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10 results for Customer Service Representative in Vandalia, OH

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We are looking to add a Sr. Customer Service Representative to our team in VERSAILLES, Ohio, United States. In this role, you will primarily deal with customer queries, manage customer accounts, and ensure all customer interactions are logged accurately. This position provides a short term contract employment opportunity.

Responsibilities:

• Ensure all customer interactions are dealt with professionally and empathetically

• Handle incoming customer calls, addressing issues related to orders, billing, and product concerns

• Keep customer information up-to-date after every call and place orders when needed

• Collaborate with the management team to stay informed about product knowledge and changes in company policies

• Contribute to the company's success by resolving customer problems and converting frustrated clients into repeat customers

• Schedule delivery appointments

• Uphold a high level of confidentiality and professionalism when dealing with clients

• Keep track of pricing changes and update customers accordingly

• Manage billing functions and claim administration effectively

• Utilize Microsoft Office Programs, particularly Excel, for various tasks.

For immediate consideration, call Alison at 937.224.0600

• Proficiency in Data Processing, with the ability to accurately manage and analyze large volumes of information.

• Familiarity with ERP - Enterprise Resource Planning systems, demonstrating an understanding of its applications in a business context.

• Experience in Answering Inbound Calls, showcasing excellent communication skills and the ability to handle customer queries effectively.

• Strong knowledge of Billing Functions, ensuring accurate and timely processing of invoices and payments.

• Proficiency in Order Management, with a focus on maintaining accurate records and ensuring timely delivery of products or services.

• Familiarity with Pricing Changes, demonstrating an ability to adapt to market trends and make necessary adjustments.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

10 results for Customer Service Representative in Vandalia, OH

Sr. Customer Service Representative We are looking to add a Sr. Customer Service Representative to our team in VERSAILLES, Ohio, United States. In this role, you will primarily deal with customer queries, manage customer accounts, and ensure all customer interactions are logged accurately. This position provides a short term contract employment opportunity. Responsibilities:• Ensure all customer interactions are dealt with professionally and empathetically• Handle incoming customer calls, addressing issues related to orders, billing, and product concerns• Keep customer information up-to-date after every call and place orders when needed• Collaborate with the management team to stay informed about product knowledge and changes in company policies• Contribute to the company's success by resolving customer problems and converting frustrated clients into repeat customers• Schedule delivery appointments• Uphold a high level of confidentiality and professionalism when dealing with clients• Keep track of pricing changes and update customers accordingly• Manage billing functions and claim administration effectively• Utilize Microsoft Office Programs, particularly Excel, for various tasks. For immediate consideration, call Alison at 937.224.0600

Customer Service Representative We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency for ongoing opportunities. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:<ul><li>Manage large amounts of incoming calls.</li><li>Generate sales leads.</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative We are seeking a Customer Service Representative to join our team. Located in Cincinnati, Ohio, this role offers a contract to permanent employment opportunity within the industry. As a Customer Service Representative, you will be responsible for managing customer inquiries, maintaining customer records, and overseeing customer accounts. Responsibilities: • Managing inbound and outbound calls, delivering exceptional customer service. • Effectively processing customer credit applications and entering order details. • Arranging appointments and liaising with the sales staff. • Ensuring accurate customer credit records are kept. • Addressing customer inquiries promptly and efficiently. • Regularly following up with customers via calls and emails. • Using Microsoft Excel and Word for data entry and email correspondence. • Contacting customers who have not yet made a purchase, providing them with the necessary information. • Supervising customer accounts and taking the necessary actions.

Customer Support Analyst We are offering a long-term contract employment opportunity based in Enon, Ohio. This role focuses on utilizing reporting skills to pull data, create reports, and facilitate loyalty campaigns. The workplace requires handling customer and store concerns through loyalty platforms. Responsibilities:<ul><li>Work as part of a team paired to manage a specific category within the merchandising team, focused on supporting the center of the store.</li><li>Build promotional offers in the system and ensures accuracy based on input received from the merchandising team.</li><li>Collaborate with team to determine which images to feature and link the appropriate image.</li><li>Handle customer requests routed to the department.</li><li>Troubleshoot issues related to program, offers, and specific queries by understanding the operational workflow and contacting customers directly as needed.</li></ul>For immediate consideration, call 937.224.8326.

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in the non-profit sector, located in Troy, Ohio. The role will be primarily based onsite. As a Front Desk Coordinator, you will be tasked with a variety of administrative duties, including handling phone calls, data entry tasks, and file organization. Responsibilities: • Efficiently answering and managing a multi-line phone system • Providing concierge services to visitors and staff • Delivering high-quality customer service, addressing and resolving inquiries • Accurate data entry and updating of customer records in Microsoft Excel, Word, and Outlook • Organizing files and assembling binders for easy access and reference • Utilizing interpersonal skills to enhance the overall customer experience

Receptionist We are offering a contract for a permanent employment opportunity for a Receptionist in Cincinnati, Ohio. The selected candidate will work at the front desk, providing customer service and managing various administrative tasks within the office. Responsibilities: • Operate a multi-line phone system, ensuring all incoming calls are answered promptly and directed to the correct department or individual. • Provide exceptional customer service, demonstrating empathy and understanding during all interactions. • Carry out data entry tasks, ensuring all customer information is accurately recorded and updated in the system. • Manage email correspondence, responding to inquiries and forwarding messages as necessary. • Utilize Microsoft Word and Excel to create, edit, and manage documents and spreadsheets. • Organize files and documents, ensuring all paperwork is stored correctly and is easily accessible. • Schedule appointments, coordinating between different parties to find suitable times and dates. • Maintain professionalism and display strong interpersonal skills during all interactions. • Use Microsoft Outlook for managing emails, calendar appointments, and tasks.

Receptionist We are welcoming a Receptionist to join our team in the Dayton area. As a Receptionist, your primary responsibilities will revolve around providing support for our office activities. This includes answering phone calls, scheduling appointments, welcoming visitors, and handling general office responsibilities. This role offers a long-term contract employment opportunity. Responsibilities:• Efficiently manage inbound telephone calls, demonstrating excellent phone etiquette• Schedule appointments accurately, ensuring a smooth flow of office operations• Warmly greet and assist visitors, providing excellent customer service• Handle general office duties, such as paper filing, faxing documents, and mail distribution• Maintain a well-organized front desk and ensure phone coverage at all times• Utilize Microsoft Office tools to maintain and update records as needed.

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in MONROE, Ohio. The selected individual will function in an administrative role within our organization, providing assistance and ensuring smooth operations at our front desk. Responsibilities: • Ensuring an effective and smooth operation of the front desk • Assembling files and binders as required to support organizational operations • Utilizing Microsoft Word and Outlook for communication and data entry tasks • Delivering high-quality customer service, addressing and resolving inquiries as needed • Handling a multi-line phone system and redirecting calls as appropriate • Ensuring accurate record-keeping and data entry tasks • Utilizing strong interpersonal skills to interact with clients and team members • Organizing files and maintaining a tidy workspace.

Collections Specialist ESSENTIAL JOB DUTIES and RESPONSIBILITIES: • Daily processing of customer invoices, • Upload invoices into customer specific service portals, • Issuance of credit memos and other authorized billing adjustments, • Prepare chargebacks for unauthorized deductions and unearned discounts, • Daily application of payments, from lock box and local deposits, against customer accounts • Process credit card payments, • Monitor customer account details for non-payment, delayed payments, and other irregularities, • Liaison with customers and internal business partners (primarily Sales and Customer Service) to investigate and resolve billing issues and/or payment discrepancies to status and collect past due amounts, • Support Credit Manager to establish and maintain customer credit profiles (D& B, initial customer review, record maintenance), • Setup and maintenance of Customer master records, • Provide information to the customer service and sales departments as requested, • Support month-end bad debt reserve analysis, • Assist with month-end closing by completing billing, cash application and reporting activities according to specific close schedule guidelines, • Provide support for internal and external audits, and • Perform other associated duties as assigned.

Collections Specialist We are looking to add a Collections Specialist to our team based in MORAINE, Ohio. In this role, you will be tasked with managing customer accounts, handling customer inquiries, and maintaining the integrity of our financial records. This role offers a short term contract employment opportunity in the Accounting Software Systems industry. Responsibilities: • Handle inbound calls from customers regarding their accounts• Utilize CRM and Epic Software to manage customer accounts• Execute billing functions accurately and efficiently• Conduct collection processes, ensuring adherence to industry standards• Administer claim processes as per the company's guidelines• Maintain and update customer records using Accurint and ADP - Financial Services• Ensure proper accounting of receivables• Resolve customer inquiries and issues in a timely manner• Process customer credit applications with precision• Ensure all financial data is accurate and up-to-date. For immediate consideration, please contact Robert Half Talent Solutions at 937-224-06000

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10 results for Customer Service Representative in Vandalia, OH

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