We are offering an exciting opportunity for a Business Analyst within the IT industry, based in SELBYVILLE, Delaware. As a Business Analyst, you will serve as a subject matter expert (SME) for our Oracle Cloud ERP System, specifically within Financials modules such as AP, AR, GL, Projects, and Fixed Assets. Your role will involve a blend of system maintenance, continuous improvements, and effective solution delivery to the end-user community.

Responsibilities:
• Guide the deployment of complex applications, effectively leveraging best practices.
• Engage with business users to understand and document functional requirements.
• Lead functional activities such as planning, development, and testing of core applications.
• Implement programmatic solutions, test these solutions for accuracy, and coordinate the completion of recommended specifications.
• Continually enhance and streamline system portfolios through the adoption and learning of new technologies.
• Foster robust relationships with other IT areas, the business community, and vendors.
• Ensure the protection of company assets, including data and hardware, by adhering to guidelines, standards, and procedures.
• Utilize available technology to optimize and improve business processes.
• Maintain system health, provide first-line resolution/analysis assistance, and contribute to the ongoing maintenance and improvements of corporate applications.

• Proficiency in Atlassian Jira is necessary for efficient project management and tracking.
• Experience with Customer Relationship Management (CRM) systems is required for managing client interactions effectively.
• Ability to perform Gap Analysis to identify and bridge performance deficiencies.
• Expertise in Microsoft Excel for data analysis, manipulation, and presentation.
• Proficiency in Microsoft Word for creating and editing documents.
• Knowledge of AB Testing methods to compare different versions of a product and improve user experience.
• Familiarity with Agile Scrum methodology for project management in a fast-paced environment.
• Understanding of Business Process Functions to streamline operations and increase efficiency.
• Experience in drafting Business Requirement Documents to clearly communicate project needs and expectations.
• Knowledge of Claim Administration for handling insurance claims and related tasks.

Technology Doesn't Change the World, People Do.^®

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