Core Responsibilities:
Data/Business Analysis Metrics Creation Monitoring
Understands data reporting nuances to make meaningful data comparisons and relevant charts as needed
Works with analytics teams and /or directly performs analysis and data reviews to identify trends and drivers of reliability in program scope
Understands relevant end to end metrics including data pipelines dependencies and services
Perform ad hoc analysis in support of Sr. Manager and technical working group
Technical Inclination
Keeps abreast of new developments in relevant technologies data analytics and machine learning agile practices program management best practices and relevant industry standards
Stakeholder Management
Acts as a program point-of-contact for management stakeholders
Consistent exercise of independent judgment and discretion in matters of significance and sensitive information
You will be successful in this role if you have:
A solid educational foundation to learn about the technology used to deliver our products and serve our customers
A high level of intellectual curiosity and drive to learn independently as well as through others
Hard skills for exploring data Excel SQL Tableau ELK stack clear written / verbal communications and ability to create crisp PowerPoint slides for executive audiences
Great soft skills positive attitude and ability to work collaboratively
Persistence to ask questions solve problems work through barriers and continually innovate how we work
Consistent focus on delivering better reliability and customer experience
Preferred Qualifications:
Bachelor's Degree or equivalent experience
2 years of experience with Microsoft Excel PowerPoint and Word
Experience with JIRA ticketing Tableau and Splunk or ELK reporting
Familiarity with SQL and/or other query languages