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We are offering a Contract employment opportunity for a Call Center Specialist located in Columbia, South Carolina. The role involves working in an in-person office setting where you'll be providing excellent customer service and handling multiple tasks simultaneously.

Responsibilities:

• Answering incoming calls and using our internal system, to assist people with their benefits applications

• Ensuring accurate and efficient processing of benefits applications

• Maintaining detailed and precise customer records

• Resolving customer inquiries in a timely and detail oriented manner

• Monitoring customer accounts and taking appropriate actions as necessary

• Applying critical thinking skills to handle complex customer service situations

• Maintaining detail oriented communication in a call center environment

• Adhering to business casual dress code during working hours

• Reporting regularly to the contact center supervisor.

• Proficiency in Call Center Customer Service is mandatory.
• Exceptional Customer Service skills are required.
• Experience and competence in Answering Multi-Line Phone System is essential.
• Previous experience in a non-profit environment is desirable.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and high call volumes.
• Proficiency in using computer systems for tracking, information gathering, and troubleshooting.
• Strong problem-solving skills and ability to make decisions quickly.
• Ability to work in a team as well as independently.
• High school diploma or equivalent is required; further education in a relevant field will be a plus.
• Willingness to work on a flexible schedule including evenings, weekends, and holidays.
• Multilingual skills would be considered an advantage.
• Knowledge of CRM systems and practices is beneficial.
• A positive, patient, and empathetic attitude towards callers.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

475 results for Call Center Specialist

Call Center Specialist We are offering a Contract employment opportunity for a Call Center Specialist located in Columbia, South Carolina. The role involves working in an in-person office setting where you'll be providing excellent customer service and handling multiple tasks simultaneously. Responsibilities: • Answering incoming calls and using our internal system, to assist people with their benefits applications• Ensuring accurate and efficient processing of benefits applications• Maintaining detailed and precise customer records• Resolving customer inquiries in a timely and detail oriented manner• Monitoring customer accounts and taking appropriate actions as necessary• Applying critical thinking skills to handle complex customer service situations• Maintaining detail oriented communication in a call center environment• Adhering to business casual dress code during working hours• Reporting regularly to the contact center supervisor.

Call Center Specialist THIS IS AN ONSITE POSITION MONDAY - SATURDAY SHIFTS We are adding to our team a Call Center Specialist, based in Federal Way, Washington. This role will involve providing exceptional customer service, addressing customer needs, and enhancing our service delivery system. The role requires handling both incoming and outgoing calls, resolving diverse issues, and guiding customers through various processes. Responsibilities: • Efficiently handle incoming customer calls regarding processes and service inquiries, and address any concerns they may have.• Make outgoing calls to customers to gather additional information, provide appointment reminders, or offer assistance with form completion.• Address and resolve issues related to backgrounds, i9's, finger printing, training, and provide information on specialized services.• Guide customers through necessary processes in accordance with guidelines, and escalate problems to the appropriate teams when necessary.• Maintain strict confidentiality and compliance with all regulations and policies regarding customer information and data privacy.• Document all call information in the customer relationship management (CRM) system according to standard operating procedures.• Develop a deep understanding of healthcare programs, practices, and services.• Uphold excellent customer service techniques, demonstrating patience and empathy toward a diverse customer population.• Provide feedback to enhance the overall customer experience.• Accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.

Call Center Specialist We are offering a temp to hire employment opportunity for a Call Center Representative based in Atlanta, Georgia. This role is central to our operations and requires someone with a strong background in customer service, data entry, and familiarity with various computer programs. Responsibilities:• Handling inbound and outbound calls, providing timely and efficient responses to customer inquiries• Make 200 calls a day• Data Entry • Utilizing CRM and other customer service software to track customer interactions and resolutions• Performing accurate data entry tasks related to customer information and call details• Utilizing ADP - Financial Services and Avaya CMS systems to manage customer accounts• Carrying out about time, answer, and benefit functions as required• Ensuring detail oriented phone etiquette is maintained at all times• Assisting customers with their queries and providing suitable solutions• Making necessary customer calls as part of the daily routine• Managing customer accounts and taking appropriate actions when necessary• Leveraging computer programs to optimize work efficiency.

Call Center Representative-2nd Shift We are in the process of recruiting a Call Center Representative to join our team. Located in BLOOMFIELD, Connecticut, the successful candidate will be part of a dynamic team, providing excellent customer services in a call center environment. Schedule: Monday-Friday 3:30 PM- 11:30 PM - some weekends required Responsibilities:• Provide exceptional customer service, demonstrating detail-oriented phone etiquette and excellent communication skills• Handle challenging customer interactions and assist trapped elevator passengers• Demonstrate strong familiarity with computers and basic application use• Ensure accurate processing and documentation of customer interactions• Adhere to standard processes and procedures, paying careful attention to detail• Achieve and maintain key department performance metrics, such as call rate• Demonstrate reliable attendance, including punctuality at the start of assigned shifts• Work effectively in a team environment, understanding the requirements of shift work, including readiness to handle evening shifts, weekends, and holidays• Successfully complete training and achieve acceptable performance levels• Monitor customer accounts and take appropriate actions based on the observations.

Call Center Representative We are on the lookout for a diligent Call Center Representative - ENT to join our team. Based in EAST SYRACUSE, New York, this role offers a long term contract employment opportunity in the industry. As a Call Center Representative - ENT, your primary tasks will include managing high volumes of incoming calls, generating sales leads, and maintaining a comprehensive database of customer interactions. Responsibilities: • Handling a large volume of incoming calls and efficiently managing customer inquiries. • Generating sales leads and meeting prescribed sales targets. • Building and maintaining sustainable relationships with customer accounts through proactive and interactive communication. • Providing accurate, valid, and complete information using appropriate methods and tools. • Identifying customer needs to ensure satisfaction and achieve service team goals. • Handling customer complaints effectively, providing suitable solutions and alternatives within specified time limits and following up for resolution. • Maintaining detailed records of customer interactions, processing customer accounts, and filing necessary documents. • Following communication procedures, guidelines, and policies diligently. • Demonstrating the ability to go the extra mile to engage customers. • Utilizing the Microsoft Office Suites and other database tools to manage customer accounts and process information. • Providing technical support and Tier 1 Support to customers as needed.

Call Center Representative A well-respected company in Valley Center, CA, is seeking an enthusiastic and customer-focused Call Center Representative to join their team! If you thrive in a people-focused role, enjoy problem-solving, and excel in delivering top-notch customer service, you’ll love this opportunity. Join a growing organization that places a strong emphasis on team collaboration and customer satisfaction. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls, addressing customer inquiries and resolving issues promptly.</li><li>Provide exceptional service by listening attentively and ensuring customer concerns are resolved effectively.</li><li>Maintain a positive and professional demeanor during all interactions with customers.</li><li>Accurately record customer interactions and maintain detailed records in the company’s CRM system.</li><li>Process account updates, payments, and other customer-related documentation with precision.</li><li>Collaborate with internal departments to ensure seamless communication and resolution of customer issues.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li></ul>

Call Center Representative We are offering a long-term contract employment opportunity for a Call Center Representative in BLOOMFIELD, Connecticut. As a Call Center Representative, you will be required to manage customer inquiries with detail orientation and attention to detail. You will be part of a team-oriented workplace where your role will involve maintaining customer records, handling escalated issues, and ensuring quality standards are met. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain detailed and up-to-date customer credit records • Handle customer inquiries and resolve issues in a timely and detail oriented manner • Utilize Microsoft Office Suite and Windows OS for various tasks • Ensure adherence to standard procedures and processes • Meet department performance metrics, including call handling and quality monitoring • Maintain regular attendance and punctuality, adhering to assigned work schedules • Work effectively in a team environment, understanding the requirements of shift work • Willingness to handle rotational shifts, including evenings, weekends, and holidays • Adapt to a hybrid work model, with in-office and remote work based on successful completion of training and acceptable performance metrics.

Call Center Representative Robert Half is assisting a dynamic and customer service-oriented organization located in La Jolla, CA, in their search for a Call Center Representative to join their team. If you are an excellent communicator, thrive in a fast-paced environment, and enjoy helping others, this role offers an exciting opportunity to grow professionally and contribute to a thriving business. Key Responsibilities:<ul><li>Serve as the first point of contact to assist customers with inquiries, resolve issues, and provide product or service-related information with professionalism and efficiency.</li><li>Manage a high volume of inbound and outbound calls, ensuring calls are answered in a timely manner with the utmost courtesy and accuracy.</li><li>Investigate and resolve customer concerns, escalating issues when necessary to ensure customer satisfaction.</li><li>Accurately record all customer interactions, updates, and resolutions in the customer database.</li><li>Work collaboratively with team members and other departments to ensure seamless communication and customer experience.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures to assist customers effectively.</li><li>Provide follow-up communication with customers as needed to ensure resolution of outstanding queries.</li></ul>

Call Center Representative Our client, an innovative biotech company located in Solana Beach, is seeking a Call Center Representative to deliver exceptional customer service to their clients and customers. This role is ideal for individuals who are problem-solvers with strong communication skills and a passion for being part of the biotech industry. Responsibilities:<ul><li>Handle inbound and outbound calls with professionalism and efficiency, addressing customer inquiries and concerns.</li><li>Provide accurate information about company products, services, and scientific solutions, ensuring a positive customer experience.</li><li>Process orders, returns, and account updates while maintaining detailed and accurate records in the company’s CRM system.</li><li>Troubleshoot customer issues and escalate complex matters to the appropriate department for resolution.</li><li>Collaborate with internal teams, such as Sales and Operations, to meet customer needs and resolve issues promptly.</li><li>Stay knowledgeable about current biotech products and services to serve as a reliable resource during customer interactions.</li><li>Maintain performance standards in terms of response time, quality, and customer satisfaction metrics.</li></ul>

Customer Service Specialist Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you! As a Customer Support Specialist, your role will include:<ul><li>Providing exceptional service and support to customers via phone and email</li><li>Addressing inquiries about products, services, and account details in a professional and timely manner</li><li>Assisting clients with troubleshooting and resolving issues related to their accounts</li><li>Collaborating with internal teams to ensure customer satisfaction and smooth service delivery</li><li>Updating and maintaining customer records accurately in the system</li><li>Ensuring that each interaction aligns with the non-profit’s mission and values</li></ul>

Hybrid Call Center Representative Position Overview:We are seeking a Call Center Representative to provide exceptional customer service while handling inbound and outbound calls for a local Non-Profit client. The first three months will be fully in-office for training and team integration. After this period, a hybrid work schedule will be available. MUST be located in San Diego. This is a contract to hire opportunity. Key Responsibilities:<ul><li>Answer inbound calls and assist clients with inquiries, services, and resources.</li><li>Make outbound calls as needed for follow-ups and outreach efforts.</li><li>Maintain accurate records and documentation of interactions in the system.</li><li>Provide empathetic and professional support to individuals from diverse backgrounds.</li><li>Collaborate with internal teams to ensure seamless service delivery.</li><li>Adhere to call center policies and compliance regulations.</li></ul>

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative We are offering a long term contract employment opportunity for a Call Center Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management. This role is in office 5 days a week. ** Responsibilities:• Ensure customer inquiries are promptly and accurately addressed• Manage inbound and outbound customer calls• Maintain high-level customer service in a call center environment• Accurately enter customer data and orders • Coordinate and schedule appointments as per customer requests• Manage and process customer credit applications• Keep customer credit records up-to-date • Use Microsoft Excel and Word to document and track customer interactions• Communicate with customers via email correspondence regarding their accounts and orders.

Customer Service Representative We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions. Responsibilities:• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.• Ensure the maintenance of detailed records of customer interactions and queries.• Regularly update customer accounts as per requirements.• Follow up with customers to ensure their satisfaction and resolve any pending issues.• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.• Exhibit proficiency in handling both inbound and outbound calls.• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.• Schedule appointments and manage order entries as part of the role.• Leverage skills in property management to provide the best customer experience.• Ensure all email correspondence with customers is handled professionally and promptly.

Customer Service Representative We are offering a contract employment opportunity in the Retail Health industry for a Customer Service Representative in Parsippany, New Jersey. In this role, you will provide a high level of customer service while generating appointments by answering incoming calls in a premier contact center. Responsibilities:<ul><li>Scheduling patient appointments using a call script</li><li>Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system</li><li>Answer returned inbound calls as needed after initial outbound contact</li><li>Maintain quality service by following organizational standard operating procedures</li><li>Maintain and exceed daily, weekly and monthly appointment (conversion) quotas</li><li>Learn and understands basic industry knowledge</li><li>Collaborate with Clinical staff and hearing care professionals</li></ul>

Customer Service Representative We are in the process of recruiting a Customer Service Representative for a short-term contract employment opportunity. This role is based in Chicago, Illinois, 60604, United States, and is within the industry. The successful candidate will be primarily tasked with coordinating customer accounts, making outbound phone calls, and maintaining records. Responsibilities: • Conduct data entry tasks, ensuring all customer information is up-to-date and accurate.• Review client documentation regularly in order to maintain a high level of accuracy.• Make outbound phone calls as per the provided script.• Cooperate with the internal team to coordinate minor account details.• Analyze data and collaborate with the internal team to resolve any discrepancies.• Use Microsoft Office 365 for various administrative tasks.• Handle both inbound and outbound calls to provide exceptional customer service.• Manage email correspondence, responding to customer inquiries and resolving any issues promptly.

Customer Service Representative We are accepting applications for the position of a Customer Service Representative with our client based in Houma, Louisiana. This role involves working in a call center environment where you will be tasked with managing customer inquiries and maintaining customer records. The position offers a short-term contract to full time employment opportunity. Responsibilities:• Handle incoming calls from customers, providing prompt and efficient service• Ensure accurate data entry and maintenance of customer records• Use Microsoft Excel and Word to manage and document customer interactions• Provide assistance to customers through email correspondence, ensuring their queries are resolved• Make outbound calls to customers as required, ensuring customer satisfaction• Process order entries in a timely and accurate manner• Schedule appointments as per customer requests• Monitor customer accounts and take necessary actions as required• Uphold the highest level of customer service at all times• Maintain a detail-oriented demeanor while handling customer queries

Customer Service Representative We are in search of a part-time (20 hours per week) Customer Service Representative to become a part of our team located in the City of Industry, California. This role will involve a wide range of tasks such as handling customer inquiries, processing applications, maintaining customer records, and monitoring accounts. This position offers a contract to permanent employment opportunity. Responsibilities: • Engage in both inbound and outbound calls, ensuring a high level of customer service• Accurately process customer credit applications • Maintain and manage customer accounts • Enter orders into the system accurately • Ensure accurate and up-to-date customer credit records• Handle email correspondence with customers effectively• Use Microsoft Excel and Word for various tasks • Schedule appointments as required • Contribute to account management tasks • Adapt to the use of customer ERP software, willingness to learn if not familiar with the system.

Customer Service Representative We are currently in need of a Customer Service Representative in the Real Estate & Property industry. The role will be based in Tustin, California, and will involve a hybrid work model with some days in the office and others remotely. This role offers a long term contract employment opportunity. As a Customer Service Representative, you will mainly handle rental applications and ensure their accuracy. You will also be tasked with updating customer accounts and liaising with other departments to address various issues. Responsibilities: • Manage and accurately process electronic applications • Confirm the correctness of all rental applications • Carry out verifications through email and over the phone • Update customer accounts when necessary • Collaborate with internal teams to find solutions and resolve issues • Schedule appointments, ensuring smooth operation of the department • Handle inbound and outbound calls, providing excellent customer service • Carry out data entry tasks and maintain a high level of accuracy • Use Microsoft Excel and Word for various tasks • Ensure efficient order entry and processing

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Greenville, South Carolina, United States. As a Customer Service Representative, you will be a key figure in ensuring smooth operations and customer satisfaction through detailed attention to customer inquiries, coordination with team members, and maintenance of departmental Standard Operating Procedures. Responsibilities • Handle inbound and outbound calls, providing exceptional customer service. • Attend to email correspondence promptly and professionally. • Participate in aligning team activities to meet customer needs, in collaboration with various team members. • Ensure all shipping and receiving processes are executed without error. • Maintain up-to-date knowledge of changes in Service Management (SM8). • Take responsibility for accurate data entry and order processing. • Regularly update and uphold the department's Standard Operating Procedures (SOPs). • Use Microsoft Excel and Word to manage and organize relevant information. • Schedule appointments as necessary to ensure timely service. • Pursue customer satisfaction through diligent communication and follow-ups.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Lewes, Delaware, United States. As a Customer Service Representative, your main function will revolve around managing patient access, ensuring accurate data entry, and delivering high-quality customer service. Responsibilities:• Handle the operations of the telephone switchboard for incoming, outgoing, and inter-office calls• Manage pre-registration for patient accounts before their visits, including making inbound and outbound calls to gather demographic, insurance, and other patient information• Provide detailed instructions to patients and resolve their inquiries• Carry out medical necessity/compliance checks and use an overlay tool as required• Manage patient financial liabilities, including collecting point of service collections and past due balances• Implement payment plans as needed• Utilize Microsoft Excel and Word for various tasks• Schedule appointments as per requirement.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Customer Service Representative We are in search of a Customer Service Representative for a position in the Miami area. This opportunity is in the medical field. In this role, you will handle customer applications, maintain customer records, and manage inquiries. Monitoring customer accounts and taking necessary actions will also be part of your responsibilities. The position requires the candidate to be bilingual in Spanish. The role includes a hybrid schedule and the person will be working a rotating schedule that includes weekends and evenings. Responsibilities: • Deliver top-tier customer service by gaining a comprehensive understanding of our retail business operations.• Take full responsibility to resolve customer issues and provide helpful solutions.• Determine the root cause of customer inquiries by asking probing questions, leading to effective solutions.• Utilize our customer relationship management tool for researching inquiries, documenting customer interactions, and issuing replacements.• Handle inbound customer inquiries via phone, email, and text while maintaining updates on internal computer applications and systems.• Bring a positive attitude to work every day, fostering a positive work environment.• Generate product or service reports through the collection and analysis of customer information.• Multitask by simultaneously reading, typing, and navigating through applications while interacting with customers.• Demonstrate team player mentality, showing responsibility and reliability in all tasks. This role offers a long-term contract employment opportunity.

Customer Service Representative M-F 8:00am-5:00pm (will be on call after hired) $18.00-24.00Bilingual strong organizational skills, sense of urgency, proficient with computers, some excel, collections experience, calls and dispatching. Customer Service Representative, Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Woodland Hills, California. This role falls within the industry, where you will be a crucial part of our team, directly contributing to our customer service efforts. Responsibilities: • Efficiently handle inbound and outbound calls, ensuring customer satisfaction and service quality • Process and review customer applications with precision and diligence • Proactively monitor and manage customer accounts, implementing appropriate actions when necessary • Maintain and update customer records, ensuring their accuracy and completeness • Resolve customer inquiries promptly and professionally, demonstrating excellent customer service skills • Collaborate with the team to achieve call center objectives and improve customer service processes.

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