usage data and recommend enhancements based on trends and measurable outcomes</li><li>Maintain an organized and prioritized product backlog</li><li>Support roadmap planning, release readiness, and continuous improvement initiatives</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst to join our team in Saint Paul, Minnesota. The ideal candidate will bring over seven years of expertise in business analysis and a strong ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business analysis to identify and address gaps in processes, ensuring alignment with organizational objectives.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable deliverables.</p><p>• Evaluate and improve workflows within call center environments to enhance customer service experiences.</p><p>• Review and analyze documentation to ensure clarity, accuracy, and compliance with standards.</p><p>• Work within Agile Scrum frameworks to deliver projects efficiently and effectively.</p><p>• Facilitate discussions with teams to identify opportunities for process improvements and implement solutions.</p><p>• Provide insightful recommendations based on detailed gap analysis findings.</p><p>• Communicate effectively with both technical and non-technical teams to ensure project success.</p><p>• Monitor and report on the progress of initiatives, ensuring they meet business needs and objectives.</p><p>• Maintain a high level of professionalism and adaptability in a dynamic environment.</p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>We are looking for a skilled Business Analyst. In this long-term contract position, you will play a key role in ensuring the accuracy and efficiency of financial and data processes within the reinsurance industry. This opportunity offers a dynamic environment where your analytical and problem-solving skills will be essential to maintaining compliance and improving workflows.</p><p><br></p><p>Responsibilities:</p><p>• Validate premium and loss calculations within the system to ensure accurate program results.</p><p>• Analyze discrepancies between system-generated data and manual processing outcomes.</p><p>• Collaborate with program accounting teams and IT staff to support data validation efforts.</p><p>• Conduct comparative analysis between pre-production and production environments to confirm data accuracy.</p><p>• Perform detailed reviews of financial reconciliations to ensure compliance and precision.</p><p>• Contribute to process improvement initiatives by identifying gaps and recommending solutions.</p><p>• Support the implementation of system enhancements and updates as required.</p><p>• Prepare reports and documentation to communicate findings and recommendations effectively.</p><p>• Partner with cross-functional teams to address system-related challenges and streamline processes.</p><p>• Monitor data integrity and address issues promptly to maintain operational excellence.</p>
<p>We are looking for a skilled Business Analyst II to join our team in Nashville, Tennessee. In this long-term contract role, you will play a crucial part in evaluating business systems, identifying user needs, and developing strategies that align with organizational goals. This position requires a blend of technical expertise, analytical thinking, and creative problem-solving to deliver impactful solutions.</p><p><br></p><p><strong>Overview</strong></p><p>The Business Analyst II will support a large operational and technology‑driven organization by reviewing, analyzing, and evaluating business systems and user needs. This role translates requirements into functional specifications, supports system enhancements, and partners closely with cross‑functional teams to ensure solutions align with overall business strategies. The role involves complex problem‑solving, goal planning, and the execution of diverse tasks requiring independent judgment and creativity.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, analyze, and evaluate current business systems, data, and user needs to identify improvement opportunities.</li><li>Develop detailed documentation of user requirements, system functions, workflows, and process steps.</li><li>Collaborate with technical teams to formulate system requirements and ensure alignment with business goals.</li><li>Support the development and modification of system processes and tools as needed.</li><li>Provide insights and recommendations to leadership based on data analysis.</li><li>Interact with internal project teams to support ongoing initiatives and ensure smooth workflow execution.</li></ul><p><strong>Interview Process</strong></p><ul><li>1–2 interviews depending on team schedules.</li></ul>
<p>Our company is seeking a proactive and detail-oriented Business Analyst to join our dynamic metals trading team. This role requires direct engagement with end users to understand business requirements and translate them into effective solutions supporting our fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Partner directly with end users to gather and analyze functional requirements, delivering solutions that align with the needs of our metals trading business.</li><li>Configure, update, test, and support financial systems and related applications throughout their full lifecycle.</li><li>Design, maintain, and support proprietary reports and analytics used by accounting, controllers, physical operations, and trading teams.</li><li>Build and troubleshoot SQL queries, Business Objects reports, and other BI outputs.</li><li>Perform root-cause analysis and resolve system issues in close collaboration with business users, other analysts, and vendors.</li><li>Document configurations, procedures, and solutions within our internal knowledge base (wiki).</li><li>Work collaboratively with the IS team in a shared-work environment where teamwork is valued over silos.</li><li>Stay current on relevant systems and technologies through ongoing training, certifications, and seminars.</li><li>Occasionally travel internationally as required.</li></ul><p><br></p>
<p><strong>Senior IT Business Analyst – Long-Term Contract Opportunity</strong></p><p><br></p><p>We’re looking for an experienced <strong>Senior IT Business Analyst</strong> to join a high-impact project environment supporting medium to large-scale initiatives. This role is ideal for someone who thrives at the intersection of business and technology and enjoys guiding projects from early requirements through final delivery.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Partner with business teams to quickly understand needs and translate them into clear IT requirements</li><li>Document and manage requirements throughout the full project lifecycle</li><li>Work across multiple concurrent projects (typically three at a time)</li><li>Coordinate closely with development, QA, and technical teams during execution</li><li>Monitor implementations after rollout and complete final documentation at closure</li><li>Proactively identify and engage the right stakeholders and technical teams</li><li>Support project managers with technical insights and project direction</li></ul><p><strong>Project Environment</strong></p><ul><li>Medium to large-scale initiatives</li><li>Project timelines ranging from <strong>6 months to 2 years</strong></li><li>Full lifecycle exposure: initiation, planning, execution, and closure</li><li>Heavy focus on requirements, documentation, monitoring, and coordination</li></ul><p><strong>Technical Background</strong></p><ul><li>Strong exposure to IT systems and project environments</li><li>Ability to analyze and map data between systems</li><li>SQL knowledge is a plus</li><li>Experience with data or API mapping is helpful</li><li>No coding required, but a strong understanding of system dependencies is essential</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>10+ years of experience in IT, QA, development, BA, or related roles</li><li>Direct Business Analyst experience preferred</li><li>Background across multiple organizations or environments</li><li>Excellent communication and stakeholder management skills</li><li>Ability to manage multiple priorities in a fast-moving environment</li><li>Interest in a long-term role (2–3 years) with meaningful impact</li></ul><p><br></p>
<p>This role supports a large global IT services organization that includes the service desk, learning and development, end‑user technology, and equipment servicing, working within a structured and collaborative nine‑person team. It offers exposure to a mega‑scale IT environment and hands‑on learning across diverse IT operational areas. In this position, the Business Analyst II will contribute to a major ServiceNow migration initiative by gathering and documenting business requirements for on‑premises processes, partnering with IT support engineering teams to map workflows, clarify needs, and produce high‑quality documentation to support the overall migration effort.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements for the ServiceNow migration.</li><li>Conduct business process mapping and workflow documentation using ASONA, Lucidchart, and Microsoft 365 tools.</li><li>Translate engineering requirements into clear, simplified language for both technical and non‑technical audiences.</li><li>Participate in stakeholder meetings (approx. 30%).</li><li>Produce detailed documentation supporting IT support engineering and project teams (approx. 70%).</li><li>Collaborate within a large organization with multiple verticals and stakeholders.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud Architect (contract).</strong> In this role, serve as the link between functional teams and technical stakeholders. In this role, you’ll help translate business needs into actionable technical requirements, keep work items organized within Jira, and support Agile team operations to enable the timely delivery of system improvements and enhancements. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Agile Support & Team Coordination</strong></p><ul><li>Lead or support recurring Agile ceremonies such as standups, sprint planning, and retrospectives.</li><li>Help manage day‑to‑day workflow, track team capacity, and highlight risks or blockers to ensure objectives stay on track.</li><li>Provide clear, consistent updates on sprint health and task progress for broader team visibility.</li></ul><p><strong>Requirements Analysis & Documentation</strong></p><ul><li>Partner with stakeholders to capture and clarify business requirements before development begins.</li><li>Draft functional and technical documentation, ensuring alignment between business expectations and the final solution.</li><li>Collaborate with engineers to verify that requirements are well understood and accurately translated into deliverables.</li></ul><p><strong>Jira Management & Backlog Refinement</strong></p><ul><li>Create detailed User Stories, Tasks, and Acceptance Criteria that reflect the intended functionality.</li><li>Keep the backlog organized and up‑to‑date by grooming tickets, coordinating estimates, and preparing items for future sprints.</li><li>Monitor ticket progression through stages, ensuring accurate status updates and visibility into team workload.</li></ul><p><strong>Cross‑Team Partnership</strong></p><ul><li>Coordinate work that spans multiple teams, including security, infrastructure, and business units.</li><li>Communicate changes in scope, risk, or timing to project leadership and impacted stakeholders.</li><li>Ensure dependencies between teams are clearly understood and managed.</li></ul><p><strong>Risk & Issue Management</strong></p><ul><li>Identify potential delays, resource constraints, or external vendor obstacles.</li><li>Help implement mitigation strategies and escalate issues when necessary.</li><li>Contribute to maintaining smooth project delivery by proactively removing friction points.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Fraud Analyst focused on transaction monitoring to join a startup financial service company located in San Francisco, California. This 3-month contract role has a possibility of becoming permanent. The main focuses include <strong>real‑time authorization decisions, fraud rule strategy, and performance optimization</strong> across fraud losses and false positives. The ideal candidate brings deep experience from an <strong>issuing bank, BIN sponsor, or program manager environment.</strong></p><p><br></p><p>Responsibilities:</p><ul><li>Perform <strong>real‑time authorization decisioning and queue review</strong>, approving or declining flagged transactions</li><li><strong>Build, tune, and maintain fraud rules</strong>, including velocity rules, spend pattern logic, and merchant category (MCC) restrictions</li><li>Analyze transaction data to <strong>identify emerging fraud trends</strong> and design new detection strategies</li><li>Balance <strong>fraud loss prevention with false‑positive management</strong> to meet approval‑rate and loss targets</li><li>Partner cross‑functionally with Product, Risk, and Operations to improve authorization performance</li><li>Leverage issuer fraud platforms and rule engines such as <strong>Falcon, Forter, Sardine, Sift, or similar tools</strong></li><li>Apply a strong understanding of <strong>interchange, authorization flows, and network decline codes</strong> to decisioning and rule design</li></ul>
We are looking for an experienced Business Analyst to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual skilled in data governance and business analysis, with strong communication and problem-solving abilities. The role offers an opportunity to work closely with stakeholders to translate complex data and business requirements into actionable solutions.<br><br>Responsibilities:<br>• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement.<br>• Implement and support data governance frameworks to ensure data quality and compliance.<br>• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies.<br>• Facilitate communication between technical and non-technical stakeholders to align project objectives.<br>• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making.<br>• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions.<br>• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies.<br>• Ensure on-site presence four days a week to foster collaboration and project success.
We are looking for a skilled Business Analyst III to join our dynamic team in New Castle, Pennsylvania. In this role, you will leverage your expertise to analyze business processes, identify solutions, and drive improvements within a manufacturing environment. This position offers the opportunity to work on impactful projects, collaborate with cross-functional teams, and contribute to organizational success through strategic analysis and problem-solving.<br><br>Responsibilities:<br>• Analyze business processes and systems to identify areas for improvement and implement effective solutions.<br>• Collaborate with stakeholders across departments to gather requirements and ensure alignment with business goals.<br>• Develop and maintain detailed documentation, including workflows, user requirements, and system specifications.<br>• Lead and support the implementation of manufacturing systems, including Cloud Suite Industrial/Syteline.<br>• Utilize strong problem-solving skills to resolve issues and optimize system performance.<br>• Manage projects from initiation to completion, ensuring timely delivery and adherence to budget.<br>• Provide training and coaching to team members, promoting knowledge sharing and skill development.<br>• Conduct data analysis and create reports to support strategic decision-making.<br>• Ensure compliance with organizational standards and maintain confidentiality of sensitive information.<br>• Travel regionally and nationally as needed, approximately 15-20%, to support project requirements.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for a skilled Business Analyst to join our team in Tempe, Arizona. In this long-term contract role, you will play a pivotal part in analyzing business processes, enhancing customer service operations, and collaborating closely with cross-functional teams. This is an excellent opportunity for professionals who excel in strategic problem-solving and thrive in dynamic retail environments.<br><br>Responsibilities:<br>• Conduct detailed business analysis to identify areas for improvement and recommend actionable solutions.<br>• Collaborate with call center teams to enhance customer service operations and streamline workflows.<br>• Review and analyze documentation to ensure accuracy and compliance with organizational standards.<br>• Work within Agile Scrum frameworks to prioritize tasks and deliver projects efficiently.<br>• Perform gap analyses to identify discrepancies between current and desired business processes.<br>• Utilize tools such as BlackLine to support financial reconciliation and reporting activities.<br>• Communicate findings and recommendations clearly to stakeholders across various departments.<br>• Develop and maintain comprehensive reports to track progress and measure success.<br>• Facilitate meetings with stakeholders to gather requirements and address challenges.<br>• Ensure alignment between technical solutions and business objectives.
<p>We are looking for an experienced Business Analyst to join our team in Southern California for a long-term contract position. The ideal candidate will excel at translating business requirements into actionable technical specifications, focusing on digital analytics, user behavior tracking, and marketing technology strategies.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business teams to analyze and document requirements, ensuring clear communication with technical stakeholders.</p><p>• Develop detailed analytics specifications for web and mobile platforms to track user actions and marketing performance.</p><p>• Identify essential data points and events for effective user behavior tracking.</p><p>• Create comprehensive documentation for analytics requirements, including event triggers and parameters, to guide development teams.</p><p>• Partner with developers to ensure accurate implementation of analytics tags across various systems.</p><p>• Conduct quality assurance checks to validate that analytics tracking aligns with defined requirements.</p><p>• Perform audits on existing analytics systems to ensure data accuracy and compliance with privacy standards.</p><p>• Recommend strategies for integrating marketing technology systems with customer data platforms, CRMs, and personalization tools.</p><p>• Support Agile workflows by managing project backlogs, facilitating sprint planning, and ensuring timely delivery.</p><p>• Maintain technical documentation, including system specifications, design documents, and deployment plans.</p>
We are looking for an experienced Business Analyst to join our team in Bayport, Minnesota. This role is ideal for a detail-oriented and technically skilled individual who excels at bridging the gap between business needs and IT solutions. As part of this long-term contract position, you will work closely with cross-functional teams to ensure effective data mapping, documentation, and solution testing within an agile framework.<br><br>Responsibilities:<br>• Gather and analyze business requirements to design and implement effective IT solutions.<br>• Collaborate with stakeholders to create functional designs and ensure alignment with business objectives.<br>• Support and enhance .NET solutions, operational data stores, and Power BI models and reports.<br>• Perform data mapping and wrangling to streamline processes and improve system functionality.<br>• Test developed solutions to ensure accuracy and compliance with requirements.<br>• Provide ongoing support for supply chain applications and other related systems.<br>• Adapt to shifting priorities and business needs, demonstrating agility in problem-solving.<br>• Work effectively within an agile team to manage and execute tasks.<br>• Communicate technical concepts in a clear and concise manner to non-technical audiences.<br>• Participate in on-site work three days per week, with Wednesdays preferred.
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax.<br>• Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities.<br>• Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance.<br>• Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting.<br>• Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices.<br>• Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications.<br>• Develop comprehensive training materials and provide hands-on support to end-users during training sessions.<br>• Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes.<br>• Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:<br>• Perform application dependency mapping to identify upstream/downstream services for DR.<br>• Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.<br>• Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.<br><br>What does it take to be an IT Business Analyst? <br>Required:<br>• Experienced business analyst working on large scale projects. <br>• Ability to analyze current state processes (as-is) and help to design future state (to-be)<br>• Excellent requirements management<br>• Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)<br>• Experience in business process mapping and workflow modeling<br>• Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation. <br>• Serve as the liaison between the business stakeholders and IT teams. <br>• Ability to multi-task and work independently as needed to deliver a quality product<br>• Participate in design walkthroughs and reviews.<br>• Experience with helping to define test cases for User Acceptance Testing.<br>• Support QA and testing team to review test plans, validate requirements and participate in UAT. <br>• Experience with change management efforts: user training documentation and knowledge transfer.<br>• Experience working with Jira.<br><br>Preferred:<br>• Gas and electric utility experience<br>• Experience on a disaster recovery related project<br>• Experience with cloud migration project.
