<p>We are looking for an experienced Application Support Engineer to ensure the seamless operation and reliability of gaming applications and systems. In this role, you will focus on troubleshooting, monitoring, and resolving production issues while collaborating with cross-functional teams to maintain optimal system performance. As part of a long-term contract to hire position (6-month CTH), you will play a pivotal role in delivering a stable and enjoyable gaming experience. This role will be fully onsite in Las Vegas, NV. </p><p><br></p><p>Responsibilities:</p><p>• Monitor live gaming applications to ensure they operate efficiently and maintain high availability.</p><p>• Investigate and resolve incidents and service requests promptly while adhering to defined service level agreements.</p><p>• Collaborate with development and operations teams to deploy updates, patches, and configuration changes effectively.</p><p>• Perform root cause analyses on recurring issues and recommend solutions to prevent future occurrences.</p><p>• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.</p><p>• Support integrations, APIs, and backend services related to gaming systems.</p><p>• Develop and maintain system documentation, troubleshooting guides, and operational runbooks.</p><p>• Participate in on-call rotations to handle critical incidents and after-hours support.</p><p>• Assist with managing system environments, coordinating releases, and ensuring smooth change control processes.</p><p>• Deliver outstanding technical support to internal teams and external partners to resolve issues efficiently.</p>
<p>The Clinical Applications Support Specialist is the key support resource for all clinical software systems, serving as the link between clinical operations and technology. </p><p>This role is a Hybrid work schedule based in Albuquerque, New Mexico, Dallas, Texas or Milwaukie,WI</p><p>This role supports, implements, and optimizes applications such as EHR, insurance verification, dictation, and scheduling tools to ensure clinicians have the technology needed for safe, efficient, high‑quality care.</p><p>You’ll work closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, support upgrades, and deliver training. </p><p>Success requires strong clinical understanding, technical skill, and excellent communication in a fast‑paced healthcare environment.</p><p><br></p><p>Essential Responsibilities</p><p>Serve as primary support contact for all clinical applications.</p><p>Troubleshoot and resolve complex system and workflow issues.</p><p>Train clinicians and staff on proper and effective system use.</p><p>Analyze workflows and recommend improvements.</p><p>Support provider documentation, dictation, and transcription workflows.</p><p>Conduct audits to ensure data accuracy and compliance.</p><p>Maintain documentation, workflows, and training materials.</p><p>Collaborate with IT and vendors on issues, upgrades, and enhancements.</p><p>Communicate system updates, downtime, and resolutions to staff and leadership.</p><p>Provide onsite support through regular facility travel.</p><p>Participate in 24/7 on‑call rotation.</p><p>Perform other duties as assigned.</p><p><br></p><p><br></p><p><br></p>
<p>Our client is seeking a Desktop Support Technician to provide technical and application support across a fast‑paced user environment. This role requires strong O365 experience, Active Directory knowledge, and a solid background in IT or application support.</p><p><strong>Responsibilities</strong></p><ul><li>Provide technical support to end‑users via phone, email, and in‑person</li><li>Troubleshoot issues related to desktops, software, user access, and system functionality</li><li>Support Microsoft 365/O365 applications and related configurations</li><li>Manage user accounts, permissions, and access within Active Directory</li><li>Assist with workstation setup, installations, and basic application updates</li><li>Document all support activities and resolutions in the ticketing system</li><li>Collaborate with internal IT teams to escalate and resolve complex issues</li></ul><p><br></p>
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
We are looking for an experienced Application Support Engineer to join our team on a long-term contract basis in Springfield, Vermont. In this role, you will oversee and maintain enterprise applications, ensuring they meet the needs of clinical, financial, and operational teams. You will collaborate with stakeholders to troubleshoot issues, manage integrations, and optimize system functionality to support organizational goals.<br><br>Responsibilities:<br>• Administer and provide ongoing support for enterprise applications, including behavioral health systems and financial platforms.<br>• Configure system settings, security roles, workflows, and templates to align with user requirements.<br>• Troubleshoot application-level issues across clinical, operational, and financial systems to ensure seamless functionality.<br>• Manage vendor relationships, including support tickets, system upgrades, and release testing.<br>• Develop and maintain integrations using APIs, data feeds, and flat file processes, ensuring efficient data flow across systems.<br>• Conduct SQL queries for reporting, validation, and troubleshooting purposes.<br>• Collaborate with teams to translate clinical and operational needs into technical solutions and system configurations.<br>• Support downstream tools such as Power BI, dashboards, and operational reporting to enhance data accessibility.<br>• Document processes, integrations, and system behaviors to provide clarity and reference for stakeholders.<br>• Participate in change management activities, including testing, training, and go-live support for new system features.
<p>On-site role in the Sarasota region. </p><p><br></p><p>We are looking for a .Net/C#/SQL Application Support Engineer to join our team in Sarasota, Florida. In this role, you will focus on maintaining, troubleshooting, and enhancing internal business systems and applications. This position requires hands-on experience with coding, application support, and IT operations in a structured, on-premises environment.</p><p><br></p><p>Responsibilities:</p><p>• Modify and maintain existing C# applications to ensure optimal performance.</p><p>• Diagnose and resolve issues within production applications to minimize downtime.</p><p>• Analyze legacy code to identify and implement improvements.</p><p>• Address bugs and enhance workflows to streamline processes.</p><p>• Execute queries and validate data within SQL Server environments.</p><p>• Support and enhance internal tools built on PHP frameworks.</p><p>• Ensure all application changes undergo thorough review processes before deployment.</p><p>• Assist in troubleshooting environment-level issues impacting applications.</p><p>• Provide support for Windows Server and Active Directory tasks related to applications.</p><p>• Maintain documentation and contribute to the knowledge base for system operations.</p>
<p><br></p><p><strong>Overview</strong></p><p>We are seeking a motivated Application Support Analyst to join our growing team. In this role, you will act as a system and cloud administrator supporting a diverse portfolio of enterprise applications for multiple clients across various industries. You’ll work closely with senior analysts and technical leads to ensure the stability, performance, and reliability of mission‑critical systems.</p><p>This is an excellent opportunity for someone early in their IT career who is eager to learn, grow, and gain hands‑on experience with leading enterprise technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application & System Support</strong></p><ul><li>Monitor application and system performance across client environments to ensure uptime and reliability.</li><li>Perform routine system administration tasks in platforms such as SAP, Microsoft Azure, Linux, and Oracle.</li><li>Assist with configuration, deployment, and maintenance of enterprise applications.</li></ul><p><strong>Incident & Ticket Management</strong></p><ul><li>Manage incoming support tickets, ensuring timely triage, investigation, and resolution.</li><li>Document issues, troubleshooting steps, and resolutions in accordance with internal processes.</li><li>Escalate complex issues to senior team members or vendor support when necessary.</li></ul><p><strong>Troubleshooting & Root Cause Analysis</strong></p><ul><li>Diagnose technical issues related to application functionality, integrations, infrastructure, and user access.</li><li>Collaborate with cross‑functional teams to identify root causes and implement long‑term solutions.</li><li>Support patching, updates, and system enhancements to maintain optimal performance.</li></ul><p><strong>Client Interaction & Service Delivery</strong></p><ul><li>Communicate clearly and professionally with clients regarding issue status, resolutions, and system updates.</li><li>Contribute to a positive client experience by delivering reliable, proactive support.</li><li>Participate in on‑call rotations as needed.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Foundational knowledge of enterprise systems such as SAP, Azure, Linux, or Oracle (coursework or internship experience acceptable).</li><li>Basic understanding of cloud concepts, system administration, and application architecture.</li><li>Strong analytical and problem‑solving skills.</li><li>Ability to manage multiple tasks in a fast‑paced environment.</li><li>Excellent written and verbal communication skills.</li><li>Eagerness to learn new technologies and grow within the role.</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Application Support Engineer to join our team in Paoli, Pennsylvania. This role offers an exciting opportunity to work with cutting-edge tools and technologies to design and maintain robust data pipelines, databases, and reporting platforms. The ideal candidate will be passionate about optimizing performance, ensuring data quality, and collaborating with cross-functional teams to deliver impactful business solutions.<br><br>Responsibilities:<br>• Develop and manage efficient data pipelines using tools such as Azure Data Factory or similar technologies.<br>• Oversee the lifecycle management of both on-premises and cloud-based databases, including SQL Server and Oracle.<br>• Monitor and enhance database performance by tuning queries, optimizing indexing, and managing storage effectively.<br>• Create and share insightful dashboards, datasets, and data models using Power BI.<br>• Maintain and improve enterprise data warehouse structures to support reporting platforms.<br>• Establish frameworks for data governance, validation processes, and maintaining high data quality standards.<br>• Collaborate with application teams to identify data requirements and ensure seamless integration across enterprise systems.<br>• Automate repetitive tasks by leveraging scripting languages such as PowerShell or Python.
We are looking for an experienced Canvas LMS Support Analyst to provide high-quality application support for the Learning Management System (LMS) at a university in Hoboken, New Jersey. This position primarily involves Tier 2 and Tier 3 support, focusing on troubleshooting and administration of the Canvas platform. As a key resource for faculty and students, you will ensure smooth operations within a dynamic academic environment. This is a long-term contract opportunity with potential for growth into broader LMS and system initiatives.<br><br>Responsibilities:<br>• Deliver Tier 2 and Tier 3 support for the Canvas Learning Management System, addressing issues and resolving technical challenges.<br>• Assist faculty and students by troubleshooting application problems and ensuring efficient resolution.<br>• Administer and maintain the Canvas LMS to guarantee optimal functionality.<br>• Collaborate with internal teams to enhance user experiences and support academic goals.<br>• Provide guidance on system usage and best practices to faculty and staff.<br>• Utilize tools such as Active Directory and Workday to manage user access and system integrations.<br>• Diagnose and resolve hardware or software issues connected to the LMS.<br>• Identify opportunities for process improvements within the system administration workflow.<br>• Stay updated on emerging technologies and recommend upgrades or enhancements.<br>• Support potential expansions into Canvas Catalog and other LMS-related projects over time.
<p>We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.</p><p>• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.</p><p>• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.</p><p>• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.</p><p>• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.</p><p>• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.</p><p>• Conduct regular system audits and provide recommendations for optimization.</p><p>• Support the onboarding and training of team members to ensure consistent application usage.</p><p>• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.</p><p>• Assist in the implementation of best practices to enhance the user experience and operational efficiency.</p>
<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
<p>We are seeking a mid-level Google Cloud Platform (GCP) Engineer with strong, hands-on experience across cloud administration, automation, system integration, and application support. This role supports production GCP environments and participates in cloud migration initiatives, including on-premises to cloud and cloud-to-cloud migrations.</p><p><br></p><p>This position prioritizes real-world, operational experience over certifications. While Google Cloud certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting GCP workloads in production environments carries significantly more weight.</p><p><br></p><p>Experience with data engineering and analytics platforms is a strong plus but not a strict requirement for candidates with a proven track record of strong GCP engineering experience.</p><p><br></p><p><strong>GCP Administration & Operations</strong></p><ul><li>Administer and support GCP organizations, folders, projects, and billing</li><li>Manage IAM roles, service accounts, and access controls using least-privilege principles</li><li>Configure and maintain VPC networks, firewall rules, VPNs, and hybrid connectivity</li><li>Monitor platform health using Cloud Monitoring, Logging, and Alerting</li><li>Troubleshoot production issues and perform root-cause analysis</li></ul><p>Support environments across development, test, staging, and production</p><p><br></p><p><strong>Cloud Migration & Modernization</strong></p><ul><li>Support cloud migration initiatives, including:</li><li>On-premises to Google Cloud migrations</li><li>Cloud-to-cloud migrations (e.g., AWS or Azure to GCP)</li><li>Assist with: Migration planning and execution, Workload and dependency analysis, Data, application, and infrastructure migrations</li><li>Support cutovers, post-migration stabilization, and optimization</li></ul><p>Help modernize legacy workloads into cloud-native or hybrid architectures</p><p><br></p><p><strong>Integration & Platform Engineering</strong></p><ul><li>Integrate GCP services with enterprise systems such as:</li><li>Identity platforms (Google Workspace, Active Directory, SSO)</li><li>CI/CD pipelines and automation tooling</li><li>SaaS and internal applications</li><li>Support API-based and event-driven integrations using REST and Pub/Sub</li><li>Collaborate with security, networking, and application teams</li><li>Assist with hybrid and multi-cloud integration patterns</li></ul><p><br></p><p><strong>Application & Development Support</strong></p><ul><li>Assist development teams with: Environment provisioning, Deployment pipelines, Performance and reliability tuning</li><li>Review cloud architectures for scalability, resilience, security, and cost</li></ul><p><br></p><p><strong>Data & Analytics (Strong Plus)</strong></p><ul><li>Support data platforms such as: BigQuery, Cloud Storage, Pub/Sub, Dataflow</li><li>Assist with data ingestion pipelines and analytics workloads</li><li>Understand basic data governance, access controls, and performance tuning</li></ul>
Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems<br><br>Configure and maintain application-level system settings, user permissions, and device integrations<br><br>Perform system testing, validation, and deployment of vendor-supported upgrades and patches<br><br>Monitor scheduled data exchanges between electronic security systems and enterprise applications<br><br>Generate operational reports, audits, and system performance metrics<br><br>Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors<br><br>Support vendors and contractors during physical system installations, expansions, and upgrades<br><br>Participate in IT service management processes related to incident response, problem resolution, and system changes<br><br>Provide after-hours and on-call support for electronic security systems operations as required<br><br>Required IT & Technical Skills<br>Electronic Security Systems (ESS) / Physical Security Technology<br><br>Access Control – Software House CCure 9000<br><br>Video Management Systems – Milestone<br><br>Emergency Communications – Zenitel Stentofon<br><br>RTLS / RFID Infant & Pediatric Protection, Staff Duress – CenTrak<br><br>Intrusion Alarm Systems – DSC<br><br>Visitor Management Systems – HID SAFE<br><br>Windows Server (system hosting and application support)<br><br>Virtualized server environments (VMware vSphere)<br><br>Enterprise server hardware support (Cisco UCS, Dell)<br><br>Network fundamentals related to system connectivity (IP addressing, VLAN awareness)<br><br>Microsoft endpoint and systems management tools for application support purposes
We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This contract-to-permanent position offers the opportunity to work in a dynamic environment, providing crucial technical support within a large warehouse setting. The role involves hands-on support for hardware and software, troubleshooting applications, and delivering excellent customer service.<br><br>Responsibilities:<br>• Provide comprehensive desktop support for Windows 10, Windows 11, and Mac/iOS devices.<br>• Diagnose and repair hardware issues with laptops, printers, and other peripherals.<br>• Troubleshoot and resolve application-related problems efficiently.<br>• Handle break/fix support for Thin Clients and Zebra printers.<br>• Deliver remote and on-site technical assistance as required.<br>• Coordinate and manage support tickets using a ticketing system.<br>• Perform desktop imaging and computer setup for new users.<br>• Reset passwords and resolve access-related issues.<br>• Ensure timely installation and configuration of hardware and software.<br>• Maintain strong communication and customer service standards while addressing technical concerns.
<p><strong>About the Role</strong></p><p>We’re proactively connecting with experienced Systems Analysts who enjoy working at the intersection of business processes and Oracle-based applications. This role focuses on discovery, analysis, and solution design, with hands-on involvement in Oracle technologies to support and enhance enterprise systems used across multiple departments.</p><p>This is an ideal opportunity for someone who understands how systems support retail operations and can translate business needs into reliable, scalable technical solutions.</p><p><strong>What You’ll Do</strong></p><ul><li>Partner with business users to analyze workflows, requirements, and system gaps</li><li>Perform discovery, feasibility assessments, and impact analysis for new initiatives and enhancements</li><li>Design functional and technical solutions leveraging Oracle Forms, Reports, PL/SQL, and APEX</li><li>Support and enhance existing Oracle applications across multiple business areas</li><li>Write, debug, and test code as needed to support system enhancements and issue resolution</li><li>Develop and maintain system, process, and functional documentation</li><li>Coordinate implementations with DBAs, QA teams, developers, and end users</li><li>Ensure consistency, standardization, and adherence to best practices</li><li>Provide production support and organizational systems guidance</li><li>Support knowledge sharing and peer training initiatives</li></ul>
<p>We are looking for an experienced Business Analyst IT L3 to join our team in Southern California. In this role, you will serve as a key expert in Transportation and Warehouse Systems, supporting enterprise-level logistics applications to ensure smooth operations and successful project delivery. This is a long-term contract position requiring onsite work four days per week, with occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Act as a primary functional expert for Warehouse Management and Transportation Management Systems, providing operational and application support.</p><p>• Analyze logistics and warehouse business requirements to develop functional designs, system configurations, and integration solutions.</p><p>• Lead or assist in implementing application enhancements, resolving defects, and managing multi-phase projects.</p><p>• Oversee the full delivery lifecycle, including requirements gathering, design, configuration, testing, deployment, and post-implementation support.</p><p>• Provide daily production support by troubleshooting and resolving issues affecting warehouse operations and transportation systems.</p><p>• Coordinate integrations between logistics platforms, mainframe systems, carriers, and third-party providers to ensure seamless data flow.</p><p>• Investigate production incidents, perform root cause analysis, and collaborate with technical teams and vendors to resolve disruptions.</p><p>• Manage Oracle Cloud operations, including service requests, quarterly updates, regression testing, and business readiness activities.</p><p>• Ensure logistics systems are scalable, secure, and aligned with enterprise standards to support solution and integration architecture.</p><p>• Handle application security and user access, including role setup and troubleshooting for warehouse and transportation platforms.</p>
<p>We are looking for a skilled Tech Support Lead to oversee IT operations and provide exceptional technical assistance to our team. Based 35 miles northeast of downtown Atlanta and this role requires a proactive individual capable of managing support systems, troubleshooting issues, and ensuring seamless functionality of IT resources. The ideal candidate will excel in customer service, problem-solving, and maintaining high standards of efficiency and communication.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support, ensuring IT systems operate smoothly and meet business requirements.</p><p>• Track and manage service requests and incidents using the Helpdesk system, guaranteeing accuracy and timely resolutions.</p><p>• Diagnose and resolve issues related to applications, hardware, and systems, collaborating with vendors when necessary.</p><p>• Maintain high levels of customer satisfaction by adhering to service level agreements and providing clear, effective communication.</p><p>• Investigate and address system disruptions, enhancing functionality, availability, and performance.</p><p>• Provide user support for company systems, gather requirements for improvements, and drive adoption initiatives through training and communication.</p><p>• Facilitate IT onboarding and offboarding processes, ensuring secure and efficient management of user access and equipment.</p><p>• Develop and maintain knowledge base documentation to standardize processes and solutions.</p><p>• Lead on-site IT service improvement projects, ensuring successful implementation and adherence to company policies.</p><p>• Escalate unresolved technical issues to higher-level teams while following change management protocols.</p>
<p>Robert Half is seeking a Director of Applications in Albuquerque, New Mexico.</p><p><br></p><p>The Director of Application Support leads a high-performing team responsible for ensuring the reliability, performance, and ongoing support of the organization’s software applications. This role oversees daily technical operations, drives continuous improvement, and collaborates across departments to implement upgrades, resolve complex issues, and maintain system stability. The director also manages vendor relationships, oversees budgets, and ensures compliance with industry standards and best practices.</p><p><br></p><p>Key Responsibilities</p><p>Leadership & Operations</p><p>Manage a large workgroup or sub-functional team, including individual contributors, supervisors, and managers.</p><p>Oversee daily support operations, ensuring timely delivery of solutions and high-quality service.</p><p>Represent the department in cross-functional initiatives as needed.</p><p>Provide guidance and direction through independent decision-making and sound judgment.</p><p>Manage and influence team autonomy while driving accountability.</p><p><br></p><p>Technical & Strategic Management</p><p>Oversee multiple processes, programs, and application support initiatives.</p><p>Identify and implement solutions for technical and operational challenges.</p><p>Translate organizational strategy into annual goals for the application support function.</p><p>Stay current on industry trends and bring strategic insight to evolving technology needs.</p><p>Coordinate with development teams to implement upgrades, enhancements, and best practices.</p><p><br></p><p>Team Development & Budgeting</p><p>Develop and mentor staff to meet short- and long-term departmental needs.</p><p>Manage budget planning and monitor ongoing financial performance.</p><p>Ensure compliance with regulatory standards and internal policies.</p><p><br></p><p>Other duties as needed</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for an Oracle Technical Architect Manager to lead and oversee critical technical projects in Hammonton, New Jersey. This role involves driving the design, development, and integration of Oracle Cloud solutions while fostering collaboration within the team and with clients. If you thrive in a dynamic environment and are passionate about delivering impactful technology solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Lead all phases of the software development lifecycle, including design, deployment, and ongoing application support.<br>• Design and implement integration architectures for cloud and hybrid environments to address complex technical challenges.<br>• Utilize Oracle Integration Cloud components such as Integrations, Adapters, Visual Builder, B2B, Business Insights, and Process Cloud to deliver effective solutions.<br>• Create detailed technical specifications and integration strategy documents to ensure alignment with business objectives.<br>• Develop technical designs for integrations between systems using Oracle PaaS and related technologies.<br>• Oversee team performance, providing mentorship, conducting appraisals, and fostering a positive team culture.<br>• Collaborate with clients to build strong relationships and deliver exceptional experiences.<br>• Participate in the preparation of client proposals and contribute to strategies for winning new business.<br>• Stay updated on Oracle Cloud trends and advancements, incorporating them into project solutions.<br>• Ensure integration security and compliance with Oracle offerings and standards.
<p>We’re seeking a skilled Credit Analyst to evaluate credit applications, support collections, and help manage financial risk. This role is ideal for someone with strong analytical skills, sound judgment, and the ability to manage multiple priorities in a fast‑paced environment.</p><p></p><p>Key Responsibilities</p><ul><li>Evaluate and grade credit applications; prepare internal reports.</li><li>Underwrite credit transactions </li><li>Develop models to identify credit trends and assess financial risk.</li><li>Monitor active files daily; communicate updates to internal teams and dealers.</li><li>Manage the full credit application process from receipt to funding.</li><li>Gather and update credit score data for quarterly scorecards.</li><li>Provide training to entry-level credit staff.</li><li>Recommend process improvements and support administrative needs.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled PC Technician to join our team in Timmonsville, South Carolina. This role focuses on providing essential support for Tier 1 production-critical computer systems and plant floor applications. As part of a long-term contract, you will play a vital role in maintaining the performance and stability of hardware and software across the facility while collaborating with end-users and technical teams to ensure smooth operations.<br><br>Responsibilities:<br>• Provide technical support for plant floor users and Tier 1 computer systems, ensuring operational continuity.<br>• Troubleshoot and resolve issues with desktop applications, network connectivity, and hardware devices such as printers and handheld scanners.<br>• Monitor system performance and respond to alerts using established processes to maintain system stability.<br>• Collaborate with end-users to understand production line workflows and address system-related challenges.<br>• Assist with the implementation and upgrades of Tier 1 computer systems, ensuring alignment with project goals.<br>• Document and follow processes to diagnose and escalate incidents to appropriate support teams when necessary.<br>• Conduct hardware troubleshooting and repairs for PCs, laptops, and other computing devices.<br>• Manage second and third-level support calls while adhering to service level agreements.<br>• Utilize problem ticketing applications and tools to track and resolve technical issues efficiently.<br>• Support general IT processes and methodologies to improve responsiveness and reliability.
<p>We are looking for a dedicated Desktop Support Analyst to provide first-line technical assistance to users in a dynamic environment. In this role, you will address hardware, software, and network-related issues, ensuring timely resolution and escalating more complex problems to higher support levels. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve basic hardware and software issues involving Windows and Microsoft 365 applications.</p><p>• Address network connectivity problems, including Wi-Fi and Ethernet, ensuring systems are operational.</p><p>• Document and track all technical issues using the ticketing system while adhering to established timelines.</p><p>• Escalate unresolved technical matters to Tier 2 or Tier 3 support teams for advanced troubleshooting.</p><p>• Assist with onboarding new users, including device setup and system configurations.</p><p>• Maintain accurate and detailed documentation for all troubleshooting processes and resolutions.</p><p>• Provide attentive and courteous technical support to users, ensuring a positive customer experience.</p><p>• Collaborate with team members to continuously improve support workflows and processes.</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. </p><p><br></p><p>Responsibilities:</p><p>• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.</p><p>• Diagnose and troubleshoot audio and video problems, including Teams call functionality.</p><p>• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.</p><p>• Utilize ticketing systems to track, document, and resolve support requests efficiently.</p><p>• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.</p><p>• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.</p><p>• Address network-related issues and assist with Cisco and Citrix technologies as needed.</p><p>• Perform system updates, installations, and configuration management to optimize performance.</p><p>• Collaborate with team members to implement solutions and improve overall IT service delivery.</p><p>• Provide guidance and training to end-users on proper equipment usage and software functionality.</p>
