<p>Role Overview</p><p>We are seeking experienced <strong>Mail Engineers</strong> to support enterprise‑level messaging and mobile device management services within a <strong>highly regulated, government‑facing environment</strong>. This role is responsible for the <strong>design, configuration, integration, testing, release, maintenance, and operational support</strong> of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, configure, integrate, test, release, maintain, and support <strong>Microsoft O365 Cloud services</strong>, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support <strong>Enterprise Messaging and MDM services</strong> in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to <strong>urgency, impact, priority, and SLAs</strong>, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate <strong>change and release management</strong> activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through <strong>root‑cause analysis</strong>, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Washington, District of Columbia. In this role, you will focus on creating and optimizing solutions using the Microsoft Power Platform while collaborating with stakeholders to address business needs. This position offers an exciting opportunity to leverage your expertise in software development to drive innovative and efficient solutions.<br><br>Responsibilities:<br>• Collaborate with stakeholders, project managers, and technical teams to identify requirements and translate them into Power Platform solutions.<br>• Design and develop custom applications using Power Apps, ensuring smooth integration with existing systems.<br>• Create automated workflows using Power Automate to enhance business processes and minimize manual efforts.<br>• Develop and deploy conversational AI experiences with Copilot Studio to address organizational needs.<br>• Utilize programming languages such as JavaScript, Power Fx, and C# to build efficient and scalable solutions.<br>• Ensure that all solutions align with organizational goals and meet performance standards.<br>• Provide technical support and troubleshooting for Power Platform applications to maintain operational efficiency.<br>• Stay updated on emerging technologies and tools within the Microsoft ecosystem to continuously improve solutions.<br>• Collaborate with cross-functional teams to ensure successful implementation and delivery of projects.
<p><strong>Senior Juniper Network Engineer</strong></p><p><strong>Location:</strong> Onsite in Lorton, VA</p><p><strong>Schedule:</strong> Monday–Friday, 9:00am–5:00pm</p><p><strong>Employment Type:</strong> Full-time Contract, 6 Months with Potential for Conversion </p><p><strong>Overview</strong></p><p>A government IT program is seeking a <strong>Senior Juniper Network Engineer</strong> to provide expert-level engineering, operations, and maintenance support for mission‑critical field communications systems used worldwide. This program delivers a wide range of IT applications and infrastructure services, including enterprise network support, service desk, workstation engineering, telecommunications engineering, mobility services, and more.</p><p>This role supports a high‑visibility customer environment and requires someone who can operate independently, communicate effectively with technical and non-technical stakeholders, and manage complex network systems with a high degree of accuracy and professionalism.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>primary Subject Matter Expert (SME)</strong> for a specialized government system, becoming the single point of technical authority for network-related issues.</li><li>Provide <strong>independent operations & maintenance (O&M)</strong> support for mission‑critical systems, requiring broad and deep knowledge across applicable network technologies.</li><li>Configure and support <strong>Juniper SRX‑series security devices</strong> (JNCIP‑SEC or JNCIE‑SEC level proficiency), ensuring alignment with industry best practices and federal security standards.</li><li>Configure and support <strong>Juniper EX‑series switches</strong> using 1Gbps and 10Gbps backplanes, including copper and fiber connectivity and high‑availability (HA) solutions.</li><li>Configure and support <strong>Cisco Firepower ASA firewalls</strong>, including AnyConnect VPN access, HA configurations, secure authentication integrations, and remote-access security.</li><li>Design and maintain an <strong>out‑of‑band (OOB) management network</strong> using TrippLite serial consoles, iDRAC, and similar technologies.</li><li>Collaborate with customers, contractors, and vendors on the design and specification of <strong>Private IP (PIP)</strong> and Internet circuits.</li><li>Ensure high availability of <strong>Network Time Protocol (NTP)</strong> across all networks.</li><li>Follow established <strong>configuration management processes</strong> to maintain consistency, security, and accuracy in network configurations.</li><li>Develop and maintain <strong>technical documentation</strong>, network diagrams, and system references.</li><li>Provide clear communication and briefings to customers, including senior leadership.</li></ul>