45 results for Customer Service Representative in Washington, DC
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We are in need of a Customer Service Representative based in Washington, District of Columbia. Our industry is primarily focused on customer interaction, specifically with individuals on the housing waitlist. As a Customer Service Representative, you will be handling physical documents, updating our database, and performing various clerical admin duties. This role offers a short term contract employment opportunity.
Responsibilities:
• Engage in interactions with customers who are on the housing waitlist or seeking to apply for it.
• Handle the collection of physical documents from customers.
• Update the company database with accurate customer information.
• Perform scanning and filing tasks to maintain organized records.
• Carry out clerical admin duties to support the smooth running of operations.
• Utilize Microsoft Excel and Microsoft Word for data entry and document creation.
• Provide excellent customer service by answering inbound calls and addressing customer inquiries.
• Proficiency in answering inbound calls and effectively addressing customer queries
• Superior customer service skills are required for interacting with different types of customers
• Ability to perform data entry tasks quickly and accurately
• Proficiency in Microsoft Excel and its various functions for data management
• Knowledge of Microsoft Word for drafting and editing documents.
TalentMatch®
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