;

11 results for Client Services Representative in Phoenix, AZ

Relevance

Date Posted

Create a Job Alert

Email me about new Client Services Representative jobs in Phoenix, AZ

Are you sure you want to pass on this job?

We are seeking a Customer Service Representative in the Healthcare/NHS sector, based in Chandler, Arizona, 85224, United States. This job offers a long term contract employment opportunity. As a Customer Service Representative, you will be expected to manage customer accounts, process applications, and respond to inquiries with accuracy and efficiency.

Responsibilities:

• Process customer applications related to healthcare services efficiently
• Oversee and monitor customer accounts to ensure optimal service delivery
• Resolve any customer inquiries in a timely and detail oriented manner
• Keep an up-to-date and accurate record of all customer credit information
• Handle sensitive healthcare information in accordance with industry standards and regulations
• Work together with team members to deliver high-quality customer service
• Apply your skills in R Code, Customer Service, and Healthcare.gov to enhance service delivery
• Liaise with remote teams as needed to ensure seamless service provision
• Adhere to TRICARE and NIS guidelines in all customer interactions
• Use video tools for customer interaction when necessary

• Applicants must have a strong background in Customer Service, preferably within the Healthcare/NHS industry.
• Must have experience with using HealthCare.gov for various customer service tasks.
• Proficiency in using video conferencing tools for customer interaction is a must.
• Familiarity with R Code is desirable, but not a mandatory requirement.
• Experience in working with offshore teams is an added advantage.
• Knowledge of TRICARE health program will be considered as a plus.
• The candidate should have a good understanding of the National Incident Management Assistance Teams (NIS) structure and operations.

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

11 results for Client Services Representative in Phoenix, AZ

Customer Service Representative We are seeking a Customer Service Representative in the Healthcare/NHS sector, based in Chandler, Arizona, 85224, United States. This job offers a long term contract employment opportunity. As a Customer Service Representative, you will be expected to manage customer accounts, process applications, and respond to inquiries with accuracy and efficiency. Responsibilities: • Process customer applications related to healthcare services efficiently • Oversee and monitor customer accounts to ensure optimal service delivery • Resolve any customer inquiries in a timely and detail oriented manner • Keep an up-to-date and accurate record of all customer credit information • Handle sensitive healthcare information in accordance with industry standards and regulations • Work together with team members to deliver high-quality customer service • Apply your skills in R Code, Customer Service, and Healthcare.gov to enhance service delivery • Liaise with remote teams as needed to ensure seamless service provision • Adhere to TRICARE and NIS guidelines in all customer interactions • Use video tools for customer interaction when necessary

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Phoenix, Arizona. This role is situated in the mortgage servicing industry where you will be directly engaging with our customers, handling a variety of inbound requests and inquiries, and utilizing our internal software platform. Responsibilities: • Handle a variety of customer inquiries, including website assistance and escrow processing. • Engage positively and courteously with every homeowner, providing superior customer service. • Handle outbound collection activities for accounts, primarily those less than 30 days past due. • Direct eligible homeowners towards refinancing opportunities through the Originations department. • Keep track of performance expectations. • Become proficient in using our proprietary servicing software and contribute to system improvement recommendations. • Route different types of calls to the appropriate internal parties using established escalation paths. • Maintain an eagerness to learn and adapt to different personality types.

Bilingual Spanish/English Customer Service Representative... We are offering a long-term contract employment opportunity for a Bilingual Spanish/English Customer Service Representative in Phoenix, Arizona. You will be a part of a dynamic team in the insurance industry, providing exceptional customer service through inbound and outbound calls and emails. Responsibilities • Deliver superior customer service in a high-volume contact center environment, handling requests efficiently and professionally. • Build rapport with customers and respond to their inquiries in a compassionate and respectful manner. • Use multiple systems and applications to research and analyze customer inquiries and resolve their issues. • Ensure the maintenance of performance and quality standards. • Make appropriate decisions and solve problems, ensuring a positive phone experience for customers. • Learn basic concepts of personal lines insurance principles and products offered to our customers. • Collaborate with team members and business partners to provide a positive customer experience. • Be open to working overtime and weekends as needed. • Assist with special requests and complete additional tasks as assigned. • Use your strong problem-solving skills and attention to detail to excel in communication.

Bilingual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service Representative in Phoenix, Arizona. This role involves addressing customer service concerns, inquiries, and activities in the insurance industry. You will be the first point of contact for customers, tasked with creating a positive customer experience and selling the value of our products and services. Responsibilities: • Selling the value of our insurance products and services to retain policyholders • Addressing customer service concerns, inquiries, and activities • Handling inbound and outbound calls to assist customers wishing to cancel their insurance coverage • Resolving service and claims issues for customers • Assisting in the collection of current and past due premiums • Supporting additional call domains such as Claim Inquiry, Policyholder/Policy administration, billing/payments, or Agent servicing as needed • Collecting, documenting, and entering data from and into multiple applications • Providing instructions and setting expectations for policyholders • Meeting or exceeding departmental standards related to quality, average handle time, auxiliary time after call work, and other KPIs • Exhibiting and practicing the Organization's Common Purposes and Shared Traits • Providing feedback to leadership and supporting process improvements • Willingly performing other duties as assigned • Utilizing acquired training and continued experience to service 90% of calls independently.

Bilingual Spanish/English-Customer Service-Worksite Repre... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service-Worksite Representative in Phoenix, Arizona. The role is within the insurance industry and will involve addressing customer inquiries and concerns, providing detailed policy information, and supporting policyholders with insurance product knowledge. Responsibilities: • Address customer service inquiries and concerns in a detail oriented and amicable manner • Support policyholders by providing detailed information about policies statuses and insurance product information • Respond to policyholder inquiries regarding claim service and intake related issues • Assist with basic technical troubleshooting for self-service related issues • Contribute to APV revenue by sending transfers to the sales team • Handle claim intake for policyholders • Maintain quality, handle time, auxiliary time after call work, and other KPIs in line with departmental standards • Provide feedback to leadership, support process improvements, and understand organizational objectives • Participate in partnership training and mentor entry level representatives • Perform other duties as assigned • Uphold the organization's tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.

Patient Registrations Representative We are offering a contract employment opportunity for an organized and detail-oriented Patient Registration Representative in Chandler, Arizona, United States. As a Patient Registration Representative, you will be responsible for providing excellent customer service, ensuring a positive patient experience throughout the registration process and adhering to organizational policies and procedures for the resolution of patient financial liability. Responsibilities:· Appropriate patient identification. · Collecting accurate and thorough patient demographic data. · Obtaining insurance information and verifying eligibility and benefits.· Determining and collecting patient financial liability and e Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance. · The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability.

Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in the commercial property management industry, located in Phoenix, Arizona, United States. The role involves a blend of in-office and remote work and centers around providing administrative assistance, managing tenant communication, and ensuring smooth office operations. Responsibilities • Act as the primary contact for all tenant-related inquiries, addressing them in a detail oriented and efficient manner. • Maintain up-to-date records of vendor services, including maintenance, janitorial, and landscaping, and follow up on invoices and service confirmations. • Manage and streamline office operations, including stock levels of office supplies and office organization. • Collaborate with team members to improve operational efficiency and provide administrative support for special projects. • Assist tenants with various requests related to building operations and services, and ensure timely resolution of maintenance requests. • Coordinate and communicate tenant requests and maintenance issues with the relevant team members. • Help in the process of requesting and tracking vendor services, including obtaining quotes, scheduling appointments, and confirming completion of work. • Assist with scheduling tenant meetings or events, ensuring all logistics are handled smoothly. • Prepare and distribute communications and memos to tenants and team members as directed. • Maintain and update property files and records in the company’s management system.

Bilingual (Spanish) Receptionist We are in search of a Bilingual (Spanish) Receptionist to join our criminal law firm's team in the legal industry, based in Phoenix, Arizona near the Biltmore. As a Bilingual Receptionist, your primary responsibilities will involve answering a multi-line phone system, managing customer inquiries, and maintaining precise customer records. This role offers an exciting opportunity for those who have a keen eye for detail and exceptional interpersonal skills. This is an in-office role and prior law firm experience is preferred. Responsibilities:• Efficiently handle multi-line phone system and respond to customer inquiries• Deliver superior customer service at all times• Accurately process data entry tasks • Handle email correspondence with professionalism and promptness• Utilize Microsoft Excel, Outlook, and Word for various administrative tasks• Maintain an organized filing system • Schedule appointments as necessary• Apply interpersonal skills to interact with clients and team members• Leverage past legal experience to understand and execute job responsibilities effectively.

Patient Access Coordinator Robert Half is looking for a Patient Access Coordinator to join a great team, based in Phoenix AZ 85013. We are seeking at least 1 year of recent healthcare experience, applicants are encouraged to apply! Position Summary:As a Patient Access Representative, you will be the first point of contact for patients, ensuring a seamless and positive experience during registration, scheduling, and admission processes. Your role will involve verifying insurance details, processing payments, and communicating essential information to patients and staff. Key Responsibilities:<ul><li>Warmly greet patients and visitors while providing professional customer service.</li><li>Accurately collect, verify, and input patient demographic and insurance information into the system.</li><li>Facilitate scheduling, pre-registration, and check-in activities across departments.</li><li>Handle inquiries related to appointments, billing, and insurance coverage by phone, email, or in-person.</li><li>Process payments, reconcile collections, and generate receipts.</li><li>Coordinate with clinical staff regarding patient status, appointments, or delays.</li><li>Comply with company policies and federal regulations, including HIPAA standards.</li></ul>

Receptionist We are offering a contract employment opportunity for a Receptionist in Scottsdale, Arizona 85260. This role focuses on providing administrative and clerical services to ensure the smooth and efficient functioning of our workplace. As a Receptionist, you will be at the forefront of our office operations, handling tasks ranging from phone coverage to office maintenance. Responsibilities: • Screen and route calls, ensuring efficient phone coverage.• Welcome visitors and guests, providing a positive first impression of our organization.• Manage the conference room calendar and office seating charts.• Keep the reception desk, closet, and hallways tidy and well-stocked.• Receive, sort, and distribute USPS Mail/FedEx/UPS/Courier deliveries.• Coordinate ground transportation for guests, when necessary.• Undertake ad hoc research and clerical projects, including word processing/data entry.• Assist in ordering and maintaining supplies for the office.• Use Microsoft Office Suite Skills, including Excel, for various tasks.• Utilize interpersonal skills to interact with and assist all levels of employees and visitors.• Manage customer service and email correspondence.• Organize files and schedule appointments efficiently.

Front Desk Coordinator The Receptionist is responsible for directing all phone calls, professionally greeting and directing visitors, coordinating shipping/receiving for mail and packages, ordering office supplies, and performing administrative duties as needed. Essential Functions · Professionally welcome and direct all visitors.· Operate telephone system and direct incoming and inter-office calls.· Supply information to callers and page individuals as needed.· Schedule conference calls and meeting rooms.· Coordinate shipping / receiving process for all packages.· Creation of documents and labels.· Process expense reports. · Assist the Accounting Team with Invoice and check uploads, and other various tasks as needed.· Sort and distribute all mail, faxes, and packages.· Order office supplies and track inventory.· Prepare agendas, and action item follow-ups as needed.· Conduct research and prepare reports as needed.· Maintain a professional office lobby area, including setting up holiday decorations as needed. · Perform other miscellaneous administrative duties and jobs as needed. Qualifications · Previous receptionist or administrative experience. · Strong organizational skills and the ability to multi-task.· Professional verbal and written communication skills.· Proficiency in MS Office. Working Conditions· Location – This position will work out of the Scottsdale office. · Office environment – extensive sitting at desk and computer; some standing, bending at the waist, stooping and reaching required; ability to lift 5-20 pounds occasionally. · Schedule: 7:30am – 4:00pm Monday through Friday.

TalentMatch®

11 results for Client Services Representative in Phoenix, AZ

TalentMatch^®