45 results for Customer Service Representative in Washington, DC
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45 results for Customer Service Representative in Washington, DC
Customer Service RepresentativeWe are in need of a Customer Service Representative based in Washington, District of Columbia. Our industry is primarily focused on customer interaction, specifically with individuals on the housing waitlist. As a Customer Service Representative, you will be handling physical documents, updating our database, and performing various clerical admin duties. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br><br>• Engage in interactions with customers who are on the housing waitlist or seeking to apply for it.<br>• Handle the collection of physical documents from customers.<br>• Update the company database with accurate customer information.<br>• Perform scanning and filing tasks to maintain organized records.<br>• Carry out clerical admin duties to support the smooth running of operations.<br>• Utilize Microsoft Excel and Microsoft Word for data entry and document creation.<br>• Provide excellent customer service by answering inbound calls and addressing customer inquiries.Customer Service Representative<p>Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Falls Church, Virginia region and is a short-term temporary employment opportunity. e </p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>Customer Service RepresentativeWe are on the lookout for a Customer Service Representative to become a part of our team. In this role, you will be interacting with customers who are on the housing waitlist or who are looking to apply for the waitlist. You will be based in Washington, District of Columbia. This role offers a short term contract employment opportunity. <br><br>Responsibilities:<br>• Address customer inquiries related to the housing waitlist.<br>• Gather physical documents from customers as part of the application process.<br>• Utilize Microsoft Word and Excel for data entry tasks.<br>• Keep customer records up-to-date by entering new information into our company database.<br>• Ensure all collected documents are scanned and filed correctly.<br>• Perform various clerical and administrative duties as required.Customer Service RepresentativeWe are offering a short term contract employment opportunity for a Customer Service Representative in Washington, District of Columbia. The role involves interaction with customers primarily related to housing waitlist applications. This position falls under the industry of customer service.<br><br>Responsibilities:<br>• Attend to inbound calls from customers, providing prompt and quality service<br>• Engage in data entry tasks, ensuring all customer information is up-to-date and accurate<br>• Utilize Microsoft Excel and Word to maintain and manage customer records<br>• Handle physical document collection, ensuring all necessary paperwork is obtained and properly filed<br>• Undertake clerical admin duties to support the smooth running of operations<br>• Engage in scanning and filing tasks, ensuring all customer documents are properly archived<br>• Resolve customer inquiries, ensuring their concerns and questions are properly addressed.Customer Service RepresentativeWe are offering a short term contract employment opportunity for a Customer Service Representative in the non-profit industry, based in Washington, District of Columbia, United States. This role is centered around providing exceptional customer service to clients, both telephonically and through chat support. <br><br>Responsibilities:<br>• Deliver high-quality customer service to clients over the phone and via chat support<br>• Handle inbound and outbound calls efficiently and professionally<br>• Respond promptly and professionally to emails received through the Support queue<br>• Assist clients with the registration and account update processes<br>• Address general inquiries as well as specific account inquiries from clients<br>• Perform data entry tasks and maintain accurate customer credit records<br>• Use Microsoft Excel and Word to manage and document customer interactions<br>• Schedule appointments as per client requirements<br>• Process customer credit applications with accuracy and efficiency<br>• Monitor customer accounts and take appropriate action as necessary.Customer Service Representative<p>We are in search of a Customer Service Representative to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. </p><p><br></p><p>Responsibilities: </p><p>• Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction </p><p>• Utilize various computer systems and applications to gather necessary information efficiently </p><p>• Collaborate with team members and other departments to resolve complex customer issues </p><p>• Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns </p><p>• Accurately document customer interactions and update customer accounts in the system </p><p>• Stay up-to-date on product knowledge, industry trends, and company policies </p><p>• Meet performance metrics and quality standards set by the company </p><p>• Handle a high volume of inbound calls with a positive attitude </p><p>• Assist customers by providing product information and offering solutions to ensure customer satisfaction </p><p>• Process customer applications and maintain accurate customer records.</p>Customer Service RepresentativeWe are offering a short term contract employment opportunity for a Customer Service Representative in Washington, District of Columbia. The chosen candidate will be primarily dealing with customers on the housing waitlist or those intending to apply for it. This role revolves around administrative and clerical duties, including document collection, database updating, and file management.<br><br>Responsibilities:<br><br>• Engage in effective communication with customers who are on the housing waitlist or intending to join it<br>• Collect physical documents as part of customer service operations<br>• Update the company database regularly with precise customer information<br>• Manage scanning and filing activities for efficient record keeping<br>• Perform various clerical and administrative duties to ensure smooth operations<br>• Utilize Microsoft Excel and Word for data entry tasks<br>• Handle and respond to inbound calls from customers, providing high-quality service.Customer Service RepresentativeWe are in the process of recruiting a Customer Service Representative to join our team based in Washington, District of Columbia. The individual will primarily interact with customers seeking information on the housing waitlist, maintain accurate records, and perform administrative duties. This is a short-term contract employment opportunity.<br><br>Responsibilities: <br>• Effectively communicate with customers on their status on the housing waitlist or application process<br>• Collect and accurately record physical documents from customers<br>• Update company database with customer information and status updates<br>• Perform scanning and filing tasks to maintain an organized record system<br>• Attend to inbound calls, providing timely and accurate responses to customer inquiries<br>• Use Microsoft Excel and Microsoft Word for data entry and other administrative tasks<br>• Ensure continuous improvement in the quality of customer service provided.Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team. This role, based in Washington, District of Columbia, involves interacting with customers who are on the housing waitlist or are interested in applying for the waitlist. This position is a short term contract employment opportunity and primarily involves clerical and administrative duties.<br><br>Responsibilities:<br>• Engage with customers on the housing waitlist and those interested in applying<br>• Collect physical documents as required<br>• Update the company database with accurate and up-to-date information<br>• Perform data entry tasks with high attention to detail<br>• Utilize Microsoft Excel and Microsoft Word for various tasks<br>• Scan and file necessary documents efficiently<br>• Resolve customer inquiries in a timely and detail-oriented manner<br>• Monitor customer accounts and take appropriate action when necessary<br>• Answer inbound calls, providing excellent customer service at all times.Customer Service RepresentativeWe are on the hunt for a Customer Service Representative for our operations based in Washington, District of Columbia, United States. As a Customer Service Representative, you will be the primary point of contact for customers on the housing waitlist and those looking to apply for the waitlist. This role offers a short term contract employment opportunity in the housing industry where you will handle physical document collection, database updates, and clerical admin duties.<br><br>Responsibilities<br><br>• Engage in effective communication with customers regarding the housing waitlist<br>• Collect and organize physical documents as part of the application process<br>• Update company database regularly to ensure accurate customer records<br>• Perform scanning and filing duties to maintain proper documentation<br>• Carry out clerical admin duties as part of the customer service function<br>• Use Microsoft Word and Excel for data entry and record keeping<br>• Resolve customer inquiries promptly and professionally<br>• Handle inbound calls, providing quality service to customers.Customer Service RepresentativeWe are on the lookout for a Customer Service Representative to join our team in Washington, District of Columbia, United States. In this role, you will be primarily dealing with customers who are on the housing waitlist or planning to apply for the waitlist. This is a short term contract employment opportunity where you will be responsible for tasks such as updating the company database, scanning and filing, and performing clerical admin duties.<br><br>Responsibilities:<br>• Handling interactions with customers on the housing waitlist<br>• Assisting customers who are looking to apply for the waitlist<br>• Collecting and managing physical documents<br>• Updating and maintaining the company database accurately<br>• Scanning and filing necessary documents<br>• Performing clerical and admin duties as required<br>• Utilizing Microsoft Word and Excel for data entry and other tasks<br>• Answering inbound calls and providing excellent customer service.Customer Service Representative<p>We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! This position is based in the Mortgage industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p>Customer Service Representative<p>We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! </p><p>Responsibilities:</p><p> • Efficiently address and resolve customer inquiries</p><p> • Conduct regular monitoring and maintenance of customer accounts</p><p> • Process and verify customer credit applications with precision</p><p> • Ensure customer records are accurate and up to date</p><p> • Uphold high standards of customer service at all times</p>Member Services Customer Service RepresentativeWe are offering an exciting opportunity in the insurance industry at our location in Falls Church, Virginia, United States. We are in search of a Member Services Customer Service Representative to become a part of our team. In this role, you will be crucial in handling customer applications, keeping precise customer records, and resolving customer inquiries, while also overseeing customer accounts and initiating appropriate actions.<br><br>Responsibilities:<br>• Serve as the initial contact for customer inquiries, addressing them through both phone and written communication.<br>• Provide vital clerical support, aiding in data entry tasks for member requests.<br>• Handle policy updates as per customer requests, ensuring they are accurately reflected in the system.<br>• Manage beneficiary changes, ensuring all records are updated accurately and promptly.<br>• Address and process requests for address changes from members, keeping customer records up to date.<br>• Execute other service transactions as needed, maintaining a high level of customer service.<br>• Utilize CRM to maintain customer relationships and ensure a seamless customer experience.<br>• Handle cash activities accurately, adhering to all company policies and procedures.<br>• Leverage knowledge of buying processes to assist customers.<br>• Answer inbound calls, providing exceptional customer service and resolving issues promptly.<br>• Use software applications such as ADP - Financial Services, Concur, Crystal Reports, About Time for efficient data processing and report generation.Senior Staff Accountant<p>My client is seeking an exceptional experienced Staff or Senior Accountant to join our financial operations in the BWI area. This is an exciting opportunity to be an integral part of our expanding company, collaborating closely with the CFO, Controller, accounting staff, customer service representatives, branch managers, outside vendors, and customers. If you are interested in learning more about this or any Robert Half opportunity, email your resume to Jim Meade or connect with him on LinkedIn.</p><p><br></p><p>As a Senior Accountant, your primary responsibility will be to assist and help lead the month end accounting. You will be responsible for preparing journal entries with associated documentation, account reconciliations, as well as being cross trained as a backup for other team members. Your role will also entail process improvement to fine-tune accounting practices.</p><p><br></p><p> Responsibilities:</p><ul><li>Assisting with month end accruals and reconciliations.</li><li>Preparing monthly journal entries.</li><li>Preparing monthly financial statements for review by management.</li><li>Assisting in the preparation of annual budgets.</li><li>Preparing sales tax returns and commission reports.</li><li>Work with the external audit team in preparing audit schedules.</li><li>Assisting with software implementations and automating processes.</li></ul>Account Administrator<p>A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit. Primary job duties include: </p><p><br></p><p>• Process employee and account terminations.</p><p>• Process invoices and payments of accounts; including “Urgent” letter collection procedures.</p><p>• Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.</p><p>• Process incoming and outgoing mail daily.</p><p>• Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems.</p><p>• Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary.</p><p>• Attend in-house training sessions.</p><p>• Maintain a professional and helpful manner at all times.</p><p>• Maintain high degree of accuracy and timeliness; meets or exceeds performance standards.</p><p>• Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.</p>Receptionist<p>We are seeking a Receptionist for our team located in POTOMAC, Maryland. In this role, you will be responsible for handling customer inquiries, maintaining accurate customer records, and managing various administrative duties. This role is an integral part of our team, ensuring effective communication within the office and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Answering multi-line phone system and managing email correspondence.</p><p>• Providing excellent customer service to both internal and external stakeholders.</p><p>• Performing data entry tasks and maintaining organized files.</p><p>• Scheduling appointments and managing calendars.</p><p>• Handling receptionist duties such as greeting visitors and providing general information.</p><p>• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks.</p><p>• Ensuring the reception area is tidy and presentable.</p><p>• Assisting with other administrative tasks as needed.</p><p>• Handling confidential information with discretion.</p><p>• Collaborating with team members to achieve overall organizational goals.</p><p><br></p><p>For immediate and confidential consideration, please submit resumes in confidence to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].</p><p><br></p>Account AdministratorWe are offering a long term contract employment opportunity for an Account Administrator in Hunt Valley, Maryland. This role is within the insurance industry and the successful candidate will be tasked with a range of responsibilities, including the management of client accounts and correspondence. This position will be based onsite.<br><br>Responsibilities:<br><br>• Efficiently process account terminations for both employees and clients.<br>• Handle invoices and payments related to client accounts, ensuring urgent matters are addressed promptly.<br>• Act as a point of contact for clients, addressing queries and concerns over telephone, mail, or email.<br>• Manage daily correspondence, including the processing of incoming and outgoing mail.<br>• Maintain an up-to-date understanding of benefits, products, laws, regulations, and procedures to provide accurate information to clients.<br>• Participate in in-house training sessions to continually improve knowledge and skills.<br>• Consistently maintain a detail oriented and helpful demeanor to ensure a high level of customer service.<br>• Strive for high levels of accuracy and timeliness, meeting or exceeding performance standards.<br>• Assess existing processes and procedures, identifying opportunities for improved efficiency in administrative support.<br>• Manage the adjustment of accounts as needed, ensuring all data entries are accurate.Account AdministratorWe are offering a long term contract employment opportunity for an Account Administrator in the insurance industry, located in Hunt Valley, Maryland, United States. This role is fully onsite and involves managing customer accounts and inquiries, processing customer applications, and maintaining accurate records. <br><br>Responsibilities:<br>• Efficiently handle client calls related to benefits, account status, and supply requests.<br>• Conduct account adjustments and process account terminations.<br>• Regularly initiate contact with clients via telephone, mail, or email to address questions or issues.<br>• Ensure accurate and timely processing of invoices and payments, including "urgent" collection procedures.<br>• Manage incoming and outgoing mail on a daily basis.<br>• Maintain up-to-date knowledge of benefits, products, laws, regulations, systems, and procedures to effectively communicate with clients.<br>• Participate in in-house training sessions to enhance skills and knowledge.<br>• Continuously analyze administrative processes and procedures to identify opportunities for improvement.<br>• Maintain a detail oriented and helpful demeanor in all client interactions.<br>• Ensure high levels of accuracy and meet or exceed performance standards.Receptionist<p>We are offering a contract for a receptionist role based in Falls Church, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. The hours are 12 pm to 7 pm. Must be able to start immediately.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Schedule appointments and meetings, coordinating with various departments to ensure smooth operations.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>Temporary receptionist<p>We are offering a contract for an On Call Temporary Receptionist role based in Vienna, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. </p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>ReceptionistWe are on the lookout for a meticulous and customer-oriented Receptionist for our team in Provo, Utah. As a Receptionist, your main duty will be to manage a multi-line phone system, provide exceptional customer service, and perform precise data entry tasks. This role offers a long-term contract employment opportunity.<br><br>Responsibilities: <br><br>• Managing and answering a multi-line phone system effectively<br>• Providing superior customer service to all stakeholders<br>• Accurate data entry and management of customer information<br>• Handling email correspondence professionally and promptly<br>• Utilizing Microsoft Excel, Outlook, and Word for various administrative tasks<br>• Organizing files and maintaining a systematic record system<br>• Scheduling and managing appointments in a timely manner<br>• Enhancing interpersonal communication within the team through effective coordination.On Call Receptionist<p>This Receptionist position might be right for you! Apply now with Robert Half. If you are articulate and highly skilled, you may be the candidate this prominent company is looking for. This position will be a great fit for someone who is a motivated self-starter that can handle multiple projects at once with a smile. This short-term contract / temporary Receptionist position is a terrific opportunity and is based in the Reston, Virginia area. </p><p>Your responsibilities in this role </p><p>- Handle and route all incoming phone calls </p><p>- Submit orders for office and kitchen supplies </p><p>- Manage various office files and provide general office filing support </p><p>- Oversee various office files and provide general office filing support </p><p>- Be an asset to other administrative staff with support overflow work, including word processing, data entry and Internet research tasks </p><p>- Receive, review, and distribute incoming mail according to specified procedures </p><p>- Create a welcoming environment for visitors </p><p>- Wield strong prioritization skills and a sense of urgency </p>On Call Receptionist<p>This Receptionist position might be right for you! Apply now with Robert Half. If you are articulate and highly skilled, you may be the candidate this prominent company is looking for. This position will be a great fit for someone who is a motivated self-starter that can handle multiple projects at once with a smile. This short-term contract / temporary Receptionist position is a terrific opportunity and is based in the Reston, Virginia area. </p><p>Your responsibilities in this role </p><p>- Handle and route all incoming phone calls </p><p>- Submit orders for office and kitchen supplies </p><p>- Manage various office files and provide general office filing support </p><p>- Oversee various office files and provide general office filing support </p><p>- Be an asset to other administrative staff with support overflow work, including word processing, data entry and Internet research tasks </p><p>- Receive, review, and distribute incoming mail according to specified procedures </p><p>- Create a welcoming environment for visitors </p><p>- Wield strong prioritization skills and a sense of urgency </p>Client Services CoordinatorWe are looking for a Client Services Coordinator to join our team based in McLean, Virginia. Your primary role will be to provide administrative support to our sales professionals, prepare proposal presentations and communication materials, and manage customer inquiries. This is a contract to permanent employment opportunity in the sales brokerage industry.<br><br>Responsibilities:<br>• Support the sales team by managing schedules, coordinating meetings, and ensuring effective communication.<br>• Conduct research and compile data for customer inquiries and sales reports.<br>• Maintain and update customer records in our database for accuracy.<br>• Create marketing materials and execute brand awareness strategies.<br>• Coordinate the distribution of internal and external marketing information.<br>• Process client applications and manage client accounts effectively.<br>• Develop and maintain spreadsheets for data analysis and reporting.<br>• Handle customer inquiries, providing timely and accurate responses.<br>• Liaise with different teams to ensure smooth operations.<br>• Ensure compliance with all relevant procedures and documentation requirements.<br>• Utilize Microsoft Office Suite for documentation, presentations, and data management.<br>• Perform ad hoc financial analysis as needed.<br>• Ability to manipulate basic templates in PowerPoint and/or InDesign.<br>• Solve problems involving several options in situations, requiring intermediate analytical and quantitative skills.