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26 results for Sales Support Specialist in Miramar, FL

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Job Summary:

We are seeking a Customer Support Representative to serve as the primary point of contact for incoming calls, order processing, and customer support inquiries. This role requires strong multitasking abilities, excellent communication skills, and a proactive approach to customer service.

Key Responsibilities:

Answer all incoming calls and provide Level 1 Customer Support via phone and email.
Process RMAs, RAs, and repair authorizations efficiently.
Enter orders from email, Purchase Orders, and the Ecommerce site into Acumatica with accuracy and efficiency.
Proactively update customers on order status, delays, and additional information requests.
Manage return requests, call tags, and shipment changes for outbound orders.
Maintain and update the internal customer database with accurate client information.
Understand escalation protocols and route unresolved issues to the appropriate team.
Develop familiarity with company products and services to assist customers and provide sales recommendations.
Maintain a professional, polite, and helpful demeanor at all times.

Qualifications & Requirements:

Education: Two-year degree preferred, or equivalent combination of experience, education, and training.
Experience in multi-tasking, problem-solving, and customer service.
Strong interpersonal and communication skills, both written and verbal.
Ability to prioritize tasks independently in a fast-paced environment.
Proficiency in ERP systems (Acumatica preferred) and general computer skills.
Proven track record of building and maintaining customer relationships.
Positive attitude and a team-oriented mindset aligned with company values.

If you have a passion for customer service and problem-solving, we encourage you to apply!

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

26 results for Sales Support Specialist in Miramar, FL

Customer Support Representative Job Summary:We are seeking a Customer Support Representative to serve as the primary point of contact for incoming calls, order processing, and customer support inquiries. This role requires strong multitasking abilities, excellent communication skills, and a proactive approach to customer service.Key Responsibilities:<ul><li>Answer all incoming calls and provide Level 1 Customer Support via phone and email.</li><li>Process RMAs, RAs, and repair authorizations efficiently.</li><li>Enter orders from email, Purchase Orders, and the Ecommerce site into Acumatica with accuracy and efficiency.</li><li>Proactively update customers on order status, delays, and additional information requests.</li><li>Manage return requests, call tags, and shipment changes for outbound orders.</li><li>Maintain and update the internal customer database with accurate client information.</li><li>Understand escalation protocols and route unresolved issues to the appropriate team.</li><li>Develop familiarity with company products and services to assist customers and provide sales recommendations.</li><li>Maintain a professional, polite, and helpful demeanor at all times.</li></ul>

SAP Implementation Specialist We are seeking a skilled and experienced SAP S/4HANA ERP Implementation Specialist to lead the implementation, customization, and integration of the SAP S/4HANA system. The ideal candidate will play a crucial role in transforming business processes, ensuring a seamless transition from legacy systems, and driving value from our ERP investment.Key Responsibilities:<ul><li>Lead the end-to-end implementation of SAP S/4HANA ERP, including planning, execution, and post-go-live support.</li><li>Conduct business process analysis and design to align SAP solutions with organizational goals.</li><li>Collaborate with stakeholders to gather and document functional and technical requirements.</li><li>Configure and customize SAP S/4HANA modules to meet specific business needs.</li><li>Manage data migration, including data extraction, cleansing, transformation, and loading.</li><li>Develop and execute comprehensive test plans, including unit testing, integration testing, and user acceptance testing.</li><li>Train end-users and provide ongoing support to ensure effective system usage.</li><li>Identify and resolve system issues, providing expert troubleshooting and optimization.</li><li>Ensure compliance with project timelines, budgets, and quality standards.</li><li>Stay current on SAP S/4HANA updates, best practices, and industry trends.</li></ul>

Customer Success Specialist We are offering a long term contract employment opportunity as an owner relations coordinator based in Miami, Florida to work with a high end hotel. As part of our team, you will be in charge of fostering and maintaining robust relationships with our customers and owners. You will also be tasked with the management and inspection of our units and facilities, as well as keeping clear and accurate records of all prospects and owners. Responsibilities • Establish and nurture strong, enduring relationships with customers and owners.• Maintain comprehensive knowledge of our hotel products, operations, and amenities.• Regularly inspect our units and facilities alongside potential unit owners or their representatives.• Gain a thorough understanding of Rental Management Agreements (RMA) and effectively communicate their value through proposals and presentations.• Maintain accurate and up-to-date records of all prospects for precise follow-ups.• Keep clear and updated records of all new and existing owners for scheduled communications.• Coordinate closely with operations & reservations/revenue management teams to plan for the arrival, execution & ultimate service delivery of new RMAs.• Display flexibility and the ability to manage multiple functions simultaneously and adapt quickly if needed.• Initiate and follow up on leads.• Assist in the timely preparation of required reports.• Network through active participation in detail oriented associations activities and events.• Meet and greet onsite contacts.• Entertain new owners, representatives, or existing owners.• Assist as needed with events and activations.

Customer Service We are excited to offer a unique opportunity for a dedicated and reliable Customer Service Representative to join our team during the overnight shift. This role is perfect for someone who thrives in a fast-paced environment and is committed to providing excellent customer support during off-hours. As an overnight representative, you will ensure that our customers receive timely, efficient, and friendly service at all hours of the day and night. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and live chat during overnight hours, providing timely and accurate assistance</li><li>Resolving customer issues and complaints in a professional and empathetic manner, ensuring customer satisfaction</li><li>Assisting customers with product or service information, troubleshooting, and processing orders or returns</li><li>Documenting and tracking customer interactions in the CRM system, ensuring accurate and detailed records</li><li>Escalating complex issues to the appropriate department or management when necessary</li><li>Maintaining a deep understanding of company products, services, and policies to assist customers effectively</li><li>Collaborating with team members to ensure smooth handoffs and consistent service quality</li><li>Identifying opportunities to improve customer service processes during overnight hours</li></ul>

Customer Service We are excited to offer an opportunity for a friendly and solution-oriented Customer Service Representative who is eager to make a difference within a growing international organization. This role involves providing exceptional support to customers, addressing their inquiries, resolving issues, and ensuring a positive experience with the company. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolving customer complaints and issues by providing appropriate solutions or escalating when necessary</li><li>Assisting customers with product or service information, troubleshooting, and technical support</li><li>Processing orders, returns, and exchanges, ensuring accurate data entry and tracking</li><li>Documenting and maintaining records of customer interactions and feedback</li><li>Collaborating with other departments to ensure customer issues are resolved efficiently</li><li>Identifying opportunities to improve customer service processes and contributing to team success</li><li>Maintaining knowledge of company products, services, and policies to effectively assist customers</li></ul>

Client Care Coordinator Job Overview:We are seeking a Marketing Coordinator to join our dynamic team within the commercial real estate industry. The ideal candidate will have a strong eye for detail, creativity, and experience using design software such as InDesign, Photoshop, and Illustrator. In this role, you will be responsible for creating marketing materials, coordinating with brokers, and ensuring consistent branding across all projects. If you're a reliable, organized, and creative individual with a passion for design and real estate, we'd love to hear from you!TKey Responsibilities:<ul><li>Marketing & Communications:</li><li>Follow up with brokers to ensure smooth coordination and communication.</li><li>Put together email marketing campaigns, tour books, and surveys.</li><li>Order signage for properties and assist with various promotional efforts.</li><li>Design & Creative:</li><li>Utilize Adobe InDesign, Photoshop, and Illustrator (approximately 50% of the time) to create high-quality marketing materials.</li><li>Prepare creative assets for various marketing channels and ensure brand consistency.</li><li>Administrative Support:</li><li>Handle general administrative tasks such as organizing documents, managing schedules, and assisting with project timelines.</li></ul>

Over Night Customer Service Representative We are currently recruiting a dedicated Helpline Counselor to join our team at a non-profit organization based in North Miami, Florida. This position is ideal for a bilingual Spanish-speaking individual with a background in customer support. The role is for the overnight shift and offers a short-term contract employment opportunity. As a Helpline Counselor, you will play a vital role in supporting individuals in crisis by providing compassionate assistance and resources. Responsibilities:<ul><li>Offer compassionate, professional, and timely telephone crisis counseling and suicide intervention services to callers in distress.</li><li>Provide callers with appropriate information and refer them to relevant social service agencies or resources based on their needs.</li><li>Accurately enter client data into the database and ensure all calls are documented appropriately using the software.</li><li>Deliver exceptional customer service while managing calls efficiently and addressing inquiries, concerns, and issues raised by callers.</li><li>Participate in ongoing training, workshops, seminars, and in-services to enhance both program and professional skills.</li><li>Maintain a positive working relationship with colleagues and demonstrate effective communication and interpersonal skills.</li><li>Consistently adhere to the assigned schedule and be flexible in adjusting to call center coverage needs when necessary.</li><li>Strictly follow confidentiality policies, procedures, and HIPAA regulations to protect sensitive client information.</li></ul>

Medical Customer Service Rep We are offering an employment opportunity for a Medical Customer Service Rep based in West Palm Beach, Florida. This role will primarily involve providing outstanding customer service to our clientele and guiding them through their patient journey. The ideal candidate will have a background in a similar role and will be familiar with various computer programs and CRM systems. Responsibilities: • Delivering exceptional customer service to our clientele over the phone.• Using computer programs, CRM, and EHR systems to manage customer information.• Efficiently and accurately processing patient authorizations and other related paperwork.• Managing patient inquiries and resolving any issues that may arise.• Performing receptionist duties, including answering inbound calls and managing appointments.• Using Allscripts, Epic Clinical, and other relevant software to maintain accurate patient records.• Conducting billing functions, benefit functions, and other related tasks.• Providing concierge services to enhance the patient experience.• Monitoring patient accounts and taking appropriate action as needed.• Collaborating with the team to ensure a smooth patient journey from start to finish.

Collections Specialist We are offering a contract employment opportunity for a Collections Specialist in the Service industry in Boca Raton, Florida. In this role, you will handle a variety of tasks related to customer credit processing and management. Responsibilities: • Efficiently and accurately process customer credit applications • Maintain precise records of customer credit • Resolve customer inquiries in a timely and detail oriented manner • Monitor customer accounts and take appropriate actions as necessary • Utilize LAWSON and SALESFORCE software for documentation purposes • Handle collections for commercial companies • Assist in catching up on overdue collections • Notate software updates and changes with attention to detail • Display confidence and initiative in handling contract challenges in collections.

Collections Specialist We are offering an exciting opportunity in the financial services industry at our office in Miami, Florida. We are in search of a Collections Specialist to join our team. In this role, you will be primarily tasked with managing customer accounts, processing credit applications, maintaining precise records, and resolving customer inquiries. Responsibilities: • Processing credit applications for customers with accuracy and efficiency • Keeping meticulous records of customer credit information • Resolving customer inquiries promptly and professionally • Monitoring customer accounts and taking appropriate actions when necessary • Utilizing Accounting Software Systems effectively for customer account management • Leveraging Accurint for precise customer data collection and analysis • Administering claims and ensuring proper billing functions • Handling Accounts Receivable (AR) duties as needed • Answering inbound calls and providing excellent customer service • Utilizing CRM and Epic software for efficient customer relationship management and data processing.

Collections/AR Job Title: Collections Specialist (Bilingual a Plus)Job Summary: The Collections Specialist is responsible for managing overdue accounts and ensuring timely collection of outstanding payments. This role requires excellent communication skills, the ability to negotiate payment plans, and experience in managing collections activities. Bilingual skills are a plus to assist with a diverse customer base.Key Responsibilities:<ul><li>Contact customers to collect overdue payments via phone, email, or written communication.</li><li>Negotiate payment arrangements and follow up to ensure payments are received on time.</li><li>Maintain accurate records of customer interactions and collection efforts.</li><li>Work with internal departments to resolve payment issues and discrepancies.</li><li>Prepare reports on the status of collections and outstanding accounts.</li><li>Collaborate with management to develop and implement effective collection strategies.</li><li>Follow company policies and legal regulations related to collections.</li><li>Bilingual ability (Spanish/English) preferred to communicate with a diverse customer base.</li></ul>

Receptionist Robert Half is looking for a Bilingual Spanish Receptionist to join a growing team. This full-time opportunity will allow you to use your bilingual skills in a customer-facing role, assisting with administrative support and ensuring a smooth office operation. If you are a positive, organized, and efficient individual, this role may be the perfect fit for you! Key Responsibilities:<ul><li>Serve as the first point of contact for clients, answering calls, and greeting visitors.</li><li>Manage multiple phone lines and direct inquiries to the appropriate departments.</li><li>Perform clerical tasks including data entry, filing, and handling mail.</li><li>Coordinate meetings and manage the scheduling of appointments.</li><li>Provide translation support for Spanish-speaking clients and visitors.</li><li>Ensure the reception area is always welcoming and organized.</li></ul>

Customer Service Representative We are seeking a Customer Service Representative based in Medley, Florida, United States, who will be a part of our dynamic team in the industry. The role offers a long term contract employment opportunity where you will primarily be assisting customers over the phone, resolving their issues pertaining to orders and maintaining effective communication through various channels. Responsibilities: • Provide prompt and effective assistance to customers over the phone concerning their orders. • Demonstrate empathy and understanding while dealing with customer queries and complaints. • Learn and adapt quickly to the changing needs of the job and the customers. • Ensure punctuality and consistency in work schedules. • Efficiently handle multiple tasks such as answering calls and responding to emails simultaneously. • Display proficiency in typing with a speed of 40+ wpm. • Be flexible with work shifts, willing to work either 9-5:30pm or 10:30-7pm from Monday to Friday. • Display the ability to work comfortably in a fast-paced environment. • Leverage bilingual skills to cater to a diverse range of customers, if applicable.

Receptionist We are looking for a friendly, professional, and highly organized individual to serve as a Receptionist for our growing company. This position is perfect for someone who thrives in a fast-paced environment, enjoys interacting with people, and has a passion for providing exceptional customer service. As the first point of contact, you will play a key role in creating a positive experience for visitors and employees alike.Key Responsibilities<ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct incoming calls to the appropriate department or individual</li><li>Manage office schedules and appointments</li><li>Handle incoming and outgoing mail and packages</li><li>Maintain a clean and organized reception area</li><li>Assist with administrative tasks as needed, such as data entry, filing, and preparing documents</li><li>Provide general information about the company to visitors, clients, and employees</li><li>Coordinate with other departments to ensure smooth office operations</li><li>Assist with scheduling meetings and booking conference rooms</li><li>Perform other clerical duties as assigned</li></ul>

Bilingual Spanish Customer Service Representative We are offering an exciting opportunity for a Bilingual Spanish Customer Service Representative in Delray Beach, Florida. As a Bilingual Spanish Customer Service Representative, your main focus will be to assist customers by processing their applications, maintaining accurate records, and resolving inquiries. Responsibilities:• Efficiently handle inbound and outbound phone calls, ensuring a detail oriented and pleasant tone.• Maintain and manage customer records meticulously.• Process customer applications with precision and speed.• Take appropriate action for each customer account based on monitoring results.• Effectively communicate with all levels of customer management, dealerships, DMVs, and vehicle purchasers.• Use Microsoft Word and Microsoft Excel for managing customer data and communication.• Schedule follow-ups for accounts and initiate necessary actions for resolution.• Handle received documents, both electronic and shipped, with care and accuracy.• Display a cooperative attitude and work independently with minimum supervision.• Use electronic communication methods such as email or fax to initiate contact with customers.

Receptionist We are excited to offer an excellent opportunity for a friendly, professional, and detail-oriented Receptionist to be the first point of contact for visitors and clients at our fast-growing international company. This role involves managing the front desk, providing outstanding customer service, and ensuring a smooth and welcoming experience for all visitors, clients, and employees. Key Responsibilities:<ul><li>Greeting and directing visitors in a courteous and professional manner</li><li>Managing phone calls, emails, and inquiries, directing them to the appropriate department or individual</li><li>Scheduling appointments and managing calendars for team members</li><li>Handling office administrative tasks such as managing office supplies, filing, and maintaining a clean, organized reception area</li><li>Assisting with mail and package distribution</li><li>Coordinating meeting room bookings and ensuring necessary arrangements are made</li><li>Supporting various administrative tasks, including document preparation, data entry, and handling office correspondence</li><li>Maintaining a secure and welcoming environment for employees and visitors alike</li></ul>

Administrative Assistant / Receptionist Administrative Assistant / ReceptionistOfficeTeam is excited to collaborate with an established growing company to find a qualified Receptionist. This Receptionist role is an excellent opportunity to work alongside a great team with a fantastic company culture. This Receptionist role would be a full-time and temporary-to-hire position in a professional office setting. The position would be starting as soon as possible. It requires the following skills and duties: Act as first point of contract both in person and over the phone, greet clients as they arrive.Must be detail-oriented with strong multi-tasking skills.Familiar with multi-line phone systems and Microsoft Office a must.Ability to take direction well, be comfortable working both alongside a team and independently.Assist in other administrative and clerical duties as necessary, help out with excel spreadsheets and possibly power-point slides. If you are interested in this position email your resume to Jacqueline.Mejia@RobertHalf AND call Jacqueline @ 786-698-7072

Receptionist Robert Half is seeking a Bilingual Spanish Receptionist to join a fast-paced office environment. This is an excellent opportunity for a candidate with strong communication and organizational skills, who is fluent in both English and Spanish. As the first point of contact for clients and visitors, you will play an integral role in providing exceptional customer service while handling a variety of administrative tasks. Key Responsibilities:<ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer and direct phone calls, ensuring accurate message taking and prompt follow-up.</li><li>Manage appointment scheduling and assist with calendar coordination.</li><li>Handle general office tasks such as filing, data entry, scanning, and faxing.</li><li>Maintain a clean and organized reception area.</li></ul>

Customer Account Coordinator We are offering a short term contract employment opportunity for a Customer Account Coordinator in Boca Raton, Florida. The role involves overseeing the Order Management process and working collaboratively with the Customer Account Manager and Sales team to create and implement policies and procedures that promote efficient order flow management. Responsibilities: • Accurately and efficiently process customer orders according to each account's shipping window and vendor compliance guidelines. • Collaborate with internal departments on Purchase Order shipping windows, inventory availability, and accounting issues. • Coordinate routing with Customer Logistic teams or systems. • Review and monitor daily reports, ensuring all measurement standards are met and promptly report any non-conformances. • Stay updated on Accounts Vendor Compliance changes to prevent charge backs. • Utilize CRM and Management System tools to maintain accurate customer credit records. • Demonstrate strong communication skills in resolving customer inquiries. • Use Microsoft Excel and Pivot Table functionalities to track and analyze order data. • Display integrity, credibility, and commitment in all tasks, maintaining high attention to detail. • Perform any other duties assigned by the manager.

Front Desk / Receptionist Front DeskWe have an exciting opportunity available with a great company in Miami. This Front Desk person will be responsible for coordinating and completing projects, special events, and mailings. This role will work alongside organizational officials and support the senior administrative assistant. If this sounds like an opportunity you will thrive in, please send your resume in a Word document to Jacqueline.Mejia@RobertHalf Responsibilities:First point of contact for the officeProvide general support to visitorsOpen and distribute mailBook travel arrangementsSubmit expense reports and manage billing recordsPerform word processing, filing, and faxingCoordinate purchasing office supplies and equipmentAbility to prioritize and multitask in a fast-paced office setting If you are interested in this immediate opportunity, please send your resume to: Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072

Over Night Call Center Rep. - Bilingual -English and Spanish Location: 33181 / North Miami - MUST BE ABLE TO WORK ONSITE – THIS IS NOT REMOTEPay: Up to $21 temp / Up to $23.50 perm Different days - schedules include: PT: Sunday, Monday, Thursday 5:30pm-1:30amPT: Saturday, Tuesday, Friday 5:30pm-1:30amSunday – Thursday 5:00pm – 1:30amThursday – Monday 9:00pm – 5:30am Large company looking for Call center representatives Duties:<ul><li>Must be bilingual – English and Spanish </li><li>Must be able to work overnight</li><li>Strong communication skills</li><li>Customer Service experience a plus</li><li>Ability to remain calm and empathetic to callers</li><li>Must be able to interview and start working immediately </li></ul>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Bilingual Spanish Receptionist We are offering a permanent employment opportunity for a Bilingual Spanish Receptionist in North Miami, Florida. This role primarily involves managing a multi-line phone system, providing customer service, and handling data entry and email correspondence. Responsibilities: • Operate multi-line phone system effectively to respond to incoming calls and redirect them as necessary.• Provide exceptional customer service, resolving customer issues and answering queries professionally and courteously.• Perform data entry tasks, ensuring all customer information is recorded accurately and up-to-date.• Manage email correspondence, responding promptly to incoming emails and ensuring clear and effective communication with both internal and external parties.• Utilize Microsoft Excel, Outlook, and Word effectively for various administrative tasks.• Organize files systematically for easy retrieval and efficient record-keeping.• Schedule appointments accurately, avoiding conflicts and ensuring smooth operations.• Utilize interpersonal skills to interact professionally with all stakeholders.

Receptionist We are offering a permanent employment opportunity for a Receptionist in Miami, Florida. As a Receptionist, you will be the initial point of contact for our clients and visitors, in addition to providing administrative support. This role involves tasks such as handling incoming calls, managing mail packages, and maintaining office supplies. Responsibilities: • Ensure a positive and detail oriented first impression by greeting and welcoming visitors • Transfer incoming calls to the right staff and take detailed messages • Keep the reception area clean and organized at all times • Oversee incoming and outgoing mail, packages, and deliveries • Provide accurate information to inquiries via email, call, or in person • Carry out data entry tasks and prepare necessary documents • Schedule appointments and organize files efficiently • Handle supply inventory and replenish as required • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks • Deliver excellent customer service and maintain effective interpersonal communication.

Receptionist We are offering a long-term contract employment opportunity for a Receptionist in Miami, Florida. This role is essential in our day-to-day operations, ensuring that all administrative tasks are completed efficiently and effectively. As a Receptionist, you will primarily be responsible for managing the multi-line phone system, providing superb customer service, and handling various clerical functions. Responsibilities: • Effectively manage a multi-line phone system, ensuring all incoming calls are handled promptly and professionally • Deliver excellent customer service, addressing customer inquiries and resolving issues in a timely manner • Perform data entry tasks with a high level of accuracy and attention to detail • Manage email correspondence, responding to inquiries and forwarding messages as appropriate • Utilize Microsoft Word, Excel, and Outlook to perform various administrative tasks • Maintain an organized filing system, ensuring all documents are easily accessible • Schedule appointments, coordinate meetings, and manage the company calendar • Leverage interpersonal skills to communicate effectively with team members and clients • Assist with various administrative tasks as needed.

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Technology Doesn't Change the World, People Do.®

26 results for Sales Support Specialist in Miramar, FL

Technology Doesn't Change the World, People Do.^®