Robert Half has partnered with a specialized client based in the Philadelphia, PA area who is offering a career building opportunity for a Billing Analyst. As a Billing Analyst your duties involve managing customer accounts and inquiries, processing customer credit applications, and maintaining accurate customer credit records in an industry that requires strong analytical skills and customer service orientation. If you have strong attention to detail and a knack for prioritizing and organizing your workload, then this Billing Analyst role might be the one for you. Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082.
As a Billing Analyst your responsibilities will include but aren't limited too:
• Ensure accurate and efficient processing of customer credit applications.
• Maintain and update customer credit records in a timely and efficient manner.
• Work closely with stakeholders to resolve account, premium support, and billing issues.
• Perform audits on policies to ensure the accuracy of premium calculations and payments.
• Analyze premium payment exceptions and determine appropriate course of action for resolution.
• Conduct daily reviews of system reports to prevent potential premium billing issues.
• Validate or calculate premium due for customers with incomplete support.
• Research due and unpaid items that are over 90 days and work towards resolution.
• Initiate premium refunds resulting from a policy review, formal audit, policy overpayment, or paid beyond policy termination date.
• Provide high-quality customer service, resolve customer issues timely and efficiently.
Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082.
The Ideal Billing Analyst will have:
• Associate degree or equivalent required; bachelor’s degree preferred
• A minimum of two (2) years of experience in a high-volume premium processing and/or billing operations environment
• Comprehensive understanding of Accounting Functions
• Experience in managing Accounts Receivable (AR)
• Ability to perform Auditing tasks
• Experience in performing Billing Functions
• Proficiency in Accounting Software Systems
• Experience with Aderant software
• Familiarity with ADP - Financial Services
• Proficiency in Costpoint application
• Experience with CRM systems
• Knowledge of About Time software
Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082.