We are in search of a Training Coordinator to join our team. Based in SAINT LOUIS, Missouri, this position offers a contract to permanent employment opportunity. The Training Coordinator role is pivotal in our industry, responsible for organizing training events, managing customer registrations, and ensuring high-quality learning environments.
Responsibilities:
• Construct training events within the customer management system, based on data gathered from training team contacts and hosts
• Oversee online registrations and class completions, communicating updates to trainers and training teams
• Support the preparation of training sites by identifying and coordinating with training hosts
• Collaborate with trainers and participants for virtual trainings and support processes before and after class completion
• Liaise with accounting staff to develop coupon codes for pricing variations and billing, and generate invoices related to class events
• Uphold IACET standards for learner communication and quality learning environments
• Respond to inquiries for training and guide customers through successful online registration
• Monitor training inventory levels in collaboration with accounting staff and address any issues
• Assist in the set-up and clean-up of trainings at the designated center
• Utilize the customer management system to create and monitor training fulfillment orders.
• Perform other duties as assigned, including packing, unpacking, and replenishing of materials for trainings.
Responsibilities:
• Construct training events within the customer management system, based on data gathered from training team contacts and hosts
• Oversee online registrations and class completions, communicating updates to trainers and training teams
• Support the preparation of training sites by identifying and coordinating with training hosts
• Collaborate with trainers and participants for virtual trainings and support processes before and after class completion
• Liaise with accounting staff to develop coupon codes for pricing variations and billing, and generate invoices related to class events
• Uphold IACET standards for learner communication and quality learning environments
• Respond to inquiries for training and guide customers through successful online registration
• Monitor training inventory levels in collaboration with accounting staff and address any issues
• Assist in the set-up and clean-up of trainings at the designated center
• Utilize the customer management system to create and monitor training fulfillment orders.
• Perform other duties as assigned, including packing, unpacking, and replenishing of materials for trainings.
• Extensive experience in using Assertion Markup Language
• Proficiency in CRM software for efficient customer relationship management
• Ability to develop and manage e-Learning Modules
• Familiarity with Learning Management Systems
• Proficient in Maps API for location-based training coordination
• Expertise in using About Time software for effective time management
• Excellent communication skills for clear and concise conveyance of information
• Strong understanding of compliance requirements in a training environment
• Outstanding customer service skills for providing support to trainees
• Knowledge of disability benefits to ensure inclusivity in training programs
• Proficiency in CRM software for efficient customer relationship management
• Ability to develop and manage e-Learning Modules
• Familiarity with Learning Management Systems
• Proficient in Maps API for location-based training coordination
• Expertise in using About Time software for effective time management
• Excellent communication skills for clear and concise conveyance of information
• Strong understanding of compliance requirements in a training environment
• Outstanding customer service skills for providing support to trainees
• Knowledge of disability benefits to ensure inclusivity in training programs