<p>Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally.</p><p><br></p><p>Responsibilities</p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p><strong>Responsibilities</strong></p><ul><li>Manage end-to-end order processing using EDI systems, including purchase orders, confirmations, shipping notices, and invoices</li><li>Review and validate order details such as pricing, product information, availability, and shipping instructions</li><li>Process order changes including returns, cancellations, and back orders</li><li>Communicate with warehouses, vendors, customers, and internal teams regarding order and shipment status</li><li>Respond to customer inquiries via phone and email related to orders and deliveries</li><li>Proactively notify customers of order updates, shipping dates, and delays</li><li>Resolve order discrepancies and customer concerns in a timely manner</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Customer Service Representative to join our team on a contract basis in Pompano Beach, Florida. This role involves delivering exceptional support to customers, ensuring their needs are met promptly and with attention to detail. The position requires strong communication abilities and the capacity to handle high-pressure situations with composure.</p><p><br></p><p>Responsibilities:</p><p>• Follow established procedures for dispatch and escalation, adhering to company policies and industry guidelines.</p><p>• Collaborate with the team to coordinate and manage service tickets effectively.</p><p>• Provide courteous and attentive support to customers, especially in challenging or stressful scenarios.</p><p>• Ensure adherence to regulatory and life-safety standards in all interactions.</p><p>• Monitor multiple screens and alerts from a desk-based workstation to maintain operational control.</p><p>• Adapt to a fast-paced environment with varying levels of responsibility and workload</p>
<p>We are looking for a motivated and detail-driven <strong>Accounts Receivable & Accounting Coordinator</strong> to support receivables operations while partnering closely with the Director of Finance on key accounting functions. This role blends customer-facing A/R responsibilities with core accounting support, including reconciliations, cash activity, and financial reporting.</p><p>This position is well suited for someone who enjoys working with numbers, values accuracy, and is eager to contribute to process efficiency within a growing finance team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage assigned accounts receivable portfolio, including aging review, collections follow-up, and customer communications</li><li>Post and apply customer payments across multiple payment methods (ACH, wire, checks, credit cards)</li><li>Prepare daily cash activity reports and support cash tracking</li><li>Generate and distribute customer account statements and payment confirmations</li><li>Maintain and update customer pricing and account data</li><li>Calculate and track rebates, incentives, and distributor commissions</li><li>Assist with bank and line of credit reconciliations</li><li>Support monthly close activities and perform assigned balance sheet reconciliations</li><li>Maintain accurate general ledger entries and supporting schedules</li><li>Assist with cash forecasting and cash management preparation</li><li>Ensure documentation supports internal controls and audit requirements</li><li>Organize and maintain accounting records and financial files</li><li>Identify opportunities to streamline processes and improve workflows</li><li>Provide support on special accounting and finance projects as needed</li></ul><p><br></p>
<p>Responsibilities:</p><ul><li>Lead end-to-end ERP integration initiatives across the organization, ensuring alignment with business objectives and operational needs (Based on general knowledge).</li><li>Collaborate with cross-functional teams to analyze, map, and optimize business processes for effective ERP implementation and integration (Based on general knowledge).</li><li>Manage project timelines, budgets, and resources to ensure successful delivery of ERP solutions (Based on general knowledge).</li><li>Coordinate with external consultants and system vendors for technical support, implementation, and change management throughout the ERP life cycle (Source: 2025 Tech Report.docx).</li><li>Oversee data migration, governance, and analytics functions associated with ERP solutions (Source: 2025 Tech Report.docx).</li><li>Develop and execute training and upskilling programs to address ERP module gaps and facilitate change management (Source: 2025 Tech Report.docx).</li><li>Identify, escalate, and resolve integration challenges, optimizing the use of AI, automation, and cloud-based enterprise systems as needed (Source: 2025 Tech Report.docx).</li><li>Monitor and report on project progress, quantifying ROI and recommending scalable solutions for ongoing optimization</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Bilingual Spanish Administrative Assistant to join our team on a contract basis in North Miami Beach, Florida. In this role, you will provide essential support to ensure the smooth operation of daily administrative tasks and customer interactions. The ideal candidate should possess excellent communication skills and the ability to manage multiple priorities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls professionally, ensuring excellent customer service.</p><p>• Maintain accurate records by performing data entry tasks with attention to detail.</p><p>• Manage email communications, responding promptly and ensuring proper follow-up.</p><p>• Schedule appointments and coordinate calendars to optimize team efficiency.</p><p>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, for various administrative tasks.</p><p>• Assist in preparing reports, presentations, and other documentation as required.</p><p>• Support the team by managing correspondence and ensuring timely distribution of information.</p><p>• Act as a point of contact for inquiries and provide solutions to customer needs.</p><p>• Collaborate with team members to streamline administrative processes and improve workflow.</p><p>• Perform other general office duties to support operational needs.</p>
<p>We are seeking a reliable <strong>General Office Associate</strong> to support daily office operations through data entry, order processing, billing support, light customer service, and reporting.</p><ul><li>Enter and maintain accurate data in internal systems</li><li>Process customer orders and billing transactions</li><li>Provide light customer service via phone and email</li><li>Prepare basic reports and assist with tracking information</li><li>Maintain organized electronic and paper files</li><li>Support administrative and office tasks as needed</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Boca Raton, Florida. This role offers an exciting opportunity to be the face of the organization, supporting leadership and ensuring smooth daily operations. The ideal candidate will bring attention to detail, strong organizational skills, and a welcoming demeanor to enhance both employee and visitor experiences.<br><br>Responsibilities:<br>• Act as the first point of contact for visitors, providing a warm and attentive welcome.<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and accurate responses.<br>• Deliver exceptional concierge services to employees and guests.<br>• Provide administrative support to the Executive Leadership Team and other office staff.<br>• Assist with onboarding new employees, including coordinating training sessions and managing documentation.<br>• Collaborate with leaders across various brands and investors to ensure seamless communication.<br>• Organize and plan events to foster employee engagement and morale.<br>• Maintain office supplies and ensure the workspace is organized and functional.<br>• Address inquiries and resolve issues efficiently to support daily operations.
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a detail-oriented Courtroom Specialist to join our team in Fort Lauderdale, Florida. This Contract to permanent position offers an excellent opportunity to contribute to the efficient operations of a courtroom setting while utilizing your administrative expertise. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Provide administrative support to courtroom personnel, ensuring smooth daily operations.<br>• Respond to inbound calls and address inquiries professionally and efficiently.<br>• Manage and maintain accurate records and documentation through data entry.<br>• Perform receptionist duties, including greeting visitors and handling correspondence.<br>• Coordinate schedules and appointments for courtroom staff.<br>• Assist in preparing and organizing legal documents and case files.<br>• Ensure compliance with established procedures and protocols.<br>• Collaborate with team members to streamline administrative processes.<br>• Monitor and restock office supplies as needed.<br>• Maintain confidentiality and handle sensitive information with discretion.
We are looking for a dedicated Sales Assistant to join our team in Coconut Creek, Florida. This role will focus on providing exceptional support to our North American distributor sales team while ensuring smooth coordination of sales activities and distributor relationships. As a Contract to permanent position within the manufacturing industry, this opportunity offers the chance to grow professionally in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Assist distributors with onboarding processes, maintaining accounts, and ensuring all necessary materials are provided.<br>• Manage distributor portals by updating pricing files, product details, and marketing assets.<br>• Coordinate communications with distributors regarding product updates, pricing changes, and promotional programs.<br>• Track distributor activities and follow up on action items from meetings to ensure timely resolution.<br>• Support the introduction of new products by organizing materials, images, and documentation.<br>• Provide administrative assistance to the sales team, including generating reports and tracking sales data.<br>• Help prepare presentations and meeting materials while ensuring follow-up actions are completed.<br>• Collaborate with internal teams such as Product Management, Marketing, and Customer Operations to address distributor and sales needs.<br>• Contribute to sales initiatives and special projects aimed at enhancing channel programs.<br>• Analyze sales data and forecasts to support strategic decision-making.
<p><strong>Responsibilities:</strong></p><ul><li>Design, develop, customize, and maintain ERP and CRM solutions (such as Microsoft Dynamics 365, SAP, Oracle, Salesforce, or similar platforms) to support business processes and objectives (Source: 2025 Tech Report.docx).</li><li>Work closely with cross-functional teams to gather and analyze business requirements, translating them into technical specifications and scalable solutions (Source: 2025 Tech Report.docx).</li><li>Integrate ERP/CRM systems with other enterprise applications and data sources, including cloud and automation tools (Source: 2025 Tech Report.docx).</li><li>Develop reports, dashboards, and analytics to enhance data-driven decision-making (Source: 2025 Tech Report.docx).</li><li>Troubleshoot, test, and resolve application issues, ensuring optimal system performance and user experience (Source: 2025 Tech Report.docx).</li><li>Support software upgrades, patches, and new module implementations.</li><li>Document code, configurations, and system modifications according to established standards.</li><li>Collaborate with stakeholders to provide end-user training, technical support, and ongoing enhancements.</li></ul><p><br></p>
<p>As an Accounts Receivable Specialist, you will ensure the accurate and timely processing of customer invoices and payments. This role is critical to maintaining positive cash flow and building healthy customer relationships. You’ll work closely with internal and external stakeholders to resolve issues and support the finance team.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and distribute customer invoices in a timely and accurate manner.</li><li>Manage the collection of outstanding accounts, following up with customers on past-due balances.</li><li>Reconcile customer accounts and resolve discrepancies or billing issues.</li><li>Record and process incoming payments via various methods (e.g., ACH, check, credit card).</li><li>Prepare regular aging reports and assist with month-end close activities.</li><li>Respond to customer inquiries promptly and professionally, providing necessary documentation or explanations.</li><li>Collaborate with other departments to ensure billing accuracy and resolve customer disputes.</li><li>Support internal and external audits as needed.</li></ul><p>If interested, please call Victoria at 786.801.5830 or email [email protected]</p>
<p>Robert Half is partnering with a hospitality organization to hire a detail-oriented <strong>Travel Specialist</strong> to coordinate guest and employee travel logistics, reservations, and transportation operations. This role serves as a central point of communication between guests, transportation teams, and internal departments while delivering a high level of customer service.</p><p><br></p><p>W<strong>Key Responsibilities</strong></p><ul><li>Act as liaison between company and guests, serving as a central information resource for resort, casino, and hotel services</li><li>Upsell amenities, activities, events, and resort offerings to increase revenue</li><li>Answer incoming calls within three rings and assist with reservations, confirmations, room requests, and general inquiries</li><li>Professionally handle customer questions and resolve complaints</li><li>Support Player Development and Independent Representative teams with reservations, arrival reports, event reports, and confirmations</li><li>Coordinate airline and ferry reservations with carriers</li><li>Notify flight following of any manifest changes or additions</li><li>Communicate regarding arrival and departure logistics for guests, employees, and contractors</li><li>Coordinate transportation for foreign passengers requiring customs processing</li><li>Book approved travel for employees and contractors</li><li>Schedule ground transportation for players, executives, employees, crew, contractors, and guests</li><li>Act as dispatcher for drivers and assign all pick-ups and transfers</li><li>Work with third-party car services as needed</li></ul>
<p>Robert Half is seeking a professional and highly organized Bilingual Administrative Assistant (Spanish/English) to support the front office of a busy school environment. This role serves as a key point of contact for students, parents, and staff and requires strong communication skills, patience, and attention to detail.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist students, parents, and visitors in a professional and welcoming manner</li><li>Answer phones and respond to emails in both English and Spanish</li><li>Support student registration, attendance tracking, and record keeping</li><li>Maintain student files and ensure documentation is properly organized and compliant</li><li>Schedule meetings, conferences, and school appointments</li><li>Assist administrators and teachers with clerical support and reports</li><li>Coordinate communication between parents, faculty, and administration</li><li>Manage incoming/outgoing correspondence and school forms</li><li>Provide general office support and assist with daily school operation</li></ul><p><br></p>
<p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
<p><strong>Responsibilities:</strong></p><ul><li>Design, develop, customize, and maintain ERP and CRM solutions (such as Microsoft Dynamics 365, SAP, Oracle, Salesforce, or similar platforms) to support business processes and objectives (Source: 2025 Tech Report.docx).</li><li>Work closely with cross-functional teams to gather and analyze business requirements, translating them into technical specifications and scalable solutions (Source: 2025 Tech Report.docx).</li><li>Integrate ERP/CRM systems with other enterprise applications and data sources, including cloud and automation tools (Source: 2025 Tech Report.docx).</li><li>Develop reports, dashboards, and analytics to enhance data-driven decision-making (Source: 2025 Tech Report.docx).</li><li>Troubleshoot, test, and resolve application issues, ensuring optimal system performance and user experience (Source: 2025 Tech Report.docx).</li><li>Support software upgrades, patches, and new module implementations.</li><li>Document code, configurations, and system modifications according to established standards.</li><li>Collaborate with stakeholders to provide end-user training, technical support, and ongoing enhancements.</li></ul><p><br></p>
<p><strong>Staff Accountant / Office Manager</strong></p><p>We are seeking a dynamic and detail-oriented <strong>Staff Accountant / Office Manager</strong> to serve as the accounting and operations lead for our office. This role is responsible for overseeing day-to-day accounting functions while ensuring smooth office operations and administrative support.</p><p>The ideal candidate is a self-motivated team player with strong communication skills who thrives in a deadline-driven environment. This individual understands the importance of building strong relationships, fostering team culture, and creating efficient systems that support business success.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day office operations</li><li>Handle full-cycle bookkeeping, including A/R, A/P, and general ledger</li><li>Perform bank and GL reconciliations</li><li>Manage cash flow, collections, expense reporting, and check processing</li><li>Oversee month-end close and prepare monthly financial reports</li><li>Conduct financial analysis and coordinate with the tax accountant</li><li>Ensure transaction management and file compliance</li><li>Establish and maintain efficient office systems and procedures</li><li>Oversee office administration and standard operating procedures</li><li>Manage ordering and tracking of office supplies</li><li>Provide administrative support to leadership as needed</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Inventory Clerk to join our team at a school spirit store in Miami Gardens, Florida. In this contract-to-permanent position, you will play a key role in managing inventory, supporting daily store operations, and providing excellent customer service. This is a dynamic role that requires flexibility to work occasional evenings or Saturdays based on school events.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records of inventory, including apparel and merchandise.</p><p>• Provide friendly and efficient customer service while assisting with sales.</p><p>• Handle cash and credit card transactions responsibly and securely.</p><p>• Collaborate with the on-site supervisor to ensure smooth daily operations of the store.</p><p>• Organize and restock inventory to keep the store well-stocked and orderly.</p><p>• Assist in preparing for school events that may require adjustments to the store schedule.</p><p>• Monitor inventory levels and report discrepancies promptly.</p><p>• Support annual physical inventory processes and tracking.</p><p>• Utilize inventory tracking systems to manage store assets effectively</p>
We are looking for a detail-oriented Operations Processor to join our team in Pompano Beach, Florida. In this role, you will play a critical part in managing and coordinating customer orders, ensuring smooth operations and accurate records. This position requires strong organizational skills and the ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Provide exceptional customer support throughout the lifecycle of orders, addressing inquiries and resolving issues promptly.<br>• Accurately process and enter customer orders into QuickBooks, maintaining timeliness and precision.<br>• Manage the complete order process, from receipt through fulfillment, ensuring all steps are executed efficiently.<br>• Collaborate with internal teams to streamline workflows and enhance overall operational effectiveness.<br>• Track and manage inventory levels, ensuring availability of materials to meet production and order demands.<br>• Plan and coordinate raw material requirements, aligning with production schedules and customer needs.<br>• Maintain consistency and accuracy across customer orders, inventory data, and system records.<br>• Support shipping processes by overseeing customer shipments and ensuring timely delivery.<br>• Monitor and reconcile accounts payable, vendor invoices, and other financial records to ensure proper documentation.<br>• Assist in resolving account discrepancies and addressing risk management concerns when necessary.
We are looking for a dedicated Patient Service Representative to join our team in Miami, Florida. As a key member of the patient services department, you will play a vital role in ensuring smooth communication and efficient processes for patient care. This is a Contract position offering an excellent opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Facilitate patient registration while maintaining confidentiality and adhering to customer service standards.<br>• Conduct financial assessments, collect patient fees, and accurately record transactions.<br>• Manage billing processes for assigned providers, ensuring timely and precise posting.<br>• Coordinate with providers on unresolved encounters and pending charges to ensure resolution.<br>• Communicate with program managers regarding appointment schedules, including follow-ups on no-shows and cancellations.<br>• Confirm appointments through outbound calls and monitor compliance with meaningful use objectives.<br>• Perform clerical tasks such as scanning documents and updating patient charts.<br>• Verify Medicaid and other insurance eligibility, conduct enrollment and disenrollment procedures.<br>• Provide patients with detailed information about available services within the organization and the community.<br>• Schedule new and follow-up appointments to support patient care needs.
