We are offering an engaging opportunity for a Collections Specialist III in the transport industry, based in Plano, Texas. The successful candidate will be tasked with managing client accounts, resolving billing issues, and ensuring accurate record-keeping. This role presents a long-term contract employment opportunity.
Responsibilities:
• Liaise effectively with customers and internal departments to address and resolve billing issues.
• Utilize Excel extensively to streamline the collection processes.
• Act as a point of contact for clients, conducting calls and sending emails to reduce account balances.
• Correct any discrepancies or issues with billing promptly and accurately.
• Undertake the responsibility of ensuring that work on accounts is updated correctly.
• Administer claims while ensuring adherence to the collections processes.
• Answer inbound calls and handle any related accounts receivable (AR) activities.
• Regularly review and manage the aging report.
• Perform billing functions as per the established standards and protocols.
• Proficient in Accounting Software Systems
• Familiarity with Accurint
• Knowledge of ADP - Financial Services
• Experience with CRM
• Solid understanding of Accounts Receivable (AR)
• Ability to handle Answering Inbound Calls
• Experience in Billing Functions
• Familiarity with Claim Administration
• Knowledge of Collection Processes