We are offering a permanent employment opportunity in Torrance, California, for a Customer Service Representative. The role involves providing outstanding customer service in a call center environment, data entry, and handling inbound and outbound calls.

Responsibilities:
• Efficiently answer inbound calls and address customer inquiries.
• Provide high-quality customer service, ensuring customer satisfaction.
• Perform data entry tasks, updating and maintaining customer records accurately.
• Handle call center customer service duties, ensuring smooth operations.
• Utilize Microsoft Excel and Word to manage customer data and correspondence.
• Manage email correspondence with customers, providing timely and accurate responses.
• Ensure accurate order entry, processing customer orders efficiently.
• Schedule customer appointments, coordinating effectively to avoid conflicts.

• Minimum of 2 years of experience in a customer service role
• Proven experience in answering inbound calls
• Previous experience in a call center environment
• Excellent customer service skills
• Proficient in data entry tasks
• Experience in detail oriented email correspondence
• Capable of handling both inbound and outbound calls
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in order entry
• Ability to schedule appointments effectively

TalentMatch^®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.