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    56 results for Help Desk in Los Angeles, CA

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    We are in search of a detail-oriented individual to join our Help Desk team. Based in Los Angeles, California, this role involves various responsibilities within the industry, including managing Tier 2 Support, VDI, Desktop Support, and VOIP - Voice Over IP. This unique opportunity is not to be missed.

    Responsibilities:
    • Provide Tier 2 Support, addressing complex issues and offering solutions.
    • Oversee VDI operations, ensuring smooth virtual desktop interface functions.
    • Perform Desktop Support tasks, troubleshooting hardware and software issues.
    • Handle VOIP - Voice Over IP tasks, maintaining effective communication systems.
    • Carry out Application Installations, ensuring that essential software is accurately installed and updated.
    • Oversee Windows Domain operations, managing user access and system security.
    • Resolve Printer Problems, maintaining optimal functionality of printing devices.
    • Utilize VM Horizon for virtual desktop infrastructure management.
    • Manage Active Directory, maintaining accurate user data and access controls.
    • Proficiency in Active Directory
    • Experience with Application Installations
    • Skilled in Desktop Support
    • Ability to resolve Printer Problems
    • Familiarity with Tier 2 Support
    • Knowledge in VDI
    • Competence in VM Horizon
    • Experience with VOIP - Voice Over IP
    • Understanding of Windows Domain
    Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    56 results for Help Desk in Los Angeles, CA

    Help Desk We are in search of a detail-oriented individual to join our Help Desk team. Based in Los Angeles, California, this role involves various responsibilities within the industry, including managing Tier 2 Support, VDI, Desktop Support, and VOIP - Voice Over IP. This unique opportunity is not to be missed.<br><br>Responsibilities:<br>• Provide Tier 2 Support, addressing complex issues and offering solutions.<br>• Oversee VDI operations, ensuring smooth virtual desktop interface functions.<br>• Perform Desktop Support tasks, troubleshooting hardware and software issues.<br>• Handle VOIP - Voice Over IP tasks, maintaining effective communication systems.<br>• Carry out Application Installations, ensuring that essential software is accurately installed and updated.<br>• Oversee Windows Domain operations, managing user access and system security.<br>• Resolve Printer Problems, maintaining optimal functionality of printing devices.<br>• Utilize VM Horizon for virtual desktop infrastructure management.<br>• Manage Active Directory, maintaining accurate user data and access controls. Desktop Support Specialist <p><strong>Job Title:</strong> Desktop Support Specialist with Adobe Premiere Expertise</p><p><strong>Location:</strong> Mid-City Los Angeles, CA (Onsite, Monday - Friday, 10 AM - 7 PM)</p><p><strong>Salary:</strong> $60,000 - $75,000 per year, plus benefits</p><p><strong>Job Description:</strong></p><p>We are seeking a <em>Desktop Support Specialist</em> with exceptional Adobe Premiere Pro troubleshooting skills and a strong background in the Media and Entertainment industry. An ideal candidate is not only a tech enthusiast but also a creative individual with personal experience in video editing, either professionally or as a hobby. This onsite role will require you to work at our Mid-City Los Angeles office, Monday through Friday, from 10 AM to 7 PM.</p><p>This position offers you the opportunity to combine your technical expertise with your passion for video editing, playing a vital role in supporting creative professionals within a fast-paced, dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical troubleshooting and hands-on support for Adobe Premiere Pro and related Creative Cloud applications, ensuring minimal downtime for end users.</li><li>Offer remote and in-person desktop support for Windows and Mac systems, including software installation, hardware configuration, and network troubleshooting.</li><li>Act as a liaison between technical teams and creative teams, translating technical jargon into actionable solutions for time-sensitive production workflows.</li><li>Troubleshoot video editing hardware (e.g., RAID storage, GPUs, high-speed drives) and software issues tied to rendering, exporting, and file compatibility.</li><li>Maintain and support editing suites, ensuring all systems are optimized for high-performance workflows.</li><li>Offer best practices around media management, file storage, and export settings to ensure smooth collaboration.</li><li>Document technical resolutions and provide ongoing training/resource materials for end users to empower increased self-sufficiency.</li><li>Stay current on updates and trends within the Creative Cloud ecosystem, particularly for Premiere Pro, and recommend upgrade strategies.</li></ul><p><br></p> Front Desk Coordinator <p>We are in search of a Front Desk Coordinator to join our a financial firm located in Irvine, California. The role is 100% on-site and offers a contract to permanent employment opportunity. As a Front Desk Coordinator, you would be expected to deliver exceptional service to clients, manage multiple projects, and handle a variety of day-to-day office tasks.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure the provision of excellent customer service by greeting and assisting clients and employees.</p><p>• Handle the management and distribution of parking validation.</p><p>• Sort and distribute all incoming mail, stamping with the received date, and preparing all outgoing mail for pickup.</p><p>• Prepare and distribute incoming UPS shipments and ensure the readiness of outgoing ones.</p><p>• Maintain a clean and stocked kitchen area, managing coffee stations, trash/recycling, dishes, and beverage refills.</p><p>• Coordinate and order catering for various meetings and events.</p><p>• Keep track and order office supply inventory as needed.</p><p>• Perform administrative tasks as directed.</p> Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in the healthcare industry. Based in Fountain Valley, California, the role involves working in a bustling hospital environment, assisting with administrative tasks, and providing excellent customer service to patients.<br><br>Responsibilities:<br><br>• Coordinating front desk activities and managing heavy foot traffic<br>• Processing patient demographic information including phone numbers, insurance details, addresses, reason for appointment, referring entities, and record retrieval locations<br>• Delivering outstanding customer service while handling incoming/outgoing calls<br>• Utilizing administrative skills for tasks such as data entry and organizing files<br>• Demonstrating proficiency in Microsoft Excel, Outlook, and Word for various tasks<br>• Employing basic medical terminology knowledge to ensure clear communication<br>• Handling patient inquiries and resolving issues promptly<br>• Keeping accurate records of customer credit applications and monitoring customer accounts<br>• Utilizing interpersonal skills to maintain a positive and efficient work environment<br>• Answering multi-line phone system effectively and courteously. Receptionist <p>Job Title: Entry-Level Receptionist – Private Equity Firm</p><p><br></p><p>Location: Santa Monica, Monday-Friday 9-6.</p><p><br></p><p>Employment Type: Full-Time</p><p><br></p><p>Salary: $50-$60K</p><p><br></p><p>About the Company: Join a dynamic and fast-paced private equity firm that specializes in helping companies grow and succeed through strategic investments. We are looking for a professional, motivated, and organized individual to serve as the first point of contact for our company. This is an exceptional opportunity to gain exposure to the private equity industry while building valuable administrative skills in a prestigious and growth-oriented environment.</p><p><br></p><p>Position Overview: The Entry-Level Receptionist will provide exceptional front-desk support, ensuring the professional, welcoming, and efficient operation of our reception area. The ideal candidate will be detail-oriented, possess excellent communication skills, and demonstrate a high level of discretion and professionalism when handling sensitive information and interactions with high-profile clients and internal stakeholders.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>Front Desk Management:</p><p><br></p><p>Serve as the first point of contact for visitors, clients, and vendors, offering a warm and professional welcome.</p><p>Answer, screen, and direct incoming phone calls promptly and professionally.</p><p>Manage and maintain a well-organized and tidy reception area.</p><p>Administrative Support:</p><p><br></p><p>Coordinate and schedule meetings, bookings, and conference room calendars as needed.</p><p>Assist with shipping, mailing, and receiving deliveries and documents.</p><p>Maintain and order office supplies to ensure efficient daily operations.</p><p>Visitor Support:</p><p><br></p><p>Facilitate check-ins for visitors and arrange visitor access cards, ensuring security protocols are followed.</p><p>Coordinate visitor amenities such as refreshments and assist with meeting setup as needed.</p><p>Collaboration:</p><p><br></p><p>Provide clerical support for various departments, including filing, data entry, and scanning.</p><p>Assist the Office Manager and Executive Assistants with ad hoc administrative duties or special projects.</p><p>Build relationships with building management and vendors to handle facility-related requests.</p><p>Confidentiality and Professionalism:</p><p><br></p><p>Handle sensitive client and business information with discretion.</p><p><br></p><p><strong><u>Requirements:</u></strong></p><p>Education and Experience:</p><p>bachelor’s degree is required, and the candidate must have a 2.5 GPA or higher</p><p>administrative experience, ideally in a professional services or financial environment.</p><p><br></p><p><strong><u>Skills and Qualities:</u></strong></p><p><br></p><p>Exceptional interpersonal and communication skills (both written and verbal).</p><p>Strong organizational skills with superb attention to detail and accuracy.</p><p>Proficiency in MS Office Suite, including Word, Excel, and Outlook.</p><p>Ability to multitask and prioritize responsibilities in a dynamic, fast-paced environment.</p><p>A polished and professional demeanor and appearance.</p><p>Additional Requirements:</p> Front Desk Coordinator We are offering a long term contract employment opportunity for a Front Desk Coordinator in the property management sector, based in Long Beach, California. This role involves a variety of duties, including phone operations, customer service, and maintenance management.<br><br>Responsibilities:<br>• Manage phone coverage, routing calls to the correct departments and handling high volumes of phone traffic<br>• Process rent payments, ensuring accuracy and efficiency<br>• Provide top-notch customer service, assisting clients and residents both over the phone and in person<br>• Handle maintenance requests, from creation and processing of work orders to scheduling<br>• Perform data entry tasks, updating rental sheets and organizing reports<br>• Assist various departments with miscellaneous tasks as needed<br>• Comply with all applicable regulatory standards within the property management industry<br>• Maintain strong client and tenant relationships, addressing emergencies and inquiries promptly<br>• Keep the front desk area clean and organized to ensure an efficient working environment<br>• Carry out basic office duties, such as filing, mailing, and receipt writing. Medical Front Desk Coordinator <p>We are seeking a highly organized, friendly, and detail-oriented <strong>Medical Front Desk Coordinator</strong> to join our healthcare team. The ideal candidate must have experience using <strong>Epic</strong> electronic medical records (EMR) software and extensive knowledge of <strong>insurance verification processes</strong>. You will be the first point of contact for patients, responsible for creating a welcoming and efficient experience while ensuring smooth administrative operations at the front desk.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and manage check-ins/check-outs to provide an exceptional experience.</li><li><strong>Scheduling</strong>: Utilize <strong>Epic</strong> EMR to schedule and update patient appointments efficiently.</li><li><strong>Insurance Verification</strong>: Verify patient insurance coverage, eligibility, co-pays, and deductibles prior to appointments.</li><li><strong>Records Management</strong>: Use <strong>Epic</strong> to maintain accurate patient records, update demographics, and ensure data is compliant with HIPAA regulations.</li><li><strong>Billing Support</strong>: Assist with collecting payments, explaining billing information, and addressing insurance-related questions.</li><li><strong>Communication</strong>: Answer phone calls professionally, responding to patient inquiries or directing them to the appropriate department.</li><li><strong>Collaboration</strong>: Work closely with medical staff, billing departments, and other team members to ensure operational efficiency.</li><li><strong>Administrative Duties</strong>: Handle general front desk tasks, such as managing emails, maintaining the office’s cleanliness, and ordering supplies.</li></ul><p><br></p> Front Desk Coordinator <p>We’re working with a client in Playa Vista who are looking for a Front Desk Coordinator to support their team. You’ll provide customer service, answer calls, order supplies, sign for packages and provide clerical support to a small team. This is long term contract role paying between $19-$21 per hour. </p> Customer Service Representative <p>We are offering a long term contract employment opportunity for a Call Center Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management. This role is in office 5 days a week. **</p><p><br></p><p>Responsibilities:</p><p>• Ensure customer inquiries are promptly and accurately addressed</p><p>• Manage inbound and outbound customer calls</p><p>• Maintain high-level customer service in a call center environment</p><p>• Accurately enter customer data and orders </p><p>• Coordinate and schedule appointments as per customer requests</p><p>• Manage and process customer credit applications</p><p>• Keep customer credit records up-to-date </p><p>• Use Microsoft Excel and Word to document and track customer interactions</p><p>• Communicate with customers via email correspondence regarding their accounts and orders.</p> Customer Service Representative We are in search of a Customer Service Representative to join our team in Glendora, California. In this role, you will be the key link between our medical community customers and our company, processing their orders and addressing their inquiries with confidence and clarity. This position requires collaboration with various departments to ensure exceptional service delivery and requires familiarity with a diverse product line and its applications. <br><br>Responsibilities:<br>• Manage high volumes of incoming calls for orders, inquiries, and payments with clear and effective communication<br>• Keep the company database updated in Customer Relationship Management and ERP software system<br>• Collaborate with different departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc.<br>• Manage international order processing as a backup<br>• Engage in company projects and initiatives<br>• Strategically maintain an awareness of inventory levels, shipping timelines, and customer priorities<br>• Use your knowledge of our diverse product line to provide exceptional customer service<br>• Process customer orders and handle delicate situations professionally<br>• Use Microsoft Word and Excel for data entry and email correspondence<br>• Schedule appointments and manage order entry using JD Edwards EnterpriseOne software Customer Service Representative <p>We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.</p><p>• Ensure the maintenance of detailed records of customer interactions and queries.</p><p>• Regularly update customer accounts as per requirements.</p><p>• Follow up with customers to ensure their satisfaction and resolve any pending issues.</p><p>• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.</p><p>• Exhibit proficiency in handling both inbound and outbound calls.</p><p>• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.</p><p>• Schedule appointments and manage order entries as part of the role.</p><p>• Leverage skills in property management to provide the best customer experience.</p><p>• Ensure all email correspondence with customers is handled professionally and promptly.</p> Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Woodland Hills, California. This role falls within the industry, where you will be a crucial part of our team, directly contributing to our customer service efforts.<br><br>Responsibilities:<br>• Efficiently handle inbound and outbound calls, ensuring customer satisfaction and service quality<br>• Process and review customer applications with precision and diligence<br>• Proactively monitor and manage customer accounts, implementing appropriate actions when necessary<br>• Maintain and update customer records, ensuring their accuracy and completeness<br>• Resolve customer inquiries promptly and professionally, demonstrating excellent customer service skills<br>• Collaborate with the team to achieve call center objectives and improve customer service processes. Operational Risk Analyst We are on the lookout for a meticulous Operational Risk Analyst to be a part of our team within the Financial Services industry. Our office is located in El Monte, California. In this role, you will be chiefly responsible for managing operational risk programs, liaising with different risk and compliance areas to establish program requirements, and contributing to the development and enhancement of policies and procedures. <br><br>Responsibilities<br>• Implement and manage assigned operational risk processes, tools, policies, standards, and procedures in line with Operational and Enterprise Risk Management Frameworks.<br>• Participate in Operational Risk related projects and initiatives, proposed product/system development, enhancements, and process improvements.<br>• Assist in the aggregation of enterprise-wide identification of control exceptions, issue management, remediation, and change control monitoring, reporting, and documentation.<br>• Contribute to the execution of the Enterprise-wide Risk and Control Self Assessments (RCSA) and the annual Enterprise Risk Assessment (ERA) from a Second Line oversight perspective. This includes QA/QC review, identification of gaps in processes or controls, and review of First Line remediation activities.<br>• Provide Second Line effective challenge and oversight of First Line developed issues, risk mitigation strategies, and related action/resolution plans.<br>• Assist in presenting risk assessment information, detailing relevant behaviors, activities, processes, and associated risk to ensure stakeholder awareness, support, and approval.<br>• Conduct timely analysis of First Line risk, control, and loss history information to generate management and board-level risk profile insights and reports.<br>• Manage, analyze, and report on relevant performance monitoring metrics including Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to track the effectiveness of risk management activities and potential adverse risk trends.<br>• Help develop and facilitate ongoing risk management training to key internal stakeholders to empower business unit leadership and BRC’s to identify manage risk in an effective and consistent manner.<br>• Collaborate with internal stakeholders such as business leaders and BRC’s, Compliance, and Internal Audit, to promote a culture of risk awareness and accountability.<br>• Assist in managing Operational Risk Committee meetings by developing agendas and presentations, conducting necessary research, taking meeting minutes, etc.<br>• Keep abreast of the industry, regulatory developments, and emerging risks and trends to ensure the effectiveness and relevance of the operational risk management program. Outbound Calling Customer Service Representative We are offering a unique contract to permanent employment opportunity in the healthcare and social assistance industry, based in Gardena, California. The role is of an Outbound Calling Customer Service Representative, where you will be expected to manage customer interactions, maintain accurate records, and ensure efficient processing of customer applications.<br><br>Responsibilities:<br>• Scheduling and managing the retrieval of medical charts from healthcare providers.<br>• Engaging in outbound calls for various programs throughout the year.<br>• Handling inbound calls and addressing any customer inquiries.<br>• Ensuring accurate record keeping of customer credit and contact information.<br>• Conducting research and following up on leads.<br>• Managing correspondence through email and ensuring effective communication with customers.<br>• Utilizing Salesforce for administrative tasks and data entry.<br>• Coordinating with on-site technicians for record retrieval and scheduling appointments.<br>• Verifying provider information to ensure accuracy and reliability. Customer Service Representative <p>We are in search of a Customer Service Representative on a contract basis. As a Customer Service Representative, you will be the face of our establishment, handling customer interactions through various channels. This role will last at least four to six weeks, possibly longer. You will be answering inquiries from the public, maintaining customer records, and processing their requests. You will train on site for the first few weeks then you may have the flexibility to work remotely.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls from the public, providing informative and timely responses</p><p>• Ensure all customer interactions, whether through phone or email, are handled professionally and promptly</p><p>• Maintain and update customer records in a precise manner</p><p>• Use Microsoft Excel and Word to input and manage customer data</p><p>• Assist in order entry and appointment scheduling tasks</p><p>• Manage both inbound and outbound calls effectively</p><p>• Provide top-tier customer service at all times</p><p>• Multitask between various tasks, including data entry and email correspondence, to ensure efficient operations.</p> Customer Service Representative We are actively seeking a Customer Service Representative to join our team located in Signal Hill, California, 90755, United States. In this role, you will be a crucial part of our Wholesale Distribution operations, focusing on providing top-tier customer service through various communication channels and maintaining accurate customer records. This is a contract to permanent opportunity that offers a chance to engage with a diverse range of tasks within the industry.<br><br>Responsibilities<br>• Provide exceptional customer service through phone, email, and chat, ensuring high levels of customer satisfaction.<br>• Accurately process customer orders and maintain detailed records.<br>• Handle inbound and outbound calls in a detail oriented and efficient manner.<br>• Use Microsoft Excel and Word for data entry and other tasks.<br>• Schedule appointments and manage customer inquiries.<br>• Stay updated and knowledgeable about the products offered.<br>• Take initiative in handling additional duties as needed to support the team.<br>• Use a customer relationship management (CRM) system to manage customer interactions and records.<br>• Ensure all customer inquiries are resolved in a timely and effective manner. Customer Service Representative <p>We are in search of a <strong>part-time</strong> (20 hours per week) Customer Service Representative to become a part of our team located in the City of Industry, California. This role will involve a wide range of tasks such as handling customer inquiries, processing applications, maintaining customer records, and monitoring accounts. This position offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in both inbound and outbound calls, ensuring a high level of customer service</p><p>• Accurately process customer credit applications </p><p>• Maintain and manage customer accounts </p><p>• Enter orders into the system accurately </p><p>• Ensure accurate and up-to-date customer credit records</p><p>• Handle email correspondence with customers effectively</p><p>• Use Microsoft Excel and Word for various tasks </p><p>• Schedule appointments as required </p><p>• Contribute to account management tasks </p><p>• Adapt to the use of customer ERP software, willingness to learn if not familiar with the system.</p> Customer Service Representative We are offering a long term contract employment opportunity in Newport Beach, California for an experienced Customer Service Representative. As an integral part of the team, you will handle a variety of tasks ranging from managing customer accounts to resolving inquiries. This role requires a hybrid work arrangement with a mix of working from home and onsite.<br><br>Responsibilities:<br>• Efficiently handle customer inquiries and provide prompt responses<br>• Keep track of customer accounts and take the necessary action when required<br>• Ensure all business transactions are processed accurately across multiple systems, including NetSuite and Salesforce<br>• Monitor and manage the Consumer Loyalty Program<br>• Update and maintain customer accounts regularly<br>• Assist in the placement of orders and keep track of their status<br>• Work on special projects as directed by management<br>• Gather and document important customer information<br>• Handle promotional and training product-related tasks. Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Manufacturing industry, based in a location in California. This role involves processing customer orders, handling return requests, and resolving customer issues in a timely manner. <br><br>Responsibilities:<br>• Providing exceptional service to customers through various communication channels such as phone and email.<br>• Evaluating and processing warranty returns.<br>• Staying informed about product lines, market trends, and relevant events.<br>• Reporting customer complaints and errors to the appropriate authority.<br>• Consistently maintaining accurate customer records and files.<br>• Processing customer orders and issuing return authorization numbers accurately and efficiently.<br>• Resolving customer complaints, concerns, and inquiries promptly.<br>• Ensuring regular and consistent attendance.<br>• Performing other duties as assigned by management. Call Center Customer Service Rep. <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration.</p><p> </p><p>•          Answering inbound calls from customers</p><p>•          Listening attentively to customer concerns and questions</p><p>•          Providing accurate information about products and services</p><p>•          Resolving customer issues and complaints effectively</p><p>•          Processing orders, returns, or other transactions as needed</p><p>•          Upselling or cross-selling products based on customer needs</p><p>•          Maintaining detailed customer records within the CRM system</p><p>•          Identifying and escalating complex issues to supervisors</p><p>•          Following established call center procedures and scripts</p><p>•          Adhering to quality standards and performance metrics</p> Call Center Customer Service Rep. <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration.</p><p> </p><p>•          Answering inbound calls from customers</p><p>•          Listening attentively to customer concerns and questions</p><p>•          Providing accurate information about products and services</p><p>•          Resolving customer issues and complaints effectively</p><p>•          Processing orders, returns, or other transactions as needed</p><p>•          Upselling or cross-selling products based on customer needs</p><p>•          Maintaining detailed customer records within the CRM system</p><p>•          Identifying and escalating complex issues to supervisors</p><p>•          Following established call center procedures and scripts</p><p>•          Adhering to quality standards and performance metrics</p> Medical Front Desk Specialist <p>We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in the Irvine, California area. This role falls within the healthcare industry and will be located at a newly established clinic. As a Medical Front Desk Specialist, you will be responsible for coordinating patient care, managing check-in/out processes, and scheduling procedures. Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the check-in and check-out procedures for patients</p><p>• Schedule medical procedures and arrange follow-up appointments</p><p>• Liaise with billing and authorization departments to ensure seamless communication</p><p>• Process insurance benefit checks and handle related tasks</p><p>• Use the NextGen EHR system for data entry and patient record management</p><p>• Collaborate with the team to support the clinic's expansion efforts</p><p>• Provide exceptional patient care experiences</p><p>• Use Microsoft Office Suites and Microsoft Teams for administrative tasks</p><p>• Handle medical insurance billing and verification tasks</p><p>• Perform receptionist duties, including answering multi-line phone systems.</p> Administrative Assistant <p><strong>Job Title: Administrative Assistant (Front Desk & HR Support)</strong></p><p> <strong>Location: Cypress, CA (Onsite Position)</strong></p><p><strong>About Us:</strong></p><p> HOYU is a leading company dedicated to excellence in our industry. We are seeking a highly professional and polished Administrative Assistant to manage front desk operations while providing essential support to our Human Resources team. This is a full-time onsite position requiring strong organizational skills, professionalism, and excellent communication abilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for visitors and employees at the front desk, ensuring a welcoming and professional environment.</li><li>Manage incoming calls, emails, and correspondence, directing them appropriately.</li><li>Handle office administrative tasks such as ordering supplies, maintaining office organization, and coordinating facility needs.</li><li>Assist the HR team with administrative duties, including employee file management, scheduling interviews, preparing documents, and onboarding new hires.</li><li>Support HR initiatives such as employee engagement activities, event planning, and compliance documentation.</li><li>Maintain confidentiality of sensitive HR and company information.</li><li>Prepare reports, presentations, and meeting materials as needed.</li><li>Coordinate and schedule meetings, appointments, and travel arrangements for executives.</li><li>Perform other administrative duties as assigned to ensure smooth office operations.</li></ul><p><b> </b></p> Patient Registration Supervisor <p>We have a short-term contract employment opportunity<strong> Patient Registration Supervisor</strong> at a Medical Center in Los Angeles, California. We are seeking a <strong>Patient Registration Supervisor </strong>to supervise, train, and motivate a team of registration representatives, ensuring efficient patient access services.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Supervise and motivate a team of registration representatives to ensure efficient patient access services</p><p>• Resolve conflicts and make decisions to ensure smooth operations</p><p>• Interact professionally with patients, families, and healthcare professionals, providing empathetic customer service</p><p>• Handle stressful situations calmly and professionally, ensuring patients feel heard and cared for during the admission process</p><p>• Understand and adhere to patient privacy laws, including HIPAA in the U.S., and maintain confidentiality</p><p>• Familiarize oneself with insurance verification, billing practices, and coding</p><p>• Adhere to hospital policies, procedures, and compliance requirements</p><p>• Review medical records and patient information carefully to ensure proper admissions processing</p><p>• Communicate complex information, such as insurance policies and financial responsibilities, to patients and internal teams clearly and effectively</p><p>• Manage multiple tasks simultaneously and prioritize effectively</p><p>• Coordinate patient flow, ensuring that all required documents and information are collected</p><p>• Troubleshoot complex or unforeseen issues during the admissions process</p><p>• Utilize Electronic Health Records (EHR) and other healthcare management software proficiently</p><p>• Understand insurance verification, pre-certification, and billing processes, and assist patients in understanding their financial obligations and payment options</p><p>• Work in a fast-paced environment while maintaining accuracy, reducing wait times, and increasing patient satisfaction</p><p>• Collaborate effectively with physicians, nurses, and other hospital staff to ensure smooth patient admissions and transfers.</p> Storage Engineer <p><strong>Quick Job Description</strong>:</p><p>We are looking for passionate Engineers who love learning new technologies at a rapid pace. You should be intimately familiar with production systems, large scale data center infrastructure and public cloud. Lean, agile, collaborative teams is how we operate.</p><p>We develop infrastructure-as-code. Automation should always do the work. You will be a part of the team that provides production tools, stewards standards adoption, cutting edge cloud, and infrastructure-as-code for all the arms of our organization.</p><p>You take engineering for the business seriously, and that will help you make decisions that drive value every day.</p><p><br></p><p><strong><em><u>**Responsibilities/Qualifications:</u></em></strong></p><p><br></p><p>● Architect and design multi-disciplinary storage systems and policy standardization across public/private cloud and on-premises</p><p>● Gathering requirements from business stakeholders, senior leadership and engineering organizations for data lifecycle management</p><p>● Strategic long-term planning</p><p>● Provide technical leadership, analysis and top-notch diagrams and documentation for consumption by executives and engineers</p><p>● Identify & amp; evangelize new technologies, patterns, solutions, and best practices</p><p><br></p><p><strong><u>Desires Skills and Experience:</u></strong></p><p>● Author tools, and leverage open source, to automate tasks</p><p>● Management of high-performance media environment, requiring high levels of automation</p><p>● Strong project management and resource planning experience</p><p>● IP networking including performance-based troubleshooting</p><p>● Asset Management Systems</p><p>● Experience in Cloud/IaaS Environments (e.g. AWS, Azure, GCE)</p><p>● Experience with Storage Platforms for Cloud Native Kubernetes workflows</p><p>● Build systems, storage, and networks with Infrastructure-as-Code philosophies where applicable to be nimble and reusable</p><p>● Experience with data migration at petabyte scale</p><p>● Authentication toolsets such as Active Directory, LDAP</p><p>● Data center, network, and application architectures</p><p><br></p><p><strong><u>Soft Skills</u></strong> </p><p>● A master problem solver. You take deep pride in your work and view each new problem as an opportunity for success; you approach challenges creatively, but methodically.</p><p>● Comfortable with ambiguity. You face change with a cool head and persevere even if you don’t have all the details; you’re comfortable moving between projects and facing the uncertain because risk and change motivates you to evolve and innovate.</p><p>● Technically astute. You rapidly learn new skills, grasping complicated technical information that often leaves others lost whether it’s product, industry, or hard tech knowledge, you absorb it quickly and are ready for more.</p><p>● Goal oriented. You develop and actualize creative vision, mission, and strategy into a cohesive outcome through capable team management, tactical execution, and unrelenting focus on daily progress; you connect production demand and technology strategies to the solutions you deliver</p><p><br></p>