We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and mobile device-related issues.<br>• Troubleshoot and diagnose problems with laptops, PCs, iOS devices, and other computing equipment.<br>• Deliver excellent customer service by communicating effectively with users and ensuring timely resolution of their issues.<br>• Collaborate with team members to document and review technical solutions and processes.<br>• Assist with deploying new equipment, including laptops and mobile devices, within the production environment.<br>• Maintain and update ITSM systems to track and manage user support requests.<br>• Train end users on system functionalities and best practices to improve overall efficiency.<br>• Conduct quality checks to ensure all technical solutions meet established standards.<br>• Monitor and respond to service desk inquiries while prioritizing tasks based on urgency.<br>• Support REST API integrations and troubleshoot related technical challenges.
<p>We at Robert Half are seeking versatile and dynamic <strong>Marketing Generalists</strong> to join our pool of experts. You’ll wear multiple hats across content creation, campaign management, and brand strategy to help businesses grow. With a focus on creativity, data-driven insights, and cross-functional collaboration, this role is ideal for someone who thrives in a fast-paced marketing environment. We specialize in finding top marketing talent across North America and are dedicated to representing you!</p><p><br></p>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
<p>We at Robert Half are expanding our pool of skilled <strong>Web Developers</strong> who can design, develop, and maintain dynamic websites and web applications. You’ll collaborate with marketing and design teams to bring creative visions to life while ensuring functionality, performance, and user experience. As trusted recruiters for tech talent across North America, we are here to put your needs first and represent you with passion!</p><p> </p><p><br></p>
<p>We are looking for a dedicated Legal Assistant to join our team in Nashville, Tennessee. This is a Contract-to-permanent position, offering a great opportunity for long-term growth within a well-established firm. The ideal candidate will excel in a fast-paced environment, demonstrate exceptional organizational skills, and bring expertise in insurance defense and workers’ compensation cases.</p><p><br></p><p>Responsibilities:</p><p>• Manage the attorney’s calendar, ensuring all meetings, deadlines, and appointments are accurately scheduled and updated.</p><p>• Handle e-filing processes for legal documents, ensuring timely submissions to courts and other relevant entities.</p><p>• Prepare, organize, and file court documents with precision and adherence to legal standards.</p><p>• Assist in the preparation and coordination of materials for hearings, depositions, and other legal proceedings.</p><p>• Maintain confidentiality while managing sensitive case information and documentation.</p><p>• Communicate professionally with clients, opposing counsel, and court officials to facilitate case progress.</p><p><br></p>
<p><strong>Position Overview:</strong></p><p>We are seeking a highly skilled <strong>Senior Internal Auditor</strong> to join our team. The successful candidate will play a critical role in evaluating and improving the effectiveness of internal controls, risk management processes, and governance practices. This position requires an experienced auditor with excellent analytical, organizational, and leadership skills who can contribute to enhancing operational efficiency while ensuring compliance with regulations and organizational policies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Audit Planning and Execution:</strong></p><ul><li>Design and execute comprehensive audit plans to evaluate financial, operational, and compliance processes.</li><li>Perform risk assessments and develop audit programs tailored to organizational needs.</li><li>Conduct fieldwork to identify areas of risk, inefficiency, and non-compliance.</li></ul><p><strong>Internal Control Evaluation:</strong></p><ul><li>Assess the adequacy and effectiveness of internal controls, providing recommendations for improvement.</li><li>Partner with key stakeholders to ensure corrective actions are implemented promptly.</li></ul><p><strong>Risk Management:</strong></p><ul><li>Identify key risks across business units and provide actionable insights to mitigate those risks.</li><li>Monitor and report risks impacting the company’s operational and financial objectives.</li></ul><p><strong>Reporting and Communication:</strong></p><ul><li>Compile clear, concise, and actionable audit reports with findings, recommendations, and management responses.</li><li>Present findings to senior management, the Audit Committee, and other stakeholders as required.</li></ul><p><strong>Compliance:</strong></p><ul><li>Ensure adherence to legal regulations, industry standards, and company policies.</li><li>Keep up to date with changes in compliance requirements and audit methodologies.</li></ul><p><strong>Mentorship and Collaboration:</strong></p><ul><li>Mentor and provide guidance to junior audit staff, fostering their professional development.</li><li>Collaborate cross-functionally to promote a culture of integrity and accountability.</li></ul><p><br></p>
<p>We at Robert Half are looking to add to our pool of Digital Marketing Specialists to develop, manage, and optimize digital campaigns across various platforms. You'll play a key role in tracking performance, implementing advanced analytics, and ensuring that digital marketing efforts are data-driven and effective. We are industry professionals that specialize in recruiting for top talent all over North America. Our dedicated Marketing and Creative team is here to put your needs first and passionately represent you!</p><p> </p><p><br></p><p><br></p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
We are looking for an experienced Senior Project Manager to oversee grant analysis and management for the State and Local Cybersecurity Grant Program in Cookeville, Tennessee. In this long-term contract position, you will collaborate with federal and state agencies to manage a diverse portfolio of grant contracts, ensuring compliance and effective execution of cybersecurity initiatives. This role requires someone with a strong background in analytics, fiscal management, and technology solutions.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 100 grant contracts annually, ensuring all projects are executed in alignment with federal and state guidelines.<br>• Collaborate with agencies such as FEMA, the Tennessee Emergency Management Agency, and Strategic Technology Solutions to oversee approved cybersecurity initiatives.<br>• Coordinate proposals for cybersecurity projects, including awareness training, licensing agreements, and cost reimbursements.<br>• Perform sub-recipient monitoring to ensure compliance and proper use of grant funds.<br>• Develop detailed analytic reports and insights to track grant progress and outcomes.<br>• Supervise the implementation of monitoring tools and processes for effective grant oversight.<br>• Facilitate fiscal management activities, including budget planning and expense tracking.<br>• Ensure licensing agreements, such as CrowdStrike and InfoSec, are properly managed and executed.<br>• Provide training and guidance to stakeholders on grant-related processes and requirements.<br>• Address and resolve challenges related to cybersecurity grant management to maintain program integrity.
We are looking for a skilled Service Desk Personnel to join our team on a long-term contract basis in Cookeville, Tennessee. This role primarily focuses on system administration and application support, rather than hardware troubleshooting or general desktop support. The successful candidate will oversee the maintenance and support of the Tennessee Department of Health's Licensure and Regulation System, as well as manage tickets through Zendesk.<br><br>Responsibilities:<br>• Address and resolve system-related help desk tickets with a focus on application and program administration.<br>• Process user requests such as password resets, status updates, and workflow reassignments within established timelines.<br>• Maintain and configure system settings, user permissions, and automated workflows to meet operational needs.<br>• Collaborate with cross-functional teams, including application coordinators, trainers, and QA personnel, to ensure seamless system functionality.<br>• Document system changes, maintain detailed logs, and provide timely updates to stakeholders using tools like ServiceNow.<br>• Respond to all support tickets within one business day and aim to close tickets within three business days.<br>• Provide weekly status updates on configuration requests to the Application Manager and other stakeholders.<br>• Utilize Zendesk and similar platforms for efficient ticketing and workflow management.<br>• Ensure all non-system-related support activities are accurately logged and tracked.<br>• Follow up with users to gather additional information when needed and ensure clear communication throughout the support process.
<p>Robert Half is seeking a Contract .NET Developer to join our client's development team. As a Contract .NET Developer, you will be responsible for designing, developing, and maintaining software solutions using the .NET framework. This role offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using the .NET framework and related technologies.</li><li><strong>Application Maintenance:</strong> Maintain and enhance existing .NET applications by identifying areas for modification, improvement, and optimization.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to gather requirements, analyze needs, and develop software solutions that meet business objectives.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications, ensuring efficient data storage and retrieval.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews to ensure code quality, performance, and adherence to coding standards. Perform thorough testing to identify and resolve any issues.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications, ensuring smooth operation and addressing user-reported issues.</li></ol><p><br></p>
<p>The Senior Project Manager I oversees multiple medium to large projects of moderate to high complexity. This role is accountable for project execution from concept to completion, ensuring alignment with established project controls and standards. The PM I fosters strong stakeholder relationships, proactively manages risks and issues, and ensures timely and effective outcomes. </p><p><br></p><p>Work Type: Hybrid</p><p>Shift: Monday–Friday, 8:00 AM–5:00 PM</p><p>Benefits Included: Health, Vision, Dental, 401(k)</p><p><br></p><p>Key Responsibilities:</p><ul><li>Organize project activities into manageable work efforts and determine effective approaches.</li><li>Develop and present strategic documents (e.g., Project Charters, Communication Plans, detailed project plans).</li><li>Define and communicate clear project scope; motivate and guide team members.</li><li>Manage relationships with multiple business owners and team members.</li><li>Identify and manage risks, issues, and cross-project dependencies.</li><li>Monitor and report project status within published timelines.</li><li>Coach team members on task assignments, milestones, and deliverables.</li><li>Ensure completion of high-quality professional deliverables.</li><li>Facilitate creation of toolkits for field-based implementations.</li></ul>
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Remote Patient Service Representative</strong> role offers a competitive pay rate of $19.50 per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Training (first 6-weeks) Monday – Friday 10:00 AM – 6:30 PM CST and standard hours 10:30 AM – 7:00 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract Network Engineer to join our client's IT department. As a Contract Network Engineer, you will play a vital role in the design, implementation, and maintenance of the organization's network infrastructure. This is a contract position offering an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design:</strong> Design and implement network infrastructure, including LAN, WAN, and data center networks, to meet the organization's requirements for performance, security, and scalability.</li><li><strong>Network Maintenance:</strong> Monitor and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points to ensure optimal performance and reliability.</li><li><strong>Security Implementation:</strong> Implement and manage network security measures, such as firewalls, intrusion detection systems, and VPNs, to protect the network from external threats.</li><li><strong>Network Troubleshooting:</strong> Diagnose and resolve network issues, perform network testing, and work with end-users to provide technical support for network-related problems.</li><li><strong>Capacity Planning:</strong> Evaluate network performance and capacity, making recommendations for upgrades or changes to accommodate the organization's growth.</li><li><strong>Documentation:</strong> Maintain accurate records of network configurations, changes, and updates to facilitate troubleshooting, auditing, and compliance.</li><li><strong>Vendor Collaboration:</strong> Collaborate with network equipment vendors and service providers to manage procurement, service agreements, and vendor relationships.</li><li><strong>Network Optimization:</strong> Identify opportunities for network optimization and cost reduction while maintaining or improving network performance.</li></ol><p><br></p>
We are looking for an experienced Full Charge Bookkeeper to manage the financial operations of our organization in Murfreesboro, Tennessee. This role requires a detail-oriented individual who is skilled in QuickBooks and possesses a strong understanding of accounts payable, accounts receivable, and payroll processes. The ideal candidate will also contribute to office administration and support human resources tasks.<br><br>Responsibilities:<br>• Maintain accurate financial records and oversee all bookkeeping functions, including accounts payable and accounts receivable.<br>• Perform bank reconciliations and ensure the integrity of financial data.<br>• Prepare and post journal entries to support monthly and annual financial reporting.<br>• Manage payroll operations, ensuring timely and accurate processing.<br>• Utilize QuickBooks to track and report on financial transactions.<br>• Support office administration tasks, including maintaining organized records and handling correspondence.<br>• Assist with human resources responsibilities, such as employee paperwork and compliance.<br>• Generate financial reports and provide insights to management for decision-making.<br>• Collaborate with team members to ensure smooth financial operations.<br>• Identify and resolve discrepancies in financial records promptly.
<p>We are looking for a skilled Senior Accountant for an onsite role in Franklin, TN. In this role, you will focus on revenue analysis, financial accuracy, and compliance with accounting standards. This is an onsite position where you will play a critical role in ensuring the integrity of financial statements and streamlining accounting processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive revenue recognition analysis to ensure adherence to accounting standards, including ASC 606.</p><p>• Oversee month-end close procedures, ensuring timely and accurate completion of financial tasks.</p><p>• Reconcile balance sheet accounts, addressing discrepancies and ensuring accuracy.</p><p>• Review and adjust income statement entries to maintain financial accuracy and compliance.</p><p>• Collaborate with cross-functional teams to gather necessary financial data, resolve issues, and document adjustments.</p><p>• Recommend and implement process improvements to enhance the efficiency of revenue accounting practices.</p><p>• Utilize Intacct software to manage and analyze financial data effectively.</p><p>• Identify and address areas for financial clean-up, ensuring accurate reporting and compliance.</p>
We are looking for a detail-oriented Legal Assistant to join our team in Cookeville, Tennessee. In this long-term contract position, you will play a vital role in supporting legal operations by ensuring efficient communication, documentation, and organization. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys contributing to legal processes.<br><br>Responsibilities:<br>• Provide administrative support to legal professionals, including drafting and proofreading legal documents such as pleadings and trial materials.<br>• Manage scheduling and coordination for meetings, trials, and other legal activities.<br>• Conduct research and compile data to assist with case preparation and civil litigation.<br>• Maintain databases and organize legal files with a focus on confidentiality and accuracy.<br>• Communicate effectively with external customers and team members to relay status updates and manage inquiries.<br>• Scan, copy, and file documents to ensure proper recordkeeping and accessibility.<br>• Prepare templates and spreadsheets to streamline documentation processes.<br>• Participate in staff meetings and contribute to maintaining an organized and secure work environment.<br>• Monitor deadlines and provide timely updates to legal staff on case progress.
<p>We are looking for a Web Accessibility Consultant to join our team and support our client in ensuring their website and digital content meet federally mandated accessibility standards. In this long-term contract position, you will play a critical role in identifying accessibility gaps, implementing remediation strategies, and embedding accessibility into ongoing workflows and processes. This is an excellent opportunity to collaborate with diverse teams while driving compliance and accessibility improvements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed audits of websites, web applications, and digital content to identify accessibility issues.</p><p>• Document findings and provide actionable recommendations based on accessibility standards.</p><p>• Collaborate with developers, designers, and communications staff to integrate accessibility into design and publishing workflows.</p><p>• Develop and execute remediation strategies for documents and web content to meet compliance requirements.</p><p>• Provide training sessions and guidance to staff on accessibility best practices and tools.</p><p>• Utilize accessibility testing tools and assistive technologies to ensure accurate evaluation and remediation.</p><p>• Maintain thorough documentation of processes and solutions to support long-term accessibility compliance.</p><p>• Offer expertise on web development, user experience design, and digital content remediation in alignment with accessibility guidelines.</p><p>• Work with stakeholders to align accessibility goals with broader organizational objectives.</p><p>• Stay updated on evolving accessibility standards and tools to continuously enhance compliance efforts.</p>
<p><strong>Project Coordinator</strong></p><p><strong>Location</strong>: Nashville, TN </p><p><br></p><p><strong>Employment Type</strong>: Full-Time Contract (6 months; Potential for Extension or Conversion) </p><p><strong>Overview</strong>:</p><p>We are seeking a detail-oriented and proactive Project Coordinator to join our dynamic team. This role thrives in a fast-paced, collaborative environment and is ideal for someone who enjoys working closely with customers and internal teams to ensure project success from start to finish.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver a personalized and creative experience to members throughout their project lifecycle</li><li>Coordinate project activities and ensure timely delivery of high-quality outcomes</li><li>Maintain exceptional customer satisfaction through effective communication and problem-solving</li><li>Collaborate with publishing and internal teams to ensure proper service package enrollment</li><li>Utilize various software tools to manage customer accounts and monitor for potential issues</li><li>Meet performance and quality metrics consistently</li><li>Drive process improvement initiatives within the department</li><li>Escalate issues and remove barriers to ensure project deadlines are met</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p>Our client is looking for an experienced <strong>Accounting Manager</strong> to join their team <strong>in Murfreesboro</strong>, Tennessee. This is a <strong>contract </strong>position expected to last at least a couple of months, with potential for extension or transition to a permanent role. The ideal candidate will play a key role in overseeing accounting operations, ensuring compliance, and driving efficiency in financial processes.</p><p>Responsibilities:</p><p>• Oversee the month-end close process, ensuring preliminary reports are completed promptly and final close is achieved within four days.</p><p>• Manage customer billing operations and ensure accurate processing of invoices.</p><p>• Maintain and track fixed assets, ensuring proper documentation and compliance.</p><p>• Prepare and post journal entries, including adjustments, to ensure accurate financial reporting.</p><p>• Collaborate on manual budgeting and forecasting activities to support organizational planning.</p><p>• Ensure compliance with internal controls and external regulatory requirements, particularly for a publicly-held company.</p><p>• Supervise and lead the accounting team, ensuring deadlines are met and processes are streamlined.</p><p>• Coordinate audit preparation and address internal and external audit requests.</p><p>• Utilize Dynamics and Excel tools such as pivot tables, VLOOKUPs, and SUMIFs to analyze and manage financial data.</p><p>• Assist in transitioning financial systems to new platforms as needed.</p>
We are looking for an experienced Senior Business Analyst to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in analyzing and documenting business processes, facilitating system enhancements, and delivering effective training programs to support organizational goals. The ideal candidate will have a strong background in business analysis and a proven ability to collaborate with diverse stakeholders.<br><br>Responsibilities:<br>• Analyze and document complex business processes to identify areas for improvement and optimization.<br>• Develop and assess alternative solutions, including IT system upgrades and business process reengineering.<br>• Design and deliver end-user training programs, incorporating eLearning modules to enhance system adoption.<br>• Conduct cost-benefit analyses using standardized methodologies to evaluate proposed solutions.<br>• Lead or support project planning and execution across all phases, from initiation to maintenance.<br>• Create detailed data models and process/activity diagrams to illustrate and communicate system functionality.<br>• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.<br>• Oversee system installation, testing, data conversion, and ongoing system maintenance.<br>• Prepare detailed reports and conduct studies on business process and system-related challenges.<br>• Build and maintain effective relationships with staff at all organizational levels, from clerical roles to executive leadership.
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>We are seeking a highly skilled and hands-on IT Director. This role is ideal for a technically proficient leader. Candidates MUST have experience leading teams, maintaining systems, working with ERP systems, software development projects, and offshore programming teams. Leads the development and implementation of IT systems, manage IT budgets, and stay abreast of emerging technologies, ensures the security of systems, networks, and data, and collaborate with other departments to identify and address technology needs. The role will oversee and actively participate in the organization's technology strategy, infrastructure, and operations, ensuring alignment with business goals and managing IT and programming staff and budgets.</p><p> </p><p> </p><p> </p><p> Essential Duties:</p><p> </p><p> </p><p> · IT Administration: Manage user access, security protocols, system backups, hardware/software procurement, helpdesk, disaster planning and disaster recovery testing.</p><p> </p><p> · Team Coordination: Provide direction, oversight, and management for IT staff including contract programmers and implementation projects.</p><p> </p><p> · New Software & Technology Implementation: Research, plan, and lead implementation of new tools and technologies to improve business efficiency and system performance</p><p> </p><p> · Security: Implement and oversee security measures to protect data and manage access controls. Manage user accounts, access rights, and security settings working with department heads to grand appropriate authority.</p><p> </p><p> · Communication & Customer Service: Strong communication skills for both internal and external service groups.</p><p> </p><p> · Troubleshooting: Troubleshoot and resolve IT-related issues reported by users. Provide Tier 3 escalation support.</p><p> </p><p> · Other duties, as assigned.</p><p> </p><p> </p>
