<p>Our client, a well-established insurance agency, is seeking a <strong>Personal Lines Manager</strong> to oversee and optimize their personal lines department. This is an exciting opportunity to join a dynamic team and make a significant impact on service standards, sales performance, and overall customer satisfaction.</p><p><br></p><p>For immediate consideration, please contact Carmen Warga in our Albany, NY office. </p><p><br></p><p><strong>About the Role</strong></p><p>As the <strong>Personal Lines Manager</strong>, you will play a key role in planning, organizing, and managing the agency’s personal lines operations. You’ll lead a team of representatives, ensuring compliance with best practices, driving sales growth, and delivering exceptional service to clients. This position requires a hands-on leader who thrives in a fast-paced environment and is committed to continuous improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide coaching and feedback to personal lines representatives to enhance sales performance.</li><li>Audit workflows for compliance with agency standards and best practices.</li><li>Implement agency policies and ensure timely, accurate service delivery.</li><li>Develop and monitor training programs for personal lines staff.</li><li>Assist in achieving departmental business objectives and action plans.</li><li>Offer technical expertise and support for escalated client issues.</li><li>Drive process improvements to increase efficiency and customer satisfaction.</li><li>Represent the agency at events and travel to branch locations as needed.</li></ul>
<p>We’re looking for a motivated and detail-oriented accounting professional to join our team in a fast-paced, high-volume environment. This role supports a variety of accounting functions and works cross-functionally with several departments to help keep operations running smoothly.</p><p>This position is ideal for someone who is comfortable navigating systems, enjoys problem-solving, and takes initiative in managing their daily responsibilities.</p><p><br></p><p>What You’ll Be Doing</p><p>Responsibilities may include:</p><ul><li>Investigating and resolving account discrepancies by working closely with Finance, Sales, and Customers.</li><li>Reviewing financial data and researching variances as needed</li><li>Leveraging internal systems to efficiently manage daily accounting tasks</li><li>Assisting with reporting, reconciliations, and ongoing account maintenance</li><li>Supporting additional projects and process improvements as they arise</li><li>Collaborating with team members to ensure accuracy and timely completion of work</li></ul><p><br></p>
