<p><strong>Collections Specialist (On-Site)</strong></p><p>A growing company is seeking a <strong>Collections Specialist</strong> to manage outstanding accounts and support the accounting team. This role requires strong communication skills and the ability to follow up effectively.</p><p><br></p><ul><li>Manage and follow up on past-due accounts</li><li>Contact clients via phone and email to collect payments</li><li>Negotiate payment plans and resolve discrepancies</li><li>Maintain accurate records of collection activities</li><li>Work closely with accounting to reconcile accounts</li></ul><p><br></p>
Collections Specialist (Law Firm) <br> A growing law firm is seeking a Collections Specialist to support their accounting team and manage outstanding receivables. This role requires strong communication skills and the ability to handle sensitive client interactions professionally. <br> Manage and follow up on outstanding client balances Communicate with clients regarding past-due accounts (phone & email) Negotiate payment plans and resolve billing discrepancies Maintain accurate records of collection activities Work closely with the accounting team to reconcile accounts
We are looking for a skilled Collections Specialist to join our team in Sunrise, Florida. In this Contract to permanent position, you will be responsible for managing delinquent accounts and assisting customers in resolving overdue payments. This role requires a proactive individual who can handle multiple priorities while delivering excellent service to both internal teams and customers.<br><br>Responsibilities:<br>• Contact customers with overdue accounts to discuss and arrange payment plans.<br>• Review delinquent accounts to determine appropriate collection strategies.<br>• Make a minimum of 20 collection calls daily to ensure timely follow-up on payment arrangements.<br>• Debit funds from member accounts to apply toward delinquent loans or credit cards, when applicable.<br>• Conduct skip tracing activities to locate customers with outdated contact information.<br>• Assist members with inquiries regarding overdue accounts or late fees, ensuring clear and courteous communication.<br>• Send collection letters to customers as needed and track responses.<br>• Collaborate with other departments to provide accurate and timely support in resolving account issues.<br>• Maintain compliance with credit union policies and regulatory requirements.<br>• Handle additional departmental tasks or responsibilities in the absence of team members.