<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting prospective students and applicants within the higher education industry. This is a long-term contract position that requires excellent communication skills and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage prospective students and applicants, including making 100+ calls per day.<br>• Reach out to individuals who have expressed interest and provide them with requested information.<br>• Serve as the first point of contact for inbound calls and online chats, creating a positive and welcoming experience.<br>• Assess caller needs and efficiently direct them to the appropriate team or individual for further assistance.<br>• Support various call campaign initiatives based on organizational priorities.<br>• Address inquiries and provide assistance to prospects, applicants, and current learners.<br>• Share best practices within the team to enhance service quality and efficiency.<br>• Handle administrative tasks as needed to support daily operations.
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide customer service related to sales, sales promotions, product installations, and general communications.</p><p>· Maintain strong customer relationships by addressing inquiries promptly and professionally.</p><p>· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.</p><p>· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.</p><p>· Create improvement plans based on feedback from customer surveys and satisfaction data.</p><p>· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.</p>
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Representative to join our team in Inver Grove Heights, Minnesota. This long-term contract position requires someone who can efficiently manage accounts payable functions while ensuring accuracy and compliance. The role offers a hybrid work schedule, with Tuesday and Wednesday required onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure timely and accurate payments.</p><p>• Maintain compliance with company policies and internal controls for accounts payable activities.</p><p>• Utilize ERP systems such as SAP R/3 to manage procure-to-pay processes effectively.</p><p>• Collaborate with vendors and internal stakeholders to resolve payment discrepancies.</p><p>• Perform account reconciliations and prepare financial reports as needed.</p><p>• Support process improvement initiatives to enhance efficiency in accounts payable workflows.</p><p>• Provide excellent customer service to vendors and business units.</p><p>• Utilize Microsoft Office Suite, including Excel, Word, and Outlook, to complete daily tasks.</p><p>• Ensure adherence to submission deadlines and proper documentation.</p><p>• Assist with audits and implement corrective actions when necessary.</p>
<p>We are looking for a personable and organized Front Desk Coordinator to join a team in St. Louis Park. This is a long-term contract position with the potential to transition into a permanent role for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Greet staff, and visitors warmly while managing a welcoming and detail-oriented front desk environment.</p><p>• Handle incoming calls efficiently using a multi-line phone system, directing inquiries and providing accurate information.</p><p>• Assist with scheduling appointments and managing calendars to ensure timely coordination.</p><p>• Perform administrative tasks, including data entry, filing, and maintaining records.</p><p>• Support students during stressful situations by offering guidance and maintaining a calm demeanor.</p><p>• Collaborate with team members to ensure seamless communication and operational flow.</p><p>• Provide concierge-style services to meet the needs of the campus community.</p><p>• Address and resolve concerns or questions from students and staff promptly.</p><p>• Uphold the university's standards of customer service and satisfaction.</p><p>• Train and support new team members as needed to enhance overall departmental performance.</p>
<p>We are looking for a detail-oriented Accounts Payable Representative to join our team in Inver Grove Heights, Minnesota. This long-term contract position requires someone who can efficiently manage accounts payable functions while ensuring accuracy and compliance. The role offers a hybrid work schedule, with Tuesday and Wednesday required onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure timely and accurate payments.</p><p>• Maintain compliance with company policies and internal controls for accounts payable activities.</p><p>• Utilize ERP systems such as SAP R/3 to manage procure-to-pay processes effectively.</p><p>• Collaborate with vendors and internal stakeholders to resolve payment discrepancies.</p><p>• Perform account reconciliations and prepare financial reports as needed.</p><p>• Support process improvement initiatives to enhance efficiency in accounts payable workflows.</p><p>• Provide excellent customer service to vendors and business units.</p><p>• Utilize Microsoft Office Suite, including Excel, Word, and Outlook, to complete daily tasks.</p><p>• Ensure adherence to submission deadlines and proper documentation.</p><p>• Assist with audits and implement corrective actions when necessary.</p>
<p>Are you ready to be the first point of contact for a dynamic office in Minneapolis? Our team is seeking a professional and personable Receptionist to join our organization. This is an excellent opportunity to leverage your organizational strengths, communication skills, and customer service mindset in a progressive environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and welcome visitors, ensuring a friendly and professional reception area</li><li>Answer, screen, and route incoming phone calls with a helpful attitude</li><li>Manage incoming and outgoing mail, deliveries, and courier services</li><li>Maintain office supplies and equipment, placing orders as needed</li><li>Schedule meetings and manage conference room calendars</li><li>Support administrative projects and provide general team assistance</li></ul>
We are looking for a personable and organized Receptionist to join our team in Fridley, Minnesota. In this role, you will be the first point of contact, providing exceptional customer service and handling a variety of administrative tasks. This is a long-term contract position offering the opportunity to work in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage a multi-line phone system, routing calls efficiently and accurately.<br>• Respond to inbound calls and address inquiries with a high level of attention to detail.<br>• Maintain a clean and organized reception area.<br>• Provide administrative support, including document handling and communication management.<br>• Coordinate schedules and appointments as needed.<br>• Assist with basic office tasks to ensure smooth daily operations.<br>• Ensure messages are recorded and delivered promptly.<br>• Uphold confidentiality and demonstrate attention to detail in all interactions.
<p>Are you passionate about empowering students to reach their full potential? We are seeking a dedicated and resourceful Customer Achievement Specialist to join our team! In this role, you will work remotely and exclusively support clients and customers located in Mountain or Pacific time zones.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide consistent, one-on-one coaching and support to help individuals set and achieve professional and personal goals</li><li>Monitor progress and proactively identify ways to encourage engagement and success</li><li>Serve as a trusted liaison between clients, customers, and administrative staff to resolve challenges and celebrate achievements</li><li>Facilitate small virtual workshops on study strategies, time management, and academic resilience</li><li>Maintain and track accurate records of communications, progress, and outcomes</li><li>Support onboarding and orientation for incoming clients/customers, helping them acclimate to expectations and resources</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Success Specialist to join our team remotely. This role focuses on guiding and supporting employees as they transition into and progress through their academic programs. As a contract position, it offers a unique opportunity for long-term growth while making a meaningful impact on individuals' educational journeys.</p><p><br></p><p>**MUST BE LOCATED IN THE UNITED STATES WITHIN PST OR MST TIME ZONES**</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with program advisors to ensure employees have a smooth onboarding experience into their chosen education paths.</p><p>• Maintain consistent communication with employees, primarily through outbound methods, to provide ongoing academic support.</p><p>• Assist employees in setting achievable academic goals and developing effective strategies for time management and study habits.</p><p>• Address academic challenges by connecting employees with appropriate resources such as tutoring services or additional support programs.</p><p>• Monitor student performance, providing constructive feedback and identifying areas where improvement is needed.</p><p>• Track deadlines and milestones within education plans, proactively reminding employees to stay on course.</p><p>• Conduct regular check-ins to celebrate progress and identify any obstacles in their academic journey.</p><p>• Organize and facilitate workshops focused on academic success, including study skills and time management.</p><p>• Build and nurture positive relationships with employees, employers, and educational institutions to ensure successful outcomes.</p>
We are looking for a skilled Change Management Consultant to join our team for a contract position in Eden Prairie, Minnesota. This role involves leading organizational change initiatives to ensure a successful nationwide rollout of a cutting-edge real estate agent platform. The position is critical in driving adoption, overcoming resistance, and tailoring strategies to meet diverse regional needs.<br><br>Responsibilities:<br>• Lead change management efforts for the deployment of a new real estate agent platform, collaborating closely with IT, training teams, and executive leadership.<br>• Develop and execute a detailed rollout plan, addressing challenges and providing actionable solutions.<br>• Design and implement internal marketing strategies to boost awareness and encourage platform adoption among agents.<br>• Partner with training experts to create scalable programs and materials that support agent learning and engagement.<br>• Produce engaging tools such as presentations, videos, guides, and FAQs to facilitate the rollout.<br>• Recommend tailored deployment and communication strategies that align with regional and agent-specific needs.<br>• Craft messaging and talking points for executives to support live and virtual events.<br>• Identify and resolve barriers to adoption, with a focus on supporting tenured agents.<br>• Track and analyze progress, adoption rates, and feedback to refine strategies and optimize outcomes.<br>• Coordinate with IT teams to monitor technology release schedules and address any issues impacting user adoption.
<p>B2B Collections Specialist</p><p>Robert Half is looking for an experienced B2B collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today. This contract position is estimated to be a 8-12 month opportunity located in St. Paul, Minnesota.</p><p> </p><p>Our B2B Collections Specialist would have the following responsibilities:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for an experienced Collections Specialist to join our team. In this role, you will focus on managing and improving the collections process while maintaining positive relationships with clients. This is a long-term contract position offering the opportunity to contribute significantly to the success of a wholesale distribution company.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to identify overdue balances and determine appropriate collection strategies.</p><p>• Communicate effectively with clients to discuss payment terms, account statuses, and repayment plans.</p><p>• Accurately document customer interactions, payment commitments, and updates in company systems.</p><p>• Address and resolve customer disputes regarding account balances in a timely and detail-oriented manner.</p><p>• Collaborate with internal teams, including billing and accounting, to identify and resolve account discrepancies.</p><p>• Meet and exceed collection goals while adhering to company policies and procedures.</p><p>• Conduct follow-ups on payment commitments to ensure compliance and take further action if necessary.</p><p>• Build and nurture strong client relationships to encourage timely payments without compromising goodwill.</p><p>• Stay informed about legal regulations and company policies related to collections practices.</p>
We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.<br><br>Responsibilities:<br>• Contact customers to resolve overdue accounts and negotiate payment arrangements.<br>• Monitor and maintain accurate records of accounts receivable and payment histories.<br>• Investigate discrepancies in billing and payments to ensure accurate account resolution.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Review credit information to assess account risks and recommend appropriate actions.<br>• Generate regular reports on collections activity and account statuses to management.<br>• Maintain compliance with company policies and relevant regulations during collection activities.<br>• Assist clients with understanding payment terms and resolving disputes.<br>• Identify and escalate complex cases for further review or legal action.<br>• Develop strategies to reduce outstanding balances and improve overall collection rates.
We are looking for an experienced Chief Financial Officer (CFO) to lead the financial operations of a construction company in Rogers, Minnesota. This pivotal role involves overseeing accounting, financial reporting, tax compliance, budgeting, and risk management strategies. The ideal candidate will collaborate with operational teams to ensure accurate job costing, compliance with industry-specific requirements, and effective financial controls.<br><br>Responsibilities:<br>• Supervise the accounting team, including Accounts Payable and Payroll specialists, to ensure seamless financial operations.<br>• Develop and implement financial strategies that align with organizational goals and support long-term growth.<br>• Monitor and manage compliance with construction-specific financial requirements, including work-in-progress reporting, bonding, and retention protocols.<br>• Oversee the preparation of accurate and timely financial reports and ensure compliance with tax regulations.<br>• Partner with operational teams to improve job costing accuracy and streamline financial processes.<br>• Establish and track key performance indicators (KPIs) to measure financial health and organizational success.<br>• Manage multi-state prequalification processes and ensure compliance with relevant regulations.<br>• Lead audits and ensure the accuracy of financial records, including bank reconciliations.<br>• Provide strategic financial guidance to support organizational decision-making and growth initiatives.<br>• Facilitate the implementation of new project accounting systems to enhance operational efficiency.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bloomington, Minnesota. In this role, you will play a key part in managing and improving collection processes while ensuring timely resolution of outstanding accounts. This position offers an opportunity to contribute to the financial stability of a retail-focused organization.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collections to ensure timely payments.<br>• Communicate effectively with clients to resolve account discrepancies and payment delays.<br>• Analyze account histories to identify trends and recommend improvements to collection strategies.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Collaborate with internal teams to address billing concerns and streamline processes.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Provide regular updates and reports on collection progress to management.<br>• Assist in developing and implementing efficient billing collection methods.<br>• Handle sensitive financial data with discretion and professionalism.<br>• Proactively identify potential risks in accounts and propose solutions to mitigate them.
