We are offering a permanent employment opportunity for a Customer Experience Specialist in the manufacturing industry, based in Collierville, Tennessee. As a Customer Experience Specialist, your main role will be to handle customer inquiries, process applications, and ensure accurate records while monitoring customer accounts.
Responsibilities:
• Efficiently handle customer inquiries and provide assistance as needed.
• Process customer applications with accuracy and diligence.
• Monitor customer accounts and take necessary actions in response to specific situations.
• Maintain precise and up-to-date customer records.
• Utilize computer programs and CRM to perform daily tasks.
• Conduct billing functions and assist customers with their concerns.
• Answer inbound calls and provide beneficial functions to customers.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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