We are looking for a visionary Chief Technology Officer (CTO) to lead and enhance the technological infrastructure of our university in Los Angeles, California. This role involves overseeing IT strategies, security, and operations to ensure the institution remains at the forefront of innovation and compliance. The ideal candidate will bring extensive experience in IT leadership and a strong ability to align technology initiatives with academic and operational goals.<br><br>Responsibilities:<br>• Develop and maintain a strategic IT roadmap aligned with the university's overarching objectives.<br>• Collaborate with department leaders to evaluate current and future technology needs, ensuring adequate system and network capacity.<br>• Design and implement comprehensive policies, procedures, and training plans for effective system management and disaster recovery.<br>• Lead the creation and execution of IT project methodologies to prioritize and achieve technology-related goals efficiently.<br>• Establish and oversee vendor relationships to ensure optimal performance and compliance with contractual obligations.<br>• Implement robust security measures, including compliance with Gramm-Leach-Bliley Act, HIPAA, and PCI standards.<br>• Conduct regular security assessments to identify and mitigate risks, maintaining industry-leading practices.<br>• Supervise IT managers and directors, fostering a culture of excellence and accountability within the team.<br>• Monitor and report on key performance metrics, such as network uptime, helpdesk responsiveness, and customer satisfaction.<br>• Ensure the continuous delivery of IT services, including the development of disaster recovery and continuity plans.
We are looking for an experienced Chief Information Officer (CIO) to lead strategic IT initiatives for a small insurance company based in Madison, Wisconsin. As a key executive, you will play a pivotal role in driving business innovation, technology integration, and digital transformation efforts. This is a long-term contract position ideal for a visionary leader with a strong blend of strategic thinking and technical expertise.<br><br>Responsibilities:<br>• Develop and execute comprehensive IT strategies aligned with the company's business objectives.<br>• Lead digital transformation initiatives to optimize operations and enhance competitive advantage.<br>• Collaborate with stakeholders to gather requirements and define technology roadmaps, including business, capability, and implementation plans.<br>• Provide executive leadership in managing cybersecurity measures and ensuring compliance with industry regulations.<br>• Oversee the development and implementation of strategic roadmaps to support organizational growth.<br>• Act as a key advisor on technology investments, ensuring alignment with financial goals and priorities.<br>• Manage IT infrastructure, including Cisco ASA Firewall systems, to maintain operational efficiency and security.<br>• Foster collaboration across teams to adopt Agile Scrum methodologies for project management and delivery.<br>• Drive innovation by identifying emerging technologies that can benefit the organization.<br>• Monitor and optimize IT performance metrics to ensure alignment with business needs.
<p>The Director of Information Technology is responsible for overseeing all daily Information Technology processes and functions, provides leadership and ensures team members are completing responsibilities timely and efficiently, collaborates with other departments to ensure process and compliance standards are followed, is responsible and accountable for the functionality of all computer systems within the limits of requirements, specifications, costs, and timelines. The Director of Information Technology will also supervise the implementation and maintenance of our client’s system needs, as well as will provide guidance on security needs and ideas on how to move their business forward. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Partner with the executive team and field leaders to own all Information Technology related activities </p><p>• Prepare training material for staff as new products are introduced</p><p>• Manage and report allocation of IT budget</p><p>• Purchase and manage inventory of IT equipment, as well as set up new employees with requested company </p><p>property</p><p>• Organize and maintain company files and permissions including SharePoint, Office 365, site equipment, and new </p><p>hire equipment</p><p>• Implement IT policy and SOPs for the organization</p><p>• Regularly check network and data security, diagnose hardware and software issues remotely and in-person</p><p>• Ability to analyze and solve complex technical issues and have strong attention to detail with the ability to manage </p><p>multiple projects</p><p>• Diagnose hardware and software issues for users both remotely and in-person when applicable</p><p>• Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently</p><p>• Evaluate existing policies and procedures for compliance and organizational effectiveness </p><p>• Organize and maintain the company SharePoint site </p><p>• Manage, build, challenge, and motivate a team of Information Technology professionals to deliver a complete Information Technology program that can scale as the company grows </p><p>• Perform other related duties as assigned</p><p><br></p>
We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
<p>Robert Half is looking for a skilled Business Applications Manager to oversee and enhance core business systems for our client in the Madison area. This role is ideal for a hands-on IT leader who combines technical depth with strong project delivery skills and the ability to partner effectively with business stakeholders.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead the administration, improvement, and integration of key business systems, including ERP, CRM, analytics, and workflow automation platforms.</li><li>Manage and mentor a team of IT professionals, ensuring effective allocation of resources, timely project delivery, and high-quality outcomes.</li><li>Oversee full project lifecycles, from planning and execution to reporting and completion, to ensuring projects are delivered on time and within scope.</li><li>Collaborate with leaders across the organization to translate business needs into practical, technology-driven solutions.</li><li>Ensure data accuracy and consistency across interconnected systems.</li><li>Use project management tools to track progress, monitor workflows, and generate reports.</li><li>Provide training, guidance, and documentation to enable optimal system use and adoption.</li><li>Create and maintain clear documentation for system processes, workflows, and technical procedures.</li></ul>
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
<p>Robert Half is partnering with a growing organization in Lafayette seeking a hands-on <strong>IT Manager</strong> with strong experience in <strong>Cisco network technologies</strong> and <strong>technical team leadership</strong>. This role is fully onsite and ideal for someone who thrives in a fast‑paced environment, has a deep understanding of enterprise-level networking, and is ready to lead an infrastructure team to the next level of operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and mentor a team of network and systems technicians/engineers.</li><li>Oversee daily IT operations with a focus on <strong>Cisco routing, switching, wireless, and security technologies</strong>.</li><li>Architect, implement, and maintain core network infrastructure.</li><li>Manage projects related to upgrades, expansions, and system improvements.</li><li>Ensure network reliability, uptime, and best‑practice configurations.</li><li>Collaborate with leadership to align technology with business objectives.</li><li>Maintain documentation, standards, and operational processes.</li><li>Manage vendor relationships, procurement, and budgeting for the IT department.</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><ul><li>Cisco certifications (CCNA, CCNP, etc.).</li><li>Experience managing hybrid or enterprise environments.</li><li>Background in ITIL, change management, or formalized support processes.</li><li>Ability to lead infrastructure modernization initiatives.</li></ul><p><br></p><p><strong>What’s in It for You</strong></p><ul><li>Competitive full-time salary</li><li>Excellent benefits package</li><li>Opportunity to lead a high-impact technology team</li><li>Stable organization with strong career growth potential</li><li>Fully onsite environment with strong collaboration and visibility</li></ul><p><br></p>
We are looking for an experienced IT Director to lead the technology operations of a ski resort in Ketchum, Idaho. This role requires a combination of technical expertise and leadership skills to ensure the seamless operation of guest- and employee-facing systems. The ideal candidate will thrive in a dynamic environment and have a deep understanding of IT infrastructure within the hospitality industry.<br><br>Responsibilities:<br>• Oversee daily IT operations to ensure the consistent performance and reliability of resort technology systems.<br>• Manage a local team responsible for ticketing, point-of-sale systems, and other critical infrastructure.<br>• Build and maintain strong relationships with vendors and technology partners to support operational needs.<br>• Provide technical leadership and accountability for IT staff, fostering a collaborative and results-driven environment.<br>• Monitor and resolve IT incidents and outages promptly to minimize disruptions.<br>• Support on-mountain technology systems, including ski gates and digital signage.<br>• Collaborate with resort leadership to align technology strategies with business goals.<br>• Ensure compliance with disaster recovery protocols and implement measures to protect critical systems.<br>• Evaluate and improve existing IT processes to enhance efficiency and user experience.
<p>We are looking for an experienced IT Director to lead the technology strategy and operations for our client in Greenville, South Carolina. This role requires a forward-thinking leader who can align IT initiatives with business goals, ensuring efficient systems, robust cybersecurity, and seamless user experiences. The ideal candidate will bring a combination of technical expertise and leadership skills to drive innovation and optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Define and implement a comprehensive IT strategy that aligns with the company’s objectives and future growth.</p><p>• Provide expert guidance to executive leadership on technology investments, risks, and opportunities.</p><p>• Lead and mentor IT teams, fostering growth and a high-performance culture.</p><p>• Manage enterprise systems, networks, cloud platforms, and end-user computing to ensure reliability and scalability.</p><p>• Develop and enforce cybersecurity protocols, data privacy measures, and compliance standards.</p><p>• Identify and mitigate technology risks while overseeing audits and incident response processes.</p><p>• Collaborate with business leaders to enhance workflows and optimize core business applications.</p><p>• Oversee vendor relationships, contracts, and partnerships to ensure cost-effective technology solutions.</p><p>• Manage IT budgets, forecasting, and cost-saving initiatives to maximize efficiency.</p><p>• Establish governance frameworks, policies, and performance metrics to monitor IT operations effectively</p>
<p>We are seeking a hands on technical Director of Information Technology to define and execute technology strategies supporting business objectives. This includes increasing productivity through automation and AI, developing innovative digital capabilities, and maintaining strong security and compliance standards. The role oversees all technology functions for a multi-site property management and construction organization—covering infrastructure, cybersecurity, applications, and end-user services. The IT Director acts as a strategic advisor and hands-on leader, managing a small IT team and vendor relationships. Collaboration with Finance, Operations, HR, and other business leaders is essential.</p><p><br></p><ul><li>Strong technical expertise in modern IT infrastructure, cloud platforms, security, and digital transformation.</li><li>Skilled in automation, APIs, integrations, and Microsoft 365, SharePoint, and collaboration tools,</li><li>Effective people leader who motivates and develops the team.</li><li>Experience with IT strategy, governance, and change management in a scaling organization.</li><li>Business process automation, Power BI, Power Platform, Power BI, Power Automate and architectural thinking with data analysis.</li><li>Financial awareness: able to link technology investments to business outcomes.</li></ul><p>Onsite in Vancouver, WA</p><p>Salary: $120,000 - $150,000 plus bonus</p><p>Excellent Benefits:</p><p>M, D, V - 100% family benefits paid by employer</p><p>STD, Life insurance, 401K,</p><p>3 weeks PTO, sick pay, 9 paid holidays</p><p>Education Assistance</p><p><br></p>
<p><strong>Exciting Opportunity in Savannah, GA!</strong></p><p>We’re on the hunt for a <strong>dynamic and experienced IT Manager</strong> to take charge of daily IT operations and drive innovation in a thriving environment. This <strong>Contract-to-Permanent</strong> role is perfect for a tech-savvy leader who thrives on optimizing systems, ensuring top-notch security, and inspiring a team of talented technicians across multiple levels. If you have a passion for technology, a strong background in IT support, and a knack for delivering cutting-edge solutions for businesses of all sizes, we want to hear from you!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Lead and Empower:</strong> Supervise IT technicians across Levels 1, 2, and 3, ensuring exceptional service and team success.</li><li><strong>Maximize Tools:</strong> Manage product updates, selection, and training to unlock the full potential of ConnectWise and related platforms.</li><li><strong>Drive Excellence:</strong> Monitor service ticket resolution for speed, accuracy, and client satisfaction.</li><li><strong>Innovate and Secure:</strong> Oversee deployment and maintenance of IT products—switches, firewalls, access points, and security appliances.</li><li><strong>Champion Compliance:</strong> Ensure all systems meet rigorous security and compliance standards.</li><li><strong>Cloud & Backup Expertise:</strong> Implement robust backup solutions and cloud deployments, including Microsoft 365.</li><li><strong>Technical Mastery:</strong> Provide deep expertise in networking, security, and IT support services.</li><li><strong>Expand Capabilities:</strong> Coordinate installation and maintenance of surveillance systems, web design solutions, and audio-visual displays.</li><li><strong>Optimize Connectivity:</strong> Manage carrier and internet services to keep businesses running smoothly.</li><li><strong>Infrastructure Excellence:</strong> Supervise low-voltage cabling installations and maintain a rock-solid IT foundation.</li></ul><p><br></p>
We are looking for an experienced Infrastructure Manager to join our team in Pittsburgh, Pennsylvania. This position involves a blend of leadership and hands-on technical responsibilities, focusing on the design, implementation, and maintenance of IT and Operational Technology (OT) infrastructure. As a Long-term Contract role, this is an excellent opportunity for professionals dedicated to ensuring the reliability, security, and performance of organizational technology systems.<br><br>Responsibilities:<br>• Lead the design, installation, and upkeep of servers, networks, and technology systems to ensure optimal performance.<br>• Manage and mentor a team of technical professionals, including system administrators and support staff.<br>• Collaborate with cybersecurity teams to implement best practices and enhance the security of IT and OT systems.<br>• Coordinate with external vendors to procure and manage IT and OT resources effectively.<br>• Monitor infrastructure systems, troubleshoot issues, and ensure high availability for business and operational functions.<br>• Oversee the integration and secure communication between IT and OT environments.<br>• Develop and enforce policies, standards, and procedures for infrastructure management across all domains.<br>• Respond to infrastructure incidents and conduct thorough root cause analyses to prevent future occurrences.<br>• Ensure compliance with relevant industry regulations and standards for IT and OT systems.<br>• Optimize system performance and reliability by planning and managing infrastructure lifecycles.
<p>Robert Half is hiring an Information Security Manager for our client in Southern Wisconsin. This role will own and advance their enterprise cybersecurity program. This role blends strategy, governance, and operational leadership, with a strong emphasis on risk management and compliance.</p><p><br></p><p>You’ll serve as the primary driver of security maturity across the organization. You're setting direction, managing risk, guiding audits, and ensuring security is embedded into systems, projects, and everyday operations.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the organization’s information security program, including policies, controls, and risk framework</li><li>Lead cybersecurity governance and compliance efforts across industry-standard frameworks</li><li>Manage the security risk register and present mitigation strategies to leadership</li><li>Oversee day-to-day security operations performed by IT staff (monitoring, vulnerability management, control implementation)</li><li>Plan and execute annual security roadmaps and improvement initiatives</li><li>Coordinate internal and external audits and maintain audit readiness</li><li>Act as senior lead for security incidents, including escalation, communication, and post-incident reviews</li><li>Ensure security requirements are incorporated into IT systems, cloud platforms, and major technology initiatives</li><li>Provide guidance on high-risk or critical operational systems when security involvement is required</li><li>Lead vendor security assessments and ongoing third-party risk monitoring</li><li>Respond to customer security inquiries and contractual cybersecurity requirements</li><li>Deliver executive-level reporting on security posture, risks, and program progress</li><li>Oversee security awareness training and promote a strong security culture across the workforce</li></ul><p><br></p>
We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments.<br><br>Responsibilities:<br>• Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency.<br>• Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems.<br>• Oversee the operation and security of local and wide area networks, ensuring reliable connectivity.<br>• Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations.<br>• Facilitate communication between management, staff, vendors, and external technology partners.<br>• Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments.<br>• Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information.<br>• Provide technical training for staff, ensuring effective use of IT systems and tools.<br>• Lead a team of IT professionals, offering guidance, training, and performance evaluations.<br>• Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
<p>ongoing development and management of our security program, responsible for establishing and executing our enterprise information security strategy, ensuring governance, risk management, compliance, and operational excellence across all offices.</p><p><br></p><ul><li>Develop and maintain security strategy, policies, and risk governance aligned with business objectives</li><li>Ensure compliance with NIST 800-171, CMMC, and client-driven requirements</li><li>Manage identity and access governance (hybrid AD/Entra), enforcing least privilege and Zero Trust principles</li><li>Optimize and integrate security technology stack (Fortinet, Microsoft Defender E5, Arctic Wolf MDR/SOCaaS, Intune/MEM, KnowBe4)</li><li>Lead security awareness, culture, and firmwide training initiatives</li><li>8+ years in information security</li><li>Experience managing enterprise security programs and operational security tools</li><li>Demonstrated expertise with NIST 800-171, CMMC, MDR/SOC providers, and enterprise tooling</li><li>Excellent executive communication, collaboration and stakeholder management skills</li></ul><p><br></p><p>Excellent benefits including MDV, 401k +match</p><p>Salary: $150 - $178k + bonus</p><p>Hybrid in Portland, OR</p><p><br></p>
<p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>Drive and shape the organization’s overarching data and analytics strategy to deliver actionable insights that directly support critical business decision-making.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute the company’s data and analytics roadmap to ensure reporting and analysis capabilities empower organizational objectives.</li><li>Remain abreast of industry trends, emerging technologies, and relevant external reports; synthesize and communicate key findings to the leadership team and stakeholders.</li><li>Lead all aspects of internal and external reporting, ensuring data outputs are accurate, comprehensive, auditable, and have clearly defined ownership.</li><li>Oversee creation and delivery of executive reports, frameworks, dashboards, and recurring presentations that provide actionable intelligence to senior leadership.</li><li>Align data priorities with senior leaders, offering consistent and proactive communication of project status, risks, dependencies, and critical trade-offs.</li><li>Establish rigorous procedures for intake, prioritization, and delivery of analytics projects—managing scope, timelines, and escalation as needed.</li><li>Foster a results-driven culture of accountability by actively monitoring and driving progress on key analytics initiatives.</li><li>Create and maintain robust governance and controls to ensure high-quality, efficient, and reliable reporting processes.</li><li>Standardize metrics and frameworks to ensure consistency and reliability across all reporting channels and business units.</li><li>Build, mentor, and lead analytics and reporting teams, including recruiting, coaching, and setting high performance and stakeholder engagement standards.</li><li>Partner cross-functionally to address data challenges, enable self-service analytics, and further automate and enhance reporting effectiveness.</li><li>Ensure stakeholder satisfaction and delivery of measurable business outcomes from data and analytics initiatives.</li></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>Over 10 years of experience with advanced data analysis, relational databases, and enterprise analytics tools.</li><li>Advanced proficiency in database management, data extraction, analytics, and visualization technologies.</li><li>Demonstrated expertise in SQL, SSRS, SSIS, ETL processes, Excel, Python, and PowerPoint.</li><li>Experience with diverse data transformation, reporting, and analytics tools or programming languages.</li><li>Exceptional written and verbal communication skills; proven ability to present complex analytical insights to senior executives and cross-functional teams.</li><li>Strong organizational and project management skills; proven success managing multiple, concurrent projects.</li><li>Demonstrated leadership in team management, coaching, and talent development within analytics or reporting environments.</li><li>Experience overseeing high-stakes internal and external reporting commitments.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with additional data visualization and analytics platforms.</li><li>Thrives in fast-paced environments; maintains keen attention to detail under pressure.</li><li>Familiarity with compliance, regulatory, or governance requirements related to enterprise analytics and reporting.</li></ul><p><br></p>
We are looking for an experienced IT Director to lead and manage the information technology operations of our organization in Kerrville, Texas. This role is pivotal in shaping the organization's IT strategy, ensuring robust infrastructure, and maintaining compliance with industry regulations. The ideal candidate will have a strong leadership background, technical expertise, and the ability to align technology initiatives with business goals.<br><br>Responsibilities:<br>• Develop, implement, and maintain a comprehensive IT strategy that aligns with organizational objectives.<br>• Oversee the management of IT infrastructure, including networking, cloud solutions, and system administration.<br>• Lead cybersecurity initiatives to protect sensitive data and ensure regulatory compliance.<br>• Manage vendor relationships, negotiate contracts, and monitor third-party performance.<br>• Collaborate with executive leadership and internal teams to deliver technology solutions that enhance operational efficiency and customer experience.<br>• Ensure the reliability and security of networks and systems through proactive monitoring and maintenance.<br>• Manage budgets related to IT operations and prioritize technology investments.<br>• Supervise and mentor technical teams to drive successful project execution and operational excellence.<br>• Monitor compliance with banking regulations and information security standards.<br>• Develop and oversee long-term technology planning to support scalability and innovation.
<p>We are looking for an experienced IT Manager to oversee and guide a small team of IT professionals. In this role, you will play a key part in managing and optimizing the organization's IT infrastructure, ensuring smooth operations across hardware, software, and network systems. The ideal candidate will have hands-on experience with various technologies and the ability to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Configure, monitor, and maintain routing and switching systems to ensure reliable network connectivity.</p><p>• Implement and manage Ubiquiti network equipment, optimizing performance and security.</p><p>• Oversee the administration of Windows systems and Office 365 applications, ensuring consistent functionality and user satisfaction.</p><p>• Manage Active Directory and ensure proper access controls and permissions.</p><p>• Develop and maintain backup strategies to safeguard critical data and ensure disaster recovery readiness.</p><p>• Handle hardware and software installations, upgrades, and troubleshooting to support organizational needs.</p><p>• Configure and manage NAS technologies to enable efficient data storage and access.</p><p>• Ensure compliance with IT policies and procedures, maintaining documentation of system configurations and changes.</p>
<p><strong>Position Summary</strong></p><p>A leading financial services organization is seeking a Senior IT Service Delivery Manager to drive production stability and delivery execution for the ACH / PEP platform. This role serves as the single point of ownership for mission‑critical payment systems and leads an Agile Kanban team of mainframe developers, BSAs, and QA resources.</p><p>The ideal candidate brings strong PEP knowledge, deep mainframe experience, and the ability to operate in a fast-paced, multi‑tasking environment while guiding teams and partnering with stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the single point of accountability for ACH applications within the payments technology organization.</li><li>Lead teams responsible for production support and delivery of roadmap initiatives.</li><li>Drive effective incident management, root cause analysis, SLA compliance, and system stability improvements.</li><li>Manage and prioritize the technical backlog, including resource planning and dependency management.</li><li>Partner with business stakeholders to balance run-the-business and change-the-business priorities.</li><li>Build and maintain strong relationships with internal stakeholders and external vendors; hold vendors accountable for quality, delivery, and documentation.</li><li>Collaborate with Infrastructure, Operations, and interfacing system teams to ensure end‑to‑end reliability.</li><li>Provide leadership, coaching, and direction to team members.</li><li>Operate effectively in a fast-paced environment and confidently lead the team through competing priorities.</li></ul><p><br></p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
We are looking for an experienced IT Manager to oversee and optimize the technology infrastructure of our retail operations in Bluffton, South Carolina. The ideal candidate will possess strong leadership capabilities and technical expertise to ensure seamless functionality and security across systems. This role requires a proactive individual who can manage and enhance IT processes, troubleshoot issues, and implement effective solutions.<br><br>Responsibilities:<br>• Manage and maintain Active Directory to ensure proper user access and system security.<br>• Oversee backup technologies to safeguard data integrity and enable recovery in case of system failures.<br>• Administer and troubleshoot Cisco technologies, including network equipment and configurations.<br>• Supervise the installation, maintenance, and repair of computer hardware to support business operations.<br>• Implement and oversee configuration management to streamline IT workflows and maintain system consistency.<br>• Monitor system performance and proactively address issues to minimize downtime.<br>• Collaborate with other departments to identify technology needs and provide solutions.<br>• Develop and enforce IT policies and procedures to ensure compliance and operational efficiency.<br>• Provide training and support to staff on IT systems and processes.<br>• Research and recommend new technologies to improve overall business performance.
We are looking for an experienced and forward-thinking IT Manager to oversee the technology systems at our non-profit organization in Minneapolis, Minnesota. In this role, you will ensure the reliability, security, and effectiveness of both administrative and instructional technology systems. You will collaborate with leadership, faculty, and staff to develop and implement strategic plans that enhance technology integration and support the organization's mission of innovation and excellence.<br><br>Responsibilities:<br>• Oversee the planning, implementation, and maintenance of campus-wide technology systems, including network infrastructure, data systems, and cloud-based platforms.<br>• Ensure the highest levels of system availability, reliability, and security to support organizational operations.<br>• Collaborate with leadership and faculty to align technology initiatives with long-term strategic goals.<br>• Manage and support Apple devices such as Mac, iPad, and Apple TV in an educational or enterprise environment.<br>• Administer Mobile Device Management (MDM) platforms, including Jamf Pro, Veracross, Canvas, and Intune.<br>• Provide guidance and technical support for integrating technology into classroom instruction.<br>• Develop and implement policies and procedures to enhance the effectiveness and security of technology systems.<br>• Coordinate training and resources for staff and faculty to ensure effective use of technology tools.<br>• Monitor and address emerging trends and advancements in technology to continually improve systems.<br>• Foster collaboration among departments to ensure technology solutions meet diverse needs.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Title: Network Manager (but heavy on Systems, M365, VMware)</p><p>Location: Gardena, CA *hybrid* 1 week onsite, the next remote in that rotation*</p><p>Salary: $120,000- 155,000 + benefits and bonus</p><p>Technical Skills: VMware version 7.0 and higher, M365, Windows Servers, Support, Active Directory, Group Policies, Cisco</p><p><br></p><p>We are looking for a skilled Network Manager to oversee the infrastructure operations and network systems of our clients organization in Gardena, California. The ideal candidate will possess strong leadership abilities and technical expertise to manage a dynamic environment supporting approximately 250 users. This role requires hands-on experience with advanced technologies and a proactive approach to vendor management and team supervision.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the organization's network infrastructure, ensuring reliable and secure operations.</p><p>• Oversee VMware systems, ensuring they are running on version 7 or newer and meet performance expectations.</p><p>• Administer Active Directory, including assigning group policies and maintaining user account security.</p><p>• Lead a team of 3-4 direct reports, providing guidance, training, and performance evaluations.</p><p>• Supervise vendor relationships, ensuring services align with organizational needs and budgets.</p><p>• Implement and maintain Microsoft 365 Enterprise solutions to enhance productivity and collaboration.</p><p>• Design and maintain network architecture, ensuring scalability and efficiency.</p><p>• Configure and manage Cisco routers and networking systems to support enterprise operations.</p><p>• Monitor system performance and troubleshoot issues to ensure minimal downtime.</p><p>• Develop and enforce IT policies and procedures to uphold security standards.</p>
<p>We are looking for a highly skilled Director of IT Infrastructure to lead and optimize our enterprise infrastructure operations. This role will play a pivotal part in ensuring the performance, scalability, and security of our systems across a nationwide organization with thousands of users and hundreds of locations. Based in Manchester, Connecticut, this position offers a hybrid work arrangement, requiring occasional travel to the corporate headquarters.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive IT infrastructure strategy in alignment with business growth and operational goals.</p><p>• Oversee the performance and scalability of hybrid cloud environments, including Azure, to ensure efficient operations.</p><p>• Manage and optimize Citrix solutions to deliver secure and seamless experiences for end-users across multiple locations.</p><p>• Collaborate with teams to maintain and enhance Microsoft 365, Active Directory, and identity management systems.</p><p>• Implement and refine Zscaler and Okta solutions for secure access and identity governance.</p><p>• Lead initiatives to improve automation, operational efficiency, and system performance.</p><p>• Establish and maintain high availability standards, achieving 99.99%+ uptime for critical infrastructure components.</p><p>• Contribute to the management of the IT infrastructure budget, ensuring cost-effective solutions.</p><p>• Work closely with stakeholders to align infrastructure capabilities with business expansion objectives.</p><p>• Support proactive monitoring and incident response to minimize disruptions and maintain service excellence.</p>
