<p>A growing construction-focused organization is seeking an experienced Credit & Collections Manager to take full ownership of the company’s accounts receivable function and lead the credit and collections team. This role is responsible for improving cash flow performance, reducing Days Sales Outstanding (DSO), and building strong internal and external relationships across sales, branch leadership, and customers. This position will play a key leadership role in assessing current processes, implementing training programs, and developing best practices for credit, collections, and customer relationship management.</p><p>Key Responsibilities</p><ul><li>Assume full ownership of the company’s accounts receivable and collections operations</li><li>Contact customers with past-due balances to confirm payment status, establish payment arrangements, and resolve disputes</li><li>Drive improvements in DSO and maintain consistent weekly cash flow</li><li>Assess the current AR team and implement structured training programs and best practices</li><li>Train team members on AR protocols, customer communication, and relationship management</li><li>Develop team skills in evaluating customer creditworthiness and setting appropriate credit limits</li><li>Establish and maintain strong working relationships with sales teams, branch managers, and customers</li><li>Create and implement credit policies and procedures</li><li>Coordinate introductions and relationship-building with key internal and external stakeholders within the first month</li><li>Ensure shared account knowledge and consistency across the AR team</li><li>Continuously improve efficiencies and departmental processes</li></ul><p>Work Environment</p><ul><li>Full-time, onsite role based in Birmingham</li><li>Occasional travel to branch locations</li><li>High-impact leadership role with visibility across the organization</li><li>Opportunity to shape and improve the AR function</li></ul><p>This is an excellent opportunity for a seasoned credit and collections professional who enjoys building teams, improving processes, and making a direct impact on company cash flow and customer relationships.</p><p>For immediate consideration, apply now or contact Bryan Rushing with Robert Half, Birmingham AL.</p>
<p>Lana Funkhouser with Robert Half is looking for a skilled Credit/Collections Supervisor/Manager to lead and optimize the credit and accounts receivable functions within our organization. This role requires a combination of strategic decision-making and hands-on management to ensure financial stability and risk mitigation. Based in Boise, Idaho, this position offers an opportunity to collaborate across departments and drive impactful results.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the credit and collections processes, ensuring timely and accurate management of accounts receivable.</p><p>• Analyze aging reports and implement strategies to minimize bad debt and improve collection efficiency.</p><p>• Identify and assess credit risks, providing recommendations to safeguard the business from financial exposure.</p><p>• Lead and mentor a team, encouraging attention to detail and ensuring alignment with organizational goals.</p><p>• Work closely with cross-functional teams, including sales, to align credit policies with business objectives.</p><p>• Develop and maintain reporting tools to track credit performance and provide actionable insights.</p><p>• Review and approve commercial credit applications, ensuring compliance with company standards.</p><p>• Manage and improve workflows within accounts receivable systems to maximize efficiency.</p><p>• Communicate effectively with stakeholders to address and resolve any credit-related issues.</p><p>• Establish and enforce policies to maintain financial discipline and accountability.</p><p><br></p><p>Please reach out to Lana Funkhouser with Robert Half to review this position. Job Order: 03590-0013369936</p><p><br></p>
<p>We are looking for an experienced Credit/Collections Supervisor or Manager to join our clients team. This role involves leading a dynamic team, managing high-volume commercial collections, and ensuring efficient credit analysis and approval processes. The ideal candidate will bring expertise in commercial credit and collections, as well as a strong ability to oversee and optimize team performance.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of three collection specialists to achieve departmental goals.</p><p>• Handle a high volume of commercial collections with precision and efficiency.</p><p>• Conduct thorough credit analysis to assess the financial viability of clients.</p><p>• Approve credit applications based on established criteria and risk assessment.</p><p>• Monitor and evaluate team performance, providing guidance and training as needed.</p><p>• Develop and implement strategies to improve collection processes and reduce outstanding balances.</p><p>• Collaborate with other departments to ensure seamless credit and collection operations.</p><p>• Utilize Yardi software to maintain accurate records and streamline workflows.</p><p>• Prepare regular reports detailing collection activities and progress.</p><p>• Address escalated collection issues and negotiate payment solutions effectively.</p>
<p>We are looking for an experienced Credit/Collections Supervisor/Manager to join our financial services team. This role requires a strategic leader who can oversee credit and collections operations, manage foreclosure processes, and ensure compliance with regulatory standards. The ideal candidate will bring over 10 years of expertise in commercial collections, credit analysis, and loss mitigation.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement policies and procedures for managing delinquent accounts, foreclosures, and loan defaults.</p><p>• Oversee the review of delinquent loan portfolios and communicate with borrowers through various channels, including calls, letters, and in-person visits.</p><p>• Approve and guide staff on collection strategies and loan workout plans to optimize recovery efforts.</p><p>• Direct foreclosure actions for unresolved accounts, ensuring proper documentation and system updates.</p><p>• Collaborate with legal counsel on litigation and foreclosure matters, attending court hearings as necessary.</p><p>• Manage foreclosed properties by overseeing maintenance, inspections, tax and insurance payments, and asset security.</p><p>• Negotiate and manage rental, lease, and sales agreements for bank-owned properties.</p><p>• Ensure compliance with fair credit reporting regulations and internal standards for loan reporting.</p><p>• Maintain adherence to regulatory requirements, including the Bank Secrecy Act, and support audit processes.</p><p>• Participate in relevant seminars and training sessions to stay informed about industry trends and best practices.</p>
<p>We are looking for an experienced Credit/Collections Supervisor/Manager to join our team in Miami, Florida. This contract-to-permanent position is ideal for a detail-oriented candidate with strong expertise in commercial collections and credit analysis, who thrives in a fast-paced, high-volume environment. The role requires advanced Excel skills and a proactive approach to managing accounts receivable and resolving delinquencies.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the collections process for commercial accounts to ensure timely payments and minimize delinquencies.</p><p>• Conduct thorough credit analyses to approve or adjust credit limits for clients based on financial data.</p><p>• Monitor accounts receivable aging reports to identify overdue balances and implement effective collection strategies.</p><p>• Collaborate with legal teams on complex collections cases requiring legal intervention.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUP, to analyze financial data and generate reports.</p><p>• Maintain accurate records of collections activities and client communications.</p><p>• Develop and implement processes to improve efficiency in credit and collections operations.</p><p>• Prepare detailed reports on credit performance and collections metrics for management review.</p><p>• Communicate with clients to address payment issues and negotiate resolutions.</p><p>• Ensure compliance with company policies and legal regulations throughout the collections process.</p><p><br></p><p>If interested, please send your updated resume to Cristina.Arguello@roberthalf</p>
<p>We are looking for a dedicated Credit & Collections Manager to join our team. In this long-term contract position, you will play a key role in managing accounts receivable processes, driving strategic initiatives, and ensuring smooth customer interactions. This role requires an analytical mindset and the ability to independently tackle challenges while collaborating with a team to improve processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage and resolve customer disputes related to accounts receivable, credit, invoicing, and statements.</p><p>• Translate accounts receivable balance statements and reconcile payments, reductions, and open balances.</p><p>• Collaborate with external teams to drive cash application processes and oversee collections efforts.</p><p>• Establish and monitor key performance indicators, ensuring processes align with organizational goals.</p><p>• Conduct strategic planning and project management to address AR cleanup and process improvements.</p><p>• Build and maintain relationships with key accounts, focusing on high-touch customer interactions.</p><p>• Identify issues with customer payments lacking invoice details and create actionable solutions.</p><p>• Utilize SAP software to analyze accounts receivable data and generate accurate reports.</p><p>• Develop advanced Excel tools, including pivot tables and vlookups, to streamline data analysis.</p><p>• Work independently while contributing to team efforts to optimize AR and credit processes.</p>
<p>A recently acquired company is going through a transition period and needs your help! Collections and invoicing volume are expected to increase significantly, creating the need for a Supervisor or Manager to stabilize, streamline, and improve the collections' function. Currently, collections responsibilities are largely handled by the sales team, and the Long Island organizational structure requires refinement. This role is needed to bridge the acquirer and acquiree companies' collections processes, while supporting operational continuity, and preparing the organization for full platform collections integration come end of summer.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee and support all collections activities across the acquired company</li><li>Centralize and professionalize the collections function currently managed by the sales team</li><li>Evaluate and improve existing collections processes, identifying opportunities for enhancement or redesign</li><li>Assist in potentially building out and developing a small collections team (approximately 2–3 team members), as needed</li><li>Support systems transition efforts</li><li>Partner with underwriting, billing, and customer service teams to resolve payment discrepancies, policy cancellations, reinstatements, and disputes</li><li>Ensure compliance with state insurance regulations, internal controls, and company credit policies while maintaining positive customer relationships</li><li>Prepare and analyze aging reports, collections metrics, and forecasts to support leadership decision-making and drive improved performance</li></ul><p>Duration/Outlook:</p><ul><li>Initial 4-6 month interim engagement beginning early March</li><li>Fully onsite M-F 8:30-4:30 or 9-5 (NO FLEXIBILITY FOR HYBRID OR REMOTE)</li><li>Possible extension through the summer/fall platform transition</li></ul>
We are seeking an experienced Credit Manager (Credit & Collection – non-managerial) for a permanent, full-time opportunity in the St. Louis area. This role is ideal for professionals who excel at managing commercial accounts collections and ensuring accuracy and efficiency throughout the credit process. The successful candidate will thrive in a fast-paced environment and demonstrate strong problem-solving abilities. This position offers an excellent opportunity to contribute expertise, drive results, and support ongoing business growth.<br><br>Duties and Responsibilities<br><br>• Review and authorize customer credit approvals, extensions, and terminations in accordance with company policies.<br><br>• Manage credit and collection activities, collaborating with Management, Sales, and Accounting teams as necessary.<br><br>• Conduct credit investigations, maintain comprehensive credit files, and draft written correspondence to applicants and customers regarding credit matters.<br><br>• Ensure current and accurate sales tax certificates are maintained for all tax-exempt customers.<br><br>• Perform collection efforts for past due balances, partnering with sales personnel to resolve problem accounts.<br><br>• Administer special credit arrangements, including joint check agreements, personal guarantees, and promissory notes.<br><br>• Prepare and file all pre-lien notifications as required.<br><br>• Coordinate all credit-related legal actions with appropriate internal and external parties.<br><br>• Investigate and resolve credit claims, disputes, and unauthorized deductions.<br><br>• Monitor aged receivables, accounts exceeding credit limits, and COD override reports on a regular basis.<br><br>• Identify potential bad debt accounts and oversee their collection process or initiate appropriate write-offs.<br><br>• Oversee the collection process for all returned checks.<br><br>• Process daily deposits of customer payments and reconcile records accordingly.<br><br>• Submit invoices to customers via various online portals, ensuring timely and accurate billing.<br><br><br>Requirements:<br><br>• 2+ years of AR/Collection & Credit experience<br><br>• B2B collections prefer<br><br>• Excellent communication and negotiation skills.<br><br>• Exceptional organizational skills and attention to detail.<br><br>• Ability to work independently and as part of a team.
• Develop and maintain sound credit policies<br>• Set customer credit limits that judiciously balance potential risk and reward<br>• Manage and motivate staff to generate the maximum collection potential<br>• Analyze and interpret credit reporting from Dun & Bradstreet and Experian<br>• Assess credit worthiness of potential new accounts<br>• Interact with customers to obtain additional credit information to support credit decisions<br>• Conduct periodic credit reviews of existing customers<br>• Check for credit visibility on request for extended terms, pre-lien able jobs, and evaluate various adjustments or exception documents<br>• Analyze trends of high risk accounts, negotiating additional security [collateral] and/or extended payment terms where necessary<br>• Monitor receivables and collections and provide periodic updates<br>• Identify accounts requiring collections agency or legal action and coordinate collections with third party contractors<br>• Implement liens as necessary to delinquent accounts<br>• Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution<br>• Negotiate payment programs with delinquent customers<br>• Approve collection placements<br>• Approve write-offs<br>• Ensure control and safeguard practices over customer’s data<br>• Approve credits and adjustments to customer accounts within company policy limits<br>• Perform monthly DSO calculation and other AR metrics<br><br>Job Requirements<br>• Working knowledge of current credit market conditions<br>• Ability to develop customer rapport<br>• Strong negotiation skills<br>• Work related experience in the wholesale industry or construction trade<br>• High School Diploma<br><br>Preferred Qualifications<br>• 7+ years of experience in a Credit and Collections supervisory role with direct reports<br>• PCI Compliance experience<br>• A Bachelor’s degree in Accounting, Finance, Economics, Business, or other related fields<br>• Proficiency in PC applications, including MS Office suite<br>• Knowledge of UCC code<br>• Strong analytical skills with ability to conduct research, data analysis and resolve complex problems
<p>Are you looking for an opportunity to grow and thrive within a financial role? Robert Half has partnered with one of their reputable clients on their search for a A/R & Collections Manager with strong understanding of financial statements and the ability to assess credit risk. As the A/R & Collections Manager you will oversee credit policies and collections processes, create and develop credit and collection programs that ensure accurate and timely collection on all outstanding client invoices while also creating avenues for cash flow, review customer contracts, maintain internal budget targets, and oversee the accounts receivable department. In this role, the candidate must possess strong communication skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and outstanding leadership capabilities. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Generate and analyze A/R metrics and collection performance reports </p><p>· Monitor aging reports and proactively follow up on past due accounts</p><p>· Establish credit limits and review customer creditworthiness</p><p>· Develop and implement effective collection strategies to improve working capital</p><p>· Resolve complex billing and collection issues</p><p>· Work closely with the accounting team during month-end close</p><p>· Provide coaching, training and performance feedback to collections staff</p>
We are looking for an experienced Credit Manager II to lead and oversee credit operations in Van Nuys, California. In this role, you will play a vital part in managing credit risk, ensuring timely collection of payments, and supporting the financial stability of the organization. The ideal candidate will have strong analytical skills and a thorough understanding of credit policies and procedures.<br><br>Responsibilities:<br>• Assess and approve credit applications by analyzing financial statements, credit scores, and risk factors.<br>• Develop and update credit policies and procedures to maintain consistency and regulatory compliance.<br>• Monitor accounts receivable and manage overdue accounts to minimize financial risks.<br>• Supervise and guide credit staff, ensuring efficient departmental operations and attention to detail in staff development.<br>• Set credit limits and payment terms while collaborating with collection agencies when necessary.<br>• Provide insights to sales teams to balance profitability with credit risk management.<br>• Analyze customer creditworthiness and control overall credit exposure to reduce bad debt.<br>• Ensure timely collections and resolve disputes related to credit and payments.<br>• Support business growth by aligning credit strategies with organizational goals.<br>• Generate reports and present findings to senior management to aid strategic decision-making.
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>
<p>We are seeking an experienced <strong>Director of Accounts Receivable</strong> to lead our AR and Collections operations. This leader will oversee all billing, collections, and cash application functions while driving process improvements, operational efficiency, and strong financial controls. The role plays a key part in sustaining healthy cash flow, maintaining client relationships, and managing a high-performing team.</p><p><br></p><p><strong>Leadership & Team Management</strong></p><ul><li>Direct, coach, and mentor a team of AR and collections specialists.</li><li>Set clear performance expectations and drive accountability.</li></ul><p><strong>Accounts Receivable Oversight</strong></p><ul><li>Oversee all collection efforts and ensure timely follow-up on outstanding invoices.</li><li>Coordinate routine reviews of AR aging with senior management.</li><li>Maintain accurate AR records and ensure data integrity.</li></ul><p><strong>Strategic & Operational Responsibilities</strong></p><ul><li>Develop department initiatives that support organizational goals.</li><li>Implement and refine credit and collection policies and procedures.</li><li>Provide comprehensive reporting and insights to Executive Leadership.</li><li>Participate in weekly cash flow forecasting and contribute to financial planning.</li><li>Build and maintain strong relationships with clients to support successful payment resolution.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Manager to oversee and improve all aspects of the accounts receivable function for a dynamic construction company in New Orleans, Louisiana. This role is crucial in ensuring accurate billing, timely collections, and effective cash application processes, directly contributing to the company’s financial stability and operational success. The ideal candidate will bring leadership expertise, strong analytical skills, and a commitment to optimizing financial controls in a fast-paced, client-focused environment.<br><br>Responsibilities:<br>• Supervise all accounts receivable activities, including invoicing, collections, cash application, and credit management.<br>• Lead and mentor AR team members, providing training and performance evaluations to enhance team productivity.<br>• Develop and enforce policies and procedures for the accounts receivable function, ensuring compliance with industry standards and company guidelines.<br>• Monitor and address aged receivables, implementing proactive collection strategies to minimize outstanding balances.<br>• Collaborate with project managers and operational teams to resolve billing discrepancies and support contract administration.<br>• Prepare detailed accounts receivable reports, forecasts, and analyses for senior management, identifying trends and potential risks.<br>• Reconcile subsidiary AR ledgers to the general ledger, investigating and resolving any discrepancies.<br>• Coordinate with external clients, auditors, and internal financial teams to address accounts receivable-related matters.<br>• Drive process improvements and support system upgrades to enhance efficiency and accuracy within the AR department.
<p>Accounts Receivable Supervisor - Exciting new opportunity in Richmond VA!</p><p>We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee credit, collections, and cash application functions within a dynamic international organization. This role requires a proactive leader who can manage financial processes effectively while collaborating with internal teams and customers. The ideal candidate will demonstrate strong analytical capabilities, attention to detail, and exceptional communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Lead the collections process for U.S. accounts, ensuring timely follow-up and reducing overdue receivables.</p><p>• Collaborate with internal departments to resolve invoicing errors, service issues, and documentation discrepancies that impact collections.</p><p>• Respond promptly to customer inquiries regarding invoices through email and third-party audit platforms.</p><p>• Manage the resolution of past-due balances, short payments, charge disputes, and unapplied cash.</p><p>• Develop and monitor metrics such as aging percentages and collection performance, providing regular updates to leadership.</p><p>• Administer account hold and release decisions while negotiating payment arrangements with customers.</p><p>• Oversee credit management by reviewing applications, assessing financial data, and determining customer creditworthiness.</p><p>• Establish and enforce credit limits and payment terms in alignment with company policies and risk tolerance.</p><p>• Support accurate cash application processes and investigate unapplied or misallocated payments.</p><p>• Drive process improvements to enhance efficiency and automation within credit and collections workflows</p>
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p>We are looking for a skilled Credit Manager to oversee credit operations and ensure effective risk management for a major company and its subsidiaries. The ideal candidate will collaborate closely with the sales team, make informed credit decisions, and lead a small team to maintain financial stability. This role requires a proactive approach to mitigating risks and optimizing credit processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage credit operations for the main company and its 20-25 subsidiaries, ensuring accurate and timely decision-making.</p><p>• Collaborate with the sales team to address credit-related concerns and develop solutions that align with business goals.</p><p>• Conduct credit assessments and make risk mitigation calls to safeguard financial assets.</p><p>• Supervise and lead a team of two employees, providing guidance and encouraging attention to detail in their work.</p><p>• Approve credit applications and monitor collections activities to maintain cash flow efficiency.</p><p>• Analyze financial data to evaluate creditworthiness and identify potential risks.</p><p>• Develop and implement strategies to optimize credit processes and improve overall efficiency.</p><p>• Ensure compliance with company policies and industry regulations in all credit-related activities.</p>
<p>Robert Half has partnered with a thriving manufacturing firm on their search for an experienced Billing & Collections Supervisor who can handle a high volume of accounts. We are looking for a candidate who can identify and monitor overdue payments, process credit memos, report collection activity, arrange debt payoffs, review trial balances, recommend accounts for escalation, prepare and distribute collection status reports, and resolve billing and customer credit issues. This Billing & Collections Supervisor will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. The ideal candidate must have strong negotiation skills, excellent communication skills, and the ability to handle sensitive and confidential information professionally.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Submit write off request as needed</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are seeking an experienced and strategic <strong>Credit Manager</strong> to lead the credit and collections function for a large-scale manufacturing organization with a diverse customer base and high transaction volume. This role plays a critical part in protecting cash flow, minimizing credit risk, and supporting profitable growth across domestic and international markets. The Credit Manager will partner closely with Sales, Customer Service, Operations, and Finance leadership to establish credit policies that balance risk management with customer relationships—while leading a high-performing credit team in a fast-paced, complex environment.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and oversee the company’s credit and collections operations for a high-volume, multi-entity manufacturing business</li><li>Establish, implement, and continuously improve credit policies, procedures, and internal controls</li><li>Evaluate customer creditworthiness through financial analysis, credit reports, trade references, and industry trends</li><li>Set and manage customer credit limits and payment terms aligned with company risk tolerance</li><li>Drive timely collections and resolution of disputed accounts while maintaining strong customer relationships</li><li>Monitor accounts receivable aging, DSO, bad debt exposure, and overall credit risk metrics</li><li>Partner with Sales and Customer Service to support new customer onboarding and complex contract terms</li><li>Manage escalations related to delinquent accounts, including legal actions, liens, or third-party collections when necessary</li><li>Prepare and present credit risk analysis and reporting to senior finance leadership</li><li>Lead, mentor, and develop a team of credit analysts and collections professionals</li><li>Support audits and ensure compliance with SOX, internal policies, and regulatory requirements</li></ul><p><br></p>
<p><strong>Position Title:</strong> Credit and Collections Specialist</p><p><strong>Reports To:</strong> Controller</p><p><strong>Position Type:</strong> Full-Time</p><p><strong>Location:</strong> Vermont</p><p><strong>Position Overview</strong></p><p>The Accounts Receivable Credit and Collections Specialist is responsible for processing and posting customer remittances, reviewing receivable balances, and managing collections for overdue accounts. This role also provides administrative support to the Controller, assists with incoming mail, offers backup for accounts payable and invoicing functions, and coordinates with Sales and Customer Service departments.</p><p><strong>Primary Responsibilities</strong></p><ul><li>Maintain organized physical file systems for customer remittance batches, credit applications, credit limit increases, and collections, including annual file rotation.</li><li>Manage overdue accounts to ensure timely payments and preserve positive customer relationships.</li><li>Identify payment issues and apply appropriate collection strategies on delinquent accounts.</li><li>Maintain and update credit terms and key data within the master ERP file.</li><li>Process and post customer remittances using the bank desktop deposit system and ERP in a timely manner.</li><li>Analyze credit reports and financial data to assess customer creditworthiness and make recommendations to the CFO.</li><li>Communicate with insurance companies regarding delinquent accounts, claims, annual sales declarations, customer data, and credit analysis.</li><li>Prepare documentation for temporary credit limit increases and release sales orders once approved by management.</li><li>Research and interpret accounting data to answer business and financial questions.</li><li>Collaborate with Operations to ensure timely processing of communications and data.</li><li>Review sales orders and maintain credit holds in the ERP as needed.</li><li>Release accurate sales orders for shipment and process manual credits/invoices as requested.</li><li>Conduct credit reference checks and obtain credit/DNB history for new and existing customers.</li><li>Provide backup support for the AR Invoicing Specialist.</li><li>Assist with manual credits for sales spiff programs.</li><li>Calculate sales rebates, customer co-ops, early payment discounts, and other sales reserves.</li><li>Provide backup entry for accounts payable related to inbound and outbound freight invoices.</li><li>Maintain confidentiality and protect organizational value.</li><li>Adhere to all applicable ISO standards.</li><li>Use required Personal Protective Equipment and demonstrate sound firearms safety protocols.</li><li>Keep workstations and department areas clean; promptly report safety and maintenance issues.</li><li>Maintain professionalism, communicate effectively, and support a collaborative work environment.</li><li>Participate in daily 5S workplace organization initiatives.</li><li>Other duties as assigned.</li></ul><p><br></p>
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
We are looking for a dedicated Collections Specialist to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a pivotal role in managing accounts receivable and ensuring effective communication with clients to resolve outstanding balances. The ideal candidate will bring expertise in credit and collections processes, along with a proactive approach to maintaining financial health for the organization.<br><br>Responsibilities:<br>• Engage directly with customers to resolve overdue accounts and establish clear payment plans.<br>• Develop and maintain accurate credit history files for clients.<br>• Assess the creditworthiness of accounts using risk management tools and detailed reports.<br>• Oversee collection activities, including managing calls for accounts receivable.<br>• Record and track daily collection efforts to ensure thorough documentation.<br>• Investigate account disputes and resolve billing discrepancies efficiently.<br>• Perform reconciliations for accounts and payments to maintain accuracy.<br>• Respond promptly to credit inquiries from both internal teams and external clients.<br>• Monitor aging reports and identify accounts requiring external collection action.<br>• Notify the Credit Manager of accounts that present financial risks or bad debt exposure.
We are looking for an experienced Credit Manager to join our team in Richardson, Texas. In this role, you will oversee credit and collections operations, ensuring financial risks are managed effectively and company policies are upheld. This position requires strong leadership skills to guide a team, optimize processes, and maintain excellent relationships with clients.<br><br>Responsibilities:<br>• Lead and supervise the activities of credit analysts to ensure efficient collection operations.<br>• Monitor and report on key performance indicators, including bad debt, cash forecasting, and other financial metrics.<br>• Collaborate with the sales team to streamline order processing while mitigating financial risks.<br>• Develop and enforce collection policies and procedures in line with company guidelines.<br>• Resolve disputes related to receivables and ensure accounts are reconciled accurately.<br>• Negotiate payment terms and oversee financial workout agreements with clients.<br>• Utilize technology to enhance the efficiency of collection processes and workflows.<br>• Support month-end close procedures, including reconciliation of accounts receivable, preparation of journal entries, and analysis of bad debt reserves.
We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections.<br><br>Responsibilities:<br>• Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments.<br>• Utilize Workday Financial Management tools to track and report on account status and collection efforts.<br>• Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary.<br>• Collaborate with internal teams to review account details and address discrepancies in billing.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Maintain accurate records of all collection activities, ensuring compliance with company policies.<br>• Ensure adherence to credit and collections policies while meeting performance targets.<br>• Provide regular updates to management on collection metrics and progress.<br>• Support billing and invoicing processes to maintain financial accuracy.<br>• Identify opportunities to improve collection procedures and enhance efficiency.
<p>We are looking for an experienced Accounts Receivable Director to lead credit and collections operations at our headquarters in Fort Worth, Texas. In this role, you will manage a high-performing team and oversee critical functions such as billing, cash applications, and risk management for a diverse and global portfolio. This position offers the opportunity to shape innovative, scalable processes while driving company growth and safeguarding receivables.</p><p><br></p><p>Leadership Opportunity – Director, Credit and Collections</p><p>Exciting on-site leadership role at our Fort Worth headquarters! Lead credit, billing, collections, and cash application operations for a premier, award-winning specialty distributor serving diverse industrial and technology sectors. Drive strategic credit policies, aggressive DSO/cash flow improvements, cutting-edge automation, and disciplined risk management across a high-volume, multi-continent portfolio.</p><p>Oversee a talented team of ~30+ professionals (including offshore resources), mentor regional and leaders, and collaborate with executives to accelerate sales growth while safeguarding receivables. 100% on-site in Fort Worth—shape scalable, future-ready processes in a thriving, growth-focused environment with exceptional benefits.</p><p>If you're a proven credit executive ready to make a major impact at a highly respected, stable organization</p><p><br></p><p>Joe.Faradie at roberthalf com connect with me on linkedin. Resumes to email</p><p><br></p><p><br></p>
