We are offering a contract to hire opportunity for a Senior IT Administrator with a client in Las Vegas, Nevada. The chosen candidate will be entrusted with the maintenance, stability, and oversight of our company's infrastructure, providing crucial support to our remote team members. This fully in-person position will report directly to a VP of Technology.
Responsibilities:
· Manage and resolve help desk tickets
· Work closely with HR and department leaders to execute efficient onboarding and off-boarding practices
· Inventory management of all hardware and software assets
· Administer our network and overall digital infrastructure
· Oversee the proper operation of office equipment and digital resources (printers, wifi, phones)
· Implement and oversee data infrastructure and information systems architecture enabling our 75-person company to be stable.
· Ensure security of network access, data, and backup systems
· Enforce IT policies and procedures
· 5+ years in IT Support including phones, desktop, Wi-Fi, ISP, anti-virus, and desktop setups
· 3+ years in Microsoft Outlook 365, Office Suite, Teams, SharePoint, One Drive
· 3+ years in systems/network engineering including routers, switches, and firewalls
· 2+ years in AWS including Connect, EC2, Route53, S3, and VPC
· 1+ years in O365, HubSpot, Sakari
· Experience with Windows, Windows Server, and MacOSX. Experience with Linux is a plus.
· Ability to work in a fast-paced, high-growth environment, comfortable with ambiguity as relates to identifying and solving business challenges.
· Excellent communication skills.
· Excellent customer service skills.
· Experience in lending, banking, or finance is a plus.
· Bachelor's degree in computer science, information systems, or related field is a plus