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    39 results for Systems Administrator in Worcester, MA

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    We are in search of a Systems Administrator to join our team located in Burlington, Massachusetts. As a Systems Administrator, your primary role will be to manage and enhance our client data operations. This includes overseeing the operation of the Client Data department, managing Salesforce configuration, troubleshooting technical Salesforce issues, and providing staff assistance.

    Responsibilities:
    • Facilitate and manage the operation of the Client Data department, including both short-term and long-term priorities
    • Manage the quarterly release of updates to the Salesforce organization, with a focus on improving user experience through the resolution of ongoing issues, the creation of new workflows, and streamlined data collection
    • Lead the implementation of new "builds" in collaboration with the Database Administrator and program staff
    • Customize user experiences based on program needs using Salesforce tools like Lightning App Builder, Object Manager, Flows, Sharing Settings, DLRS, SuperClone Pro, among others
    • Address and resolve technical Salesforce issues promptly as they arise
    • Collaborate with the Evaluation Manager to prepare and update reports, dashboards, and pre-filled documents. This includes providing instructions for contractors doing reporting, monitoring their progress, and testing deliverables
    • Train and supervise the Salesforce Database Administrator
    • Create and update "how-to" documentation for end-users, providing hands-on training when required
    • Provide hands-on support for staff to supplement the Database Administrator
    • Ensure data quality and accuracy, providing exceptional customer service and database management.
    • Minimum of 3 years experience as a Systems Administrator or in a similar role.
    • Proficiency in Cisco Technologies.
    • Proficiency in Citrix Technologies.
    • Proficiency in Cloud Technologies.
    • Proficiency in Dell Technologies.
    • Proficiency in Firewall Technologies.
    • Experience in AB Testing.
    • Experience in managing Active Directory.
    • Proficiency in Backup Technologies.
    • Knowledge in Cluster Analysis.
    • Familiarity with Computer Hardware.

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    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    39 results for Systems Administrator in Worcester, MA

    Systems Administrator We are in search of a Systems Administrator to join our team located in Burlington, Massachusetts. As a Systems Administrator, your primary role will be to manage and enhance our client data operations. This includes overseeing the operation of the Client Data department, managing Salesforce configuration, troubleshooting technical Salesforce issues, and providing staff assistance. <br><br>Responsibilities:<br>• Facilitate and manage the operation of the Client Data department, including both short-term and long-term priorities<br>• Manage the quarterly release of updates to the Salesforce organization, with a focus on improving user experience through the resolution of ongoing issues, the creation of new workflows, and streamlined data collection<br>• Lead the implementation of new "builds" in collaboration with the Database Administrator and program staff<br>• Customize user experiences based on program needs using Salesforce tools like Lightning App Builder, Object Manager, Flows, Sharing Settings, DLRS, SuperClone Pro, among others<br>• Address and resolve technical Salesforce issues promptly as they arise<br>• Collaborate with the Evaluation Manager to prepare and update reports, dashboards, and pre-filled documents. This includes providing instructions for contractors doing reporting, monitoring their progress, and testing deliverables<br>• Train and supervise the Salesforce Database Administrator<br>• Create and update "how-to" documentation for end-users, providing hands-on training when required<br>• Provide hands-on support for staff to supplement the Database Administrator<br>• Ensure data quality and accuracy, providing exceptional customer service and database management. Payroll Administrator We are offering a long-term contract employment opportunity for a Payroll Administrator in Norwood, Massachusetts. This role is based in the industry of Human Resources Info Systems and involves handling payroll and tax compliance, as well as employee withdrawal/enrollment information. <br><br>Responsibilities:<br>• Oversee payroll compliance projects as per assigned tasks<br>• Take responsibility for state tax compliance processes<br>• Manage employee withdrawal and enrollment information<br>• Assist with Accounts Payable responsibilities when necessary<br>• Utilize Paychex for efficient payroll management<br>• Ensure compliance with I-9 regulations<br>• Maintain and manage HRIS - Human Resources Info Systems effectively. Salesforce Implementation Project Manager <p>Sr. Salesforce Implementation Project Manager / Business Systems Analyst</p><p><br></p><p>Hybrid onsite 2-3 days a week just outside of Boston. There is no chance this role becomes fully remote, you must live a commutable distance from Boston. The team would like someone who can interface face to face in-person with the business and technology teams at least 2-3 times per week.</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Salesforce Business Systems Analyst (BSA) / Project Manager</strong> to join our dynamic team of 40 professionals, which consists of 9 full-time employees and many contractors. The primary focus of this role is to serve as the <strong>Salesforce expert</strong> for the organization, acting as a liaison between business users and the development team. You will gather business requirements, translate them into actionable items for developers, and ensure the successful delivery of Salesforce solutions.</p><p>This role is critical for supporting various departments across the organization that utilize different Salesforce modules, with a current focus on <strong>Service Cloud</strong> and <strong>Experience Cloud</strong>. The ideal candidate will possess a deep understanding of Salesforce, excellent project management skills, and the ability to collaborate effectively with both technical and non-technical stakeholders.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Serve as the organization's Salesforce expert with a focus on Service Cloud and Experience Cloud (preferred but not mandatory).</li><li>Facilitate conversations with business users to gather and document requirements, ensuring clarity and alignment between stakeholders.</li><li>Work directly with developers to translate requirements into actionable user stories for sprints, ensuring goals and priorities are well-defined and met within deadlines.</li><li>Manage and oversee multiple Salesforce-related projects simultaneously, ensuring successful execution from initiation to delivery without people-management responsibilities.</li><li>Act as a trusted advisor to the business by understanding their struggles and identifying Salesforce-based solutions to drive impact and efficiency.</li><li>Provide training or user support when necessary, ensuring the seamless adoption of solutions.</li><li>Collaborate with internal teams to prioritize, strategize, and align project objectives with organizational goals.</li><li>Ensure standard practices for no-code Salesforce development are followed, aligning with existing framework and solutions.</li></ul><p><br></p> Lead Systems Engineer <p>We are offering an exciting opportunity for a Lead Systems Engineer in Hampden County, Massachusetts. In this role, you will be the primary technical designer and administrator for systems. You will also mentor and train IT system engineers and administrators, implement security procedures, and work on multiple projects as a project leader. </p><p><br></p><p>Responsibilities:</p><p>• Taking the lead role in designing, deploying, and supporting enterprise-class Windows and Linux configuration management and system deployment.</p><p>• Mentoring, coaching, and providing training to IT system engineers and administrators.</p><p>• Implementing and maintaining security policies and procedures to ensure the security, confidentiality, and audibility of administrative information resources.</p><p>• Leading meetings to enhance communication on IT-related subjects across the campus.</p><p>• Working on multiple projects as a project leader, proposing and implementing strategies in the migration and consolidation of complex distributed systems to a more centralized enterprise model.</p><p>• Analyzing, monitoring, and updating systems to keep up with changing technologies.</p><p>• Designing, analyzing, and configuring Windows and Linux servers in a heterogeneous environment to install, upgrade, monitor, maintain, and troubleshoot the system.</p><p>• Monitoring system performance and tuning system resources to maintain efficient use of managed resources.</p><p>• Responding to escalated alerts and customer reported issues.</p><p>• Developing tools for automation of tasks and integration of other IT services.</p><p>• Actively participating in the planning of both short- and long-term goals and directions for the team, researching, recommending, and implementing industry best practices</p> Firm Administrator (Director Finance & Administration) <p><strong>Exciting Opportunity: Firm Administrator (Director of Finance, Admin & Operations) – Boston Law Firm</strong></p><p>Are you a strategic leader with a passion for finance, operations, and administration in a dynamic legal environment? Our client, a highly respected law firm in Boston, is seeking a <strong>Firm Administrator</strong> to oversee and optimize their business operations. If you thrive in a collaborative, collegial environment and have a track record of success in law firm management, this could be the perfect opportunity for you!</p><p><strong>Why Join Our Client?</strong></p><ul><li><strong>Thriving & Growing:</strong> The firm has experienced consistent growth, especially in recent years.</li><li><strong>Strong & Stable Culture:</strong> A loyal and dedicated team, known for its collegial and supportive atmosphere.</li><li><strong>State-of-the-Art Office Space:</strong> Enjoy working in a brand-new, modern office.</li><li><strong>Exciting Technology Revamp:</strong> Be a key player in upgrading and enhancing firm-wide technology.</li></ul><p><strong>Position Highlights:</strong></p><ul><li><strong>Title:</strong> Firm Administrator (Think Director of Finance, Admin & Operations)</li><li><strong>Location:</strong> Boston, MA</li><li><strong>Industry:</strong> Law Firm</li><li><strong>Compensation:</strong> Up to $250K + small holiday bonus (flexibility for exceptional candidates)</li><li><strong>Reports To:</strong> Managing Partner & Management Committee</li><li><strong>Direct Reports:</strong> 11 (including Controller, Billing Coordinators, Reception/Admin, Legal Secretaries, Paralegals)</li><li><strong>Work Schedule:</strong> In-office 4-5 days/week initially, then potential for 1 remote day/week after onboarding (3-4 months)</li></ul><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Accounting:</strong></p><ul><li>Supervise Controller and oversee all financial functions, including reporting and profitability analysis.</li><li>Manage cash flow, billing, collections, and payroll operations.</li><li>Oversee 401(k) and profit-sharing plans, ensuring compliance.</li><li>Assist with financial planning, client billing, and proposal preparation.</li></ul><p><br></p><p><strong>General Office, HR, Technology & Administration:</strong></p><ul><li>Oversee hiring, onboarding, and benefits administration (health insurance, 401(k), etc.).</li><li>Manage staff recruitment and assist with attorney hiring.</li><li>Supervise administrative support teams, ensuring optimal performance and coverage.</li><li>Maintain and enhance IT systems, collaborating with external vendors for solutions.</li><li>Oversee firm insurance policies, risk management, and compliance.</li><li>Organize firm events, meetings, and maintain vendor relationships.</li></ul> Salesforce Administrator We are in search of a Salesforce Administrator to join our team in Waltham, Massachusetts. The Salesforce Administrator will play a crucial role in managing and optimizing our Salesforce platform, and will be required to leverage their expertise in Salesforce Administration, Salesforce Lightning Platform, and Microsoft Excel. This role is within the IT industry and is a permanent position.<br><br>Responsibilities:<br>• Administer and maintain our Salesforce platform with precision and efficiency.<br>• Utilize Salesforce Lightning Platform to optimize our business processes and user experience.<br>• Leverage Microsoft Excel to analyze data and generate insightful reports.<br>• Employ knowledge in Cisco Technologies to ensure seamless integration with our Salesforce platform.<br>• Utilize Cloud Technologies to manage and store Salesforce data securely.<br>• Apply Dell Technologies to enhance our hardware infrastructure supporting Salesforce.<br>• Use Backup Technologies to protect our Salesforce data and ensure business continuity.<br>• Perform Cluster Analysis to identify patterns in our Salesforce data and drive business decisions. Property Administrator <p>Our client, in the Real Estate industry, is in search of a Property Administrator to be a part of their Real Estate & Property team based in the Roslindale, Massachusetts area. The role involves the utilization of various software systems to manage property-related functions, including customer inquiries, credit applications, and customer records. This position offers a short-term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Utilize Accounting Software Systems for managing property-related financial tasks</li><li>Employ ADP - Financial Services for efficient financial processing and management</li><li>Use CRM for managing customer interactions and inquiries</li><li>Operate JD Edwards EnterpriseOne for comprehensive business process management</li><li>Oversee the Management System for efficient property administration</li><li>Handle Accounting Functions to ensure financial accuracy and compliance</li><li>Manage Accounts Payable (AP) and Accounts Receivable (AR) to ensure smooth financial operations</li><li>Oversee Billing Functions to ensure timely and accurate invoicing</li><li>Participate in Budget Processes to assist in financial planning and forecasting</li></ul> Help Desk Analyst II <p>We are inviting applications for the role of Help Desk Analyst II. This position spans across the IT industry and is located in Southern Rhode Island. You will be accountable for providing excellent technical support, guaranteeing the seamless operation of our IT systems, and proactively solving problems. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Ensure prompt resolution of IT support tickets while maintaining clear and detail oriented communication</p><p>• Provide IT support to employees, ensuring a high level of customer satisfaction</p><p>• Troubleshoot and support PCs, printers, peripherals, and network connectivity issues with a customer-first mindset</p><p>• Assist employees with technology issues so they feel supported and empowered</p><p>• Adhere to established IT policies and procedures to ensure efficient issue resolution</p><p>• Take responsibility of technical issues, seeing them through to resolution with minimal supervision</p><p>• Contribute to IT projects and assist with system administration tasks as needed</p><p>• Support users on physical desktops, laptops, and Virtual Desktops</p><p>• Develop knowledge base articles for self-help issues</p><p>• Maintain hardware and software within the ticketing system</p><p>• Onboard and remove employees</p><p>• Work in a dynamic environment, ready to tackle challenges as they arise</p><p>• Be available during normal business hours with occasional off-hour/weekend projects</p><p>• Identify problems, draw valid conclusions, and suggest solutions.</p> Desktop Support Analyst JOB SUMMARY:<br><br>The IT Support Specialist will work directly with the Associate Director of Information Technology and support them in daily tasks, repairs, maintenance of systems, and diagnosis of problems that arise with computers and machines.<br><br>JOB RESPONSIBILITIES:<br> Assists Associate Director of Information Technology Department with prioritizing funds based on primary department projects and company IT requirements.<br> Maintaining efficient relationships with other department heads to determine their technological needs.<br> Responsible for all repair and installation requests.<br> Monitoring inventory of available hardware devices or computer accessories to assess purchasing needs for the Associate Director of Information Technology.<br> Creating long-term schedules to determine when to update company computer systems and cybersecurity measures.<br> Researching new business technologies and IT software to strengthen the organization's computer systems.<br> Creating surveys to gauge company employee IT needs and questions.<br> Drafting informational documents to help company employees troubleshoot standard computer problems and navigate recent program updates.<br> Assisting Associate Director of Information Technology with complex installations or repairs.<br> At the direction of the Associate Director of Information Technology, implement new software programs and computer technologies that support organizational goals and objectives.<br> All other duties as assigned.<br>KEY RELATIONSHIPS: <br><br> Reports to the Associate Director of Information Technology.<br> Establishes and maintains strong working relationships with all company personnel. <br> Communicates well with others. <br><br>EXCELLENCE IN THIS POSITION:<br><br>Excellence in this position includes ability to:<br> Identify and resolve or route issues in a highly organized fashion.<br> Enter data quickly and accurately.<br> Exhibit a high level of written and verbal communication skills.<br> Exhibit a professional demeanor at the job.<br> Be a flexible, service-oriented team player.<br><br>SKILL REQUIREMENTS:<br><br> Excellent technical skills, including analytical skills and advanced computer skills.<br> Disaster recovery skills.<br> Strong writing skills.<br> Customer support and interpersonal skills.<br> Knowledge of hardware, software, networks, and systems.<br> Troubleshooting and problem-solving abilities.<br> Communication and customer service skills.<br><br> QUALIFICATIONS:<br><br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br> While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Vision abilities required by this job include close vision, and ability to adjust focus.<br><br>EDUCATION AND/OR EXPERIENCE:<br> Collaboration across organizations: 1 year (Preferred)<br> IT support: 3 years (Preferred)<br> Software troubleshooting: 3 years (Required) Contracts Administrator <p>We are offering a permanent employment opportunity for a Contract Administrator. This role involves working in a remote setup, dealing with extensive contracts and proposals in a detail-oriented capacity. The job function will involve a high degree of interaction with internal functional groups and external customers.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately and efficiently process customer credit applications </p><p>• Maintain precise records of customer credit</p><p>• Handle customer inquiries and provide appropriate resolutions</p><p>• Monitor customer accounts and initiate necessary actions</p><p>• Draft, interpret, and manage large multifaceted proposals and contracts to ensure business objectives and regulations are met</p><p>• Assess, interpret, and review documents to negotiate contracts within agreed parameters, including government procurement and cost control guidelines</p><p>• Oversee compliance of contractual obligations and provide legal advice on contract matters to the organization</p><p>• Collaborate with internal functional groups to negotiate contracts with customers and execute contract agreements in a timely manner</p><p>• Prepare legal documentation and reports for internal functional group review and approval</p><p>• Participate in meetings to ensure all relevant business units understand the contractual requirements</p><p>• Manage the interface between the organization and external customers to resolve any matters affecting contract administration</p><p>• Prepare recurring contract status or progress reports for internal use or for submittal to external customers</p><p>• Manage small projects, including CORE initiatives</p> Payroll Administrator <p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p> Technical Support Analyst II <p>We are offering an opportunity for a Technical Support Analyst II in Windsor, Connecticut 06095. This role primarily involves providing intermediate technical support, configuring and installing moderately complex software for IT users’ desktops and mobile devices. The successful candidate will be responsible for troubleshooting to identify issues and escalate them to the appropriate team for resolution.</p><p><br></p><p>Responsibilities</p><ul><li>Provide functional support of applications to isolate issues and distribute them to the appropriate team for resolution.</li><li>Process complex help desk tickets and facilitate their resolution, working with external vendors as needed.</li><li>Isolate higher level issues by reproducing the incident, identifying invalid data within the database, and tracing transactions through infrastructure to identify the failure point.</li><li>Create DB scripts to correct invalid data within the database.</li><li>Deliver post-development support, including client installations.</li><li>Contribute to the creation and modification of system or application monitors.</li><li>Provide management with ticket reports, Pareto Report, and various others.</li><li>Update Support and User Guides.</li><li>Document user support and maintenance procedures as well as standardized communications to users and management.</li><li>Train less experienced end users and staff in resolving more complicated PC technical issues and processes.</li></ul> Business Analyst <p>We are offering a detail oriented services industry contract opportunity. A fully remote role, we are in search of a Business Analyst with a focus on Change Management. This role involves supporting the implementation of a Human Capital Management system across the enterprise, coordinating with various internal teams, and helping to promote adoption of the new system.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Assist in developing strategies and plans to encourage the adoption of the new HCM platform.</p><p>• Partner with the Change Management Lead to conduct readiness evaluations and stakeholder analyses.</p><p>• Collect and scrutinize data to understand the potential impacts of the implementation on employees, processes, and systems.</p><p>• Document the effects of change on roles, responsibilities, and workflows to aid in the planning of mitigation strategies.</p><p>• Support the execution of communication plans by creating emails, memos, FAQs, and presentation materials tailored to different stakeholder groups.</p><p>• Organize meetings, workshops, and focus groups to collect feedback and address stakeholder concerns.</p><p>• Aid in identifying training needs based on the impact analysis and project planning.</p><p>• Provide logistical support for training events, including scheduling, material preparation, and user enrollment tracking.</p><p>• Monitor and report on resistance trends and propose solutions to overcome barriers to adoption.</p><p>• Assist in defining and tracking key performance indicators such as user adoption rates, proficiency levels, and feedback scores.</p><p>• Report progress and potential risks to key stakeholders.</p><p>• Provide administrative support for change management workstreams, ensuring all project documentation, timelines, and deliverables are maintained and up-to-date.</p> Research Analyst We are offering a long-term contract employment opportunity for a Research Analyst based in Providence, Rhode Island. As a Research Analyst, you will be working within the construction industry, providing data compilation, analysis, and scrubbing to support Program Managers. The role will also involve tracking team deliverables and creating reminders for upcoming deadlines. <br><br>Responsibilities:<br>• Provide comprehensive data compilation and organization for Construction Customer Meter Services and Field Operations reporting.<br>• Perform data analysis and generate both periodic and ad-hoc reports.<br>• Scrub data through research using various internal systems and external public databases.<br>• Maintain a system of tracking due dates for various team deliverables and set reminders as deadlines approach.<br>• Work independently on extensive data scrubbing projects.<br>• Interpret information and analyze relationships among several parts of a problem or situation, articulating findings that lead to resolution.<br>• Communicate effectively, both orally and in writing. Sr. Financial Analyst <p>A leading global player in robotics headquartered in the Burlington, MA area is seeking a Senior Financial Analyst. The company is a part of a $7 billion global conglomerate and offers significant growth opportunities.</p><p><br></p><p>The role encompasses financial analysis, reporting, and requires expertise in Excel and accounting principles. The candidate must be able to communicate effectively across functions and entities. Main duties include preparing financial reports, assisting in closing, developing analytical tools for decision-making, supporting budgeting process, and contributing to reviews and audits. Reporting to the Controller, this is a high-visibility, individual-contributor role with critical deliverables. </p><p><br></p><p>Successful candidates will have 3-4 years' experience in comparable roles, a bachelor’s degree in finance or accounting, knowledge of US GAAP and strong analytical and problem-solving skills. Proficiency in financial reporting tools and data visualization tools like Power BI and Tableau is beneficial. Any experience with an ERP system, specifically Epicor is highly preferred. Experience in a manufacturing environment with inventory experience is ideal. The candidate should be able to work independently in a deadline-oriented environment, and display proactive, future-focused positivity.</p><p><br></p> Medical Insurance Claims Specialist We are offering a short term contract employment opportunity for a Medical Insurance Claims Specialist in Easthampton, Massachusetts, United States. This role involves managing insurance claims within the medical industry and ensuring precise and efficient billing functions. The individual will work in a team-oriented workplace, focused on providing quality customer service and maintaining meticulous records.<br><br>Responsibilities:<br>• Oversee billing functions and financial verification processes<br>• Deliver detail-oriented and timely customer service<br>• Uphold all organizational and program policies and procedures<br>• Administer all necessary administrative paperwork as part of the Client Intake Packet via our Electronic Medical Record (EMR) system<br>• Ensure that intake paperwork adheres to quality assurance standards<br>• Respond promptly to all intake communications, including calls, voicemails, website inquiries, and emails<br>• Inform the client about service availabilities, rights, and responsibilities<br>• Manage the assignment, documentation, and entry of client ID into all relevant systems<br>• Collaborate with the Clinic Administrator as needed for additional resources or support<br>• Perform insurance eligibility checks and input clinical authorizations as required<br>• Schedule clients on the clinicians' calendars and participate in staff meetings and utilization reviews<br>• Retrieve previous medical/psychiatric records prior to the client's initial visit<br>• Liaise with clinical staff as needed <br>• Familiarity with EMR (we use Credible) and insurance companies to verify eligibility is required. IT Manager <p>We are seeking a proactive and experienced IT Manager for our manufacturing client. This role focuses on managing ERP systems, providing helpdesk support, and ensuring seamless IT operations to support business objectives. The ideal candidate will have a strong background in ERP systems and troubleshooting, helpdesk management, and manufacturing IT environments.</p><p><br></p><p>Key Responsibilities:</p><p>-         Oversee the maintenance, configuration, and reliable operation of the ERP system.</p><p>-         Collaborate with departments to identify ERP requirements, implement solutions, and optimize system performance.</p><p>-         Manage system upgrades, patches, and troubleshooting to ensure minimal disruption to operations.</p><p>-         Address and resolve IT incidents, escalating complex issues as necessary.</p><p>-         Maintain a ticketing system to track, prioritize, and report on support requests.</p><p>-         Monitor and maintain the company’s IT infrastructure, including servers, networks, and hardware.</p><p>-         Ensure cybersecurity measures are in place to protect company data and systems. </p><p>-         Align IT strategies with the company’s business objectives and manufacturing processes.</p><p>-         Collaborate with production teams to ensure IT systems support manufacturing workflows and processes.</p><p>-         Manage and troubleshoot technology related to production equipment and systems.</p> Senior Financial Analyst - Hybrid <p>Rapidly growing Technology Company located in Burlington area seeks a highly motivated Senior Financial Analyst due to a recent promotion. Great opportunity as the Company has experienced 10+ years of double-digit growth, excellent mission statement, collaborative team friendly working environment and just moved into brand new space. The Senior Financial Analyst will join a DYNAMIC Finance team reporting into the Senior Director supporting a key business segment with multisite locations. Duties include budget & forecasting preparation, planning & reporting (P& L, key balance sheet items and business metrics), operating expense and variance analysis, complex financial modeling, management reporting and analysis of business results pertaining to billings, EBITDA, CapEx ROI and operating cash flow and internal control initiatives. BS Degree in Finance or Accounting is required, MBA or MBA candidate preferred with 5+ years of related financial analysis experience. Previous experience working for a large global organization with international operations is preferred. Must have strong financial modeling and computer skills, advanced Excel and Access required along with strong overall written and oral communication skills. Ability to present financial information and models in a concise and easily comprehensive manner to leadership. Bonus plan and strong benefits offered including unlimited CTO – Hybrid Model (1-2 days per week) with flexibility when needed. If interested, reach out to Dino Valeri at dino.valeri@roberthalf or message me thru LinkedIn.</p> Financial Analyst <p><strong>Job Title: </strong>Financial Analyst </p><p><strong>Location:</strong> Greater Hartford area / <strong><em>HYBRID </em></strong><em>opportunity </em></p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013173782</p><p><br></p><p><strong>WHY WE LIKE THIS ROLE / COMPANY:</strong></p><ul><li>Excellent place to learn & grow for someone with an entrepreneurial spirit!</li><li>They have a strong history along with an exciting future ahead with PE backing and growth strategy</li><li>Competitive base pay, strong annual bonuses and an 8% company contribution to retirement plan!   </li></ul><p><strong>Main Responsibilities:</strong></p><ul><li>Implement sophisticated data mining strategies to perform quantitative analyses of financial and actuarial information, providing actionable insights to support business decisions.</li><li>Oversee and enhance the functionality of financial databases within external platforms, ensuring seamless integration of varied data sources to elevate analytics.</li><li>Create and improve financial forecasting frameworks</li><li>Develop and deliver detailed financial reports and presentations tailored for senior executives, regulatory authorities, financial institutions, and credit rating agencies.</li><li>Collaborate on the preparation of financial statements and management reports.</li><li>Analyze potential mergers, acquisitions, and business growth opportunities, providing well-informed, data-backed recommendations.</li><li>Execute specialized financial analyses as needed to aid senior leaders in making informed strategic decisions.</li><li>Utilize a wide range of tools, including database management, automation and Power BI to streamline financial reporting and analysis processes</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Finance, Accounting, Actuarial Science, Economics, or a related field</li><li>Pursuing or willing to pursue CFA, CPA, or advance degrees in business is highly preferred </li><li>System savvy - Advanced experience with database management, automation and data visualization tools are required </li><li>3-5+ years of experience in finance within the insurance or financial service industry</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p> Help Desk Analyst I We are offering a long-term contract employment opportunity for a Help Desk Analyst I in Somerville, Massachusetts. This role is within the IT industry and will be based in an office environment. As a Help Desk Analyst I, you will be part of a team providing tier 1 IT support, dealing with a variety of tasks from handling IT support tickets, managing laptop configurations, to maintaining an organized inventory.<br><br>Responsibilities:<br><br>• Handle incoming IT support tickets and ensure timely resolution<br>• Assist with the installation and troubleshooting of software on laptops<br>• Manage configurations on laptops before they are shipped out<br>• Maintain an organized inventory of IT equipment including laptops, Mac & Windows devices, iPhones/Mobile phones, and iPads<br>• Provide general IT support across a variety of devices and platforms including Android, Cisco, Citrix Technologies, Microsoft, and Active Directory<br>• Ensure the proper deployment and configuration management of IT resources<br>• Assist in the maintenance of hardware including Apple devices and a variety of Dell makes and models<br>• Help manage a user base of approximately 200, ensuring IT needs are met efficiently and effectively. Project Coordinator <p>We are offering a temporary employment opportunity for a Project Coordinator. As a Project Coordinator, you will be expected to manage project tasks, maintain efficient communication, and utilize various tools for project tracking.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Assist in organizing and maintaining project schedules and action items.</p><p>• Utilize Microsoft Teams and Smartsheet for efficient project tracking and collaboration.</p><p>• Act as a taskmaster, ensuring tasks are recorded, prioritized, and completed in a timely manner.</p><p>• Oversee risk action items log, ensuring all risks are identified, recorded, and addressed.</p><p>• Employ CRM and Microsoft Excel skills for project management and communication.</p><p>• Engage in hands-on work such as coordinating meeting schedules and other organizational tasks.</p><p>• Ensure all project-related activities are on track by following up on action items.</p><p>• Leverage Atlassian Jira, Microsoft Office Suites, and Microsoft Outlook for project coordination and communication.</p><p>• Apply knowledge of budget processes and contracts in the context of project coordination.</p><p>• Utilize communication skills to foster collaboration and drive project success.</p> SAP Basis Manager We are offering a permanent employment opportunity for a SAP Basis Manager who will play an integral part in our team, based in Woburn, Massachusetts. As a SAP Basis Manager, you will be primarily responsible for supporting our current ECC 6.0 environment and leading the migration to S/4HANA, while providing ongoing support for manufacturing operations across multiple locations.<br><br>Responsibilities:<br>• Lead the planning and execution of the S/4HANA migration project.<br>• Provide expert-level support for the current ECC 6.0 environment.<br>• Conduct comprehensive AS-IS to TO-BE assessments for the system transformation.<br>• Collaborate with the project team on the S/4HANA migration planning and execution.<br>• Perform system administration tasks, including performance tuning and troubleshooting.<br>• Document requirements that can be transferred to the S/4HANA environment.<br>• Maintain the ability to quickly adapt and ensure accuracy in a fast-paced environment.<br>• Be accessible and on-call as needed to support global operations.<br>• Maintain strong communication and collaboration skills to work effectively with the team.<br>• Gather and document requirements that can be transferred to the S/4HANA environment. Tech Application Support - Advanced <p>Acts as primary support for operational business systems and/or for the systems development and programming areas to assure the integrity stability and availability of these environments. Assures compliance to production standards responsible for the identification isolation and resolution of all production problems.</p><p><strong>Essential Function</strong>s:</p><ul><li>Perform frontline technical support as part of a global team to deliver exemplary customer service to CRDs SaaS Operations clients.</li><li>Coordinate with clients internal Charles River colleagues and CRD vendors to investigate troubleshoot and resolve client-reported problems or issues detected by CRDs automation tools.</li><li>Follow departmental procedures to ensure timely high quality delivery of service to Charles River global SaaS Operations clients and help ensure a five 9s level of service availability.</li><li>Escalate and track issues which exceed the scope of the frontline support capability.</li><li>Ensure all internal SaaS Operations tracking systems and documentation are accurate and current.</li><li>Provide periodic off-hours support.</li></ul> Investment Operations Analyst - Advanced <p>This is an <strong>Intermediate Level Investment Operations role</strong> for a <strong>Boston Shareholder Services team</strong>, focusing on late afternoon/evening processes. Key responsibilities include maintaining client databases, processing/auditing trades, handling NAV delay communications, managing client inquiries, resolving discrepancies, and ensuring timely trade settlements with custodians. Additional duties involve supporting process improvements, deploying operational changes, assisting with systems integration, adhering to risk escalation protocols, and acting as a backup for the team leader.</p><p><br></p> Help Desk Analyst II We are seeking a Help Desk Analyst II to become a part of our team in Boston, Massachusetts. In this role, you will be tasked with providing onsite support to our key clients across various sectors such as non-profit, financial, marketing, and technology. This position offers a contract to permanent employment opportunity and requires efficiency, a strong in-person presence, and the capability to provide daily support to executive level personnel.<br><br>Responsibilities:<br><br>• Ensure seamless operation of Windows Server & Active Directory technologies (DNS, FSMO, DHCP) <br>• Efficiently manage Microsoft solutions M365: OneDrive, OneNote, SharePoint, Team Office | Word, Excel, PowerPoint Admin Center<br>• Handle Intune/Endpoint Manager operations: Join devices into Azure AD, create, modify, maintain configuration profiles, Conditional Access, Manage applications, Autopilot<br>• Oversee Azure AD: Manage Users and Groups, Password resets, Authentication methods<br>• Have a comprehensive understanding of virtualized technologies and a solid understanding of SAN technologies<br>• Be knowledgeable about Firewall/Router/Switch/WAP (Configuration, maintenance & troubleshooting)<br>• Troubleshoot in a Linux/Unix environment<br>• Utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments<br>• Leverage your experience with project, client, and customer engagement<br>• Exercise your proficient written, verbal and presentational communication skills to provide excellent customer service and solve analytical problems.