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4 results for Customer Service Representative in Chesterfield, MO

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Robert Half Talent Solutions is currently working with a growing company in Chesterfield searching for a Senior Collection Specialist. The Sr. Collection Specialist will be responsible for managing the collection of accounts receivable for national accounts, ensuring timely payments, maintaining strong client relationships, and minimizing credit risk. This role requires a strategic thinker with excellent communication skills and a deep understanding of credit and collections processes.

Key Responsibilities:
• Manage and oversee the collection activities for a portfolio of national accounts, ensuring timely and efficient collection of outstanding invoices.
• Collaborate with sales and customer service teams to address client concerns and disputes related to billing and payments.
• Prepare and present reports on account status, collections performance, and aging accounts to senior management.
• Develop and maintain strong relationships with key stakeholders in client organizations to facilitate communication and resolve payment issues.
• Negotiate payment arrangements and settlements with clients, ensuring mutually beneficial outcomes.
• Assist in the development of credit policies and assessments for new and existing customers. - Provide training and mentorship to junior collectors within the team.
• Analyze customer payment patterns and trends to identify issues and Implement strategies for improving cash flow.
• Implement and maintain effective collection policies and procedures, ensuring compliance with company standards and legal requirements.

Sr. Collection Specialist Qualifications: Minimum of 5 years of experience in accounts receivable or collections, with a focus on national accounts. Strong understanding of credit and collections processes, as well as relevant regulations. Excellent negotiation and communication skills, with the ability to build rapport with clients. Proficient in Microsoft Office Suite and experience with accounting software or ERP systems.

Our client offers a HYBRID work schedule and can offer a flexible schedule and a great work-life balance. Comprehensive benefits package and competitive salary depending on experience. For immediate consideration, please apply to this role online or contact Craig Lavelle via LinkedIn or directly at 314-279-7382.

• Minimum of 5 years of experience in a Collections Specialist role or similar position
• Proficiency in Accounts Receivable (AR) management
• Experience in answering inbound calls in a detail oriented manner
• In-depth understanding of collection processes, preferably in a B2B context
• Knowledge of compliance requirements related to collections
• Experience in managing aging accounts and generating aging reports
• Proficiency in using accounts receivables systems for effective financial tracking
• Familiarity with JD Edwards EnterpriseOne software is preferred
• Proficiency in Microsoft Excel for data management and reporting
• Demonstrated experience in collecting payments in a timely manner
• Knowledge of EFT Payments process
• Experience in handling incoming payments and resolving related issues
• Ability to accurately process invoice payments and maintain a high level of accuracy.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

4 results for Customer Service Representative in Chesterfield, MO

Collections Specialist Robert Half Talent Solutions is currently working with a growing company in Chesterfield searching for a Senior Collection Specialist. The Sr. Collection Specialist will be responsible for managing the collection of accounts receivable for national accounts, ensuring timely payments, maintaining strong client relationships, and minimizing credit risk. This role requires a strategic thinker with excellent communication skills and a deep understanding of credit and collections processes. Key Responsibilities: • Manage and oversee the collection activities for a portfolio of national accounts, ensuring timely and efficient collection of outstanding invoices. • Collaborate with sales and customer service teams to address client concerns and disputes related to billing and payments. • Prepare and present reports on account status, collections performance, and aging accounts to senior management. • Develop and maintain strong relationships with key stakeholders in client organizations to facilitate communication and resolve payment issues. • Negotiate payment arrangements and settlements with clients, ensuring mutually beneficial outcomes. • Assist in the development of credit policies and assessments for new and existing customers. - Provide training and mentorship to junior collectors within the team. • Analyze customer payment patterns and trends to identify issues and Implement strategies for improving cash flow. • Implement and maintain effective collection policies and procedures, ensuring compliance with company standards and legal requirements. Sr. Collection Specialist Qualifications: Minimum of 5 years of experience in accounts receivable or collections, with a focus on national accounts. Strong understanding of credit and collections processes, as well as relevant regulations. Excellent negotiation and communication skills, with the ability to build rapport with clients. Proficient in Microsoft Office Suite and experience with accounting software or ERP systems. Our client offers a HYBRID work schedule and can offer a flexible schedule and a great work-life balance. Comprehensive benefits package and competitive salary depending on experience. For immediate consideration, please apply to this role online or contact Craig Lavelle via LinkedIn or directly at 314-279-7382.

Receptionist Receptionist Receptionist Opportunities We currently have an opening for an articulate, highly-skilled Receptionist in a growing technical start-up company. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you. How you will make an impact · Greet visitors · Answer all incoming phone calls · Excellent communication and social skills · Excellent spelling and grammar · Sense of urgency and capable of prioritizing · Responding to inquiries, providing excellent customer service · Receiving, reviewing, and distributing incoming mail according to specified procedures · Maintaining various office files and providing general office filing support · Ordering office and kitchen supplies · Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks Please apply online or through our Robert Half app

Collections Specialist Collections Specialist Robert Half is looking for an experienced collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance detail oriented as a part of a growing team, contact us today. Your responsibilities in this role · Handle inbound and outbound collections calls · Lead all billing and reporting activities according to deadlines · Handle all vendor inquiries · Maintain and update customer files to ensure data integrity · Call on all past due amounts and record all results in the system · Record all customer payments to the correct reports Please apply online or through our Robert Half app

Front Desk Coordinator Front Desk CoordinatorFront Desk Coordinator (Reception Area Coordinator) OpeningWe currently have an open position for a well-organized and motivated Front Desk Coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.How you will make an impact· Greet and direct all visitors including vendors, clients and customers· Ensure completion of paperwork, sign-in and security procedures · Handle special administrative projects, including overflow work from department and executive assistantsPlease apply online or through our Robert Half app