We are offering a long-term contract employment opportunity in the transport industry in Plano, Texas, for a Collections Specialist III. In this role, you will work within a dynamic team, focusing on maintaining customer accounts, processing client applications, and resolving any related inquiries.
Responsibilities:
• Take on the role of a liaison between customers and internal departments to address and resolve billing issues.
• Utilize accounting software systems and CRM tools to ensure accurate customer credit records.
• Implement collection processes to manage client accounts effectively.
• Communicate with clients via phone calls and emails to reduce account balances.
• Regularly update work on accounts to maintain accurate records.
• Use Epic Software for answering inbound calls and administering claims.
• Employ effective practices in accounts receivable (AR) and billing functions.
• Work proficiently with Excel for various tasks as required.
• Proficiency in Accounting Software Systems is mandatory
• Experience with Accurint is required
• Knowledge of Epic Software is essential
• Must have experience in Accounts Receivable (AR)
• Ability to handle Answering Inbound Calls effectively
• Proficiency in Billing Functions is required
• Experience in Claim Administration is a must
• Knowledge of Collection Processes is crucial