We are seeking an experienced and friendly Bilingual Receptionist to be the face of the company, ensuring a welcoming and professional experience for all visitors and callers. This role is perfect for someone fluent in both English and Spanish, with excellent customer service skills.
Key Responsibilities:
- Greet visitors in a warm, professional manner and direct them to the appropriate departments.
- Manage and route incoming calls, taking messages as needed for the team.
- Maintain the reception area, ensuring a clean and organized space at all times.
- Handle incoming mail, courier services, and deliveries, ensuring timely distribution.
- Translate documents and communication as needed between English and Spanish.
- Assist with administrative tasks, including scheduling, filing, and data entry.
- Fluent in both English and Spanish (written and spoken) is required.
- 1–2 years of experience in a receptionist, front desk, or customer service role.
- Excellent communication and interpersonal skills with a strong customer service focus.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment (phones, printers, etc.).
- High school diploma or GED required; additional education is a plus.