We are seeking a Fulfillment Specialist (Tier II) to join our team in ROCHESTER, New York. The role involves working in the payroll services industry, with a primary focus on assembling payroll packages and ensuring their secure and timely delivery to clients. This is a short term contract employment opportunity.

Responsibilities:
• Assembling payroll packages according to client specifications
• Ensuring quality and timely completion of payroll packages
• Complying with security and audit procedures to safeguard client information
• Recording and escalating issues to prevent missing or incorrect output
• Maintaining the readiness of distribution equipment through regular cleaning and user maintenance
• Preparing packaging supplies to maintain production readiness
• Processing customer credit applications with accuracy and efficiency
• Maintaining accurate customer credit records
• Monitoring customer accounts and taking appropriate action when necessary
• Resolving customer inquiries promptly and professionally.

• Demonstrated proficiency in payroll procedures and policies
• Strong understanding of quality assurance in payroll services
• Familiarity with "About Time" software or similar time-tracking systems
• Proven experience in a production environment, preferably within payroll services
• Knowledge of security measures and protocols relevant to payroll processing
• Excellent correspondence skills, both written and verbal
• Ability to handle confirmations and missing invoices with accuracy
• Advanced computer skills, including proficiency in Office Suite and payroll software
• Experience with packaging components of payroll services
• Ability to create and follow audit plans
• Familiarity with the use of checklists to ensure thoroughness in tasks
• Ability to multitask effectively, prioritizing tasks based on urgency and importance.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.