We are offering a contract to permanent employment opportunity for a Facilities Assistant in the non-profit sector, located in San Francisco, California. As a Facilities Assistant, you will be expected to handle insurance claims related to property damage, tenant incidents, and liability matters, collaborate with various teams to gather necessary documentation for claims, and maintain detailed records of all claims.
Responsibilities:
• Handling and processing insurance claims pertaining to property damage and tenant incidents
• Engaging with insurance carriers, adjusters, and third-party administrators to ensure swift and fair resolution of all claims
• Working in conjunction with property managers, maintenance and janitorial staff to address incidents
• Collaborating with property managers, facilities, asset management and accounting teams to collect required documentation for claims
• Maintaining comprehensive records of all claims, incorporating incident reports, correspondence, invoices, payments, and settlement agreements
• Conducting on-site investigations as needed to assess property damage and verify claims
• Collaborating with internal stakeholders to ensure policy requirements are met in terms of timely reporting and filing of claims
• Assisting in the creation and updating of claims management policies and procedures
• Providing training to staff on appropriate claims reporting and risk management best practices
• Preparing reports and summaries for senior leadership, risk management, and insurance brokers.
Responsibilities:
• Handling and processing insurance claims pertaining to property damage and tenant incidents
• Engaging with insurance carriers, adjusters, and third-party administrators to ensure swift and fair resolution of all claims
• Working in conjunction with property managers, maintenance and janitorial staff to address incidents
• Collaborating with property managers, facilities, asset management and accounting teams to collect required documentation for claims
• Maintaining comprehensive records of all claims, incorporating incident reports, correspondence, invoices, payments, and settlement agreements
• Conducting on-site investigations as needed to assess property damage and verify claims
• Collaborating with internal stakeholders to ensure policy requirements are met in terms of timely reporting and filing of claims
• Assisting in the creation and updating of claims management policies and procedures
• Providing training to staff on appropriate claims reporting and risk management best practices
• Preparing reports and summaries for senior leadership, risk management, and insurance brokers.
• Proficiency in CMMS (Computerized Maintenance Management System) for efficient tracking and maintenance of facilities.
• Familiarity with Concur for effective expense management and report generation.
• Experience with IBM AS/400 for seamless data processing and system operations.
• Knowledge of Kronos Timekeeping System for accurate employee time tracking and workforce management.
• Proficiency in About Time software for effective project management and resource allocation.
• Understanding of budget processes for cost-effective facilities management.
• Excellent communication skills to liaise between various departments and external vendors.
• Experience in managing conference rooms, including scheduling, setup, and maintenance.
• Strong customer service skills to address and resolve facility-related queries and issues promptly.
• Knowledge of insurance authorization processes to ensure compliance with safety regulations.
• Previous experience in facilities management within a non-profit environment.
• Familiarity with Concur for effective expense management and report generation.
• Experience with IBM AS/400 for seamless data processing and system operations.
• Knowledge of Kronos Timekeeping System for accurate employee time tracking and workforce management.
• Proficiency in About Time software for effective project management and resource allocation.
• Understanding of budget processes for cost-effective facilities management.
• Excellent communication skills to liaise between various departments and external vendors.
• Experience in managing conference rooms, including scheduling, setup, and maintenance.
• Strong customer service skills to address and resolve facility-related queries and issues promptly.
• Knowledge of insurance authorization processes to ensure compliance with safety regulations.
• Previous experience in facilities management within a non-profit environment.