<p>We are looking for a Customer Service Representative to support daily customer interactions for a long-term contract to hire opportunity for a technology company in Encino, California. In this role, you will serve as a key point of contact for callers and customers, helping resolve questions, process information accurately, and maintain a positive service experience. The ideal candidate is comfortable working in a fast-paced call center environment, balancing communication tasks with detailed administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Use VoIP phone systems and standard office software to manage communications and document interactions</p><p>• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers</p><p>• Respond to customer inquiries through phone and email, ensuring clear communication and timely follow-up</p><p>• Enter, update, and maintain customer information, service details, and related records with accuracy</p><p>• Process order information and complete data entry tasks to support daily business operations</p><p>• Make outbound calls as needed to confirm details, provide updates, or assist with service-related matters</p><p>• Coordinate and schedule appointments based on customer needs and team availability</p><p>• Support ongoing customer service activities by tracking requests and escalating unresolved issues when appropriate</p>
<p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
<p>We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers.</p><p> </p><p><strong>Position: Temp to Hire</strong> – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm.</p><p><strong> </strong></p><p><strong>Bilingual:</strong> Required (Spanish, Chinese, Vietnamese, or Tagalog)</p><p> </p><p><strong>POSITION OVERVIEW</strong></p><p>The <strong>Customer Care Associate (CCA)</strong> has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a <strong>fast-paced</strong>, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution.</p><p><strong> </strong></p><p><strong>REPORTS TO: </strong>Manager, Customer Care</p><p><strong>ESSENTIAL FUNCTIONS</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ol><li><strong>Research</strong> and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions <strong>efficiently and effectively</strong> through the use of <strong>active listening</strong>, personalization techniques and focusing on <strong>adding value</strong>.</li><li>Build formal and informal <strong>relationships</strong> with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the <strong>long-term success</strong> of Allstate Floral and its customers.</li></ol><p><strong> </strong></p><p><br></p>
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment.<br><br>Responsibilities:<br>• Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers.<br>• Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs.<br>• Send follow-up links and communicate next steps clearly so customers understand how to proceed.<br>• Enter customer and order-related information accurately into internal systems while maintaining detailed records.<br>• Use Salesforce and related tools to track interactions, update account information, and document service activity.<br>• Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
<p>Answer and route incoming calls using a multi-line phone system</p><p>Greet visitors and manage front desk operations</p><p>Receive and distribute mail, packages, and deliveries</p><p>Maintain and update internal contact lists</p><p>Support additional administrative or office projects as assigned</p><p>Handle sensitive and confidential information with discretion</p><p>Communicate effectively with internal teams regarding priorities, deadlines, and issues</p>
<p>We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul><p><br></p>
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R& R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment.<br><br>Responsibilities:<br>• Respond to incoming member and customer calls with professionalism, empathy, and clear communication.<br>• Place outbound calls as needed to follow up on service questions, confirm information, or provide updates.<br>• Enter and maintain accurate records in internal systems while ensuring details are complete and up to date.<br>• Support member service activities for the majority of the workday, delivering timely and courteous assistance.<br>• Explain available services, address concerns, and guide customers toward appropriate resolutions.<br>• Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality.<br>• Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks.<br>• Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
We are looking for an experienced Receptionist to support a detail-oriented office environment in California. This is a Contract position suited for someone who thrives in a fast-paced front desk setting, can manage frequent visitors with composure, and communicates confidently with a wide range of stakeholders. The ideal candidate brings strong office support experience, sound judgment when handling confidential information, and the ability to represent the organization effectively each day.<br><br>Responsibilities:<br>• Welcome visitors and manage front desk activity in a busy office, ensuring a detail-oriented and organized experience for guests, clients, and internal teams.<br>• Operate a multi-line phone system, direct calls accurately, and respond to routine inquiries with courtesy and efficiency.<br>• Coordinate the use of conference rooms and support a high volume of daily traffic while keeping shared spaces running smoothly.<br>• Receive, sort, and distribute incoming mail, packages, and deliveries in a timely and accurate manner.<br>• Prepare, handle, and safeguard sensitive documents and information with a high level of discretion.<br>• Communicate proactively with leadership and client contacts regarding scheduling conflicts, service needs, or deadline-related concerns.<br>• Provide general administrative and office support, including assistance with ad hoc assignments as business needs arise.
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities.<br><br>Responsibilities:<br>• Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements.<br>• Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties.<br>• Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day.<br>• Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care.<br>• Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed.<br>• Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams.<br>• Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes.<br>• Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation.<br>• Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
We are looking for an experienced and dependable Front Desk Coordinator to support daily office operations in California. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing front-office activity, and providing responsive administrative support. The successful candidate will serve as a key point of contact for visitors, callers, and internal team members while keeping information organized and workflows running smoothly.<br><br>Responsibilities:<br>• Welcome guests and employees in a detail-oriented manner, manage the reception area, and ensure a positive first impression for everyone entering the office.<br>• Operate a multi-line phone system, direct incoming calls efficiently, and relay messages accurately to the appropriate contacts.<br>• Coordinate front-desk coverage and assist with concierge-style support, including answering questions and helping visitors navigate the office.<br>• Perform data entry tasks with accuracy and maintain organized digital and physical filing systems for easy document retrieval.<br>• Support administrative activities such as scheduling, preparing routine correspondence, and assisting with general office coordination.<br>• Use Microsoft Outlook to manage calendars, email communication, and meeting logistics for the team as needed.<br>• Prepare and update spreadsheets, documents, and reports using Microsoft Excel and Microsoft Word.<br>• Monitor office flow throughout the day and communicate effectively with internal departments to address front-office needs promptly.
<p>We are looking for a detail-oriented Receptionist to join our team on short term contract. The ideal candidate will serve as the first point of contact for visitors and callers, ensuring a positive and welcoming experience. This position requires excellent communication skills and the ability to multitask effectively in a fast-paced retail environment. The assignment will be the following dates 5/1, 5/8, 5/15, 5/22, 5/29, 6/5, 6/12.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors in a courteous and attentive manner.</p><p>• Answer and manage a multi-line phone system, ensuring calls are directed appropriately.</p><p>• Handle inbound calls and provide accurate information or transfer to the correct department.</p><p>• Maintain a clean and organized reception area to uphold a positive image.</p><p>• Coordinate with internal staff to ensure seamless communication and scheduling.</p><p>• Manage and distribute incoming mail and packages as needed.</p><p>• Provide general administrative support, such as data entry and scheduling.</p><p>• Monitor and address inquiries received through phone or in-person promptly.</p>
Position summary<br>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed.<br><br>Job qualifications<br>- High school diploma or equivalent.<br>- Minimum 1 year office services experience preferably in a legal banking or large corporate environment.<br>- Skilled in the use of mail phone email digital reprographics and mail equipment.<br>- Familiar with general back office procedures to meet and maintain client satisfaction.<br>- Proven customer service skills are required in order to create maintain and enhance customer relationships.<br>- Good written and verbal communication skills including professional telephone and email etiquette.<br>- Attention to detail with good organizational skills.<br>- Must be able to meet deadlines and complete all projects in a timely manner.<br>- Ability to handle sensitive and/or confidential documents and information.<br>- Able to make independent decisions that conform to business needs and policy.<br>- Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level.<br>- Must work well in a team environment.<br>- Must be able to interact effectively with multi-functional and diverse backgrounds.<br>- Ability to work in a fast-paced environment.<br>- Must be self-motivated with positive can-do attitude.
We are looking for a detail-oriented and personable Receptionist to join our team in Anaheim, California. This is a Contract to permanent position where you will play a key role in maintaining smooth front-office operations and delivering excellent customer service. The ideal candidate has a strong background in administrative support and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage front desk operations, including greeting visitors and answering multi-line phone systems.<br>• Handle inbound calls in a courteous manner and direct them to the appropriate departments.<br>• Operate and maintain a switchboard system with up to 10 lines.<br>• Perform filing and organizational tasks to ensure office records are well-maintained.<br>• Assist with administrative duties such as scheduling meetings and handling correspondence.<br>• Ensure the reception area is tidy, organized, and welcoming for guests.<br>• Provide accurate information to callers and visitors regarding company services and procedures.<br>• Coordinate parking arrangements in the open lot for employees and visitors.<br>• Support various office functions across three connected buildings as needed.<br>• Uphold a business casual dress code while representing the company in a courteous manner.
We are looking for a detail-focused Credit Clerk to support a busy wholesale distribution operation in Santa Fe Springs, California. This Long-term Contract position is ideal for someone who can manage high-volume administrative work with accuracy and stay organized in a fast-moving environment. The person in this role will help process customer credit information, maintain account records, and ensure data is entered correctly across internal systems.<br><br>Responsibilities:<br>• Evaluate incoming credit applications from prospective customers and verify that submitted information is complete and accurate.<br>• Enter customer and credit-related details into Salesforce while maintaining consistent and reliable records.<br>• Create and update new customer accounts in internal platforms according to established procedures.<br>• Review documentation carefully to identify missing information, discrepancies, or data entry errors before records are finalized.<br>• Maintain accurate master data and support the integrity of account information across systems.<br>• Coordinate with internal teams to resolve application issues and help move account setup forward in a timely manner.<br>• Manage a steady workload efficiently while meeting deadlines in a fast-paced business setting.
<p>We are looking for an early career Receptionist to support daily front desk operations for a Private Equity firm located in Santa Monica. This permanent, in-office opportunity is ideal for someone who creates a welcoming first impression while keeping administrative activities organized and running smoothly. The role will work closely with Human Resources and internal staff to coordinate visitors, office services, and routine operational support in a detail-oriented environment. This is perfect for a recent grad who is entering the workforce. Bachelor's Degree is required. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Welcome clients, guests, and other visitors with a detail-oriented and service-oriented approach from the moment they arrive.</p><p>• Oversee front entrance activity by managing visitor access, sign-in procedures, and badge distribution in accordance with office protocols.</p><p>• Communicate guest arrivals promptly to the appropriate employees so meetings and appointments stay on schedule.</p><p>• Keep the reception space orderly, well-maintained, and ready to receive visitors throughout the business day.</p><p>• Provide day-to-day administrative support such as maintaining office supplies, arranging deliveries, and coordinating with building personnel when needed.</p><p>• Organize meeting spaces by handling room scheduling and preparing conference areas for internal discussions and client-facing gatherings.</p><p>• Process incoming mail, outgoing shipments, and courier packages with accuracy and timeliness.</p><p>• Contribute to additional office and operational assignments, including special projects, as business needs arise.</p>
<p>The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. </p><p> </p><p>Key Responsibilities</p><ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to support daily front office operations in Redondo Beach. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience creating a welcoming environment while managing high-volume visitor interactions. The person in this role will serve as the first point of contact for guests, helping maintain an organized and well-kept reception area.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, provide a positive first impression, and direct guests to the appropriate person or department.</p><p>• Manage a multi-line phone system by answering incoming calls promptly, transferring calls accurately, and taking detailed messages when needed.</p><p>• Coordinate front desk activities to ensure smooth day-to-day reception coverage and efficient visitor flow.</p><p>• Provide concierge-style assistance by responding to general inquiries and helping guests navigate office procedures.</p><p>• Maintain a neat and well-kept reception area while supporting administrative tasks related to front office operations.</p><p>• Monitor incoming communications and escalate urgent matters to the appropriate internal contacts.</p><p>• Support scheduling and coordination needs that help keep the front office organized and responsive.</p>