We are offering a permanent employment opportunity in the healthcare industry for a Medical Receptionist. Our location is in Pomona, California, and you will be a crucial part of our team, focusing on patient services and ensuring smooth operations in the front office of our mental health practice.
Responsibilities:
• Greet patients and visitors in person, providing them with necessary assistance and guiding them through the registration process.
• Accurately schedule patient appointments, ensuring all details are accounted for.
• Communicate with patients to confirm appointments and provide them with any necessary preparation instructions.
• Handle medical records duties which include filing and responding to records requests.
• Uphold patients' rights by maintaining confidentiality of their information, following HIPAA laws.
• Regularly update and maintain patient medical records.
• Oversee office inventory management by monitoring stock levels, forecasting required supplies, and placing orders as needed.
• Efficiently manage multiline telephone system, take detailed messages, and direct calls to the appropriate staff members.
• Have a minimum of 2 years experience in a similar role as a Medical Receptionist.
• Proficiency in checking patients in and out, maintaining a smooth flow of the medical office.
• Demonstrated experience in managing medical front office operations, ensuring a detail oriented and efficient environment.
• Ability to handle and maintain confidential medical records with utmost accuracy and confidentiality.
• Experience in updating and managing patient medical records, ensuring they are up-to-date and easily accessible.
• Proficiency in verifying medical insurance, ensuring accurate and timely processing.
• Experience in physician scheduling, coordinating appointments and managing physician calendars.
• Fluency in Spanish language, enabling effective communication with a diverse patient base.
TalentMatch®
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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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