**** Hybrid with 2 days onsite in East metro Twin Cities***
Robert Half has a client in the medical field hiring for a permanent Electronic Medical Records (EMR/EHR) Administration Support Specialist. In this role you would work on a 2 person team supporting end users at clinics around the Twin Cities on any tier 1 to 3 issues. Daily support can range from basic navigation/functionality questions for new hires to detailed and unique situations that will require research to resolve. This is a small team so you'll be able to work on a wide variety of technical issues and along with partnering directly on the support and maintenance of the EMR system through patching and maintenance windows.
Responsibilities: • Provide consultation, configuration, testing, support, and training for clinical technology applications to enhance workflow efficiency and patient care. • Develop a deep understanding of user workflows and assigned systems, and recommend improvements to optimize utilization. • Lead system upgrades, ensuring they are carried out through accurate configuration, rigorous testing, and comprehensive training. • Manage resources across various projects, ensuring any issues are addressed promptly and escalated where necessary. • Collaborate in the creation of training materials and documentation, and facilitate communication between IT and operations departments. • Participate in committees and system evaluations to address clinical computing needs. • Continually develop your skills and knowledge in organization-specific clinical technologies. • Maintain expertise in a variety of technologies such as Cisco, Citrix, Cloud, Dell, Firewall, and Backup technologies, as well as Active Directory and Computer Hardware. • Apply your knowledge of AB Testing and Cluster Analysis to improve system efficiency and effectiveness.
ANYONE INTERESTED IN MORE DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.
• A minimum of 5 years of experience in a Clinical Informatics role or similar within the Healthcare/NHS industry.
• Previous EMR/EHR administration experience required, exact brand/product is unimportant.