We are seeking a highly skilled Salesforce Developer/Administrator with expertise in Salesforce Service Cloud, Salesforce Financial Services Cloud, and Salesforce Marketing Cloud to join our team. The ideal candidate will have strong experience in the banking or credit union domain, focusing on implementing end-to-end Salesforce solutions that enhance customer engagement, improve operational efficiency, and meet specific industry requirements. This role will involve gathering business requirements, designing and deploying Salesforce solutions, and supporting cross-functional teams to drive customer success.
- Design, develop, and maintain custom Salesforce applications using Apex, Lightning Web Components, Visualforce pages, and integrate with external systems.
- Implement and configure Salesforce Marketing Cloud features such as Journey Builder, Email Studio, Audience Segmentation, and Automation Studio to deliver personalized marketing campaigns.
- Implement Salesforce Service Cloud solutions, including case management, service console, knowledge base, and omnichannel support, to optimize customer service workflows.
- Configure and implement Salesforce Financial Services Cloud for client relationship management, financial planning, and account management to meet the unique needs of financial institutions.
- Develop custom APIs and integrations with third-party platforms, such as banking applications, data warehouses, and marketing tool
- Bachelor’s degree in computer science, Information Systems, Business, or a related field (or equivalent experience).
- 5+ years of experience as a Salesforce Developer/Analyst with expertise in Salesforce Service Cloud, Marketing Cloud, and Financial Services Cloud.
- Strong understanding of Salesforce Service Cloud features, including case management, knowledge base, service console, and omnichannel support.
- Proficient in Salesforce Marketing Cloud, including tools like Journey Builder, Email Studio, Audience Segmentation, and reporting.
- In-depth experience with Salesforce Financial Services Cloud configuration, including client profiles, financial planning, and account management.
- Hands-on experience integrating Salesforce with external systems via REST/SOAP APIs, ETL tools, or middleware (e.g., MuleSoft).
- Familiarity with banking/credit union operations, including regulatory compliance, customer lifecycle management, and financial services processes.
- Familiarity with Corelation (Keystone) banking Core is a plus.
- Must be self-motivated with exceptional time management, organization skills and attention to detail.
- Must have well developed analytical and problem-solving skills; solve problems as they occur and escalate as needed.
- Must possess excellent interpersonal relationship skills, ability to motivate and direct work through the efforts of others, discuss problems and solutions with all levels of staff and management, and be approachable to the team.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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