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40 results for Customer Service Representative in San Diego, CA

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We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions.

Responsibilities:

• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.

• Ensure the maintenance of detailed records of customer interactions and queries.

• Regularly update customer accounts as per requirements.

• Follow up with customers to ensure their satisfaction and resolve any pending issues.

• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.

• Exhibit proficiency in handling both inbound and outbound calls.

• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.

• Schedule appointments and manage order entries as part of the role.

• Leverage skills in property management to provide the best customer experience.

• Ensure all email correspondence with customers is handled professionally and promptly.

• Demonstrated experience in a customer service role, preferably within the Real Estate & Property industry
• Proficiency in answering inbound calls with a high level of detail orientation and efficiency
• Prior experience in a call center environment, providing customer service
• Exceptional skills in data entry with an emphasis on accuracy and speed
• Ability to handle email correspondence in a detail oriented and timely manner
• Experience in handling both inbound and outbound calls, ensuring customer satisfaction
• Proficiency in Microsoft Excel for data management and reporting
• Proficiency in Microsoft Word for documentation and correspondence
• Demonstrated experience in order entry, ensuring all customer orders are processed accurately
• Ability to schedule appointments efficiently, optimizing the use of resources
• Experience in property management, demonstrating an understanding of the industry's unique customer service needs

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

40 results for Customer Service Representative in San Diego, CA

Customer Service Representative We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions. Responsibilities:• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.• Ensure the maintenance of detailed records of customer interactions and queries.• Regularly update customer accounts as per requirements.• Follow up with customers to ensure their satisfaction and resolve any pending issues.• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.• Exhibit proficiency in handling both inbound and outbound calls.• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.• Schedule appointments and manage order entries as part of the role.• Leverage skills in property management to provide the best customer experience.• Ensure all email correspondence with customers is handled professionally and promptly.

Customer Service Representative Robert Half is partnering with a highly respected and rapidly growing company located in North County, CA, to find a motivated and dedicated Customer Service Representative who excels in delivering exceptional client experiences. This is a fantastic opportunity for someone who thrives in a team-oriented environment and is eager to build or grow their career with an organization that values its employees as much as its customers. The ideal candidate is someone with outstanding communication skills, a proactive mindset, and the ability to think critically when solving customer concerns. If you’re passionate about helping others, love tackling challenges, and want to work with an organization committed to excellence, we encourage you to apply today! Key Responsibilities:Customer Interaction and Communication:<ul><li>Provide a high level of customer service by addressing inquiries via phone, email, and chat channels in a timely and professional manner.</li><li>Handle a high volume of customer interactions with professionalism and accuracy, ensuring all questions, concerns, and issues are resolved quickly and effectively.</li><li>Handle escalated customer situations calmly and professionally, seeking appropriate resolutions or forwarding them to the designated department when necessary.</li><li>Act as the first line of support for inbound calls, ensuring all customers receive accurate information about company products, services, and policies.</li></ul>Order and Account Management:<ul><li>Assist customers with placing, modifying, or canceling orders, as well as processing returns and exchanges.</li><li>Update customer records in the company database with detailed notes regarding customer interactions.</li><li>Track and manage orders, shipments, and account statuses, ensuring any discrepancies are addressed immediately.</li></ul>Documentation and Reporting:<ul><li>Document all customer interactions thoroughly in the customer relationship management (CRM) system, ensuring accurate records are maintained for team collaboration and follow-up.</li><li>Analyze customer issues and escalate recurring patterns to management while providing suggestions for improvement based on customer feedback.</li><li>Run periodic reports on customer interactions, purchase history, and resolution efficiency to aid the team in making informed business decisions.</li></ul>

Customer Service Representative Are you a problem-solver with a passion for helping others? A leading nonprofit organization in San Diego, CA is seeking a Customer Service Representative to connect with clients, provide solutions, and deliver exceptional service. Key Responsibilities:<ul><li>Provide Exceptional Support: Serve as the primary point of contact for client inquiries via phone, email, and in person.</li><li>Problem Solving: Address client concerns and resolve issues by providing timely and accurate information.</li><li>Client Advocacy: Ensure clients feel heard and valued, maintaining a high level of professionalism and empathy.</li><li>Documentation: Accurately input client interactions and follow-ups into the organization’s database.</li><li>Collaboration: Work with cross-functional teams to ensure seamless client experiences and operational success.</li></ul>

Customer Service Representative Robert Half is currently working with a client in Sorrento Valley, San Diego, to identify a dynamic and detail-oriented Customer Service Representative. This is an exciting opportunity to be part of a customer-focused team in a thriving industry. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle inquiries and challenges with professionalism. If you enjoy providing exceptional customer experiences, this role could be a perfect fit for you! Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, delivering prompt and friendly assistance via phone, email, and chat.</li><li>Handle incoming inquiries, provide information about products or services, and resolve customer concerns with a problem-solving mindset.</li><li>Accurately process orders, returns, and account updates in company systems.</li><li>Maintain detailed records of customer interactions using a CRM tool, ensuring documentation is up-to-date and complete.</li><li>Collaborate with internal teams to address customer issues and coordinate effective resolutions.</li><li>Stay informed about company policies, product updates, and service offerings to provide accurate information to customers.</li><li>Proactively identify areas for process improvement to enhance the overall customer experience.</li></ul>

Customer Service Representative Are you passionate about delivering exceptional customer experiences? Robert Half is currently seeking a motivated and professional Customer Service Representative to assist one of our valued clients. This position will play a critical role in ensuring customer satisfaction by providing support and quick resolutions to inquiries. Key Responsibilities:<ul><li>Responding promptly to customer inquiries via phone, email, or chat, ensuring a friendly and positive experience.</li><li>Resolving customer complaints or issues by identifying problems, explaining solutions, and following up to ensure resolution.</li><li>Maintaining accurate records of customer interactions and transactions using the company's systems.</li><li>Providing detailed information about products, services, and policies to customers.</li><li>Processing orders, forms, applications, or requests with efficiency and accuracy.</li><li>Collaborating with internal teams to resolve issues and improve the overall customer experience.</li><li>Identifying opportunities to enhance customer satisfaction and recommending improvements.</li></ul>

Customer Service Representative We are currently in need of a Customer Service Representative in the Real Estate & Property industry. The role will be based in Tustin, California, and will involve a hybrid work model with some days in the office and others remotely. This role offers a long term contract employment opportunity. As a Customer Service Representative, you will mainly handle rental applications and ensure their accuracy. You will also be tasked with updating customer accounts and liaising with other departments to address various issues. Responsibilities: • Manage and accurately process electronic applications • Confirm the correctness of all rental applications • Carry out verifications through email and over the phone • Update customer accounts when necessary • Collaborate with internal teams to find solutions and resolve issues • Schedule appointments, ensuring smooth operation of the department • Handle inbound and outbound calls, providing excellent customer service • Carry out data entry tasks and maintain a high level of accuracy • Use Microsoft Excel and Word for various tasks • Ensure efficient order entry and processing

Customer Service Representative Robert Half is currently working with a client in Sorrento Valley, San Diego, to identify a dynamic and detail-oriented Customer Service Representative. This is an exciting opportunity to be part of a customer-focused team in a thriving industry. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle inquiries and challenges with professionalism. If you enjoy providing exceptional customer experiences, this role could be a perfect fit for you!Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, delivering prompt and friendly assistance via phone, email, and chat.</li><li>Handle incoming inquiries, provide information about products or services, and resolve customer concerns with a problem-solving mindset.</li><li>Accurately process orders, returns, and account updates in company systems.</li><li>Maintain detailed records of customer interactions using a CRM tool, ensuring documentation is up-to-date and complete.</li><li>Collaborate with internal teams to address customer issues and coordinate effective resolutions.</li><li>Stay informed about company policies, product updates, and service offerings to provide accurate information to customers.</li><li>Proactively identify areas for process improvement to enhance the overall customer experience.</li></ul>

Customer Service Representative Are you passionate about delivering outstanding customer experiences and solving problems with efficiency and empathy? Robert Half is seeking a talented and dedicated Customer Service Representative to join one of our valued clients in San Diego, CA. Key Responsibilities<ul><li>Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency.</li><li>Resolve inquiries and provide timely, accurate responses regarding products, services, and account information.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with internal teams to address customer concerns and follow up to ensure resolution.</li><li>Assist with order tracking, returns, billing questions, and other service-related issues.</li><li>Identify opportunities to improve processes and enhance the overall customer experience.</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the Property Management industry. Based in Tustin, California, you will be responsible for managing customer accounts, processing applications, and maintaining accurate records. This role offers a long-term contract employment opportunity, with a hybrid work model that includes both remote work and in-office commitments. Responsibilities: • Manage customer accounts and ensure all necessary actions are taken• Efficiently process customer credit applications and ensure accuracy• Maintain detailed and accurate records of customer credit• Handle customer inquiries, providing comprehensive and timely responses• Answer inbound calls, providing excellent customer service to all clients• Enter data accurately, ensuring all customer information is up-to-date• Conduct email correspondence with clients, providing information and resolving issues where necessary• Utilize Microsoft Excel and Microsoft Word to manage customer data and correspondence• Resolve any errors in customer accounts promptly and efficiently• Ensure account management practices are consistent and meet industry standards

Customer Service Representative About the CompanyRobert Half is partnering with a reputable client in the manufacturing industry known for delivering exceptional service and fostering a supportive work environment. This organization values integrity, collaboration, and dedication to customer satisfaction, offering opportunities for growth and professional development.Position OverviewWe are seeking a proactive and detail-oriented Customer Service Representative to join our client’s dynamic team. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless customer experience. The ideal candidate is a strong communicator, problem-solver, and team player with a passion for helping others.Key Responsibilities<ul><li>Customer Interaction: Handle inbound and outbound calls, emails, and chat inquiries with professionalism and efficiency.</li><li>Issue Resolution: Address customer concerns, troubleshoot problems, and escalate complex issues as needed.</li><li>Product & Service Knowledge: Stay informed about the company’s products, services, and policies to provide accurate information.</li><li>Order & Account Management: Assist customers with order processing, account updates, billing inquiries, and returns.</li><li>Documentation: Accurately record customer interactions, resolutions, and follow-ups in the CRM system.</li><li>Collaboration: Work closely with internal teams to ensure customer needs are met and service standards are upheld.</li></ul>

Customer Service Representative Are you passionate about helping people and providing excellent service? A reputable company in Oceanside, CA is seeking an Entry-Level Customer Service Representative to join their growing team. This role is perfect for someone who thrives on resolving customer concerns and ensuring a positive experience. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Assist with placing orders, processing returns, and resolving complaints.</li><li>Track and document customer interactions in the company CRM system.</li><li>Coordinate with internal teams to resolve escalated issues and ensure customer satisfaction.</li></ul>

Customer Service Representative An outstanding company in Fallbrook is searching for a professional and customer-focused Customer Service Representative to join their team. In this role, you will play a key part in ensuring an exceptional experience for clients and customers alike by providing courteous and efficient support. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.</li><li>Resolve product or service issues by identifying the problem, offering solutions, and following up to ensure resolution.</li><li>Process orders, purchases, and returns while maintaining accurate customer records in the company database.</li><li>Work closely with other departments, such as sales and operations, to address and resolve customer concerns promptly.</li><li>Maintain a strong knowledge of company products and services to assist customers effectively and provide product recommendations.</li></ul>

Customer Service Representative We are providing an excellent opportunity for a Customer Service Representative to join our team based in San Marcos, California. As a Customer Service Representative, you will be key in ensuring accurate data entry and customer service operations. This role offers a long term contract employment opportunity. Responsibilities: • Ensure accurate and swift typing of customer and account information into our system.• Regularly verify the details entered for accuracy and completeness.• Promptly identify and correct any errors spotted in the data.• Maintain confidentiality of sensitive customer information.• Provide specific data as requested in a timely manner.• Adhere strictly to our policies on data integrity and security.• Communicate effectively with team members and customers to resolve inquiries.• Manage time efficiently to meet deadlines and maintain productivity.• Regularly report to superiors on work progress and challenges encountered.

Customer Service Representative - Logistics We are partnering with a leading logistics company in Escondido to hire a Customer Service Representative to support their operations. This role is crucial for assisting customers with shipment inquiries, tracking orders, and ensuring smooth transportation processes. If you love logistics, excel in communication, and enjoy problem-solving, this is the perfect role for you! Key Responsibilities:<ul><li>Respond to customer inquiries regarding shipments, billing, and transit times.</li><li>Track and monitor shipments, providing updates and solutions for any delays or disruptions.</li><li>Coordinate with carriers, drivers, and internal departments to ensure timely deliveries.</li><li>Process and update customer orders in logistics management systems.</li><li>Resolve customer issues in a prompt and professional manner while maintaining positive relationships.</li></ul>

Call Center Representative Our client, an innovative biotech company located in Solana Beach, is seeking a Call Center Representative to deliver exceptional customer service to their clients and customers. This role is ideal for individuals who are problem-solvers with strong communication skills and a passion for being part of the biotech industry. Responsibilities:<ul><li>Handle inbound and outbound calls with professionalism and efficiency, addressing customer inquiries and concerns.</li><li>Provide accurate information about company products, services, and scientific solutions, ensuring a positive customer experience.</li><li>Process orders, returns, and account updates while maintaining detailed and accurate records in the company’s CRM system.</li><li>Troubleshoot customer issues and escalate complex matters to the appropriate department for resolution.</li><li>Collaborate with internal teams, such as Sales and Operations, to meet customer needs and resolve issues promptly.</li><li>Stay knowledgeable about current biotech products and services to serve as a reliable resource during customer interactions.</li><li>Maintain performance standards in terms of response time, quality, and customer satisfaction metrics.</li></ul>

Call Center Representative A well-respected company in Valley Center, CA, is seeking an enthusiastic and customer-focused Call Center Representative to join their team! If you thrive in a people-focused role, enjoy problem-solving, and excel in delivering top-notch customer service, you’ll love this opportunity. Join a growing organization that places a strong emphasis on team collaboration and customer satisfaction. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls, addressing customer inquiries and resolving issues promptly.</li><li>Provide exceptional service by listening attentively and ensuring customer concerns are resolved effectively.</li><li>Maintain a positive and professional demeanor during all interactions with customers.</li><li>Accurately record customer interactions and maintain detailed records in the company’s CRM system.</li><li>Process account updates, payments, and other customer-related documentation with precision.</li><li>Collaborate with internal departments to ensure seamless communication and resolution of customer issues.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li></ul>

Hybrid Call Center Representative Position Overview:We are seeking a Call Center Representative to provide exceptional customer service while handling inbound and outbound calls for a local Non-Profit client. The first three months will be fully in-office for training and team integration. After this period, a hybrid work schedule will be available. MUST be located in San Diego. This is a contract to hire opportunity. Key Responsibilities:<ul><li>Answer inbound calls and assist clients with inquiries, services, and resources.</li><li>Make outbound calls as needed for follow-ups and outreach efforts.</li><li>Maintain accurate records and documentation of interactions in the system.</li><li>Provide empathetic and professional support to individuals from diverse backgrounds.</li><li>Collaborate with internal teams to ensure seamless service delivery.</li><li>Adhere to call center policies and compliance regulations.</li></ul>

Customer Service Coordinator About the OrganizationRobert Half is partnering with a mission-driven nonprofit organization dedicated to serving underserved communities and creating lasting social impact. This organization values empathy, collaboration, and proactive support to ensure individuals and families receive the resources and assistance they need.Position OverviewWe are seeking a Customer Service Coordinator to act as the primary point of contact for clients, donors, and community partners. In this role, you will manage incoming inquiries, coordinate service requests, and ensure smooth communication across teams. The ideal candidate is organized, compassionate, and committed to delivering outstanding service in a fast-paced, people-centered environment.Key Responsibilities<ul><li>Client & Community Support: Respond to phone calls, emails, and in-person inquiries with professionalism and care.</li><li>Service Coordination: Schedule client appointments, manage service requests, and ensure timely follow-ups.</li><li>Resource Navigation: Provide information about the organization’s programs and connect clients with relevant resources.</li><li>Administrative Tasks: Maintain accurate records of client interactions, update databases, and assist with reporting requirements.</li><li>Internal Collaboration: Work closely with program managers, volunteers, and external partners to streamline support services.</li><li>Outreach & Engagement: Assist in organizing community events, workshops, and awareness campaigns.</li></ul>

Customer Service Coordinator A thriving company in San Marcos is seeking a highly organized and personable Customer Service Coordinator to join their team. This role is ideal for someone who excels in communication, enjoys problem-solving, and thrives in a fast-paced environment. If you are passionate about delivering exceptional customer service while ensuring operational efficiency, we encourage you to apply! Key Responsibilities:<ul><li>Act as the primary point of contact for customers, answering inquiries and resolving issues promptly and professionally.</li><li>Schedule and coordinate customer orders, ensuring timely delivery of services or products.</li><li>Maintain detailed records of customer interactions, transactions, and follow-ups in the company’s CRM system.</li><li>Collaborate with internal departments to ensure customer needs are met effectively.</li><li>Assist with process improvements to enhance customer satisfaction and streamline operations.</li></ul>

Front Desk Coordinator Robert Half is seeking a highly organized and personable Front Desk Coordinator to join our client, a well-respected nonprofit organization in Poway, CA. This is a fantastic opportunity for a customer service-oriented professional who thrives in a fast-paced environment and is passionate about making a positive impact in the community.Key Responsibilities:<ul><li>Serve as the first point of contact for visitors, clients, and staff, providing a warm and professional welcome.</li><li>Manage incoming calls, emails, and correspondence, directing them to the appropriate departments.</li><li>Maintain a tidy and organized reception area to create a welcoming environment.</li><li>Schedule appointments, meetings, and coordinate conference room bookings.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support office operations, including ordering supplies and handling mail distribution.</li><li>Ensure compliance with organizational policies and procedures while maintaining confidentiality.</li><li>Provide additional support to the team as needed to facilitate daily operations.</li></ul>

Receptionist (Bilingual Spanish) We are seeking an experienced and friendly Bilingual Receptionist to be the face of the company, ensuring a welcoming and professional experience for all visitors and callers. This role is perfect for someone fluent in both English and Spanish, with excellent customer service skills. Key Responsibilities:<ul><li>Greet visitors in a warm, professional manner and direct them to the appropriate departments.</li><li>Manage and route incoming calls, taking messages as needed for the team.</li><li>Maintain the reception area, ensuring a clean and organized space at all times.</li><li>Handle incoming mail, courier services, and deliveries, ensuring timely distribution.</li><li>Translate documents and communication as needed between English and Spanish.</li><li>Assist with administrative tasks, including scheduling, filing, and data entry.</li></ul>

Receptionist We are offering a short term contract employment opportunity for a Receptionist in San Marcos, California. The role is within the education sector, specifically a small, private prep school, where you will be providing front office support, assisting with administrative tasks and collaborating closely with the sales team. Responsibilities: • Provide support to the sales team through various tasks and coordination efforts • Take charge of administrative duties and paperwork • Maintain a detail oriented and welcoming atmosphere in the front office • Manage the setup of phone interviews • Handle testing processes and related documentation • Manage any other office-related tasks as required • Organize files and schedule appointments • Provide excellent customer service and handle email correspondence • Operate a multi-line phone system and perform data entry tasks • Utilize Microsoft Excel, Outlook, and Word in daily tasks

Client Services Assistant We are offering an opportunity for a Client Services Assistant to join our team in San Diego, CA. This role is primarily involved in the sales and brokerage industry, with a focus on providing administrative and marketing support. The Client Services Assistant will be responsible for handling various tasks, including answering client inquiries, maintaining client records, and creating marketing materials. Responsibilities:• Provide administrative support to the team by managing schedules and appointments• Handle and process client requests efficiently, ensuring client satisfaction• Maintain accurate and up-to-date client records• Create and distribute marketing materials using Microsoft PowerPoint and other relevant software• Conduct research and compile data for reports and analysis• Handle inbound and outbound client calls, responding to inquiries and complaints in a timely manner• Adhere to company policies and regulations while performing tasks• Ensure brand awareness and consistency in all communication and marketing materials• Conduct basic financial analysis as required• Manage and maintain a database of client information, maintaining confidentiality at all times.

Front Desk Receptionist Robert Half is working with a valued client to hire a welcoming and professional Front Desk Receptionist. This role is vital to ensuring the office operates smoothly and providing an excellent first impression for visitors and clients. The ideal candidate will possess exceptional communication and organizational skills, a customer-service mindset, and the ability to manage front desk responsibilities efficiently in a fast-paced environment. Key Responsibilities:<ul><li>Greet all visitors, clients, and employees in a professional and friendly manner, creating a positive first impression.</li><li>Answer and direct incoming phone calls promptly and accurately; handle inquiries or forward calls to the appropriate personnel.</li><li>Maintain a clean, organized, and professional front desk and lobby area.</li><li>Schedule appointments, maintain calendars, and assist with meeting room coordination when necessary.</li><li>Handle incoming and outgoing mail and packages, ensuring timely distribution and tracking as required.</li><li>Assist with administrative tasks such as data entry, filing, and maintaining office records.</li><li>Monitor office supply levels and coordinate with relevant teams to replenish inventory as needed.</li><li>Support internal teams in ad-hoc tasks, projects, and general office duties to ensure smooth operations.</li></ul>

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40 results for Customer Service Representative in San Diego, CA

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