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We are in search of a Call Center Specialist to join our team in the Government sector, based in Oakland, California. As a Call Center Specialist, you will be tasked with a variety of clerical and data entry duties, as well as front desk reception tasks. This is a 60 day contract employment opportunity.

100% onsite in downtown Oakland, CA. Work hours are Monday-Friday, 9AM to 6PM.

Responsibilities:

• Handle front desk reception duties including mail delivery and retrieval

• Execute a high volume of data entry tasks

• Organize and fulfil copy and print requests

• Assist with food order arrangements

• Provide clerical support as needed

• Manage office recovery and clean-up post meetings.

• Capability to Provide Clerical Support to other team members is crucial. The applicant should display a collaborative attitude, assisting colleagues with their clerical tasks as needed.

• Proficiency in data entry, with an emphasis on accuracy and speed- Experience with Microsoft Excel is required

• Familiarity with computer data entry systems and software

• Ability to perform data entry tasks with minimal supervision

• Experience in performing detail-oriented duties

• Ability to provide clerical support to various departments as needed

• Excellent communication and customer service skills

• Ability to handle high volume calls and resolve customer issues effectively

• Ability to work in a fast-paced and high-pressure environment

• High school diploma or equivalent required

• Prior call center experience in a government setting is a plus

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

448 results for Call Center

Call Center Specialist We are in search of a Call Center Specialist to join our team in the Government sector, based in Oakland, California. As a Call Center Specialist, you will be tasked with a variety of clerical and data entry duties, as well as front desk reception tasks. This is a 60 day contract employment opportunity. 100% onsite in downtown Oakland, CA. Work hours are Monday-Friday, 9AM to 6PM. Responsibilities: • Handle front desk reception duties including mail delivery and retrieval• Execute a high volume of data entry tasks• Organize and fulfil copy and print requests• Assist with food order arrangements• Provide clerical support as needed• Manage office recovery and clean-up post meetings.

Call Center Representative-2nd Shift We are in the process of recruiting a Call Center Representative to join our team. Located in BLOOMFIELD, Connecticut, the successful candidate will be part of a dynamic team, providing excellent customer services in a call center environment. Schedule: Monday-Friday 3:30 PM- 11:30 PM - some weekends required Responsibilities:• Provide exceptional customer service, demonstrating detail-oriented phone etiquette and excellent communication skills• Handle challenging customer interactions and assist trapped elevator passengers• Demonstrate strong familiarity with computers and basic application use• Ensure accurate processing and documentation of customer interactions• Adhere to standard processes and procedures, paying careful attention to detail• Achieve and maintain key department performance metrics, such as call rate• Demonstrate reliable attendance, including punctuality at the start of assigned shifts• Work effectively in a team environment, understanding the requirements of shift work, including readiness to handle evening shifts, weekends, and holidays• Successfully complete training and achieve acceptable performance levels• Monitor customer accounts and take appropriate actions based on the observations.

Call Center Representative We are offering a long-term contract employment opportunity for a Call Center Representative in BLOOMFIELD, Connecticut. As a Call Center Representative, you will be required to manage customer inquiries with detail orientation and attention to detail. You will be part of a team-oriented workplace where your role will involve maintaining customer records, handling escalated issues, and ensuring quality standards are met. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain detailed and up-to-date customer credit records • Handle customer inquiries and resolve issues in a timely and detail oriented manner • Utilize Microsoft Office Suite and Windows OS for various tasks • Ensure adherence to standard procedures and processes • Meet department performance metrics, including call handling and quality monitoring • Maintain regular attendance and punctuality, adhering to assigned work schedules • Work effectively in a team environment, understanding the requirements of shift work • Willingness to handle rotational shifts, including evenings, weekends, and holidays • Adapt to a hybrid work model, with in-office and remote work based on successful completion of training and acceptable performance metrics.

Call Center Are you an effective communicator who enjoys helping customers and resolving issues? Do you thrive in a fast-paced environment where excellent service is prioritized? We’re hiring Call Center Representatives to join our team in the Twin Cities, MN! This is a fully on-site position, where you’ll become an essential part of our team by delivering outstanding customer support and building lasting connections. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls, providing professional and friendly assistance.</li><li>Respond to customer inquiries regarding products, services, billing, and account management.</li><li>Troubleshoot and resolve customer issues while ensuring a positive resolution experience.</li><li>Accurately document customer interactions and details using company systems and software.</li><li>Strive to meet and exceed performance metrics, including call response time, resolution rates, and customer satisfaction scores.</li><li>Collaborate with teammates and supervisors to address escalations and identify process improvements.</li><li>Stay informed about company products, policies, and updates to provide accurate information to customers.</li></ul>

Call Center Specialist THIS IS AN ONSITE POSITION MONDAY - SATURDAY SHIFTS We are adding to our team a Call Center Specialist, based in Federal Way, Washington. This role will involve providing exceptional customer service, addressing customer needs, and enhancing our service delivery system. The role requires handling both incoming and outgoing calls, resolving diverse issues, and guiding customers through various processes. Responsibilities: • Efficiently handle incoming customer calls regarding processes and service inquiries, and address any concerns they may have.• Make outgoing calls to customers to gather additional information, provide appointment reminders, or offer assistance with form completion.• Address and resolve issues related to backgrounds, i9's, finger printing, training, and provide information on specialized services.• Guide customers through necessary processes in accordance with guidelines, and escalate problems to the appropriate teams when necessary.• Maintain strict confidentiality and compliance with all regulations and policies regarding customer information and data privacy.• Document all call information in the customer relationship management (CRM) system according to standard operating procedures.• Develop a deep understanding of healthcare programs, practices, and services.• Uphold excellent customer service techniques, demonstrating patience and empathy toward a diverse customer population.• Provide feedback to enhance the overall customer experience.• Accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.

Customer Service Representative We are offering a permanent employment opportunity in Torrance, California, for a Customer Service Representative. The role involves providing outstanding customer service in a call center environment, data entry, and handling inbound and outbound calls. Responsibilities: • Efficiently answer inbound calls and address customer inquiries. • Provide high-quality customer service, ensuring customer satisfaction. • Perform data entry tasks, updating and maintaining customer records accurately. • Handle call center customer service duties, ensuring smooth operations. • Utilize Microsoft Excel and Word to manage customer data and correspondence. • Manage email correspondence with customers, providing timely and accurate responses. • Ensure accurate order entry, processing customer orders efficiently. • Schedule customer appointments, coordinating effectively to avoid conflicts.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative We are offering a contract employment opportunity in the Health industry for a Customer Service Representative in Parsippany, New Jersey. In this role, you will provide a high level of customer service while generating appointments by answering incoming calls in a premier contact center. Responsibilities:<ul><li>Scheduling patient appointments using a call script</li><li>Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system</li><li>Answer returned inbound calls as needed after initial outbound contact</li><li>Maintain quality service by following organizational standard operating procedures</li><li>Maintain and exceed daily, weekly and monthly appointment (conversion) quotas</li><li>Learn and understands basic industry knowledge</li><li>Collaborate with Clinical staff and hearing care professionals</li></ul>

Customer Service Representative We are offering a contract to hire opportunity for a Customer Service Representative in the Oil & Gas - Field Services industry, located in Appleton, Wisconsin. The selected individual will be responsible for a variety of tasks including front desk operations, customer account management, and communication tasks. Responsibilities: • Handling inbound and outbound calls to resolve customer inquiries• Managing front desk operations and greeting customers• Maintaining and managing customer accounts• Accurate data entry and order entries• Answering customer calls and providing excellent customer service• Scheduling appointments as per customer requirements• Efficiently sorting and managing mail• Using Microsoft Excel and Word for various tasks• Corresponding with customers via email when required

Customer Service Representative We are offering a temp to hire contract employment opportunity for a Customer Service Representative in Carson, California. This role is within the Wholesale Distribution industry and will be working in a dynamic and fast-paced workplace. Responsibilities: • Efficiently process orders and provide quotes to customers• Manage customer inquiries through phone, email, and chat• Utilize the correct methods/tools to provide precise, valid, and complete information to customers• Keep customer records updated and documented based on interactions• Develop and sustain knowledge about the product line• Adhere to communication procedures, guidelines, and policies• Handle inbound and outbound calls, providing top-notch customer service• Perform data entry tasks and manage email correspondence• Use Microsoft Excel and Word proficiently in daily tasks• Schedule appointments as necessary

Customer Service Representative We are seeking a diligent Customer Service Representative to join our team near Clifton, NJ on a contract-to-hire basis. In this role, you will be responsible for maintaining customer satisfaction by addressing their needs and queries efficiently. This role also includes the management of customer accounts and ensuring accurate record-keeping. Responsibilities:• Handle a variety of customer calls, including commercial and health plans.• Efficiently resolve customer issues and inquiries.• Ensure accurate data entry and maintenance of customer records.• Assist in answering inbound and outbound calls.• Handle email correspondence with customers in a detail-oriented manner.• Use Microsoft Excel and Word for various administrative tasks.• Actively monitor customer accounts and take necessary actions.• Provide superior call center customer service.• Assist with additional responsibilities as the situation warrants

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Chatham, Virginia. Our industry involves handling customer queries and maintaining their records efficiently. As a Customer Service Representative, you will be key in providing exceptional customer service and ensuring smooth operations within our firm. Responsibilities: • Efficiently handle inbound and outbound calls to resolve customer inquiries. • Ensure effective data entry and order entry tasks. • Schedule appointments as necessary and provide call center customer service. • Use Microsoft Excel and Word to maintain accurate records. • Contribute to email correspondence with customers to address their queries and concerns. • Play a part in the billing process by creating work orders for specific accounts. • Maintain and reconcile landfill transfer station accounts for accuracy. • Ensure the maintenance of accurate customer credit records. • Process customer credit applications with accuracy and efficiency.

Customer Service Representative We are on the search for a highly capable Customer Service Representative to join our team in Westerly, Rhode Island. In this role, you will be vital in handling customer support, sales, and inventory duties. This role will require you to interact with customers of various sizes and manage customer inquiries in a call center environment. This opportunity offers a long term contract employment. Responsibilities: • Provide exceptional customer service by answering inbound calls and responding to customer inquiries • Manage order entries and schedule appointments, ensuring accuracy and efficiency in all transactions • Utilize web-based tools such as Shopify and Microsoft applications for data entry and customer communication • Maintain a comprehensive product knowledge to provide efficient and accurate customer support • Handle customer correspondences via email professionally and promptly • Work within a call center environment, efficiently managing a multi-line phone system • Foster in-person communication when necessary, providing excellent service to all customers • Develop and maintain an understanding of sales and inventory to better assist customers • Show a willingness to learn and adapt to changing customer service and sales environments.

Customer Service Representative Robert Half Lexington is in search of several Customer Service Representatives to join a team in the hospitality industry at a company located in Lexington, Kentucky. In this role, you'll be focusing on managing and processing customer reservation requests, ensuring accurate data entry into a reservation system, and tackling a variety of issues over the phone, all while maintaining a fast-paced work environment. These openings are for a 2nd shift schedule with various days of the week, and some schedules including weekends. Clients of this company are located across the country in various time zones and CSRs need to be available to assist! Apply today to be considered! Responsibilities:• Efficiently process reservations and modifications of existing requests.• Accurately input customer reservation details into the system.• Use problem-solving skills to assist customers and hotels with issues over the phone.• Communicate professionally with all clients and departments to address their needs and issues.• Manage inbound and outbound calls within the department's Key Performance Indicator (KPI) goals.• Start and complete assigned tasks on time.• Perform additional duties as needed or assigned.• Handle customer inquiries and ensure appropriate actions are taken on customer accounts.• Maintain accurate customer credit records. • Process customer credit applications with accuracy and efficiency.

Customer Service Representative We are offering a permanent employment opportunity for a dedicated Customer Service Representative in Indianapolis, Indiana. As a Customer Service Representative, you will be primarily involved in addressing client queries and concerns in a high-volume call center environment, maintaining comprehensive records, and ensuring a smooth flow of information within the team. Responsibilities: • Interact with clients, addressing their questions and concerns, and providing them with accurate information. • Effectively manage a high volume of inbound calls, maintaining a detail oriented demeanor at all times. • Accurately document client calls, ensuring that all important details are captured and communicated to the relevant personnel. • Utilize Microsoft Excel and Word to manage and organize data. • Maintain a consistent schedule for managing client interactions and other tasks. • Coordinate with attorneys and legal assistants, forwarding necessary client information for further action. • Manage occasional walk-in clients, providing them with the necessary assistance. • Handle daily mail and deliveries, ensuring they are correctly processed and distributed. • Set clear expectations for clients regarding next steps, ensuring they are well informed. • Balance customer service duties with administrative tasks such as order entry and scheduling appointments.

Customer Service Representative Robert Half Lexington is in search of several Customer Service Representatives to join a team in the hospitality industry at a company located in Lexington, Kentucky. In this role, you'll be focusing on managing and processing customer reservation requests, ensuring accurate data entry into a reservation system, and tackling a variety of issues over the phone, all while maintaining a fast-paced work environment. These openings are for a 2nd shift schedule with various days of the week, and some schedules including weekends. Clients of this company are located across the country in various time zones and CSRs need to be available to assist! Apply today to be considered! Responsibilities: • Efficiently manage customer reservation requests via inbound and outbound calls• Ensure the accurate entry of reservation details into the system, meeting the client's needs• Troubleshoot and resolve various issues over the phone in a fast-paced environment• Communicate effectively and professionally with all clients and departments• Use appropriate speech and grammar to note client needs and issues• Begin and complete assigned duties within the stipulated timeframe• Assist hotels and clients with issues using problem-solving skills over the phone

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate and Property industry. This role is based in Tustin, California and offers a hybrid work schedule. As a Customer Service Representative, you will be the main point of contact for potential residents, providing them with comprehensive information about properties and maintaining an organized record of all customer interactions. Responsibilities: • Engage directly with potential residents through phone calls and emails, providing them with detailed information about the properties they are interested in. • Record customer interactions meticulously, noting all inquiries and their details. • Update customer accounts as required, ensuring all information is accurate and up-to-date. • Regularly follow-up with customers, ensuring their queries are resolved and they are satisfied with the information provided. • Use Microsoft Excel and Microsoft Word for data entry and other tasks. • Manage inbound and outbound calls effectively, ensuring customer satisfaction and efficiency. • Perform order entry tasks, ensuring accuracy and timeliness. • Schedule appointments as necessary, coordinating with both customers and internal teams. • Use your skills in property management to provide comprehensive and accurate information to customers.

Customer Service Representative We are looking for a Customer Service Representative to become a part of our team in Rancho Cucamonga, California. This role is focused on delivering outstanding customer service in a call center setting and involves significant data entry. This position offers a short term contract employment opportunity. Responsibilities: • Answer inbound calls and respond to customer inquiries in a timely and detail-oriented manner • Provide exceptional customer service, ensuring all customer needs are addressed and resolved • Perform data entry tasks, updating and maintaining customer records accurately • Correspond via email with customers, addressing their questions and concerns • Handle both inbound and outbound calls to facilitate efficient communication • Utilize Microsoft Excel and Microsoft Word for various tasks, including order entry and record-keeping • Schedule appointments as required, ensuring a smooth flow of operations.

Customer Service Representative We are offering an opportunity for a Customer Service Representative in Tustin, California. The primary function of this role is to provide technical support services to customers, manage and resolve service calls, and maintain operational logistics. This position is in the telecom industry and is a contract employment opportunity. Responsibilities: • Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment • Troubleshoot and repair systems in a lab or onsite for various clients • Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions • Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution • Answer inbound calls and provide excellent customer service • Perform data entry tasks and manage email correspondence • Schedule appointments and perform order entry tasks • Proficient in Microsoft Excel and Microsoft Word for daily operational tasks.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative at our location in Brevard, North Carolina. In this role, you will be assisting customers through both incoming and outgoing calls, providing information about our products and services, and ensuring all customer interactions are handled in a detail oriented and courteous manner. Responsibilities: • Accurately process customer inquiries and orders, ensuring all details are recorded in our systems. • Handle new customer enrollment, providing them with an understanding of our services. • Efficiently manage customer requests, identifying their needs, and documenting the call for future reference. • Respond to customer questions and resolve any issues they may have, communicating outcomes as needed. • Update all relevant records in our systems, adhering to our Corporate Compliance Guidelines. • Maintain a comprehensive understanding of our policies, procedures, and the skills necessary to perform your duties. • Demonstrate a thorough knowledge of our product offerings to assist customers effectively. • Foster positive working relationships with customers and colleagues alike. • Utilize your computer skills and knowledge of applications and systems to perform your duties effectively. • Support the Department’s Leadership Team in achieving departmental goals through task completion and ongoing training.

Call Center Representative - EXP Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers Education: HS Diploma/GED

Customer Service Representative We are offering a contract to hire employment opportunity for a Customer Service Representative in the nonprofit industry, located in St. Petersburg, Florida. This role involves processing customer applications, maintaining customer records, and resolving inquiries in a timely manner. Responsibilities:• Accurately process customer credit applications to ensure efficient service• Maintain comprehensive and up-to-date customer credit records• Resolve customer inquiries promptly to maintain customer satisfaction• Monitor customer accounts to identify and address issues proactively• Handle both inbound and outbound calls in a detail oriented manner• Utilize Microsoft Excel and Word for data entry and email correspondence• Manage order entries accurately and efficiently• Schedule appointments as required, ensuring smooth operations• Provide exceptional customer service at all times• Contribute to a productive and positive call center environment

Customer Service Representative We are seeking a Customer Service Representative to join our team. Based in Hicksville, New York, this role plays a crucial part in our operations, managing customer inquiries, ensuring accurate record keeping, and facilitating smooth data entry processes. This position offers a contract to permanent employment opportunity within our industry. Responsibilities: • Professionally and promptly address incoming customer calls • Uphold outstanding customer service standards within a call center setting • Secure accurate and efficient data entry for all customer interactions • Manage email communications with customers, providing prompt and suitable responses • Handle both incoming and outgoing calls, upholding a high degree of professionalism • Use Microsoft Excel and Microsoft Word to keep customer records and process information • Accurately input customer orders into the system • Arrange appointments for customers when required • Supervise and manage customer accounts, implementing appropriate actions as needed.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Durham, North Carolina. Our industry requires an individual who can handle high volumes of inbound calls and provide exceptional customer service. The workplace will be a fast-paced call center environment where you will have the opportunity to utilize your skills in answering inbound and outbound calls, data entry, email correspondence, and more. Responsibilities: • Provide excellent customer service through answering high volume inbound calls. • Handle and resolve customer inquiries and issues promptly and professionally. • Utilize Microsoft Excel and Microsoft Word for data entry and order entry tasks. • Maintain and update accurate customer credit records. • Schedule appointments as required by customers. • Ensure efficient and accurate processing of customer credit applications. • Manage email correspondence with customers, providing timely and relevant information. • Monitor customer accounts and take appropriate actions as needed.

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