We are looking for a dedicated and experienced Technical Analyst II to join our team in Minnetonka, Minnesota. In this role, you will support digital product initiatives by bridging the gap between business needs and technical solutions. You will play a key role in enhancing our member portal and digital platforms, ensuring seamless functionality and improved user experiences. This is a long-term contract position with the potential to transition to a permanent role, offering an opportunity to contribute to meaningful projects that benefit our members.<br><br>Responsibilities:<br>• Collaborate with the Digital Product Owner to gather, analyze, and document technical requirements for digital solutions.<br>• Translate business needs into detailed technical specifications, user stories, and acceptance criteria.<br>• Evaluate existing platform architecture to identify areas for improvement in scalability, security, and performance.<br>• Assist in the transition of members to a new portal by documenting current needs, recommending enhancements, and supporting implementation.<br>• Ensure core functionalities, including benefits access, claims viewing, and payment processing, are optimized and integrated seamlessly.<br>• Act as a liaison between product, design, engineering, and business teams to ensure alignment on deliverables.<br>• Support testing, validation, and troubleshooting processes to ensure successful deployment of features.<br>• Identify and address technical dependencies and limitations to mitigate risks during development.<br>• Contribute to quality assurance processes by defining test cases and reviewing deliverables.<br>• Create and maintain comprehensive technical documentation, including workflows, use cases, and integration guides.
We are looking for a skilled Quality Assurance Tester to join our team in Saint Paul, Minnesota. In this role, you will contribute to the success of a Workday implementation project by ensuring thorough testing and quality assurance across multiple functional areas. This is a long-term contract position where you will have the opportunity to collaborate closely with internal teams and external partners to deliver high-quality results.<br><br>Responsibilities:<br>• Conduct comprehensive end-to-end testing of the Workday system across various functional domains.<br>• Develop, document, and execute detailed test cases, identifying gaps and designing new test scenarios as needed.<br>• Utilize testing tools and methodologies provided by the system integrator to ensure consistent and effective testing.<br>• Monitor and manage defect tracking, participating in triage discussions and driving resolution efforts.<br>• Maintain clear communication with the Workday Implementation Lead, providing updates and insights related to testing activities.<br>• Collaborate with internal teams and external stakeholders to ensure alignment and consistency throughout the testing process.<br>• Periodically attend onsite meetings when required to coordinate with the system integrator and project team.<br>• Prepare and deliver detailed reports on testing progress, issues, and resolutions.<br>• Ensure all testing activities meet established quality standards and project guidelines.
<p>We are seeking a skilled and proactive Mid-Level Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions.</p><p><br></p><ul><li>Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.</li><li>Administer and configure Experience Cloud and Service Cloud, including portals, dashboards, and bots.</li><li>Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.</li><li>Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.</li><li>Create and optimize Reports and Dashboards to support business insights.</li><li>Design and implement Salesforce Flows and other automation tools to streamline processes.</li><li>Handle smaller configuration requests and enhancements with minimal supervision.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure thorough documentation of configurations, processes, and user guides.</li><li>Monitor system performance and recommend improvements.</li><li>Support multiple Salesforce instances and assist with upgrades and enhancements.</li><li>Track work and collaborate on tasks using Azure DevOps or similar tools.</li><li>Respond to general Salesforce-related questions and provide guidance to users.</li></ul><p><br></p>
<p>We are looking for an experienced ERP/CRM Analyst to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will be instrumental in optimizing system performance, ensuring seamless data integration, and driving business insights through advanced analytics. This is an excellent opportunity for professionals who excel in technical problem-solving and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Act as the technical expert for ERP/CRM systems, ensuring smooth integration and robust functionality.</p><p>• Evaluate, refine, and optimize data processes across ERP/CRM platforms and associated systems.</p><p>• Design and maintain dashboards, reports, and key performance metrics to support strategic decision-making.</p><p>• Partner with various departments to understand business needs and translate them into system solutions.</p><p>• Identify and resolve technical issues within ERP/CRM systems to minimize operational downtime.</p><p>• Facilitate data migration, cleansing, and validation during system upgrades or implementations.</p><p>• Adhere to data security and governance standards while managing system configurations.</p><p>• Develop and implement API connections to enhance system interoperability.</p><p>• Ensure effective documentation of business requirements and system configurations.</p><p>• Provide ongoing support and training to users for optimal system utilization.</p>
<p>We are looking for a dynamic Business Analyst/Product Owner with a strong foundation in business analysis and agile methodologies to join our team. This role serves as the critical link between technical teams and business stakeholders, ensuring that solutions align with strategic goals and deliver measurable value. The ideal candidate will possess exceptional analytical skills, an ability to simplify complex requirements, and a passion for driving continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Gather and analyze business requirements through interviews and workshops, documenting user stories with clear acceptance criteria.</p><p>• Refine user stories by adding detailed tests, acceptance criteria, and visual models to ensure alignment across teams.</p><p>• Identify and manage assumptions, risks, and issues that could impact project success.</p><p>• Collaborate with stakeholders to create, prioritize, and maintain the product backlog based on user needs and business value.</p><p>• Provide clarifications and guidance to development and quality teams during planning, refinement, and demos.</p><p>• Validate deliverables against acceptance criteria and approve releases for deployment.</p><p>• Coordinate and lead demo sessions with internal and external stakeholders to showcase software progress.</p><p>• Develop user training materials and support external client demos as needed.</p><p>• Advocate for Agile principles and drive continuous improvement within the team.</p>
<p>We are looking for a skilled Software Engineer to join our team. This role will focus on driving technical leadership, enabling the team, and delivering high-quality solutions using Umbraco and other technologies. The ideal candidate will possess strong hands-on development skills and a passion for creating accessible and reliable software solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical guidance and leadership to the team, ensuring best practices are followed in architecture and implementation.</p><p>• Establish standards for workflows, patterns, and structure in Umbraco and related technologies.</p><p>• Mentor team members with web experience to build expertise in Umbraco and .NET.</p><p>• Develop clear and practical documentation to support the team’s independence after the initial phase.</p><p>• Create foundational components such as content types, templates, and navigation patterns within Umbraco.</p><p>• Lead and support migration strategies from Kentico, including content mapping and movement approaches.</p><p>• Implement and integrate essential tools like analytics, tag management, and maps.</p><p>• Ensure accessibility is embedded into components and templates, including semantic coding, keyboard support, and form patterns.</p><p>• Define acceptance criteria and testing protocols for accessibility, leveraging both automated and manual methods.</p>
