<p>We are looking for a motivated and detail-oriented Collections Specialist to join our team in Concord, California. In this Contract to permanent position, you will be responsible for managing consumer collections accounts, ensuring timely payments, and delivering excellent communication with clients. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle assigned consumer collections accounts, ensuring timely follow-up and resolution.</p><p>• Communicate effectively with clients to address payment issues and negotiate solutions.</p><p>• Utilize computer systems to track account activity and manage collections processes.</p><p>• Maintain a positive and detail-focused attitude while interacting with clients and team members.</p><p>• Adhere to established company procedures and guidelines for collections.</p><p>• Monitor accounts for discrepancies and escalate issues as necessary.</p><p>• Generate reports and updates on account statuses using basic Excel functions.</p><p>• Ensure consistent attendance and punctuality, adhering to the agreed-upon work schedule.</p><p>• Collaborate with team members to achieve departmental goals and objectives.</p><p>• Participate in training sessions to enhance collections and communication skills.</p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections.<br><br>Responsibilities:<br>• Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments.<br>• Utilize Workday Financial Management tools to track and report on account status and collection efforts.<br>• Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary.<br>• Collaborate with internal teams to review account details and address discrepancies in billing.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Maintain accurate records of all collection activities, ensuring compliance with company policies.<br>• Ensure adherence to credit and collections policies while meeting performance targets.<br>• Provide regular updates to management on collection metrics and progress.<br>• Support billing and invoicing processes to maintain financial accuracy.<br>• Identify opportunities to improve collection procedures and enhance efficiency.
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this Contract to permanent position, you will play a pivotal role in managing accounts and ensuring timely payments while maintaining clear and detail-oriented communication with clients. This role is ideal for someone who thrives in a dynamic, deadline-driven environment and is eager to contribute to the success of the accounts receivable team.<br><br>Responsibilities:<br>• Collect payments to meet monthly and yearly collection goals for accounts over 60 days past due.<br>• Monitor and manage all accounts within the assigned portfolio, ensuring accurate documentation of collection activities.<br>• Provide regular updates on aging reports to support weekly and end-of-month performance tracking.<br>• Collaborate with the Accounts Receivable Manager to remove customers from credit holds and address escalated problem accounts.<br>• Identify accounts requiring external collection agency involvement and coordinate with the sales team as necessary.<br>• Reconcile accounts for write-offs or placement with third-party collection agencies.<br>• Process incoming customer emails and handle internal and external Sales Force tickets promptly.<br>• Manage mid-size and top-tier customer accounts with precision and attention to detail.<br>• Perform additional duties as assigned to support the team’s goals.
<p>We are looking for a skilled Collections Specialist to join our client's team in Knoxville, Tennessee. This is a hybrid Contract-to-permanent position, candidates applying MUST live in Greater Knoxville area. This role is offering the opportunity to transition into a permanent role. The selected candidate will manage accounts receivable processes while ensuring accuracy and maintaining positive relationships with clients. If you thrive in a dynamic setting and have a strong background in collections and billing, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable collections while fostering strong client relationships.</p><p>• Record and post cash payments accurately and process daily transactions.</p><p>• Investigate and resolve billing discrepancies in a timely and efficient manner.</p><p>• Assess credit risks, identifying and escalating issues as necessary.</p><p>• Handle SaaS-related billing activities and contribute to monthly close processes.</p><p>• Generate detailed reports and maintain thorough records of collections and billing.</p><p>• Ensure precision and attention to detail across all responsibilities.</p><p>• Collaborate with internal teams to improve billing and collection workflows.</p><p>FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
We are looking for an experienced Collections Specialist to join our team in Orange Park, Florida. This long-term contract position offers an opportunity to manage and oversee collections processes in both commercial and consumer settings. The ideal candidate will bring a wealth of expertise in credit and billing collections, as well as proficiency in business-to-business integration.<br><br>Responsibilities:<br>• Oversee accounts receivable collections for commercial and consumer accounts, ensuring timely payments and resolving discrepancies.<br>• Implement and refine collection processes to maintain compliance with company standards and industry regulations.<br>• Monitor billing and payment activities to identify overdue accounts and initiate appropriate follow-up actions.<br>• Collaborate with clients and internal teams to address payment concerns and negotiate solutions.<br>• Utilize B2B integration tools to streamline communication and transactions between business partners.<br>• Analyze credit data to assess risk and make informed decisions on collections strategies.<br>• Manage and track collection activities using HCM SaaS Oracle Fusion systems.<br>• Provide regular reports on collection performance and outstanding receivables to management.<br>• Train and guide entry level staff on effective collection practices and tools.<br>• Maintain confidentiality and professionalism while handling sensitive financial information.
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bloomington, Minnesota. In this role, you will play a key part in managing and improving collection processes while ensuring timely resolution of outstanding accounts. This position offers an opportunity to contribute to the financial stability of a retail-focused organization.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collections to ensure timely payments.<br>• Communicate effectively with clients to resolve account discrepancies and payment delays.<br>• Analyze account histories to identify trends and recommend improvements to collection strategies.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Collaborate with internal teams to address billing concerns and streamline processes.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Provide regular updates and reports on collection progress to management.<br>• Assist in developing and implementing efficient billing collection methods.<br>• Handle sensitive financial data with discretion and professionalism.<br>• Proactively identify potential risks in accounts and propose solutions to mitigate them.
We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.<br><br>Responsibilities:<br>• Contact customers to resolve overdue accounts and negotiate payment arrangements.<br>• Monitor and maintain accurate records of accounts receivable and payment histories.<br>• Investigate discrepancies in billing and payments to ensure accurate account resolution.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Review credit information to assess account risks and recommend appropriate actions.<br>• Generate regular reports on collections activity and account statuses to management.<br>• Maintain compliance with company policies and relevant regulations during collection activities.<br>• Assist clients with understanding payment terms and resolving disputes.<br>• Identify and escalate complex cases for further review or legal action.<br>• Develop strategies to reduce outstanding balances and improve overall collection rates.
<p>We are looking for a meticulous Collections Specialist to join our team on a contract basis in Glendale, California. In this role, you will manage and analyze account receivables while ensuring clear and effective communication with clients regarding outstanding balances. This position offers an excellent opportunity to utilize your expertise in collections and credit processes. For immediate consideration apply today!</p><p><br></p><p>Responsibilities:</p><p>• Analyze account receivable data using Access databases, Excel spreadsheets, and QuickBooks.</p><p>• Engage with clients to resolve outstanding balances through precise communication.</p><p>• Update and maintain detailed notes in the Access database regarding client interactions.</p><p>• Execute commercial and consumer collections processes efficiently and effectively.</p><p>• Monitor billing and payment activities to ensure timely collections.</p><p>• Collaborate with internal teams to address discrepancies or issues in accounts.</p><p>• Provide regular reporting on collection activities and outstanding accounts.</p><p>• Follow established credit and collection procedures to mitigate risks.</p><p>• Identify opportunities to improve collection processes and recommend solutions.</p>
We are looking for a skilled Collections Specialist to join our team in New Albany, Indiana. In this Contract to permanent position, you will play a vital role in managing and streamlining collection processes while ensuring accuracy in billing and credit-related tasks. This is an excellent opportunity for someone with a strong background in commercial and consumer collections.<br><br>Responsibilities:<br>• Manage and oversee the collection of outstanding payments from both commercial and consumer accounts.<br>• Ensure timely follow-up with clients to resolve past-due balances and maintain positive relationships.<br>• Analyze accounts to identify discrepancies and implement solutions to ensure accurate billing.<br>• Collaborate with internal teams to streamline credit and collection processes.<br>• Maintain detailed records of all collection activities and ensure compliance with company policies.<br>• Communicate effectively with clients to negotiate payment plans and resolve disputes.<br>• Prepare reports that summarize collection activities, account statuses, and performance metrics.<br>• Review and apply payments accurately to ensure proper account reconciliation.<br>• Stay updated on industry best practices to enhance collection strategies.<br>• Utilize software tools to track account statuses and improve efficiency in collection processes.
We are looking for a dedicated Collections Specialist to join our team on a Contract basis in Phoenix, Arizona. This role requires a proactive individual with expertise in commercial and consumer collections, as well as thorough knowledge of credit and billing processes. If you excel at resolving overdue accounts and maintaining positive client relationships, this position offers an excellent opportunity to showcase your skills.<br><br>Responsibilities:<br>• Manage the collection of outstanding payments from both commercial and consumer accounts.<br>• Communicate professionally and effectively with clients to resolve payment issues while maintaining strong customer relationships.<br>• Analyze account histories and identify discrepancies or payment delays.<br>• Develop and implement strategies to maximize recovery of overdue balances.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.<br>• Prepare detailed reports on collection activities and account statuses.<br>• Collaborate with internal teams to address billing and account concerns.<br>• Maintain accurate and organized records of all interactions and payment agreements.<br>• Utilize established collection processes to achieve departmental goals.<br>• Provide exceptional service while handling sensitive financial information.
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for an experienced Collections Specialist to join our team. In this role, you will focus on managing and improving the collections process while maintaining positive relationships with clients. This is a long-term contract position offering the opportunity to contribute significantly to the success of a wholesale distribution company.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to identify overdue balances and determine appropriate collection strategies.</p><p>• Communicate effectively with clients to discuss payment terms, account statuses, and repayment plans.</p><p>• Accurately document customer interactions, payment commitments, and updates in company systems.</p><p>• Address and resolve customer disputes regarding account balances in a timely and detail-oriented manner.</p><p>• Collaborate with internal teams, including billing and accounting, to identify and resolve account discrepancies.</p><p>• Meet and exceed collection goals while adhering to company policies and procedures.</p><p>• Conduct follow-ups on payment commitments to ensure compliance and take further action if necessary.</p><p>• Build and nurture strong client relationships to encourage timely payments without compromising goodwill.</p><p>• Stay informed about legal regulations and company policies related to collections practices.</p>
We are looking for a dedicated Collections Specialist to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a pivotal role in managing accounts receivable and ensuring effective communication with clients to resolve outstanding balances. The ideal candidate will bring expertise in credit and collections processes, along with a proactive approach to maintaining financial health for the organization.<br><br>Responsibilities:<br>• Engage directly with customers to resolve overdue accounts and establish clear payment plans.<br>• Develop and maintain accurate credit history files for clients.<br>• Assess the creditworthiness of accounts using risk management tools and detailed reports.<br>• Oversee collection activities, including managing calls for accounts receivable.<br>• Record and track daily collection efforts to ensure thorough documentation.<br>• Investigate account disputes and resolve billing discrepancies efficiently.<br>• Perform reconciliations for accounts and payments to maintain accuracy.<br>• Respond promptly to credit inquiries from both internal teams and external clients.<br>• Monitor aging reports and identify accounts requiring external collection action.<br>• Notify the Credit Manager of accounts that present financial risks or bad debt exposure.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loveland, Colorado. In this role, you will be responsible for managing and optimizing collection processes for both consumer and commercial accounts. You will play a vital role in ensuring timely payments, maintaining customer relationships, and supporting the company's financial goals.<br><br>Responsibilities:<br>• Manage the collection of outstanding balances for both business-to-business (B2B) and consumer accounts.<br>• Communicate with customers to address payment issues and resolve disputes professionally and efficiently.<br>• Monitor account status and proactively follow up on overdue payments.<br>• Utilize Oracle and Oracle Fusion systems to record, track, and analyze collection activities.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Develop and implement strategies to improve collection rates and reduce delinquency.<br>• Ensure compliance with company policies and industry regulations during all collection activities.<br>• Prepare regular reports detailing collection progress and account statuses.<br>• Maintain accurate and up-to-date records of customer interactions and payment arrangements.
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will handle incoming payments, reconcile accounts, and recover outstanding balances while maintaining positive relationships with customers. This position requires strong attention to detail and expertise in collection processes.<br><br>Responsibilities:<br>• Process and post incoming payments accurately and efficiently.<br>• Reconcile customer accounts to ensure all records are up-to-date and precise.<br>• Contact customers to collect overdue balances while maintaining a detail-oriented and courteous approach.<br>• Investigate and resolve discrepancies in billing and payments.<br>• Collaborate with internal teams to address and resolve collection issues.<br>• Generate reports detailing collection activities and account statuses.<br>• Ensure compliance with company policies and procedures in all collection efforts.<br>• Communicate effectively with customers to negotiate payment plans when necessary.<br>• Maintain accurate documentation of all collection interactions and transactions.<br>• Provide recommendations for improving collection strategies and processes.
<p>We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to ensure timely payments.</p><p>• Communicate effectively with clients through phone calls and email to address outstanding balances.</p><p>• Oversee billing and collection processes, ensuring accuracy and compliance with company policies.</p><p>• Perform credit evaluations to support collection efforts and minimize risk.</p><p>• Maintain detailed records of collection activities and provide regular reports to the management team.</p><p>• Collaborate with internal departments to resolve disputes and clarify payment discrepancies.</p><p>• Develop and implement strategies to improve collection rates and reduce overdue accounts.</p><p>• Handle B2B collections with attention to detail and efficiency.</p><p>• Ensure compliance with all relevant regulations and industry standards.</p><p>• Provide exceptional customer service to maintain positive relationships with clients</p>
We are looking for a skilled Collections Specialist to join our team in San Antonio, Texas. This role is crucial in managing outstanding accounts, ensuring timely collections, and maintaining accurate financial records. If you excel in QuickBooks Online and have a passion for process improvement, we invite you to contribute to our dynamic and collaborative environment.<br><br>Responsibilities:<br>• Oversee the collections process to ensure timely follow-up on overdue invoices and outstanding accounts.<br>• Develop strategies to reduce aged receivables and improve overall accounts receivable performance.<br>• Utilize QuickBooks Online to generate invoices, update payment records, and monitor customer accounts.<br>• Communicate with clients to resolve payment discrepancies, disputes, or issues professionally and efficiently.<br>• Collaborate with internal teams, including accounting, sales, and customer service, to address account-related concerns.<br>• Identify opportunities for process improvements and implement solutions to enhance the efficiency of collections workflows.<br>• Prepare comprehensive reports on accounts receivable, including aging summaries and collection activities, for management review.<br>• Ensure compliance with applicable collection laws and regulations by staying informed of industry standards and best practices.
<p>A recently acquired company is going through a transition period and needs your help! Collections and invoicing volume are expected to increase significantly, creating the need for dedicated leadership to stabilize, streamline, and improve the collections' function. Currently, collections responsibilities are largely handled by the sales team, and the Long Island organizational structure requires refinement. This role is needed to bridge the acquirer and acquiree companies' collections processes, while supporting operational continuity, and preparing the organization for full platform collections integration come end of summer.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee and support all collections activities across the acquired company</li><li>Centralize and professionalize the collections function currently managed by the sales team</li><li>Evaluate and improve existing collections processes, identifying opportunities for enhancement or redesign</li><li>Assist in potentially building out and developing a small collections team (approximately 2–3 team members), as needed</li><li>Support systems transition efforts</li><li>Partner with underwriting, billing, and customer service teams to resolve payment discrepancies, policy cancellations, reinstatements, and disputes</li><li>Ensure compliance with state insurance regulations, internal controls, and company credit policies while maintaining positive customer relationships</li><li>Prepare and analyze aging reports, collections metrics, and forecasts to support leadership decision-making and drive improved performance</li></ul><p>Duration/Outlook:</p><ul><li>Initial 4-6 month interim engagement beginning early March</li><li>Fully onsite M-F 8:30-4:30 or 9-5 (NO FLEXIBILITY FOR HYBRID OR REMOTE)</li><li>Possible extension through the summer/fall platform transition</li></ul>
<p><strong>Senior Collections & Accounts Receivable Specialist</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>Senior Collections and Accounts Receivable Specialist </strong>for a Construction client. </p><p>Are you a detail-oriented, process-driven professional with proven Collections and AR expertise, strong communication skills, and a keen eye for process enhancements?</p><p><strong>As the Senior Collections & Accounts Receivable Specialist you will: </strong></p><ul><li>Independently run AR Aging reports, prioritize accounts and collect on overdue invoices and accounts.</li><li>Execute strategies to minimize delinquencies and negotiate payment arrangements as needed.</li><li>Resolve customer disputes and payment delays and escalate unresolved accounts.</li><li>Apply payments in ERP, reconcile AR and address unapplied cash.</li><li>Document all collection activities and review/adjust customer credit limits.</li><li>Prepare and summarize AR aging and collection trends.</li><li>Support audits with accurate documentation.</li><li>Identify and implement AR process improvements.</li></ul><p>This role is ideal for a B2B collections professional who thrives in a dynamic environment, values accuracy, and is committed to driving results through effective collaboration and process optimization.</p><p><strong>Contact Anna Parson at Robert Half </strong>or Apply Now for more details.</p>
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This is a Contract to permanent opportunity where you will play a key role in managing customer accounts and ensuring timely payments. If you have a strong background in collections and are skilled in communication and negotiation, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and monitor customer accounts to identify overdue payments and initiate appropriate collection actions.<br>• Communicate effectively with customers to negotiate payment arrangements and resolve outstanding balances.<br>• Utilize skip tracing techniques to locate customers and update account records accordingly.<br>• Prepare and send collection correspondence to customers, ensuring compliance with company policies.<br>• Document account statuses and maintain accurate records of all interactions and payment agreements.<br>• Assist in resolving customer service issues related to collections, providing attentive and timely support.<br>• Generate monthly reports detailing delinquent accounts and collection activities.<br>• Support workout arrangements and write-offs as necessary, ensuring proper documentation.<br>• Collaborate with team members to improve collection processes and enhance efficiency.<br>• Utilize tools such as Salesforce and Microsoft Excel to track and analyze account data.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
