Robert Half is seeking a highly organized and detail-oriented Bilingual Administrative Assistant fluent in both Spanish and English to support the efficient day-to-day operations of our clients' businesses. This role is a key point of contact for Spanish-speaking clients, vendors, and staff, ensuring seamless communication and support across teams. The ideal candidate will deliver exceptional administrative and customer service assistance in a fast-paced and dynamic environment.
Key Responsibilities
- Administrative Support: Assist with scheduling, data entry, filing, preparing reports, updating records, and managing correspondence in both Spanish and English.
- Communication: Act as a translator or interpreter for verbal and written communication between English and Spanish speakers, ensuring accuracy and professionalism.
- Customer Service: Provide quality customer service to Spanish and English-speaking clients or team members, addressing concerns or questions via phone, email, or in person.
- Coordination: Organize team meetings, prepare agendas, and take meeting minutes as needed.
- Document Management: Create and manage bilingual documents, reports, and presentation materials.
- Problem-Solving: Resolve administrative issues efficiently and escalate any concerns to the appropriate department or supervisor.
- Team Collaboration: Support various departments by completing special projects and tasks as assigned.
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Requirements and Qualifications
- Language Skills: Must be fluent in both Spanish and English (written and verbal).
- Experience: At least 1-2 years of experience in an administrative or customer service role preferred.
- Technical Proficiency: Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to quickly learn other software tools.
- Organizational Skills: Strong multitasking, attention to detail, and ability to handle confidential information.
- Interpersonal Skills: Excellent communication and interpersonal abilities for interacting with diverse individuals in a professional and courteous manner.
- Problem Solver: Ability to work independently and efficiently under tight deadlines.
- Education: High school diploma or equivalent required; associate degree or higher preferred.
Preferred Skills and Characteristics
- Prior experience in providing bilingual administrative assistance.
- Knowledge of business communication etiquette in both Spanish and English.
- Familiarity with industry-specific software (e.g., customer relationship management tools) is a plus.
- A proactive attitude and ability to anticipate the needs of the team.
At Robert Half, our mission is to connect talented professionals with rewarding career opportunities. If you are looking to utilize your bilingual skills in a role that values professionalism, efficiency, and clear communication, this might be the perfect opportunity for you.