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9 results for Customer Service Supervisor in Albany, NY

Accounting Manager - Public
  • Albany, NY
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Robert Half is partnering with a respected full‑service public accounting firm to identify a skilled Accounting Manager with strong experience in taxation, audits, and financial statement review. This opportunity is ideal for a CPA‑credentialed professional looking to join a firm that values collaboration, invests in its people, and offers a long‑term partnership track for high performers.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Oversee multiple tax, audit, and review engagements, ensuring accuracy, compliance, and timely delivery</li><li>Review complex tax returns, financial statements, and supporting documentation</li><li>Lead, mentor, and develop staff and senior accountants</li><li>Serve as a primary point of contact for clients, providing guidance and resolving issues</li><li>Manage engagement budgets, timelines, and workflow</li><li>Maintain up‑to‑date knowledge of GAAP, regulatory requirements, and industry best practices</li><li>Identify opportunities to enhance processes and strengthen client service</li></ul><p><strong><u>Salary and Benefits:</u></strong> Base salary ranges from $100,000-$150,000 DOE, with additional bonus opportunities for productivity and new clients. Benefits offered include a 401k w/ 3% match, M/D/V insurance, negotiable PTO, paid holidays, and a flexible hybrid schedule.</p><p><br></p>
  • 2026-01-23T17:04:06Z
Personal Lines Manager
  • Albany, NY
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>Our client, a well-established insurance agency, is seeking a <strong>Personal Lines Manager</strong> to oversee and optimize their personal lines department. This is an exciting opportunity to join a dynamic team and make a significant impact on service standards, sales performance, and overall customer satisfaction.</p><p><br></p><p>For immediate consideration, please contact Carmen Warga in our Albany, NY office. </p><p><br></p><p><strong>About the Role</strong></p><p>As the <strong>Personal Lines Manager</strong>, you will play a key role in planning, organizing, and managing the agency’s personal lines operations. You’ll lead a team of representatives, ensuring compliance with best practices, driving sales growth, and delivering exceptional service to clients. This position requires a hands-on leader who thrives in a fast-paced environment and is committed to continuous improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide coaching and feedback to personal lines representatives to enhance sales performance.</li><li>Audit workflows for compliance with agency standards and best practices.</li><li>Implement agency policies and ensure timely, accurate service delivery.</li><li>Develop and monitor training programs for personal lines staff.</li><li>Assist in achieving departmental business objectives and action plans.</li><li>Offer technical expertise and support for escalated client issues.</li><li>Drive process improvements to increase efficiency and customer satisfaction.</li><li>Represent the agency at events and travel to branch locations as needed.</li></ul>
  • 2026-01-23T17:04:06Z
Operations Manager
  • South Cairo, NY
  • onsite
  • Permanent
  • 95000.00 - 105000.00 USD / Yearly
  • <p>Rachel Miller with Robert Half is partnering with a company on an Operations Management Position! We are looking for an experienced Operations Manager to oversee and optimize daily activities in Cairo, New York. This role involves managing personnel, monitoring compliance, and ensuring customer satisfaction while developing strategies to meet organizational goals. The ideal candidate will have strong leadership skills and a proven track record in operational management.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Supervise and assign tasks to work crews including drivers</p><p>• Monitor daily operations and make necessary adjustments to staffing and assignments.</p><p>• Collaborate with the Management Team to prepare budgets and oversee profit and loss management.</p><p>• Lead and mentor the leadership team while establishing strategies for front-line supervisors.</p><p>• Perform field inspections and audits to ensure adherence to proper work procedures.</p><p>• Address and resolve customer complaints regarding collection services.</p><p>• Conduct employee performance reviews and manage discussions related to their development.</p><p>• Develop actionable short-term and long-term goals to align with company objectives.</p><p>• Ensure compliance with environmental regulations and local permitting requirements.</p><p>• Support the development and implementation of safety initiatives.</p>
  • 2026-02-04T19:28:44Z
Senior Manager - Public Accounting
  • Gloversville, NY
  • onsite
  • Permanent
  • 140000.00 - 180000.00 USD / Yearly
  • <p>Our client, a boutique CPA firm offering tax, audit, and full‑scope bookkeeping services, is seeking an accomplished Senior Manager to join their growing practice. This direct‑hire role is ideal for an accounting leader who enjoys a blend of technical work, client interaction, and team development. Candidates would need to be able to commute to Gloversville, NY on a flexible hybrid schedule.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Oversee daily accounting operations, including general ledger oversight, financial reporting, and month‑end close</li><li>Lead, coach, and review the work of staff accountants and bookkeepers</li><li>Review complex individual, corporate, and partnership tax returns and support tax planning strategies</li><li>Manage audit engagements from planning through fieldwork and final reporting</li><li>Serve as a primary point of contact for clients, offering guidance on financial performance and internal controls</li><li>Collaborate with firm leadership on workflow improvements, quality standards, and long‑term growth initiatives</li></ul><p><br></p><p><strong><u>Salary Range:</u></strong> $140,000 - $180,000 with additional bonus potential. Includes full suite of benefits and a flexible hybrid schedule.</p>
  • 2026-01-23T17:04:06Z
Buyer
  • Menands, NY
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 26.00 USD / Hourly
  • <p><strong>Buyer</strong> (Temp-to-Hire)</p><p><strong>Location:</strong> Albany, NY</p><p><strong>Schedule:</strong> Full-time, onsite</p><p><br></p><p><strong>Job Summary</strong></p><p>Under the direction of the Purchasing Manager, the Buyer is responsible for procuring goods, services, and equipment to support the operational needs of multiple departments. This role manages the end-to-end purchasing process, including purchase order creation, order confirmation, and resolution of receiving and invoice discrepancies.</p><p><br></p><p>The Buyer serves as a key liaison between internal departments and suppliers, providing responsive customer service while ensuring purchases align with approved inventories, contracts, and organizational policies. This position is ideal for a detail-oriented procurement professional seeking a temp-to-hire opportunity within a complex healthcare environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Create and issue accurate purchase orders in a timely manner using the ERP system, including handling urgent and priority requests.</li><li>Ensure all purchases comply with policies, approvals, contracts, preferred vendors, and inventory standards to support cost-effective procurement.</li><li>Obtain and document order confirmations and expected delivery dates; monitor open orders and follow up as needed.</li><li>Communicate promptly with stakeholders regarding contract changes, pricing updates, lapses, renewals, or product discontinuations.</li><li>Track and verify deliveries, coordinating with Receiving to ensure accurate system receipts.</li><li>Identify and assist in resolving purchasing issues such as backorders, allocations, shortages, and discontinued items.</li><li>Collaborate with departments to identify acceptable substitutes or alternative sourcing options, escalating to Sourcing & Contracting or Value Analysis teams when required.</li><li>Build and maintain effective working relationships with departmental contacts to understand operational needs.</li><li>Establish and maintain supplier relationships to stay informed on product availability, shipping delays, and supply constraints.</li><li>Respond to inquiries and requests for assistance in a timely, professional manner and support departments with supply chain processes, including new item and new vendor requests.</li><li>Review and resolve receiving and invoice discrepancies, including quantity variances, pricing issues, shipping charges, and credits or returns.</li></ul>
  • 2026-02-13T21:28:42Z
Production Manager
  • Albany, NY
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Production Manager to join our team in the Capital Region, New York. The Production Manager will join our growing company and be an integral member of the operations team, reporting to the Director of Operations. Overall, this role will direct and oversee the company's day-to-day manufacturing plant operations in our Waterford facility, working closely with shift supervisors and cell leads. The ideal candidate will bring proven experience in developing a culture of continuous improvement in a production environment.</p><p><br></p><p>For immediate consideration, please contact Rachel Miller in our Albany, NY office.</p><p><br></p><p>Job duties include:</p><p>• Manages the execution of the daily production schedule based on staffing, production plan, safety stock requirements, sales priorities, and manufacturing efficiencies.</p><p>• Motivates, supports, and guides manufacturing leadership and staff.</p><p>• Works with EHS to maintain a safe, clean and organized work environment, promoting safety in everything we do.</p><p>• Works with planning and purchasing to ensure that the production schedule can be achieved and is supported by the on-time arrival of raw materials and machine availability.</p><p>• Support and ensure manufacturing compliance to the Quality management system, ensuring all appropriate records are maintained.</p><p>• Identify and work to resolve areas of high scrap and or rework.</p><p>• Identification and Implementation lead on continuous improvement projects utilizing root cause analysis and Problem Follow-Up process, resolving production-related issues, bottlenecks and downtime.</p><p>• Utilize a data driven KPI based approach to drive continuous improvement and achieve production targets.</p><p>• Maximizes efficiency by analyzing the layout of equipment, workflow, assembly methods, and workforce utilization.</p><p>• Determines parts and tools needed to achieve manufacturing goals according to product specifications.</p><p>• Manage Safety Stock planning and level setting per budget.</p><p>• Prepare and present production reports detailing plan vs actual and follow-up actions to management.</p><p>• Collaborate with other departments, Engineering, Sales, Purchasing, etc.</p><p>• Builds employee engagement through positive working relationships & promotion of an enthusiastic & open atmosphere where employees will want to offer their ideas.</p><p><br></p>
  • 2026-02-13T16:23:42Z
Office Administrative Assistant
  • Malta, NY
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled<strong> Office Administrative Assistant to join our team in Malta, New York. </strong>This long-term contract position is fully in-office and requires someone who is detail oriented and thrives in a dynamic and fast-paced environment. The role involves supporting various departments, managing administrative tasks, and ensuring smooth daily operations within the construction industry.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Facilitate onboarding processes for new employees and maintain accurate personnel records using systems like Dynafile and Resource Management.</p><p>• Perform administrative accounting tasks within cloud-based systems, ensuring accuracy and efficiency.</p><p>• Assist the Safety Manager with document control and compliance tracking.</p><p>• Monitor office supply levels, manage inventory, and coordinate purchases as needed.</p><p>• Organize catering orders for meetings and events, ensuring timely delivery.</p><p>• Provide comprehensive administrative support to Branch Managers, Project Managers, and Estimators.</p><p>• Answer inbound calls and respond to inquiries promptly.</p><p>• Process paperwork and vendor invoices with attention to detail.</p><p>• Maintain a clean, organized workspace and adhere to business casual dress standards.</p>
  • 2026-02-25T15:18:42Z
Project Manager
  • Ravena, NY
  • onsite
  • Permanent
  • 75000.00 - 105000.00 USD / Yearly
  • <p>We are looking for a dedicated Project Manager to join our team in Ravena, New York. This position is ideal for individuals with a strong background in construction or engineering, offering a chance to contribute to meaningful projects while enhancing attention to detail. As a key member of our team, you will play an integral role in coordinating on-site operations and ensuring successful project execution.</p><p><br></p><p>Responsibilities:</p><p>• Oversee scheduling and coordination of on-site operations to maintain project timelines.</p><p>• Assist in the construction and renovation of buildings, ensuring adherence to design specifications.</p><p>• Utilize project planning software to streamline workflows and enhance efficiency.</p><p>• Collaborate with project managers and field teams to promote safety and effective communication.</p><p>• Participate in project meetings and contribute to documentation, reporting, and updates.</p><p>• Ensure compliance with safety regulations and construction standards throughout all phases of the project.</p><p>• Support the procurement process by managing purchasing activities and vendor relationships.</p><p>• Analyze project plans and identify areas for improvement to optimize resources and outcomes.</p><p>• Provide guidance to less experienced team members and foster a collaborative working environment.</p>
  • 2026-02-13T16:18:41Z
Accounting Manager
  • Latham, NY
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking for an experienced Accounting Manager to oversee financial operations and reporting for a dynamic organization in Latham, New York. This role involves managing compliance, supporting audits, and enhancing processes to ensure accuracy and efficiency in accounting practices. The ideal candidate will have a strong background in nonprofit accounting and a commitment to maintaining high standards in financial management.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and analyze financial statements, audit schedules, and end-of-period reports to ensure accuracy and compliance.</p><p>• Manage fixed assets, perform account reconciliations, and maintain precise journal entries.</p><p>• Oversee reporting for grants and restricted funds, ensuring proper classification and adherence to regulations.</p><p>• Coordinate specialized audit documentation and compliance reviews, addressing any findings effectively.</p><p>• Train and guide departments on financial policies and internal controls to promote organizational compliance.</p><p>• Support accounting for capital projects and collaborate with teams across departments for seamless integration.</p><p>• Drive improvements in financial processes and contribute to upgrades of accounting systems.</p><p>• Serve as a backup to senior accounting leadership, ensuring continuity in operations when needed.</p><p><br></p><p><strong>Salary Range: </strong>$75k - $90k w/ generous benefits package.</p>
  • 2026-02-13T16:23:42Z