Project/Program Manager
Onsite Seattle, WA
Job Summary:
We are seeking a skilled and experienced Project/Program Manager to oversee the coordination and successful completion of projects and programs within our organization. The ideal candidate will take ownership of every phase of the initiative, ensuring deadlines are set and met, responsibilities are assigned, and progress is monitored closely. This is a high-visibility role with a direct impact on our customers’ experience, offering the opportunity to see your contributions make a tangible difference.
Responsibilities:
- Oversee all aspects of projects and programs, ensuring timely and successful completion.
- Set deadlines, assign tasks, and monitor overall progress throughout the project/program lifecycle.
- Summarize key milestones and prepare detailed progress reports, presenting them to upper management.
- Conduct cross-functional collaboration with various teams to align frameworks with brand feedback and gather feature insights tied to overall strategy.
- Drive innovative approaches to optimize processes and address feature gaps based on brand and customer insights.
- Partner with internal stakeholders to enhance solutions and prioritize the customer shopping experience.
- Contribute to initiatives with significant visibility and high impact on organizational goals.
Qualifications:
- Bachelor’s degree in a relevant field (Master's preferred)
- Minimum of 7 years of experience in a similar role or related area.
- Strong analytical abilities, with proficiency in SQL and advanced Excel functions.
- Proven track record of sound leadership, planning, and problem-solving abilities.
- Familiarity with a diverse range of industry methodologies, concepts, practices, and procedures.
- Strong commitment to ownership, attention to detail, and the ability to dive deeply into data and projects.
- Excellent communication skills, fostering cross-functional collaboration and effective stakeholder engagement.
- Creativity and adaptability, with the ability to manage multiple priorities in a dynamic environment.
Preferred Skills:
- Experience in developing program frameworks and integrating feedback into actionable strategies.
- Ability to deliver results in a fast-paced, customer-focused organization.
- Passion for improving customer experiences by driving initiatives with measured outcomes.
Why Join Us?
This role offers the opportunity to work on high-impact projects with a direct influence on our customers' experience. You'll collaborate with cross-functional teams to drive meaningful improvements while contributing to the organization’s long-term strategic goals.
If you thrive in a results-driven environment and are enthusiastic about taking ownership of programs with measurable outcomes, we encourage you to apply!
Application Process:
Please submit your resume and cover letter detailing your relevant experience and how it aligns with this position. We look forward to hearing from you!