We are offering an exciting opportunity to a Credit/Collections Supervisor/Manager in Pittsburgh, Pennsylvania. You will be joining a fast-paced environment where your expertise in B2B collections, CRM, and accounting software systems will be highly utilized.

Responsibilities:
• Supervise the process of customer credit applications with accuracy and efficiency.
• Develop and implement collection strategies in collaboration with attorneys, ensuring firm and client guidelines are met.
• Oversee the review and evaluation of delinquent accounts, determining appropriate actions according to firm policy and legal requirements.
• Handle collections inquiries and provide prompt responses.
• Be responsible for data entry tasks.
• Generate reports as needed.
• Perform other duties related to the job as assigned.
• Utilize Microsoft Office365 and Microsoft Teams for various tasks.
• Maintain relationships with clients and colleagues.
• Utilize Elite/3E and ARCS for specific tasks.
• Oversee the maintenance of accurate customer credit records and cash applications.
• Monitor customer accounts and enforce necessary actions.

• Proficiency in the use of 3M system
• Experience in using Accounting Software Systems
• Familiarity with ADP - Financial Services
• Proven experience in B2B collections
• Competency in using CRM tools
• Knowledge of Accounting Functions
• Experience in managing Accounts Receivable (AR)
• Proficiency in Billing Functions
• Ability to manage Cash Activity
• Demonstrable experience in Cash Applications

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.