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12 results for Collections Specialist in Rochester, NY

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Job Title: Collections Specialist

Job Summary:

A Collections Specialist plays a pivotal role in managing and reducing outstanding account balances. They are responsible for contacting individuals or businesses with overdue payments, resolving disputes, and ensuring that outstanding debts are collected in a timely and professional manner. This role requires excellent communication and negotiation skills, attention to detail, and proficiency in using accounting or customer relationship management software. A successful Collections Specialist must balance assertiveness with customer service, maintaining positive client relationships while achieving collection goals.

Key Responsibilities:

Proactively reach out to customers to collect overdue payments through phone calls, emails, or formal letters.
Review accounts to identify discrepancies, update records, and resolve billing and payment issues.
Negotiate payment plans and arrangements, ensuring they align with company policies and standard practices.
Maintain accurate and updated records of all collection efforts and correspondence in the company's systems.
Collaborate with internal departments, such as accounting or sales, to resolve billing disputes and customer concerns.
Stay informed of legal and regulatory requirements related to debt collection practices.
Generate and analyze reports on accounts receivable and aging balances to track progress and reflect collection efforts.
Escalate unresolved issues to management or follow up with legal actions as necessary to recover debts.

Qualifications:

Proven work experience in collections, accounts receivable, or a similar role.
Strong negotiation, problem-solving, and conflict-resolution skills.
Familiarity with billing systems, accounting software, or collections tools (e.g., QuickBooks, SAP, or specialized collections systems).
Knowledge of relevant laws and regulations governing debt collection practices (e.g., FDCPA in the U.S.).
Excellent verbal and written communication skills and the ability to remain professional and empathetic under challenging situations.
Strong attention to detail and organizational skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

12 results for Collections Specialist in Rochester, NY

Collections Specialist Job Title: Collections SpecialistJob Summary:A Collections Specialist plays a pivotal role in managing and reducing outstanding account balances. They are responsible for contacting individuals or businesses with overdue payments, resolving disputes, and ensuring that outstanding debts are collected in a timely and professional manner. This role requires excellent communication and negotiation skills, attention to detail, and proficiency in using accounting or customer relationship management software. A successful Collections Specialist must balance assertiveness with customer service, maintaining positive client relationships while achieving collection goals.Key Responsibilities:<ul><li>Proactively reach out to customers to collect overdue payments through phone calls, emails, or formal letters.</li><li>Review accounts to identify discrepancies, update records, and resolve billing and payment issues.</li><li>Negotiate payment plans and arrangements, ensuring they align with company policies and standard practices.</li><li>Maintain accurate and updated records of all collection efforts and correspondence in the company's systems.</li><li>Collaborate with internal departments, such as accounting or sales, to resolve billing disputes and customer concerns.</li><li>Stay informed of legal and regulatory requirements related to debt collection practices.</li><li>Generate and analyze reports on accounts receivable and aging balances to track progress and reflect collection efforts.</li><li>Escalate unresolved issues to management or follow up with legal actions as necessary to recover debts.</li></ul>

Accounts Receivable Specialist We are seeking a meticulous Accounts Receivable Specialist to join our team in the construction/contractor industry. This role offers a unique contract to permanent employment opportunity where you will primarily focus on managing customer accounts, processing applications, and ensuring the accuracy of records. As an Accounts Receivable Specialist, you will also handle customer inquiries with diligence. Responsibilities:• Efficiently handle customer credit applications and ensure their accuracy• Maintain precise records of customer credit• Monitor customer accounts and take necessary actions as needed• Sort and file documents post their posting• Prepare bank deposits when required• Verify and post account receivable transactions to journals, ledgers, and other records• Uphold established procedures for processing receipts and cash• Demonstrate proficiency in using Microsoft Excel for data management• Apply skills in using Sage Timberline for efficient task completion• Code invoices and manage cash applications with precision and accuracy.

Accounts Receivable Specialist Jenny Bour with Robert Half is working with an exciting manufacturing company that is seeking a detail-oriented Accounts Receivable Specialist to join their finance team. This Accounts Receivable Specialist role is responsible for managing invoicing, accounts receivable processes, credit memos, customer account setup, and monthly closing entries. This AR Specialist role is crucial to the smooth operation of the teams financial processes and requires a high level of accuracy and diligence. If you have experience in accounts receivable and are looking to take the next step in your career, we encourage you to apply! Key Responsibilities:<ul><li>Generate and distribute Accounts Receivable reports daily; process invoice batching and ensure timely invoicing through various customer portals, including government invoicing systems.</li><li>Collaborate with the shipping manager to address invoicing issues related to unshipped products. Work closely with sales administrators to resolve billing discrepancies.</li><li>Review and enter credit memos into the financial system, ensuring accuracy and preventing duplicate entries.</li><li>Process orders, including credit memos and billing-only transactions, using the company’s order entry system.</li><li>Independently manage assigned tasks once fully trained, demonstrating initiative and problem-solving skills.</li><li>Provide assistance to the Credit Analyst as needed.</li><li>Respond to customer requests for invoice copies and maintain accurate records of all invoices.</li><li>Monitor invoice sequencing through a daily control log.</li><li>Set up new customer accounts in the system after the completion and approval of the required process.</li><li>Assist with cash application and sales reporting as necessary</li></ul>

Bookkeeper/Office Manager Hannah Savage with Robert Half is working with a non-profit in the Rochester, NY area to find a Bookkeeper/Office Manager to join their team. In this role, you will be tasked with overseeing various administrative and financial operations, including but not limited to, maintaining accounting systems, processing payroll, and ensuring compliance with established policies and procedures. This position is central to their operations and requires someone with a keen eye for detail and exceptional organizational skills. Responsibilities: • Handle the majority of human resources record keeping.• Manage vendor file records and ensure all necessary documents are obtained and filed appropriately.• Collect and manage Form 1099 information.• Maintain and manage revenue entries including collections• Input accounts payable • Oversee cash disbursements and ensure proper filing of account payable/cash disbursements documentation.• Handling sales tax returns• Billing• Gather information needed for audits.• Perform bank reconciliations.• Review financial aspects of fundraising planning.• Ensure compliance with counting procedures.• Process payroll and maintain related records.• Handle any other administrative or financial tasks that may arise For immediate, confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch directly!

Bookkeeper/Office Manager We are in search of a Bookkeeper/Office Manager to join our team located in Rochester, New York. As a Bookkeeper/Office Manager, you will undertake a variety of tasks including managing accounts payable and receivable, account reconciliation, bookkeeping, and payroll. This role also involves data entry and proficiency in Microsoft Excel. This opportunity offers a short term contract employment. Responsibilities: • Managing day-to-day transactions including accounts payable and receivable. • Conducting account reconciliation to ensure accurate reporting and ledger maintenance. • Performing bookkeeping tasks such as recording, updating, and analyzing financial data. • Handling bank reconciliations, ensuring all transactions are recorded accurately. • Utilizing Microsoft Excel to manage and organize financial data. • Processing payroll accurately and in a timely manner. • Conducting data entry tasks as required. • Tracking and maintaining financial records for auditing purposes.

Accounts Payable Clerk We are offering a permanent employment opportunity for an Accounts Payable Clerk in Rochester, New York. The successful candidate will be joining our team in the industry, where they will be expected to handle various tasks such as accounts payable, check runs, coding invoices, and data entry. Responsibilities: • Handle the accounts payable process, ensuring all financial transactions are efficiently processed and recorded. • Perform regular check runs to maintain the smooth flow of operations. • Take charge of coding invoices, ensuring accuracy and consistency in all financial documents. • Carry out data entry tasks with a high level of precision, updating all necessary records. • Oversee invoice processing, guaranteeing the timely payment of all due amounts. • Utilize Microsoft Excel for various tasks, demonstrating proficiency with the software. • Manage the automated payroll system, ensuring all employees are paid accurately and on time.

Accounting Clerk We are offering a contract to permanent employment opportunity for a detail-oriented Part-Time (15-20 hours a week) Accounting Clerk in Rochester, New York. As an Accounting Clerk, your main role will be to manage accounts, process invoices, and maintain accurate financial records. You will also be required to reconcile accounts and resolve any financial discrepancies. Responsibilities:• Handle accounts payable and receivable• Conduct account reconciliation tasks to ensure accurate reporting and ledger maintenance• Process invoices accurately and in a timely manner• Utilize Quickbooks Online and Microsoft Excel for data entry and financial tasks• Manage billing processes, ensuring timely and accurate billing of customers• Monitor customer accounts and take necessary actions for non-payment or delayed payment• Maintain accurate and complete financial records• Respond to customer inquiries related to accounting and billing.

Bookkeeper We are offering a remote opportunity for a Bookkeeper in Rochester, New York. This role involves handling all aspects of financial record keeping within our company. The Bookkeeper will be tasked with responsibilities ranging from bank reconciliations to managing accounts payable and receivable. Responsibilities:• Conducting account reconciliation to ensure accurate reporting and ledger maintenance.• Overseeing accounts payable and receivable to manage the inflow and outflow of finances.• Performing bank reconciliations regularly to ensure accuracy in financial data.• Managing data entry tasks related to financial transactions and records.• Utilizing Microsoft Excel for financial data management and analysis.• Performing month-end close procedures to prepare for the new accounting period.• Utilizing QuickBooks for financial management and reporting.• Balancing the company's balance sheet through regular account reconciliation.• Maintaining the general ledger and ensuring it reflects accurate financial data.

Bookkeeper Nick Pignato is seeking a meticulous and experienced Bookkeeper to join our team based in Rochester, New York. In this role, you will play a crucial role in the financial management and integrity of our operations, ensuring accuracy in the processing of transactions and the maintenance of financial records. This role falls within the construction industry and is based in a traditional office setting. Responsibilities:• Manage all aspects of bookkeeping including accounts payable and receivable, and bank reconciliations.• Accurately enter data into relevant accounting systems.• Ensure all financial records are maintained and updated as necessary.• Handle monthly close processes and communicate any issues.• Conduct account reconciliation activities to ensure accuracy and conformity with applicable policies.• Utilize Microsoft Excel for data organization and financial tracking.• Manage payroll processes, ensuring all employees are paid accurately and on time.• Utilize QuickBooks for managing and processing financial data.• Monitor customer accounts and follow up on any outstanding payments.• Assist in the preparation and processing of financial reports

Bookkeeper We are offering an exciting opportunity for a Bookkeeper with a Legal Firm in the Rochester, NY area. As part of the team, you'll be working in a dynamic environment where you'll be in charge of various accounting tasks, ensuring the financial health and transparency of the business. Responsibilities: <ul><li>Assisting with the processing of payrolls for various clients, ensuring timely and accurate delivery. </li><li>Utilizing QuickBooks software for various tasks including but not limited to data entry, account reconciliation, and month-end close. </li><li>Communicating with CPA</li><li>Demonstrating a clear understanding of accounting principles, including debits and credits, to accurately record financial transactions. </li><li>Preparing financial statements, including Profit & Loss and Balance Sheets, to provide a clear view of the company's financial status. </li><li>Handling Accounts Payable (AP) and Accounts Receivable (AR) management, ensuring all transactions are accurately recorded and any discrepancies are quickly resolved. </li><li>Performing bank reconciliations to ensure financial records are accurate and up-to-date. </li><li>Utilizing Microsoft Excel for various tasks, including data analysis and reporting. </li><li>Assisting with tax-related tasks as needed, ensuring compliance with all relevant tax laws and regulations. </li><li>Ensuring data entry tasks are completed accurately and efficiently, maintaining the integrity of the company's financial data. </li><li>Executing the month-end close process, ensuring all financial data is accurate and up-to-date.</li></ul>

Accounting Assistant Hannah Savage with Robert Half is seeking an Accounting Assistant for a client in the Rochester, NY area. This role involves several responsibilities that require skills in account reconciliation, accounts payable and accounts receivable, billing, data entry, invoice processing, and proficiency in Microsoft Excel. Within the organization there is ample room for growth, a positive team atmosphere, and competitive benefits! For immediate, confidential consideration apply today or contact Hannah Savage with Robert Half's Rochester, NY branch directly!

Bookkeeper We are offering a permanent contract opportunity for a Bookkeeper in Ogden, New York. The selected candidate will be part of a financial team, taking on various responsibilities ranging from processing financial transactions to maintaining accurate client records. The role is situated within a dynamic environment where your skills in bookkeeping and accounting principles will be highly valued. Responsibilities: • Handle the processes of accounts payable and receivable, including the processing of payments and invoices. • Ensure the accuracy of financial transactions through regular reconciliation of bank statements. • Utilize accounting software to maintain up-to-date and accurate records of all financial transactions. • Assist in the processes for closing at the end of the month and year. • Collaborate effectively with clients and other team members to address and resolve any discrepancies in the financial records. • Prepare and maintain various financial reports such as income statements, balance sheets, and statements of cash flow. • Provide necessary support to clients in areas such as budgeting, forecasting, and financial analysis. • Implement your skills in 'Basic Bookkeeping', 'Bookkeeping', 'Accounts Payable (AP)', 'Accounts Receivable (AR)' in everyday tasks.