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35 results for Desktop Support Analyst in Neptune City, NJ

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Position Overview:

You will be the primary point of contact for IT support, assisting in the management and maintenance of hardware, software, network systems, and security protocols. This role requires a proactive approach to problem-solving, the ability to manage multiple priorities, and a strong understanding of Windows operating systems and business applications typically used in accounting firms.

Provide first- and second-level technical support for all Windows-based systems, including desktops, laptops, and peripherals.

Troubleshoot and resolve software, hardware, and network issues across various devices and platforms.

Install, configure, and maintain accounting-related applications (e.g., QuickBooks, Microsoft Excel, and other financial software).

Support the firm’s internal IT infrastructure, including file servers, email systems, and security protocols.

Assist in the management of Active Directory (AD), user accounts, group policies, and permissions.

Perform routine system updates and patch management for all Windows systems and related software.

Ensure the security and integrity of the firm's systems through regular backups, antivirus updates, and proactive security monitoring.

Respond promptly to service desk tickets, providing timely and accurate updates to users.

Provide support for cloud-based applications and virtual environments used by accounting staff.

Maintain accurate records of system configurations, asset inventory, and IT-related issues.

Work with vendors to coordinate hardware/software upgrades and repairs.

Collaborate with other IT staff to ensure smooth IT operations and assist with long-term technology strategy.

Assist with the onboarding and offboarding of staff, ensuring proper setup of workstations and network access.

Participate in the implementation of IT projects, such as system upgrades and migrations.

Skills & Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

Proven experience in IT support or system administration, preferably within an accounting or financial services firm.

Strong proficiency with Microsoft Windows operating systems (Windows 10, Windows Server 2016/2019) and Microsoft Office Suite.

Experience with network configuration and troubleshooting (TCP/IP, DNS, DHCP, VPNs, firewalls, etc.).

Familiarity with Active Directory, Group Policy, and user account management.

Knowledge of accounting software and applications (QuickBooks, Sage, etc.) is a plus.

Experience with Microsoft Exchange, Office 365, and cloud-based solutions.

Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently.

Excellent communication skills, with the ability to explain technical concepts to non-technical staff.

• Minimum of 3 years of experience in a Desktop Support Analyst role or similar
• Proficiency in Android Development
• Familiarity with Cisco Technologies
• Experience with Citrix Technologies
• Understanding of Computer Hardware
• Knowledge of Dell Technologies
• Proficiency in using Active Directory
• Familiarity with Apple Devices
• Experience with Backup Technologies
• Strong understanding of Configuration Management

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35 results for Desktop Support Analyst in Neptune City, NJ

Desktop Support Analyst Position Overview:You will be the primary point of contact for IT support, assisting in the management and maintenance of hardware, software, network systems, and security protocols. This role requires a proactive approach to problem-solving, the ability to manage multiple priorities, and a strong understanding of Windows operating systems and business applications typically used in accounting firms. Provide first- and second-level technical support for all Windows-based systems, including desktops, laptops, and peripherals.Troubleshoot and resolve software, hardware, and network issues across various devices and platforms.Install, configure, and maintain accounting-related applications (e.g., QuickBooks, Microsoft Excel, and other financial software).Support the firm’s internal IT infrastructure, including file servers, email systems, and security protocols.Assist in the management of Active Directory (AD), user accounts, group policies, and permissions.Perform routine system updates and patch management for all Windows systems and related software.Ensure the security and integrity of the firm's systems through regular backups, antivirus updates, and proactive security monitoring.Respond promptly to service desk tickets, providing timely and accurate updates to users.Provide support for cloud-based applications and virtual environments used by accounting staff.Maintain accurate records of system configurations, asset inventory, and IT-related issues.Work with vendors to coordinate hardware/software upgrades and repairs.Collaborate with other IT staff to ensure smooth IT operations and assist with long-term technology strategy.Assist with the onboarding and offboarding of staff, ensuring proper setup of workstations and network access.Participate in the implementation of IT projects, such as system upgrades and migrations. Skills & Qualifications:Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).Proven experience in IT support or system administration, preferably within an accounting or financial services firm.Strong proficiency with Microsoft Windows operating systems (Windows 10, Windows Server 2016/2019) and Microsoft Office Suite.Experience with network configuration and troubleshooting (TCP/IP, DNS, DHCP, VPNs, firewalls, etc.).Familiarity with Active Directory, Group Policy, and user account management.Knowledge of accounting software and applications (QuickBooks, Sage, etc.) is a plus.Experience with Microsoft Exchange, Office 365, and cloud-based solutions.Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently.Excellent communication skills, with the ability to explain technical concepts to non-technical staff.

Desktop Support Analyst We are in search of a skilled Desktop Support Analyst to join our team in New York. As part of the tech industry, the Desktop Support Analyst will manage the resolution of IT-related issues and provide support for all assigned areas. The job function includes ensuring efficient and reliable operation of the company's desktop environment, maintaining systems, and troubleshooting computer problems. Responsibilities: • Utilize Cisco Technologies, Citrix Technologies, and Dell Technologies to troubleshoot and resolve desktop issues • Maintain and manage computer hardware and Apple devices ensuring they are in good working condition • Implement database management and configuration management to ensure data integrity and security • Provide support and maintenance for Active Directory, ensuring user access is up to date and secure • Handle Backup Technologies, ensuring data safety and availability in the event of any data loss • Leverage knowledge of Azure and Cloud experience to manage and support cloud-based applications and data • Utilize knowledge of ConnectWise and Office 365 to support users in these platforms • Apply experience with Managed Service Provider (MSP) environments to manage and troubleshoot issues • Work in line with IT certification guidelines, such as M365, Mimecast, KnowBe4, and Cisco Meraki.

Desktop Support Analyst We are offering a short term contract employment opportunity for a Desktop Support Analyst based in New York. As a Desktop Support Analyst, you will be required to provide level I/II support, handle account and user creation, and manage image deployment. This role is in the tech industry and will involve working with both Microsoft Windows and Mac operating systems. Responsibilities: • Providing level I/II support to end-users • Working with both Microsoft Windows and Mac OS • Creating user accounts as required • Managing image deployment on Mac Computers • Handling account creation tasks • Ensuring efficient and accurate support for O 365 related issues.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Bridewater, NJ. This role is within the IT industry and primarily focuses on providing technical assistance and support related to computer systems, hardware, and software. The individual will be tasked with diagnosing and resolving technical issues, maintaining equipment, and ensuring optimal performance for end-users within the organization. Responsibilities:• Respond to user-reported issues via phone, email, or ticketing system, providing timely and efficient resolution.• Install, set up, and configure desktops, laptops, printers, and other peripheral devices.• Monitor system performance, troubleshoot slowdowns or outages, and ensure optimal performance.• Perform routine maintenance and upgrades on computer systems and equipment.• Document incidents, problems, and resolutions for future reference and continuous improvement.• Collaborate with IT teams to resolve complex issues, ensuring a unified approach to problem-solving.• Educate users on basic troubleshooting and system use, providing guidance on best practices for maintaining system security.• Manage inventory of hardware and software assets, ensuring adequate resources for organization's needs.• Escalate unresolved problems to higher-level support or vendors as necessary.• Ensure proper functioning of security tools such as antivirus software.

Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies. Responsibilities • Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements. • Monitoring, reporting, and resolving any environmental, health, and safety issues that arise. • Coordinating corrective and preventive actions to address safety concerns within the workplace. • Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies. • Administering the environmental, health, and safety audit program, including aspects of industrial hygiene. • Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies. • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations. • Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies. • Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership. • Supporting our broader sustainability strategy to ensure the site meets company objectives.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

IT Support We are looking to bring on board a detail-oriented IT Support individual. The role involves working in the industry, located in Princeton, New Jersey, United States. The role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently handle all workflow entering the IT Support Team using FreshService• Balance work requests from both in-house and remote personnel• Supervise team tickets to ensure adherence to support procedures• Guarantee timely and efficient response from the Technical Support Analyst team to user requests, in line with Corporate Systems and Websites SLAs• Provide periodic reports on performance against SLAs• Take the lead on projects implementing IT Best Practices/Policies• Coordinate multiple, concurrent projects ensuring completion within the defined scope and timelines• Identify and manage risks, reporting and escalating them timely• Utilize strong analytical ability to diagnose and troubleshoot hardware/software problems• Provide technical leadership and consultation to team members for resolving challenging problems• Maintain a high focus on providing excellent customer service.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Help Desk Analyst I We are offering a permanent contract employment opportunity for a Help Desk Analyst I in the technology industry, supporting a New York based MSP. This role is fully remote, and we prefer the candidate to sit in the San Antonio, TX area. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You will be part of a highly collaborative environment, with the flexibility to work remotely. Responsibilities: • Provide support for Microsoft 365 applications including OneDrive, SharePointOnline, ExchangeOnline, Teams, and Outlook, Word, Excel, PowerPoint.• Assist with troubleshooting Windows 10/11 detail oriented and Azure Active Directory issues.• Utilize remote control software such as TeamViewer for hardware and software troubleshooting.• Maintain an understanding of Endpoint Detection and Response tools, such as SentinelOne.• Support printing operations and address any related issues.• Participate in the resolution of technical issues involving Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft Active Directory.• Handle tasks related to Apple Devices, Computer Hardware, and Configuration Management.• Assist with the deployment of Microsoft Windows and Microsoft Windows systems.• Provide support for Microsoft Office 365 and O 365 applications.• Understand and apply basic and advanced cybersecurity concepts, such as DNS Protection, data encryption, and log auditing.• Use Remote Monitoring and Management (RMM) software, such as Ninja and ConnectWise Automate.• Manage issues through a ticketing system, such as ConnectWise Management or Jira.

Desktop Analyst II Responsibilities: • Provide IT support through various channels such as phone, email, and in-person requests• Troubleshoot and resolve hardware and software issues in a timely and courteous manner• Manage and track all problem and resolution activity within the tracking system• Install and configure basic PC software applications like Microsoft Office, Citrix, etc.• Stage and configure new and existing desktops, laptops, and peripheral equipment• Act as primary and secondary support for computer upgrades and installations• Assist in managing hardware and software assets• Participate in the hardware warranty repair process• Contribute to the continuous development of problem-solving techniques and more efficient support methods• Display proficiency in both PC and MAC systems• Support meetings as required• Perform other related tasks as assigned.

Clinical Systems Analyst We are in the market for a Clinical Systems Analyst to join our clients' team located in Newark, New Jersey. The Clinical Systems Analyst will play a pivotal role in managing our electronic medical record (EMR) operations. This role involves a wide range of responsibilities, including system development, customer support, and clinical and operational engagement with our staff. Responsibilities: • Lead the daily operations of our electronic medical record (EMR), ensuring its smooth function• Provide both Level 1 and Level 2 support, directly to end-users and through the vendor respectively• Engage with clinical and administrative teams to understand and document workflows and recommend improvements based on knowledge of existing and future software modules• Maintain up-to-date knowledge about enhancements to Core Solutions, the internally used EMR system, and recommend future product enhancements based on identified gaps• Plan, lead, and execute all upgrades, hotfixes, and integration efforts in collaboration with leaders and vendor support teams• Create training curriculums and lead training sessions in group and individual settings; develop a Super-User strategy to broaden end-user support and training• Define priorities, optimize tasks, and align them with the most urgent or impactful priorities• Build, test, and maintain end-user security permissions/roles, forms and documents, configurations, interfaces/interoperability with 3rd party systems• Develop processes for end-user support, acting as the primary conduit for all vendor-directed support needs• Build reports and provide regular metrics related to customer support, accomplishments, project progress reports, and other directives from leadership.

INFO SECURITY ANALYST IV (CVP Certified) We are on the lookout for a meticulous and experienced CVP tester to join our team in New York. This role is centered around designing, developing, and recommending integrated security systems to ensure the protection of proprietary/confidential data and systems. As a part of our team, you will be providing technical engineering services for the support of integrated security systems and solutions to manage information-related risks. This opportunity is on a contract to hire basis. CVP VERIFIED TESTER CERTIFICATION IS REQUIRED! Responsibilities:• Design and develop integrated security systems to safeguard proprietary/confidential data• Recommend physical control solutions to enhance security measures• Participate with clients in the strategic design process to translate security and business requirements into technical designs• Configure and validate secure systems and physical controls• Test security products and systems to detect security weakness• Establish and recommend changes to policies affecting subordinate organizations• Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results• Interact with senior management on matters concerning several functional areas, divisions and/or customers• Provide technical direction, leadership, and training to less experienced staff• Handle seldom and unusual occurring job events and complete complex and difficult assignments.

SAP PMR Functional Analyst Job Description:We are seeking an experienced SAP PMR - SD - MM Functional Analyst to join our team. This role requires a deep understanding of SAP modules, particularly Promotion Management for Retail (PMR), Sales and Distribution (SD), and Materials Management (MM). The ideal candidate will be responsible for implementing, configuring, and optimizing SAP solutions to support business processes and improve operational efficiency.Responsibilities:<ul><li>Collaborate with business stakeholders to gather and analyze requirements related to SAP PMR, SD, and MM.</li><li>Configure and customize SAP modules to align with business needs.</li><li>Provide support and troubleshooting for SAP-related issues.</li><li>Conduct system testing and support user training sessions.</li><li>Work closely with technical teams to develop and implement solutions.</li><li>Ensure data integrity, consistency, and security within SAP applications.</li><li>Document business processes, system configurations, and functional specifications.</li><li>Stay updated with SAP best practices and emerging technologies.</li></ul>

Senior Security Analyst Sr. Security Analyst:The Senior Security Analyst role is a vital position within our organization's cybersecurity team. This role is responsible for safeguarding our digital assets and ensuring the confidentiality, integrity, and availability of our information systems. The Senior Security Analyst will play a key role in identifying, analyzing, and responding to security incidents, as well as implementing security measures to prevent future incidents. The ideal candidate will possess a strong understanding of security principles, technologies, and best practices, as well as excellent analytical and problem-solving skills. This position requires a proactive and detail-oriented individual who can work independently and as part of a team. The Senior Security Analyst will collaborate with various departments to promote a security-aware culture and ensure compliance with security policies and standards. The successful candidate will have opportunities for professional growth and development and will contribute to the overall success of our organization's security program. Our security team is dedicated to remaining at the forefront of cutting-edge advancements and technologies to ensure maximum protection from modern security threats.Essential Functions Monitor, analyze, and respond to security incidents and alerts from EDR, ITDR, SIEM, and cloud security platforms.Configure and manage security solutions, including Zscaler, CrowdStrike, Defender, and Proofpoint.Support firewall and network security operations with Palo Alto and Cisco firewalls.Lead security investigations, conduct root cause analysis, and document incident response actions.Provide threat intelligence and recommend proactive security measures to mitigate risk.Implement and maintain cloud security controls in Azure and GCP.Optimize Zscaler cloud security solutions for web and network protection.Configure email security solutions (Proofpoint) to prevent phishing and email-based attacks.Administer MFA solution to enhance authentication security with tools such as Okta and Microsoft Authenticator.Ensure Active Directory (AD) and IAM policies align with best practices.Support identity governance, access reviews, and privileged access management (PAM).Implement data classification policies and enforce data protection controls.Conduct security assessments and ensure compliance with industry standards (PCI, NIST, CIS). Additional Functions Maintain and fine-tune security configurations across various security platforms.Identify security gaps and recommend security enhancements and process improvements.Develop playbooks and automation scripts to enhance security operations efficiency.Conduct vulnerability assessments and penetration testing to identify security weaknesses in systems and applications.Develop and implement security policies, procedures, and standards to ensure compliance with industry’s best practices and regulatory requirements.Investigate security breaches and other security incidents to determine the root cause and implement corrective actions.Provide security awareness training to employees to promote a security-conscious culture.Stay up-to-date on the latest security threats and vulnerabilities and recommend appropriate security measures.

PC Technician We are in the process of bringing on board a PC Technician for our team based in Neptune, New Jersey, United States. The primary function of this role will be to handle technical aspects related to computer systems, hardware, and computer peripherals. This opportunity provides a long term contract employment scenario. Responsibilities: • Management and troubleshooting of different computer hardware systems. • Utilization of Dell Technologies for system optimization. • Maintenance of IBM systems and resolution of related issues. • Application of Linux Technologies for system operations. • Handling Mac Computers and ensuring their smooth operation. • Execution of AB Testing to validate system configurations. • Management of Active Directory for network user and computers. • Handling Apple Devices and resolving any technical glitches. • Utilization of Backup Technologies to secure data. • Installation and maintenance of cable systems.

PC Technician We are offering a long term contract employment opportunity for a dedicated PC Technician to join our team in Saddle Brook, New Jersey. Working within the industrial sector, this role encompasses a variety of tasks associated with maintaining and testing computer hardware and software. Responsibilities: • Accurately and efficiently process and test various computer hardware including Dell Technologies, IBM, Linux Technologies, and Mac Computers. • Coordinate the requisitioning of necessary parts for various projects. • Assist in the design of valve monitoring devices, contributing to the development and innovation of our products. • Build and set up test equipment and prototype units, ensuring all equipment is operational and well-maintained. • Conduct experiments and record results, contributing to the continuous improvement of our products and services. • Utilize a range of electrical and mechanical lab equipment, such as signal generators and counters. • Adhere to all safety procedures, maintaining a safe and efficient work environment. • Exhibit strong written and verbal skills, professionally interacting with suppliers, customers, and shop floor personnel. • Demonstrate proficiency in reading electrical schematics and technical documentation. • Exhibit experience with oscilloscopes, power supplies, logic analyzers, debuggers, and/or emulation tools. • Apply experience in breadboarding and soldering of printed circuit boards. • Utilize basic PC skills and familiarity with M365 and proprietary software. • Engage in light soldering tasks as necessary.

Security Operations Center (SOC) Analyst We are seeking a SOC Analyst to strengthen its cybersecurity operations. This role is responsible for monitoring, analyzing, and responding to security incidents across networks, cloud environments, applications, DevSecOps, IAM, endpoints, IoT, and data security. The ideal candidate is technically proficient, proactive, and adaptable to evolving cyber threats. Key Responsibilities: <ul><li>Monitoring & Incident Response – Analyze security logs, investigate alerts, contain threats, and collaborate with MTDR vendors on SIEM configuration.</li><li>Threat Intelligence & Hunting – Leverage threat intelligence feeds, proactively hunt for security risks, and apply MITRE ATT& CK methodologies.</li><li>Network & Endpoint Security – Secure firewalls, IDS/IPS, VPNs, and manage EDR solutions to protect enterprise assets.</li><li>Cloud & Application Security – Conduct security assessments, enforce best practices in AWS, Azure, and Google Cloud, and automate security measures within CI/CD pipelines.</li><li>IAM & Data Security – Monitor identity and access management (IAM) systems, detect unauthorized access, and implement encryption and DLP policies.</li><li>Compliance & Risk Management – Support audits for GDPR, HIPAA, and NIST compliance while performing internal security checks.</li><li>Reporting & Communication – Generate detailed reports, collaborate with IT, development, and management teams, and contribute to security awareness initiatives.</li></ul>

Application Support (Mainframe) Responsibilities:<ul><li>Maintain and administer IPIS mainframe legacy systems</li><li>Support data extraction from mainframe applications (ADABAS, COBOL, JCL, TSO, IBM utilities, etc.)</li><li>Transfer mainframe data to Windows servers via UC4 file transfer</li><li>Load data into CRM/Dynamics 365 from SQL servers</li><li>Troubleshoot system issues and support new system transition</li><li>Participate in system analysis, design, and requirement sessions</li></ul>

IT Manager We are eager to welcome an IT Manager to our team, based in New Hyde Park, New York. The IT Manager will play a pivotal role in managing our technical infrastructure, supervising IT team members, and coordinating with other departments to ensure our IT services are running effectively and securely. Responsibilities: • Leading the IT team, providing guidance and support to network engineers, system administrators, and support staff • Overseeing the performance and uptime of our IT infrastructure, including networks, servers, and databases • Implementing robust security measures such as firewalls and encryption protocols, performing regular security assessments, and responding promptly to security incidents • Working closely with leadership to formulate and execute IT strategies that align with our objectives, including the recommendation and adoption of new technologies • Effectively managing system integration, ensuring the successful implementation of new technologies or systems without disruption to ongoing operations • Developing and managing the budget for the IT department, balancing performance and expenditure for optimal resource utilization • Coordinating with external vendors for the acquisition of software, hardware, and IT services, managing contracts, and ensuring services are delivered as agreed • Creating and maintaining disaster recovery and business continuity plans to minimize downtime during system failures or natural disasters • Providing technical support to staff, resolving IT issues promptly and efficiently, and maintaining support documentation for end-users • Guaranteeing compliance of all IT systems and operations with relevant laws, regulations, and industry standards, maintaining up-to-date documentation for IT systems, configurations, and processes • Preparing regular reports for senior management on IT performance, projects, and any challenges encountered, and establishing key performance indicators (KPIs) for IT operations.

IT Helpdesk We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: • Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in person. • Diagnose and resolve basic technical problems with computers, peripherals, applications, and network access. • Document user issues in a ticketing system, tracking progress, and updating status. • Manage user accounts, including password resets and access permissions. • Install and update software applications on user workstations. • Utilize remote desktop tools to access user systems and provide technical assistance. • Communicate tech inquiries via email, through online chats, over the phone, or in person. • Inform customers about IT products and services. • Guide customers step-by-step through the problem-solving process. • Assist with troubleshooting hardware and software. • Follow up with customers to ensure satisfactory service. • Relay customer feedback to the appropriate internal team members.

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35 results for Desktop Support Analyst in Neptune City, NJ

Technology Doesn't Change the World, People Do.^®