We are seeking a highly organized and detail-oriented Partner Operations Specialist to manage the Purchase Order (PO) process for our distribution partners. This role will be a key player in ensuring smooth operational execution, facilitating partner transactions, and optimizing workflows to support our global distribution network. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and has experience in operations, supply chain, or partner management within a technology company.

This role is 100% remote. It is ideal for anyone that has worked for a B2B software company in their Channel Management, Order Management, or Sales Operations teams. Please apply today if you are ready to start a new role in April. This role could extend to 9 months. Pay is up to $48/hr. regular time and $72/hr. overtime. Please apply today.

Responsibilities:

• Own the end-to-end PO process, including creation, validation, tracking, and reconciliation, ensuring accuracy and timeliness.
• Collaborate with cross-functional teams, including finance, sales, supply chain, and legal, to facilitate seamless partner transactions.
• Work closely with distribution partners to ensure compliance with contract terms, resolve discrepancies, and address operational concerns.
• Monitor and analyze order fulfillment, identifying bottlenecks and proposing process improvements to enhance efficiency.
• Maintain accurate records of PO transactions, invoices, and payment statuses in internal systems.
• Develop and document standard operating procedures (SOPs) related to PO and partner operations.
• Provide reporting and insights on partner performance, operational metrics, and key KPIs to leadership.
• Act as the primary point of contact for internal stakeholders and external partners regarding PO-related inquiries and escalations.
• Drive automation and optimization initiatives to improve operational workflows and scalability.

• 5+ years of experience in partner operations, procurement, supply chain, finance, or a related field, preferably in a technology company.
• Strong understanding of purchase order workflows, invoicing, and financial reconciliation.
• Experience working with ERP systems (e.g., SAP, Oracle, NetSuite) and CRM tools (e.g., Salesforce CPQ).
• Excellent analytical and problem-solving skills, with the ability to identify process inefficiencies and implement solutions.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and external partners.
• High attention to detail and the ability to manage multiple priorities in a fast-moving environment.
• Proficiency in Excel/Google Sheets for data analysis and reporting.