Sr. Customer Service RepresentativeWe are offering a long term contract employment opportunity for a Sr. Customer Service Representative in the manufacturing industry based in LOMBARD, Illinois. In this role, you will be primarily focused on providing top-notch customer service by handling customer calls and inquiries. You'll play a key role in maintaining customer satisfaction and ensuring smooth operation of our customer service department.<br><br>Responsibilities:<br>• Handle incoming calls professionally, ensuring customer inquiries are resolved promptly and accurately<br>• Utilize system violation software and call center phone systems to research customer inquiries<br>• Maintain accurate and detailed records of customer interactions<br>• Assist in the training and monitoring of other call center representatives<br>• Support customers in completing credit card transactions for violation payments<br>• Regularly check work email and other company communication channels<br>• Aid in the hiring and onboarding process of new call center representatives<br>• Participate in annual performance appraisals of employees and issue disciplinary warnings when necessary<br>• Process other duties as assigned by the Call Center Manager.Staff Accountant<p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to john.sadofsky@roberthalf.c0m</em></p><p><br></p><p>Sweater weather is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p>In this role, you will be a key resource on the finance team through contributions to the general ledger closing process, leading transactional processes and participating in improvement projects .</p><p><strong> </strong></p><p><strong> Responsibilities</strong></p><ul><li>Develop and maintain a thorough understanding of global finance and general ledger reporting structure.</li><li>Perform as a key resource in the month end close process.</li><li>Prepare monthly general ledger account reconciliations.</li><li>Lead certain ongoing processes including vendor management.</li><li>Support administration of corporate card program and expense reporting software and related company policies.</li><li>Assist with the external financial statement audit.</li><li>Participate in process improvement projects within the finance team.</li><li>Reports to Senior Corporate Accountant, Assisting the Accounting Director, Tax Director, and other finance managers with cross-functional and compliance-based projects</li></ul><p><br></p>