Education client is looking for a temporary Administrative Assistant within their Student Support Services Department.
Duties Include:
• Working directly with current students provide baseline advising to help student remain on track with registration and course progression.
• Directing the students, as needed, with their questions and concerns to the Program Chairs.
• Maintaining consistent communication with Program Chairs and specific faculty about student progress, needs, and requests for support.
• Maintaining student files, both electronically and hard copies.
• Auditing student files for appropriate paperwork, deadlines and tracking progress of coursework.
• Monitoring students on Leave of Absence for return dates.
• Monitoring students that have expiring Incomplete grades for completion of course work and submitting change of grade forms with program chair approval to the Registrar.
• Provide audited student records to the Administrative Coordinator/Assistant – Credentials (Licensure) and Degree Completion Support Services for end of program processing
• Assist with Master’s degree coordination (oversee the documentation of student work-thesis, research posters, DocuSign cover pages submitted to the Google Drive)
• Assist in the planning and implementation of college events.
• Assisting in maintaining the student information database (Box, Monday.com, Tableau, etc.)
• Drafting memos, letters, and emails
This temporary Administrative Assistant role will last through December 2025.
• Proficient in answering inbound calls, demonstrating excellent customer service skills.
• Ability to handle both inbound and outbound calls efficiently.
• Strong data entry skills with high attention to detail.
• Experience in managing email correspondence professionally and promptly.
• Demonstrated ability to schedule appointments, keeping in mind the priorities and schedules of all involved parties.
• Exceptional customer service skills, with the ability to handle customer queries and complaints effectively.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Must be highly organized and able to maintain a system of tracking, monitoring, and prioritizing tasks.