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    Are you sure you want to pass on this job?
    We are offering an exciting opportunity for an E-Commerce Manager in Van Nuys, California. The primary focus of this role lies in the realm of e-commerce operations, including product and content management, search performance, customer service, and order fulfillment. Additionally, the E-Commerce Manager will be expected to collaborate with various teams to align e-commerce initiatives with broader company objectives.

    Responsibilities
    • Overseeing the daily operations and future planning for our e-commerce endeavors, including but not limited to product and content management.
    • Implementing technological strategies aimed at enhancing e-commerce platforms and improving customer experience, design, and sales performance.
    • Collaborating with the Marketing, IT, and customer service teams to provide direction and support in meeting customer experience, content management, and service expectations.
    • Managing relationships with multiple partners for e-commerce platform, content, and consulting services.
    • Aligning with Marketing, Sales, and Executive teams to ensure e-commerce initiatives align with overall company goals.
    • Expanding the use of analytics tools to monitor site activity, performance, and customer experience, and collaborating with Marketing on promotions, merchandising, and technology improvements.
    • Collaborating with Marketing to ensure effective SEO efforts, aligning with various promotional and sales goals.
    • Working with Legal and Technology teams to ensure privacy, security, and compliance across all platforms.
    • Developing and maintaining monthly scorecards for Executives, showcasing activity and results from all websites, highlighting improvements in customer support, branch staff engagement, and sales revenue.
    • Proven experience in the field of E-commerce is essential for the role.
    • Proficiency in E-commerce management, including the ability to strategize and optimize online sales.
    • Demonstrable experience in managing E-commerce operations, ensuring smooth online transactions.
    • Familiarity with Shopify, ROC, Magento or a similar E-commerce platform used by many online stores and retail point-of-sale systems.
    • Experience in analytics and reports with Excel or any BI tools
    • Ability to leverage E-commerce tools and strategies to increase online visibility and sales.
    • Bachelor's Degree in business, marketing, ecommerce, computer science or related field

    Innovation starts with people.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
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    Sr E-commerce Manager Job in San Juan Capistrano | Robert Half