Immediate contract to permanent opportunity for an Administrative Assistant in Customer Service department located in Virginia Beach, Virginia. This role entails a variety of responsibilities primarily centered around administrative support tasks.
Responsibilities:
• Accurately and efficiently inputting customer orders and quotes into our system. • Keeping a close eye on late purchase orders and taking necessary actions. • Verifying and confirming purchase orders and inventory levels. • Ensuring all necessary documents are electronically filed and up to date. • Stepping up to provide support for phone call handling as and when required. • Acquiring the necessary skills and knowledge for backup responsibilities within the Customer Service Representative (CSR) team. • Utilizing skills in Administrative Assistance, Customer Service, and SAP to maintain customer satisfaction
• A minimum of 2 years of experience in an administrative role
• Proven experience in providing excellent customer service
• Demonstrable skills in Administrative Assistance
• Proficiency in using CRM software for business operations
• Strong interpersonal and communication skills
• Ability to multitask and prioritize work according to urgency
• Excellent organizational skills with attention to detail
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite, particularly Excel and Word
• Willingness to learn new tools and adapt to changes in procedures
• High school diploma or equivalent; higher degree in a relevant discipline will be appreciated.