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    207 results for Crm Business Analyst

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    We are offering an exciting opportunity for a Business Analyst to join our team in Hartford, Connecticut. In this role, you will be an integral part of our team, working closely with business units to support and enhance the use and functionality of our ERP system. You will be expected to provide both routine and strategic support, guiding users through process design, system changes, and maximizing the use of the ERP system.


    Responsibilities:


    • Act as the primary Business Analyst for our business units using the ERP system, providing both daily and strategic support.

    • Collaborate directly with business users to understand and document their requirements, applying your knowledge and judgement to implement effective solutions.

    • Design, develop, implement, and support business processes and solutions using ERP and other technologies to ensure the business operates at high-quality, consistent standards.

    • Lead the development and support of user-facing ERP configurations, including Custom Objects, Crystal Reports, Saved Searches, and Lobbies.

    • Train business users on ERP Applications and other necessary processes.

    • Manage changes, take ownership and provide guidance for business testing when new ERP releases, critical fixes, and other changes are required.

    • Adhere to and advocate for strong SDLC practices within both the IT team and the business, ensuring that design specifications, testing, and documentation are completed for every project or activity.

    • Work with all IT support functions, including external vendors and service partners, to troubleshoot and resolve complex problems.

    • Be an engaged member of the IT team, providing top quality guidance and support to IT colleagues and business users, while establishing and maintaining good relationships to support effective collaboration.

    • Champion process improvement opportunities that will benefit the business proactively.

    • Minimum of 3 years of experience in a Business Analyst role
    • Proficient in using Atlassian Jira for project management
    • Experience in CRM usage and management
    • Ability to perform effective Gap Analysis
    • Advanced skills in Microsoft Excel and Microsoft Word
    • Familiarity with Agile Scrum methodologies
    • In-depth understanding of Business Process Functions
    • Demonstrated experience in preparing Business Requirement Documents
    • Proficient in Microsoft SQL for database management
    • Experience in creating Custom Reports
    • Knowledge in Crystal Reports for business reporting
    • Familiarity with ERP - Enterprise Resource Planning systems

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    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    207 results for Crm Business Analyst

    Business Analyst
    • Simsbury, CT
    • onsite
    • Permanent
    • 120000.00 - 130000.00 USD / Yearly
    • <p>We are offering an exciting opportunity for a Business Analyst to join our team in Hartford, Connecticut. In this role, you will be an integral part of our team, working closely with business units to support and enhance the use and functionality of our ERP system. You will be expected to provide both routine and strategic support, guiding users through process design, system changes, and maximizing the use of the ERP system.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as the primary Business Analyst for our business units using the ERP system, providing both daily and strategic support.</p><p>• Collaborate directly with business users to understand and document their requirements, applying your knowledge and judgement to implement effective solutions.</p><p>• Design, develop, implement, and support business processes and solutions using ERP and other technologies to ensure the business operates at high-quality, consistent standards.</p><p>• Lead the development and support of user-facing ERP configurations, including Custom Objects, Crystal Reports, Saved Searches, and Lobbies.</p><p>• Train business users on ERP Applications and other necessary processes.</p><p>• Manage changes, take ownership and provide guidance for business testing when new ERP releases, critical fixes, and other changes are required.</p><p>• Adhere to and advocate for strong SDLC practices within both the IT team and the business, ensuring that design specifications, testing, and documentation are completed for every project or activity.</p><p>• Work with all IT support functions, including external vendors and service partners, to troubleshoot and resolve complex problems.</p><p>• Be an engaged member of the IT team, providing top quality guidance and support to IT colleagues and business users, while establishing and maintaining good relationships to support effective collaboration.</p><p>• Champion process improvement opportunities that will benefit the business proactively.</p>
    • 2025-05-12T12:59:05Z
    Business Analyst
    • West Des Moines, IA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Business Analyst to join our team on a long-term contract basis in West Des Moines, Iowa. In this role, you will be responsible for gathering and analyzing business requirements, collaborating with stakeholders, and supporting the development team throughout the product lifecycle. This is an excellent opportunity to contribute to impactful projects and work with dynamic teams in a focused and organized environment.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and define technical and business requirements for small to medium-scale projects.<br>• Document and maintain detailed data processes and system specifications to ensure clear communication.<br>• Support software development practices, including writing user stories and utilizing Agile tools such as JIRA.<br>• Coordinate and manage project tasks, ensuring timely delivery and alignment with business goals.<br>• Analyze existing business processes and identify areas for improvement through gap analysis.<br>• Provide ongoing project documentation and reporting to stakeholders.<br>• Facilitate communication between internal teams and external third parties to achieve project objectives.<br>• Assist with the development and implementation of software solutions, including life insurance and annuity-related systems.<br>• Perform other duties as assigned to meet organizational needs.
    • 2025-05-14T15:08:57Z
    Senior Business Analyst
    • Golden Valley, MN
    • onsite
    • Permanent
    • 130000.00 - 145000.00 USD / Yearly
    • Job Overview:<br><br>We are searching for an experienced Sr. Business Analyst/Project Manager (BA / PM) for our Corporate & Operations Applications team. This role involves developing business analysis solutions with an emphasis on processes and technology and handling small to mid-sized projects within the Finance division, facilitating significant interaction with business users and the Information Services (IS) team.<br><br>Key Responsibilities:<br><br>Responsibilities include communicating with business teams and senior management to outline and define business requirements, use cases, information models, workflows, test cases, and business cases. Also required is the effective delivery of high-quality solutions, managing medium-to-small Finance projects, staying abreast of recent technological advancements, and suggesting measures for enhancement. Moreover, you'll need to create, maintain, and continuously update process documentation for the team, onboard, train, and support Business Analysts and Subject Matter Experts (SMEs), and develop standardized solutions.<br><br>Required Qualifications:<br><br>A bachelor’s degree and 5+ years of experience working as a Business Analyst in ERP with Finance or a similar role, as well as experience with 5+ ERP implementations with direct deliverables in the Finance sector, and creation of quality validation deliverables.<br><br>Preferred Qualifications:<br><br>A master's degree in Information Technology, Business, or related field, with at least 9 years of experience as a business analyst in Finance, and 5 years of experience in a regulated medical device company. <br>A comprehensive understanding of Finance and supply chain processes and a willingness to learn new technologies and ERPs. <br>Strong interpersonal and analytical skills, adaptability, and multitasking capabilities, along with proficiency in project management and familiarity with Azure DevOps will be appreciated. <br>Experience on a global scale is a bonus.
    • 2025-04-30T13:29:06Z
    Business Analyst
    • Charlotte, NC
    • remote
    • Temporary
    • - USD / Hourly
    • <p>We are looking for a skilled Business Analyst to join our team. In this long-term contract role, you will collaborate closely with software development teams to bridge the gap between business needs and technical solutions. This position requires strong analytical skills, attention to detail, and the ability to effectively translate business requirements into actionable tasks for software engineers.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to gather, analyze, and define business requirements.</p><p>• Develop comprehensive user stories, acceptance criteria, and documentation to guide development teams.</p><p>• Conduct gap analysis to identify discrepancies between current processes and target objectives.</p><p>• Facilitate communication between stakeholders and software engineers to ensure alignment on project goals.</p><p>• Utilize tools like Jira to track and manage project progress and priorities.</p><p>• Perform A/B testing and analyze results to inform decision-making and optimize performance.</p><p>• Create and maintain business requirement documents and other necessary project materials.</p><p>• Support Agile Scrum processes by participating in sprint planning, reviews, and retrospectives.</p><p>• Contribute to the improvement of business processes through analysis and innovative solutions.</p><p>• Work with CRM systems and claim administration processes to ensure successful project delivery</p>
    • 2025-05-28T20:48:45Z
    Business Analyst
    • Brick, NJ
    • onsite
    • Permanent
    • 75000.00 - 90000.00 USD / Yearly
    • <p>The salary for this position is 75,000 - 90,000. The benefits include health insurance and PTO.</p><p><br></p><p>We are currently working with a distributor that is seeking a business analyst. The Business Analyst will work closely with management to analyze business processes, identify areas for improvement, and provide data-driven insights to support strategic decision-making. This individual will play a key role in gathering requirements, documenting business needs, and ensuring that the solutions we implement align with business goals.</p><ul><li>Conduct data analysis to identify trends, patterns, and insights that can guide decision-making.</li><li>Assist with the implementation of new systems or process changes, providing support and training as needed.</li><li>Collaborate with cross-functional teams, including IT, operations, and management, to develop solutions that address business needs.</li><li>Develop and maintain reports, dashboards, and other tools to track business performance and provide actionable insights.</li><li>Prepare presentations and reports to communicate findings and recommendations to senior leadership.</li><li>Gather and document business requirements, ensuring alignment with key stakeholders and organizational objectives.</li><li>Analyze business processes and workflows to identify inefficiencies and opportunities for improvement.</li></ul><p><br></p>
    • 2025-05-09T15:36:12Z
    Business Analyst
    • Boca Raton, FL
    • onsite
    • Contract / Temporary to Hire
    • - USD / Hourly
    • <p><strong>Overview:</strong></p><p> We are seeking an experienced <strong>Business Analyst</strong> with a strong background in SaaS platforms to join our dynamic product development team. This role will play a critical part in gathering requirements, translating business needs into technical solutions, and supporting product delivery in a fast-paced, Agile environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Requirements Gathering & Documentation</strong></p><ul><li>Collaborate with stakeholders and technical teams to define business and technical requirements.</li><li>Develop comprehensive documentation including functional requirements, user stories, workflows, UI wireframes, and technical specifications.</li></ul><p><strong>Technical Collaboration</strong></p><ul><li>Work closely with software architects, developers, and UX designers to ensure seamless translation of requirements into scalable technical solutions.</li><li>Serve as a liaison between business stakeholders and engineering teams to ensure alignment on project goals.</li></ul><p><strong>Process Analysis & Optimization</strong></p><ul><li>Evaluate and improve existing requirements definition processes.</li><li>Document current ("as-is") and future state ("to-be") workflows through gap analysis and impact assessments.</li></ul><p><strong>SaaS-Focused Requirement Design</strong></p><ul><li>Leverage experience in SaaS environments to design requirements for multi-tenant, scalable, and user-friendly applications.</li><li>Define technical elements such as API integrations, data schemas, role-based access control, user accessibility, and administrative tools.</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Lead discovery sessions, interviews, and workshops to identify and refine business needs.</li><li>Maintain consistent communication to ensure transparency and alignment across all stakeholders.</li></ul><p><strong>Testing & Validation</strong></p><ul><li>Support User Acceptance Testing (UAT) by drafting test cases and validating outcomes against requirements.</li><li>Troubleshoot and resolve requirement-related issues during development and testing phases.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Stay informed on SaaS trends and emerging best practices to enhance product development.</li><li>Act as a subject matter expert on tools and systems such as PPM, CRM, ITSM, SDLC, and BPM platforms.</li></ul><p><br></p>
    • 2025-05-27T13:13:56Z
    Business Analyst
    • New York, NY
    • remote
    • Temporary
    • 30.00 - 40.00 USD / Hourly
    • <p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
    • 2025-05-30T18:43:59Z
    Business Analyst
    • Bayport, MN
    • onsite
    • Contract / Temporary to Hire
    • 47.00 - 55.00 USD / Hourly
    • <p>We are looking for a detail-oriented Business Analyst to join our team on a Contract-to-Permanent basis in Bayport, Minnesota. In this role, you will play a key part in analyzing and validating system changes, creating data models, and developing user-centric reports to support organizational goals. You will collaborate with team members across various levels to gather application and data requirements, ensuring clear communication and comprehensive documentation.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret organizational data to support testing and validation of system changes.</p><p>• Develop new data models and user reports to optimize decision-making processes.</p><p>• Collaborate with stakeholders across departments to gather and document application and data requirements.</p><p>• Perform end-to-end testing of applications to ensure functionality and compliance.</p><p>• Utilize Power BI to design and generate insightful reports for various business functions.</p><p>• Create detailed documentation for requirements and test scripts, ensuring clarity and usability.</p><p>• Apply Agile methodology principles to manage project workflows and deliverables.</p><p>• Provide support for data mapping and documentation using tools such as Informatica.</p>
    • 2025-05-19T23:18:55Z
    Business Analyst
    • Charlotte, NC
    • remote
    • Temporary
    • - USD / Hourly
    • <p>We are looking for an experienced Business Analyst to join our team. In this role, you will collaborate with software development teams to translate business needs into actionable requirements. This is a long-term contract position that offers an opportunity to work on impactful projects and contribute to the development of custom software solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with product owners and stakeholders to gather, analyze, and document business requirements.</p><p>• Develop clear and detailed user stories, acceptance criteria, and documentation to support software development.</p><p>• Conduct gap analyses to identify areas for improvement and ensure alignment with business goals.</p><p>• Work closely with software engineers to translate business requirements into technical specifications.</p><p>• Utilize tools such as Atlassian Jira to track project progress and manage task assignments.</p><p>• Participate in Agile Scrum ceremonies, including sprint planning and retrospectives, to enhance team collaboration.</p><p>• Perform A/B testing and analyze results to inform data-driven decision-making.</p><p>• Create and maintain business process documentation to support operational efficiency.</p><p>• Assist in the preparation of Business Requirement Documents (BRDs) for new initiatives.</p>
    • 2025-05-28T19:59:04Z
    Bilingual Business Analyst
    • Eden Prairie, MN
    • remote
    • Temporary
    • 27.00 - 29.00 USD / Hourly
    • <p>We are looking for a detail-oriented and bilingual Business Analyst to join our team. This role involves supporting the development, translation, and review of member communications across multiple languages, ensuring high-quality deliverables. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate the translation and reproduction of member communication materials into various languages and formats.</p><p>• Review and ensure the accuracy and quality of translated materials.</p><p>• Assist in the translation and editing of multiple documents to meet project requirements.</p><p>• Collaborate with vendors to produce high-standard translated content.</p><p>• Manage multiple projects simultaneously, adhering to tight deadlines and quick turnaround times.</p><p>• Maintain organized documentation and workflows to support project efficiency.</p><p>• Partner with internal teams to ensure compliance with industry standards and client expectations.</p><p>• Utilize Microsoft Word and Excel to track and manage project progress.</p><p>• Provide feedback and recommendations for process improvements in translation workflows.</p><p>• Support the Annual Enrollment materials process for Medicare-related communications.</p>
    • 2025-05-27T14:28:41Z
    Senior Business Analyst
    • Richmond, VA
    • remote
    • Temporary
    • 50.00 - 55.00 USD / Hourly
    • <p>We are looking for an experienced Senior Business Analyst to join our team on a long-term contract for a client based in Richmond, Virginia. This position offers a remote work schedule of 8:00-5:00 Monday - Friday Eastern Standard Time. </p><p>In this role, you will be instrumental in analyzing business needs, developing business cases, and driving the successful delivery of strategic enterprise projects and programs. This is an exciting opportunity for a skilled and detail-oriented individual to collaborate with stakeholders across all organizational levels and help shape impactful business strategies.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business leaders to understand strategic goals and translate them into actionable plans.</p><p>• Develop comprehensive business cases, including problem statements, analysis of options, and financial assessments with clearly defined benefits and documented assumptions.</p><p>• Facilitate alignment among stakeholders by defining acceptance criteria and measuring the realization of proposed benefits.</p><p>• Gather, analyze, and document business requirements to support operational efficiency, customer satisfaction, and profitability.</p><p>• Work closely with project teams to ensure the delivery of results through clearly defined and actionable requirements.</p><p>• Use customer insights and team feedback to prioritize and refine business needs.</p><p>• Conduct discovery sessions with project managers to identify and define iterative work requirements.</p><p>• Create and manage dashboards to provide clear reporting and tie data to organizational goals.</p><p>• Apply strong communication, negotiation, and strategic influencing skills to drive consensus across varying levels of the organization.</p><p>• Stay updated on industry trends and incorporate innovative practices into business strategies.</p>
    • 2025-05-19T17:24:06Z
    Business Analyst
    • West Des Moines, IA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for an experienced Business Analyst to join our team in West Des Moines, Iowa. This is a long-term contract position, ideal for someone who excels in analyzing business needs, building strong stakeholder relationships, and delivering organized documentation. The role requires someone with excellent attention to detail, strong communication skills, and a solid understanding of business analysis methodologies.<br><br>Responsibilities:<br>• Gather, analyze, and document business requirements to support project objectives and stakeholder needs.<br>• Facilitate requirements gathering sessions and ensure clear communication across multiple business groups.<br>• Create and maintain detailed documentation, including business requirement documents, using tools like Word, Excel, and Visio.<br>• Build and foster strong relationships with stakeholders to ensure alignment and collaboration.<br>• Utilize Jira and other work management tools to track progress and manage workflows effectively.<br>• Interpret and analyze documents, manuals, and instructions to provide actionable insights.<br>• Present information clearly and effectively in group settings, both verbally and in written formats.<br>• Identify and resolve issues promptly, applying practical problem-solving skills.<br>• Collaborate with team members, customers, and external parties to achieve project goals.<br>• Apply mathematical concepts and calculations to support analyses and reporting.
    • 2025-05-14T15:08:57Z
    Business Analyst
    • Jacksonville, FL
    • remote
    • Temporary
    • - USD / Hourly
    • <p>Seeking a Business Analyst to translate complex business needs into clear technical requirements for development teams in an agile software environment.</p>
    • 2025-05-23T12:48:59Z
    Bilingual Business Analyst
    • Eden Prairie, MN
    • remote
    • Temporary
    • 27.00 - 29.00 USD / Hourly
    • <p>We are seeking a <strong>Bilingual Business Analyst</strong> to support Annual Enrollment communications within a Medicare & Retirement division. You will play a vital part in translating and managing member-facing materials in multiple languages to ensure clarity, compliance, and accessibility.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage the translation and reproduction of member communication materials into various languages and accessible formats</li><li>Review and validate translated documents for accuracy and consistency</li><li>Assist in editing and refining translated materials to align with internal standards</li><li>Collaborate with internal teams and external vendors to ensure timely delivery of high-quality content</li><li>Track progress and manage multiple projects simultaneously under tight deadlines</li></ul><p><br></p>
    • 2025-05-16T18:38:58Z
    Business Analyst Senior
    • Minneapolis, MN
    • onsite
    • Temporary
    • 57.00 - 63.00 USD / Hourly
    • We are looking for an experienced Senior Business Analyst to join our team in Minneapolis, Minnesota. This is a long-term contract opportunity, ideal for someone who excels at analyzing business needs and driving effective solutions. The role offers the chance to collaborate with cross-functional teams to support critical business objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document detailed business requirements.<br>• Analyze current processes and identify areas for improvement to enhance operational efficiency.<br>• Translate business needs into functional specifications for technical teams.<br>• Facilitate workshops and meetings to align stakeholders on project goals and deliverables.<br>• Develop and maintain comprehensive documentation, including workflows and process maps.<br>• Provide ongoing support and guidance during the implementation of new systems or processes.<br>• Monitor project progress and address any issues or risks in a timely manner.<br>• Ensure that solutions align with organizational objectives and compliance standards.<br>• Conduct thorough testing to validate system functionality and user requirements.<br>• Prepare and deliver reports and presentations to communicate findings and recommendations effectively.
    • 2025-05-30T10:48:43Z
    Senior Business Analyst
    • Woburn, MA
    • remote
    • Temporary
    • - USD / Hourly
    • We are looking for a Senior Business Analyst to join our team on a long-term contract basis. This role requires an experienced and detail-oriented individual who can drive collaboration between IT and business teams, ensuring seamless integration of processes and solutions. Based in Woburn, Massachusetts, this hybrid position involves working in the office from Tuesday to Thursday and remotely on Mondays and Fridays.<br><br>Responsibilities:<br>• Collaborate with stakeholders to design scalable, flexible, and innovative solutions to address complex business challenges.<br>• Lead discussions to evaluate and recommend process improvements and technology integrations that align with organizational goals.<br>• Proactively identify opportunities for IT to enhance business operations and communicate these effectively to stakeholders.<br>• Serve as the primary bridge between IT teams and business partners, fostering effective communication and driving change initiatives.<br>• Analyze and document comprehensive business requirements using techniques such as process mapping and requirements traceability.<br>• Develop user-friendly solutions that prioritize end-user adoption and productivity.<br>• Oversee the creation of clear documentation throughout all project phases, including requirements, processes, and testing plans.<br>• Partner with Quality Assurance teams to validate test scripts, perform system testing, and execute testing plans.<br>• Mentor team members, providing peer reviews and guidance to improve overall team performance.<br>• Design and deliver training sessions to ensure successful adoption of new systems and processes.
    • 2025-05-07T12:48:41Z
    Business Analyst
    • Woodland Hills, CA
    • onsite
    • Temporary
    • 55.41 - 64.16 USD / Hourly
    • We are looking for an experienced Business Analyst to join our team in Woodland Hills, California. In this long-term contract position, you will play a critical role in bridging the gap between business needs and technical solutions. This role is ideal for a self-starter with a strong technical background who thrives in dynamic and fast-paced environments.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and refine business requirements, ensuring alignment with project objectives.<br>• Prioritize tasks and ensure the team is equipped with clear, actionable work items.<br>• Engage with developers and architects to address technical needs, including managing and organizing technical debt documentation.<br>• Utilize tools such as Jira and Confluence to manage workflows and maintain project transparency.<br>• Conduct gap analyses to identify areas for improvement in business processes and technical solutions.<br>• Partner with engineering teams to support Agile workflows and ensure smooth execution of the software development life cycle (SDLC).<br>• Develop and maintain comprehensive documentation, including business requirement documents (BRDs) and process flows.<br>• Facilitate communication between technical and non-technical teams to ensure mutual understanding and project success.<br>• Support testing efforts such as A/B testing and quality assurance to validate system functionality.
    • 2025-05-09T15:36:12Z
    Business Analyst
    • Richmond, VA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a highly analytical Business Analyst to join our team on a long-term contract basis in Richmond, Virginia. This role involves working on data governance projects, focusing on documenting current workflows, developing standardized procedures, and driving process improvements across departments managing multiple revenue streams. The successful candidate will utilize their expertise to create efficiencies and provide visual insights for stakeholders.<br><br>Responsibilities:<br>• Analyze existing workflows and processes to identify areas for improvement and efficiency.<br>• Document current procedures and develop standardized operating protocols for departmental use.<br>• Create visual representations of workflows using tools such as Visio to communicate changes effectively.<br>• Collaborate with stakeholders to gather requirements and provide actionable recommendations for process enhancements.<br>• Utilize Oracle and Microsoft Excel to manage and analyze financial data accurately.<br>• Implement SharePoint workflows to streamline collaboration and document management.<br>• Conduct audits and assessments to ensure compliance with established procedures.<br>• Develop and maintain process improvement initiatives to optimize operational performance.<br>• Provide clear and concise documentation to support data governance efforts.<br>• Communicate findings and updates to stakeholders in a meticulous and engaging manner.
    • 2025-05-29T18:24:10Z
    Business Analyst IV - Salesforce
    • San Ramon, CA
    • remote
    • Temporary
    • 51.44 - 77.88 USD / Hourly
    • <p>Our client in the staffing industry is hiring a <strong>Business Analyst IV</strong> to support strategic initiatives within the Salesforce Competency Center. This senior-level role is responsible for leading complex business analysis activities, identifying opportunities for operational improvement, and guiding cross-functional teams through process transformation. The ideal candidate will have extensive experience with Salesforce and enterprise applications and will play a key role in driving innovation and efficiency across multiple business functions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a senior advisor and strategist for business analysis initiatives, aligning analysis activities with organizational priorities.</li><li>Lead the elicitation, documentation, and validation of complex business requirements across multiple departments.</li><li>Use broad expertise to propose innovative solutions that close functional gaps, improve processes, support compliance, and increase overall business effectiveness.</li><li>Review, refine, and provide feedback on requirements documentation produced by other team members.</li><li>Evaluate and map current and future-state business processes, identifying upstream and downstream impacts.</li><li>Develop enterprise-wide reporting standards and analytics strategies.</li><li>Build and maintain strong relationships with internal stakeholders across Corporate Services, Finance, and Operations teams.</li><li>Act as a liaison between business units and IT to translate functional requirements into technical solutions.</li><li>Maintain advanced understanding of Salesforce platform capabilities, forecast ROI on new features, and align platform enhancements with business needs.</li><li>Own and maintain a platform feature roadmap in alignment with vendor updates and business priorities.</li><li>Demonstrate and validate functional concepts through configuration in non-production environments.</li><li>Advise leadership on the technical impact of business decisions and influence strategic direction.</li><li>Drive cross-functional collaboration to support enterprise-wide process improvement and efficiency efforts.</li><li>Champion customer service excellence by supporting users and promoting transparency throughout project lifecycles.</li></ul>
    • 2025-05-28T23:59:05Z
    Business Process Analyst
    • Princeton, NJ
    • onsite
    • Temporary
    • 60.00 - 70.00 USD / Hourly
    • <p>We are offering a long term contract employment opportunity in Princeton, New Jersey for a Business Process Analyst. The selected candidate will be expected to analyze business processes within the company and propose improvements using their expertise in Atlassian Jira, CRM, Gap Analysis, Microsoft Excel, Microsoft Word, AB Testing, Agile Scrum, Business Process Functions, Business Requirement Document, and Claim Administration.</p><p><br></p><p>Responsibilities:</p><p>• Analyze current business processes and suggest improvements</p><p>• Utilize Atlassian Jira to manage tasks and processes</p><p>• Implement CRM tools to enhance customer relationship management</p><p>• Conduct Gap Analysis to identify areas for improvement</p><p>• Use Microsoft Excel and Word to document findings and recommendations</p><p>• Perform AB Testing to validate the effectiveness of proposed changes</p><p>• Work within an Agile Scrum framework to ensure timely delivery of improvements</p><p>• Understand Business Process Functions to align improvements with business objectives</p><p>• Prepare Business Requirement Documents to detail process changes and improvements</p><p>• Oversee Claim Administration to ensure proper handling of customer claims.</p>
    • 2025-05-09T15:48:43Z
    Business Analyst II
    • Juno Beach, FL
    • onsite
    • Temporary
    • 39.00 - 42.00 USD / Hourly
    • We are looking for a skilled Business Analyst II to join our team in Juno Beach, Florida. This long-term contract position offers the opportunity to contribute to critical operational analyses and support informed decision-making within the business unit. You will collaborate across teams and utilize your expertise to manage diverse tasks, including project coordination, risk assessment, and process improvement.<br><br>Responsibilities:<br>• Perform detailed operational analyses to support business decisions, utilizing both quantitative and qualitative research methods.<br>• Manage the daily exposure evaluation process to ensure collateral requirements are met, including margining and database updates.<br>• Oversee outbound collateral activities, such as guarantees, letters of credit, cash, and surety bonds, in coordination with Treasury, banks, insurance providers, and legal teams.<br>• Assist front office personnel in market participation and bid assurance processes, including reporting, collateral adjustments, and annual filings.<br>• Conduct credit and liquidity risk assessments, ensuring compliance with organizational controls and reporting standards.<br>• Collaborate with Credit Underwriting to review contracts and ensure credit limits align with portfolio requirements.<br>• Partner with IT to guide system enhancements, assist in testing functionalities, and prioritize tasks to meet compliance deadlines.<br>• Utilize tools such as Power BI and Power Automate to develop reports and streamline processes.<br>• Play a key role in month-end, quarter-end, and year-end closing activities, ensuring accuracy and timeliness.<br>• Lead or contribute to special projects aimed at improving business operations and compliance procedures.
    • 2025-05-27T20:05:18Z
    Business Analyst SAP IS-U
    • Sugarland, TX
    • onsite
    • Permanent
    • 140000.00 - 170000.00 USD / Yearly
    • We are in search of a dedicated Business Analyst SAP IS-U to join our team in Sugarland, Texas. The role primarily entails managing SAP Billing and Invoicing SAP functional configuration in our service industry. You will be instrumental in the design and implementation of the SAP landscape that supports our business operations. <br><br>Responsibilities: <br><br>• Collaboratively work with the team to comprehend tariff and regulatory requirements to configure and support the bill design and invoice process.<br>• Ensure accurate and efficient processing of SAP billing configuration and associated processes.<br>• Actively participate in workshops with the business team for requirement gathering, providing solution overview, identifying custom development needed, and preparing detailed specs for the technical team.<br>• Engage with internal customers across all lines of business to analyze business processes, define business requirements, and make recommendations considering costs, time, and resources.<br>• Liaise with programmers to assess interfaces between hardware and software, develop specifications and performance requirements, and/or resolve internal customer issues.<br>• Develop comprehensive documentation for appropriate SAP applications.<br>• Coordinate with IT and Project Managers on solutions.<br>• Consult with internal customers or other business units on project status, proposals, or technical issues, such as software system design or maintenance.<br>• Oversee and/or guide software system testing or validation procedures.
    • 2025-05-13T13:14:08Z
    Business Analyst
    • Chicago, IL
    • remote
    • Temporary
    • 40.00 - 42.00 USD / Hourly
    • <p>We are looking for a skilled and experienced Business Analyst III to join our team in Chicago, IL. In this senior-level role, you will collaborate with business units and technical teams to deliver IT solutions that align with strategic objectives and enhance operational efficiency. This is a long-term contract position, offering the opportunity to work on complex projects with occasional in-person meetings or workshops.</p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>1. Requirements Gathering & Analysis</strong></p><ul><li>Collaborate with stakeholders to <strong>gather and define business needs</strong>.</li><li>Analyze current business processes and <strong>identify opportunities for improvement and automation</strong>.</li></ul><p><strong>2. Process Mapping & Documentation</strong></p><ul><li>Create <strong>AS-IS and TO-BE process maps</strong>, flowcharts, and diagrams.</li><li>Document both <strong>functional and non-functional requirements</strong>.</li><li>Translate business needs into <strong>user stories and specifications</strong>.</li><li><strong>Update and maintain documentation</strong> throughout the project lifecycle.</li></ul><p><strong>3. Solution Design & Agile Implementation</strong></p><ul><li>Work with remote development teams to <strong>translate requirements into technical deliverables</strong>.</li><li>Lead <strong>Agile ceremonies</strong>: Sprint Planning, Daily Scrum, Refinement Sessions.</li><li>Participate in <strong>UAT testing</strong> and <strong>prioritize backlog</strong> based on business value and urgency.</li></ul><p><strong>4. Stakeholder Engagement & Communication</strong></p><ul><li>Act as a <strong>liaison between business and technology teams</strong>.</li><li>Facilitate <strong>workshops, presentations, and meetings</strong> to align requirements.</li><li>Ensure formal <strong>sign-off of requirements</strong> from business stakeholders.</li></ul>
    • 2025-05-28T12:09:06Z
    Business Analyst
    • Richmond, VA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Richmond, Virginia. In this role, you will focus on enhancing data governance and improving operational efficiency across departments managing diverse revenue streams. Your expertise will play a critical role in documenting existing workflows, developing standardized procedures, and implementing process improvements to achieve measurable results.<br><br>Responsibilities:<br>• Analyze current workflows and identify areas for improvement to enhance efficiency and accuracy.<br>• Develop and document standardized operating procedures for various departmental processes.<br>• Collaborate with stakeholders to create visual workflows and process diagrams using tools like Visio.<br>• Provide recommendations for process optimization and present actionable insights to key decision-makers.<br>• Utilize Oracle, SharePoint, and Excel to manage and streamline data governance initiatives.<br>• Conduct audits and ensure compliance with established accounting and operational standards.<br>• Facilitate the implementation of process improvements and monitor their effectiveness over time.<br>• Act as a liaison between teams to ensure clear communication and alignment on project goals.<br>• Assist in the development and maintenance of departmental SOPs related to revenue management.<br>• Create detailed reports and dashboards to track progress and outcomes of initiatives.
    • 2025-05-29T18:24:10Z
    Business Analyst II - Salesforce
    • San Ramon, CA
    • remote
    • Temporary
    • 36.06 - 53.37 USD / Hourly
    • Our client in the staffing industry is seeking a Business Analyst II to join their Salesforce Competency Center. This role is pivotal in driving business process transformation as the organization modernizes its Salesforce environment from Classic to Lightning over the next 2–3 years. The Business Analyst will serve as a strategic liaison between business stakeholders and technical teams, documenting current processes, defining future-state solutions, and enabling system enhancements aligned with business goals. <br> Key Responsibilities Analyze and refine business requests and ad hoc requirements to design solutions that support business strategies. Independently gather, analyze, and document business requirements for new initiatives and ongoing projects. Collaborate with subject matter experts across departments to understand business needs and translate them into formal documentation. Partner with managers and senior team members to ensure high-quality requirements delivery. Evaluate platform features and gather stakeholder feedback to ensure alignment with business needs. Document business processes using standardized tools and frameworks, such as usability journeys and process maps. Maintain an advanced understanding of Salesforce platform capabilities and their application to business functions. Support automation and process improvement initiatives by identifying opportunities and facilitating implementations. Build and maintain strong relationships with stakeholders; lead requirement discussions and foster collaboration. Utilize data visualization tools (e.g., Power BI, Tableau) and SQL to derive insights and support business cases. Communicate changes and project status updates to various corporate services teams. Encourage collaboration across teams and solicit feedback on tools, processes, and proposed solutions. Ensure exceptional internal customer service throughout all interactions.
    • 2025-05-28T22:58:43Z